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Labour Express Agency Employment
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3.0 2 Complaints
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Labour Express Agency Employment Complaints 2

ComplaintsBoard
C
2:18 am EDT

Labour Express Agency Employment unprofessional staff

I am utterly disappointed by the staff at the Labour Express Hougang Green Branch. She goes by the name Elli.

Firstly, we texted her regarding looking at a maid for my elderly grandmother, who is an 80-year-old woman. We texted her last night, 19 Sept, to confirm, regarding looking at a maid, whom we are told from our previous appointment, that would be at the agency today, 20 Sept, at 12 noon. For starters, she ignored our text messages and calls. Which is very irresponsible and unprofessional.

Subsequently, she replied today, 20 Sept, at roughly 11.30 am in the morning to confirm that we will be going down to see the maid. To add in, at this point, she also confirmed that the maid will be in at 12 noon. Upon receiving this message, we proceeded to confirm and made our way down to the branch.

At 12.15 pm, she called and ask if we are coming down and we said that we are nearby and reaching. The phone call was short and ended at that. However, less than 5 minutes after our phone call, she told us the maid that SHE (ELLI) recommended to us, was taken even though she literally just hung up with us less than 5 minutes ago.

This is very unprofessional and irresponsible because we are talking about making an 80-year-old woman travel down to look at potential maids only for your staff to tell us that the maid is taken, less than 5 minutes after a phone call with us.

TAGS
Labour Express
Labour Express Hougang Green
Labour Express Review
Labour Express Complaint
Labour Express Maid
Maid Agency Singapore
Maid Singapore
Labour Express Jurong
Labour Express Serangoon Gardens

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ComplaintsBoard
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8:39 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Labour Express Agency Employment cannot replace new maid

I got a maid from this agency in last Nov. The maid has a health problem, so I sent her back to Philippine and even paid for all flight cost. Based on the contact, the agency supposed to replace a new maid and informed me it will take about 6 -8 weeks.
I was waited for the one and the one week before 8 weeks, they called me and the maid has family issue in Philippine, so it will take two more weeks. after that each time, keep excusing the delay with different reason and story and excuse they cannot confirm any date or whether the maid will come or not since this is all belong to Philippine side. Now it's been passed about three months, but keep delaying with any date confirmation. The excuse is always " No choice". They still owe me about 1.6K from previous maid salary and also I paid insurance fee(300$) and government fee(150$) already, so I cannot even move to other agency and nothing but waiting. If it's the case, is there any organization to appeal my case? I want my money back or at least get some sincere answer when the new maid comes?

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Is Labour Express Agency Employment Legit?

Labour Express Agency Employment earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Labour Express Agency Employment stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Labour Express Agency Employment's reputation as a trustworthy leader in their field. Customers can rely on Labour Express Agency Employment's services, assured they're dealing with a highly reputable and fully legitimate company.

Labourexpress.com.sg has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Labourexpress.com.sg regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Labour Express Agency Employment.

However ComplaintsBoard has detected that:

  • We detected that labourexpress.com.sg is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • The website belonging to Labour Express Agency Employment has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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Overview of Labour Express Agency Employment complaint handling

Labour Express Agency Employment reviews first appeared on Complaints Board on May 13, 2012. The latest review unprofessional staff was posted on Sep 20, 2018. The latest complaint cannot replace new maid was resolved on May 13, 2012. Labour Express Agency Employment has an average consumer rating of 3 stars from 2 reviews. Labour Express Agency Employment has resolved 1 complaints.
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  1. Labour Express Agency Employment Contacts

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    More phone numbers
  3. Labour Express Agency Employment emails
  4. Labour Express Agency Employment address
    182 Yio Chu Kang Road, Serangoon Garden, 545629, Singapore
  5. Labour Express Agency Employment social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Labour Express Agency Employment Category
Labour Express Agency Employment is ranked 57 among 105 companies in the Employment Agencies category

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