Menu
For Business Write a review File a complaint
Laney's Customer Service Phone, Email, Contacts

Laney's
Reviews and Complaints

www.laneysinc.com

Learn how the rating is calculated

4.8 16 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Laney's Reviews 16

ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Laney's Safar came today, on time and ready to do our annual furnace check up

Safar came today, on time and ready to do our annual furnace check up. We had questions about our thermostat and he walked us thru how to use the thermostat and our app on our phone! He also helped us get our Honeywell water leak detector up and running. Besides all of that he also reconfigured the outside furnace venting pipes so we will have less condensation building up this winter. Safar was knowledgeable, friendly and efficient. Great to have him come!

Read full review of Laney's and 4 comments
Hide full review
4 comments
Add a comment
J
J
J. Stracke
Verified customer This complaint was posted by a verified customer. Learn more

Jaydon was professional and knowledgeable. He did annual maintenance on my central air, and recommended what it needed. I really appreciate his expertise. Thank you!

E
E
E. Block
Verified customer This complaint was posted by a verified customer. Learn more

Always have a good experience with Laney's. Jaydon was very friendly and it didn't take long to check it all out. I think he is fairly new as he didn't have paper covers on shoes when he came in. Also forgot to turn off my heat and move it back to cool. There are not major issues, but when experience, he will only get better. Thanks for getting me ready for winter.

H
H
H. Beahan
Verified customer This complaint was posted by a verified customer. Learn more

Armas was very good and explained everything about the job and the costs. Cleaned up after himself and completed the job quickly. I have used Laney's for many years and will continue to use them in the future.

B
B
B. Boyle
Verified customer This complaint was posted by a verified customer. Learn more

Jeremy did a very fine job. Every thing looks good.

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Laney's Matt L came and inspected my home's electric floor heat

Matt L came and inspected my home's electric floor heat. Matt provided prompt, friendly, and professional service. After Matt's latest visit, I have now experienced a Laney's technician from each of the their main service branches - HVAC, Plumbing, and Electrical. I can tell you every technician has been friendly, knowledgeable, and professional. You can tell by the uniformity of their service, this is a company that thoroughly integrates customer-orientated professionalism throughout their organization.

Read full review of Laney's and 4 comments
Hide full review
4 comments
Add a comment
S
S
S. Blick
Verified customer This complaint was posted by a verified customer. Learn more

Very professional and polite. Shared his knowledge. Prompt and timely.

S
S
S. Labadie
Verified customer This complaint was posted by a verified customer. Learn more

Had our furnace serviced for fall with Laney's Early Bird special. They sent a tech named Arben to our home. Very impressed! Courteous, professional and thoroughly explained everything he did. Before he left, he made sure he answered whatever questions we might have. This was the service you always hope to get, but not always do.

R
R
R. Howe
Verified customer This complaint was posted by a verified customer. Learn more

Needed a garbage disposal replaced and a part in my kitchen faucet to stop it from leaking. Ryan K. was a professional and very courteous. Explained everything and left the area clean! I recommend Laney's to all my friends!

M
M
M. Gorczany
Verified customer This complaint was posted by a verified customer. Learn more

Arben was courteous and explained things well to me that I had questions about….. will call Laney's again!

ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Laney's Tyler K came to our home to help us deal with a valve problem that needed to be corrected before we could install a new dishwasher

Tyler K came to our home to help us deal with a valve problem that needed to be corrected before we could install a new dishwasher. In the process of fixing this problem, it became apparent that our faucet was not working well. Tyler suggested a replacement faucet, and when we agreed, he made a special trip to get the faucet and replace it for us during the same service call. In addition to being helpful, he was very courteous and friendly. He also thoroughly cleaned up the area after he finished the work.

Read full review of Laney's and 4 comments
Hide full review
4 comments
Add a comment
R
R
R. Schmidt
Verified customer This complaint was posted by a verified customer. Learn more

Great customer service. Its so important to have this kind of service when you have someone come into your home, someone you feel comfortable with and can trust.

T
T
T. Runolfsdottir
Verified customer This complaint was posted by a verified customer. Learn more

Our AC unit stopped working and Laney's was able to come out the same day. It was great! Our technician Mark was amazing to work with. He addressed the issues and gave us our options to fix it then had it back running within an hour! We were very pleased with the service all around.

K
K
K. Quitzon
Verified customer This complaint was posted by a verified customer. Learn more

While we weren't able to diagnose the problem, Brendan did his best to give me the best options to either solve or figure out how to solve the issue. I just wish the potential solution was easier and not so expensive.

C
C
C. Ondricka
Verified customer This complaint was posted by a verified customer. Learn more

Great service as always from Laneys. Arben was very respectful of my wifes daycare while he serviced our furnace. Highly recommend him and Laneys

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Laney's Needed to fix my outdoor faucet due to dripping

Needed to fix my outdoor faucet due to dripping. Fixed quickly even though it was not an easy fix. Kaiden went to turn off the water and noticed my water heater was wrapped with insulation and said that does not need to be done. He unwrapped it and carried the insulation out to my garbage! ABOVE AND BEYOND SERVICE! The experienced plumber training Kaiden provided detailed explanation on what needed to be done and possible problems that could arise. Surprises would be avoided with explanation. Laney's is my go to place!

Read full review of Laney's and 4 comments
Hide full review
4 comments
Add a comment
A
A
A. Kemmer
Verified customer This complaint was posted by a verified customer. Learn more

Always good people to work with that explain what they are doing and do so professionally.

F
F
F. Deckow
Verified customer This complaint was posted by a verified customer. Learn more

I needed a new faucet. Darian arrived on time, was polite and personable. He installed the faucet in a timely manner and cleaned up the area. Laney's has been the go-to company for my plumbing, electrical, heating and air conditioning needs for many, many years! Great company with great employees!

V
V
V. Rice
Verified customer This complaint was posted by a verified customer. Learn more

We are very pleased with the service Safar provided fixing our gas fireplace. He gave very clear explanations concerning the issues that needed to be addressed, and the fireplace seems to be working perfectly. He is also very polite and respectful.

A
A
A. Senger
Verified customer This complaint was posted by a verified customer. Learn more

Ryan K was great to work with. He let me know what he thought the problem was and explained to me my options to fix it. He repaired my faucet in no time and was pleasant throughout the process.

ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Laney's I have never had any personal experience with Laney's before, but I received some complimentary coupons in the mail and decided to do the free

I have never had any personal experience with Laney's before, but I received some complimentary coupons in the mail and decided to do the free home walk through. I was very happy with Paul who was very nice, and I could tell he loved his job. He crawled into a little crawl space to check out my furnace and not one complaint. He did a good job explaining things and making sure I understood the basics of what I needed to know. He asked if I had any questions and was very quick but thorough. I will definitely be using Laney's for future services.

Read full review of Laney's
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Laney's I had Laney's come over to clean my sewer line

I had Laney's come over to clean my sewer line. Bob O. and Brendan L. worked together to get the job done. The cover for the cleanout was very hard to remove (concrete in the way), but they were able to get it open. After the job was finished, lugging the machine upstairs, dust and dirt was left behind on each step. Bob promptly vacummed it up and even hammered a nail back in that was protruding on my wooden stairs. He said he was afraid something would get caught on it. That's going above and beyound! Very grateful for Laney's and their crew.

Read full review of Laney's
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Laney's Bob came out the morning of 3/21, found our problem and gave options

Bob came out the morning of 3/21, found our problem and gave options. 3/23 Bob was at our door at 8:30 on the dot with our new water softener. Within a short time it was installed and not a trace of dust! Bob reviewed the basic running and maintenance before he left. About an hour after he left I noticed a leak by a pipe joint. Called Laneys, explained the situation. In less than 45 minutes Bob was back, apologized, fixed the leak with no questions asked. We have been with Laneys for several years. They are always kind and listen to our concerns.

Read full review of Laney's
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Laney's Paul D set an appointment with me with less than 24 business hours that worked best for me

Paul D set an appointment with me with less than 24 business hours that worked best for me. He showed up on time, respectfully covered his shoes, walked through the entire house answering all of my questions, made recommendations and provided a follow up plan on battery back up for sump pump, how to warm up my basement, what was left to add heat to the garage, how to remove snow, clean the outside unit, make sure water is off for the sprinkler system, explained how the thermostat works ... the list goes on. It was nice to have a professional who is so knowledgeable to assist with all my questions! Thank you!

Read full review of Laney's
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Laney's I have used Laney's before and called on them again to fix a couple plumbing issues before they became problems, Will came out and was very

I have used Laney's before and called on them again to fix a couple plumbing issues before they became problems, Will came out and was very courteous, competent and took the time to explain to me what he was doing and why so I felt very comfortable with the work he was doing. He was very respectful while in my home making sure he was wearing booties over his shoes and always wearing a mask as well. I couldn't have been more pleased with the work he did and he gave me some good advice on my kitchen faucet that will probably need some work in the coming year. The cost was a little pricey but you get what you paid for and I got great service.

Read full review of Laney's
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Laney's Wish I could give more than 5 stars!

Wish I could give more than 5 stars! On Friday, September 18th, HVAC Technician Brian C. arrived on time, and quickly diagnosed the problem with the furnace. He found the replacement part, and had to run way across town to pick it up... and was back in a jiffy. He replaced the part, and then checked, double-checked, adjusted, cleaned and tuned-up the furnace. It now works great again, (and just in time for Fall/Winter). Brian was also very courteous, explaining in detail all the work that was done. Plus, he answered all my questions (and I ask a lot of questions!) Laney's should be proud to have employees like Brian on their staff. Thank You!

Read full review of Laney's
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Laney's I have been a customer on the heating side for years

I have been a customer on the heating side for years. I had them install a new furnace 10 yrs ago! They have always been exceptional with the yearly check-ups and any problems I have had with that. When My A/C unit failed, I called them! The tech (Jermaine) that came out was very knowledgable about the unit and answered all of the questions I had to ask him about it. It took him about 5 minutes to figure out the problem and another 5 minutes to fix it. He was very courteous and friendly! I could tell that he was proud of the job and wanted to do it well. Jermaine is another of the Laney's employees that I would be proud to say that works for me! Great Job, Jermaine! Thank you..

Read full review of Laney's
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Laney's We have used Laney's for YEARS!

We have used Laney's for YEARS! We have used all of there services and have never been disappointed in the politeness, professionalism, or quality work of ANY of the Laney's service technicians, estimators, dispatch, office workers, or any other person we have had contact with at Laney's. The honesty, excellent skills and knowledge of each person who has come into our home has been more than reassuring! Their prices are competitive and their attention to detail of getting the job done but still taking the time to be personable is wonderful! Knowing we can call Laney's in an emergency is like your own DAD owning the company! Marc serviced our furnace this time and he was skilled, prompt, neat, and fun to have in our home even during a pandemic. lol

Read full review of Laney's
Hide full review
ComplaintsBoard
X
Verified customer This review was posted by a verified customer. Learn more

Laney's Over all great experience with Laneys from start to finish!

Over all great experience with Laneys from start to finish! Started with calling and speaking to a very polite gentleman to get a plumber out to unclog my kitchen sink, to speaking with their dispatcher. Brandon, the plumber assigned to my home was there promptly after the dispatcher called to let me know he was on the way. He was very professional and polite. Brandon explained what he was going to do and let me know pricing before completing any work. He was courteous and even engaged my 4 year old son as he is very inquisitive and let him watch and see what he was doing. After making small talk and finding out we both have served our community, Brandon applied a discount and thanked me for my service, as did I to him. Wonderful people- would highly recommend to anyone! Keep up the amazing work! Thank you!

Read full review of Laney's
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Laney's Will Smith and his apprentice Jacob were superb in response to a plumbing emergency I experienced on 3/31

Will Smith and his apprentice Jacob were superb in response to a plumbing emergency I experienced on 3/31. Water was coming into my basement and I needed them to act quickly - which they did. Will was confident with his assessment of my issue and calmly resolved the sewer line that had been obstructed by the roots of my beautiful maple tree above. After he took care of the blockage, he showed me the real time camera views through the whole line, now cleared. He was a pleasure to visit with as he tended to the issue. I've used Laney's for my plumbing and heating needs since 2002 and they've ALWAYS responded quickly and with competent, pleasant technicians. I recommend them all the time and will continue to do so. The work they do is often not pleasant and the hours can be awful - they're among the unsung heroes we need in our society.

Read full review of Laney's
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Laney's What an awesome experience

What an awesome experience. The person I spoke to on the phone to schedule a service call to replace my sump pump was so professional and helpful. She took the time to answers my questions and walked me through Laney's "new" way of doing business to ensure the safety of their staff and me. I am so thankful and appreciative for their safe practice procedures and their professionalism. Jeremy was fantastic, he listened to me when I was describing the issues and was very patient. After he assessed the issues, he came upstairs and clearly explained the different options. What I really appreciate is that it wasn't a sales pitch, he wasn't pushy, he was honest and together we determined the plan. When he was finished, he gave me a detailed recommendations list along with the necessary paperwork from the sump pump company, took my payment and gave me his card and told me to call if I had any questions. We had a nice conversation before he left. I can't say how thankful and grateful I am that I called Laney's. The 20% off they offer is really kind of unheard of and it really shows that they really care about their customers. Their professionalism and customer care is top notch. Thank you all!

Read full review of Laney's
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Laney's Since moving into our current home last July, we have used Laney's for everything

Since moving into our current home last July, we have used Laney's for everything. They installed a new sump pump with battery backup, did the plumbing on our bathroom remodel. installed new sewer line from the house to the street, installed a new thermostat. and was here three or four times for our furnace. This basement has always been dry until laneys did the new sewer line. Water coming up from their patch in the basement. flooding our guest room and bathroom, We called Laney's and a service rep came out last Saturday (23 April) to inform us there is nothing they can do. So, I asked him. I'm supposed to just let my basement flood? He said unfortunately. yes, We ended up sandbagging the guest room to hold back water. Rob comes out Monday (25 Apr) to tell us the warranty on their work isn't covered. just the pipe. Called us unlucky and gave us two expensive options to repair their work, No sorry this happened to you. nothing. He was going to go back and talk to his boss and see what can be done. Its now Friday (29 Apr) and still nothing from Laney:s or Rob, We have spent quite a few thousands of dollars with Laney's in the last 8 months, and this is how you treat people? We will be going elsewhere for out heating and plumbing needs, including a new furnace and AC this spring.

Read full review of Laney's
Hide full review

Laney's Complaints 0

Looks like Laney's has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Laney's, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Laney's Legit?

Laney's earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Laney's stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Laney's's reputation as a trustworthy leader in their field. Customers can rely on Laney's's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Laney's. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Laney's has received 15 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Laneysinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Laneysinc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Laneysinc.com you are considering visiting, which is associated with Laney's, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a laneysinc.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

About Laney's

Laney's (laneysinc.com) is a reputable business that offers a wide range of services to meet your needs. With a strong focus on customer satisfaction, they strive to deliver top-notch solutions in a timely manner. From their extensive experience in the industry, Laney's has gained a solid reputation for their expertise and professionalism. Whether you require assistance with construction, remodeling, or maintenance projects, Laney's has got you covered. Their team of skilled professionals is dedicated to providing high-quality services that exceed expectations. Visit their website today to learn more about the services they offer and how they can assist you with your specific requirements.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Laney's Contacts

  2. Laney's phone numbers
    +1 (701) 237-0543
    +1 (701) 237-0543
    Click up if you have successfully reached Laney's by calling +1 (701) 237-0543 phone number 0 0 users reported that they have successfully reached Laney's by calling +1 (701) 237-0543 phone number Click down if you have unsuccessfully reached Laney's by calling +1 (701) 237-0543 phone number 0 0 users reported that they have UNsuccessfully reached Laney's by calling +1 (701) 237-0543 phone number
  3. Laney's address
    55 27th St S, Fargo, North Dakota, 58103-6820, United States
  4. Laney's social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 25, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.