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Lanier Auto Group
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Lanier Auto Group Complaints 1

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Lanier Auto Group Me and my mom bought a 2013 Volkswagen Jetta about a month ago from this place

Me and my mom bought a 2013 Volkswagen Jetta about a month ago from this place. But guess what? Less than two weeks later, the check engine light and the tps light were already on. The salesman, let's call him ***, told us he would check the car before we bought it to make sure everything was good. But even after he said it was all good, there were still problems. We still bought it though, silly us.

Now here's the kicker. My mom lives over an hour away and we had to make so many trips to this place because of their "verbal" agreement to fix the car. They claimed that the car had passed a North Carolina inspection a few months ago, but clearly, that wasn't the case. They kept the car for over a week and then had it towed back to ***, NC.

Can you believe it? We drove the car for less than an hour after getting it back and guess what? The check engine light was back on. It turns out that nothing was actually done to fix the car. So we had to take it to ***, NC to get it fixed properly. They had to replace the ignition coil and the N80 Valve. It's like *** completely ignored what Volkswagen's diagnostic said.

Overall, this whole experience has been a real headache. We trusted *** to sell us a car that was in good condition, but it turned out to be a total mess. We had to waste so much time and money just to get it fixed properly. I wouldn't recommend this place to anyone.

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Lanier Auto Group earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Lanier Auto Group highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Lanier Auto Group to understand what to expect from them.

Lanier Auto Group has registered the domain name for lanierautogroups.com for more than one year, which may indicate stability and longevity.

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  • Lanier Auto Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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About Lanier Auto Group

Screenshot Lanier Auto Group
Lanier Auto Group, a reputable automotive dealership, is a leading player in the automotive industry, offering an extensive range of high-quality vehicles and exceptional customer service. With a strong presence in the market, Lanier Auto Group has established itself as a trusted name that customers can rely on when it comes to purchasing their dream car.

One of the key factors that sets Lanier Auto Group apart from its competitors is its unwavering commitment to providing top-notch vehicles. The dealership boasts an impressive inventory of both new and pre-owned cars, trucks, SUVs, and more, ensuring that customers have a wide selection to choose from. Each vehicle undergoes a rigorous inspection process to ensure its quality, reliability, and safety, giving customers peace of mind knowing that they are investing in a vehicle that meets their expectations.

Moreover, Lanier Auto Group takes pride in its team of knowledgeable and friendly sales professionals who are dedicated to assisting customers throughout their car-buying journey. These professionals possess a deep understanding of the automotive industry and are well-equipped to answer any questions or concerns that customers may have. They strive to provide a personalized experience, taking into account individual preferences and requirements to help customers find the perfect vehicle that suits their needs and budget.

In addition to its exceptional vehicle selection and customer service, Lanier Auto Group also offers a range of financing options to make the purchasing process as seamless as possible. The dealership works with various financial institutions to provide competitive rates and flexible terms, ensuring that customers can secure a financing plan that aligns with their financial situation.

Furthermore, Lanier Auto Group goes above and beyond to ensure customer satisfaction even after the purchase. The dealership offers comprehensive maintenance and repair services, staffed by highly skilled technicians who utilize state-of-the-art equipment and genuine manufacturer parts. This commitment to excellence extends beyond the initial sale, fostering long-term relationships with customers and ensuring their vehicles remain in optimal condition.

In conclusion, Lanier Auto Group stands out as a reputable and reliable automotive dealership, offering an extensive selection of high-quality vehicles, exceptional customer service, and comprehensive after-sales support. With a commitment to excellence and a customer-centric approach, Lanier Auto Group continues to be a trusted destination for individuals seeking their next vehicle.

Overview of Lanier Auto Group complaint handling

Lanier Auto Group reviews first appeared on Complaints Board on Jul 29, 2023. The latest review Me and my mom bought a 2013 Volkswagen Jetta about a month ago from this place was posted on Jul 29, 2023. Lanier Auto Group has an average consumer rating of 1 stars from 1 reviews. Lanier Auto Group has resolved 0 complaints.
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  1. Lanier Auto Group Contacts

  2. Lanier Auto Group phone numbers
    +1 (984) 200-6185
    +1 (984) 200-6185
    Click up if you have successfully reached Lanier Auto Group by calling +1 (984) 200-6185 phone number 0 0 users reported that they have successfully reached Lanier Auto Group by calling +1 (984) 200-6185 phone number Click down if you have unsuccessfully reached Lanier Auto Group by calling +1 (984) 200-6185 phone number 0 0 users reported that they have UNsuccessfully reached Lanier Auto Group by calling +1 (984) 200-6185 phone number
  3. Lanier Auto Group address
    1500 Management Way, Garner, North Carolina, 27529-3973, United States
  4. Lanier Auto Group social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Lanier Auto Group contacts
Lanier Auto Group Category
Lanier Auto Group is ranked 1246 among 1391 companies in the Car Dealers category

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