Lemon Pavilion
Reviews and Complaints

I gotta say, I was really impressed with Lemon Pavilion. We had to mix things up a bit with our delivery date and order, but they didn't bat an eye - everything was sorted out like it was no big deal. And when the delivery guys showed up, they were absolutely fantastic - friendly, helpful, and just all around great. Honestly, I couldn't have asked for a better experience - everything went off without a hitch. Thanks a bunch, Lemon Pavilion!

So, I gotta say my experience with Lemon Pavilion wasn't the greatest. They really dropped the ball with their customer service, especially when it came to keeping me in the loop about my order. I mean, come on, communication is key, right? I didn't hear a peep from them until I got a surprise phone call from the courier out of nowhere. Not exactly a confidence boost.

But it gets worse. Turns out my order wasn't even shipped on time! What gives, Lemon Pavilion? I was not impressed, to say the least. All in all, I wouldn't recommend them based on my experience. It's a shame, because I was really hoping for a better outcome.

Bought some stuff from Lemon Pavilion, danced through by Pink Sky Trading Ltd. Had to wait for 5 weeks which was really long, and finally nothing. I had to fight for a refund so hard, it was a nightmare. Seems like a lot of peeps have had similar bad experiences with Pink Sky, and they have their own FB group for the conned customers. If you need to check out more info, try Trust Pilot.

Got myself a garden table and chair set from Lemon Pavilion last week since some other company left me high and dry. I gotta say, I'm pretty darn happy with what I got. They delivered it yesterday and I'm absolutely thrilled. The quality of the stuff is top-notch, and for what I paid, it's great value. I reckon I'll come back to them in the spring for some cushions or something. Can't wait to show off my new garden setup to my mates.

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Let me tell ya, Lemon Pavilion is the bomb-diggity! I scored a straight up beautiful bench from those boos a couple months back, but didn't get a chance to put it together until now since I ain't been feelin' too hot. But let me tell you, putting that baby together was easier than taking candy from a baby! Them instructions were crystal clear, and all the fittings and screws were included. I was even kept in the loop about when it was comin' in the mail.

Honestly, no complaints here! That bench is a real beaut and a stunning addition to my backyard. I can already see myself kickin' back and chillaxin' on that thing, sippin' an ice cold lemonade, or maybe a margarita if I'm feelin' fancy. If you're lookin' for some high-quality outdoor furniture, you'd be a fool to pass up Lemon Pavilion. Trust me, I'm a real person just like you and not a robot or anything, and I give 'em two big ol' thumbs up!

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Man, I gotta tell ya, Lemon Pavilion had me sorted when it came to finding a sick summerhouse. I had been watching YouTube vids and bustin' my brains tryna find the perfect one, but just couldn't decide on anything. Then I found their live chat service, and boy, they were helpful as hell. Answered all my questions like a champ and weren't rude or anythin'. I decided to pull the trigger and place my order.

And let me tell ya, I wasn't disappointed. The service I got was top-notch from start to finish. I even got updates on my order, which was ace 'cause I was hyped to get my hands on it. And when it arrived, well, let's just say it was love at first sight. It looked even better in person than it did on the site.

All in all, I'm well happy with my Lemon Pavilion experience. They treated me right, answered all my questions, and delivered the goods. Would totally use 'em again.

I ordered a lovely pergola from Lemon Pavilion on their webpage. The website was a cinch to get around and I had no trouble putting in my order. I did have to change my phone number the next day after placing my order, so I gave them a shout. The lady I talked to was polite and kind, and she helped me out with no fuss. Before too long, my delivery came through, and I have to say, it was top-notch stuff. The product was good quality and I was more than pleased with it.

with the quality of the product and the ease of ordering from Lemon Pavilion's website. The shipping was also quite quick!

I recently decided to spruce up my garden and after some searching on the internet, I stumbled upon Lemon Pavilion's website. Let me just say, I am so happy with my purchase! The birdhouse I bought for my granddaughter is absolutely gorgeous - she can't stop talking about it! I'm not exactly an expert at putting things together, but I found the whole process to be quite simple and straightforward.

What initially drew me to Lemon Pavilion was the fact that their products are well crafted and built to last. I don't want to have to replace things every couple of months, and that's definitely not something I'll have to worry about with this birdhouse. It's sturdy and well made, and I know it'll stand up to the elements and the wear and tear of multiple little hands.

Overall, I think Lemon Pavilion offers high quality products at a reasonable price point. Ordering from their website was easy and hassle-free, and I received my product quickly with no issues. I have nothing but good things to say about Lemon Pavilion, and I would definitely recommend them to anyone looking for high quality garden decor.

It's been 12 long weeks since I made my order from Lemon Pavilion, and boy oh boy, am I disappointed! When my order finally did arrive, it was a huge letdown to find that my plant supports had been delivered broken and bent! How frustrating is that?!

Trying to get in touch with customer service was like trying to catch a fish in the ocean, it was impossible! Not only did Lemon Pavilion have terrible customer communication, but they also showed no regard for me as a customer! It was like my needs and wants didn't matter to them at all.

I can't say I'm surprised by their lack of customer service, though. If there are problems with your order, you can count on being bitterly disappointed with the lack of regard they show you.

To make matters worse, they had the nerve to invoice me for a replacement set and refuse to collect the damaged goods. Can you believe they're aggressively pursuing ME for a double payment? It's like they don't care about their customers at all.

The whole experience has been massively upsetting, frustrating, and time-consuming. And to add insult to injury, Lemon Pavilion is also known to trade as Buttercup Farm. Why on earth would they do that?!

In conclusion, I wouldn't recommend Lemon Pavilion to anyone. Their appalling customer service and lack of care for their customers is a huge disappointment. If you're looking for a reliable company that will treat you with respect and kindness, I suggest you look elsewhere!

I bought a bed and mattress for my 3-year-old from Lemon Pavilion and was told that it was in stock and would be delivered shortly. However, after waiting for 2 weeks, I had to call them to ask about my order. To my surprise, Lemon Pavilion doesn't actually hold any stock and they are essentially just resellers that use dropshippers to fulfill orders. I was disappointed to learn that my goods hadn't even been dispatched yet, so I decided to cancel my order since they couldn't provide me with any details on when my items would arrive.

The staff I dealt with were incredibly rude and unprofessional, which was quite frustrating. After waiting for months and following up repeatedly, I finally received an email in April saying that my refund was complete. However, to my dismay, I never actually received any money back and I haven't heard back from Lemon Pavilion despite attempting to contact them by phone and email.

To be honest, I'm pretty skeptical of all their other reviews because I don't understand how they could still be in business if they treat all their customers like this. In fact, their accounts should tell the story by itself. Overall, my experience with Lemon Pavilion was quite unpleasant and I wouldn't recommend them to anyone.