Letgo
Reviews and Complaints

I was looking for a apple iphone 6s to buy and i found a seller in brooklyn named "wasa" and she was a short arab muslim lady who gave me a uncharged 6s i proceeded to give her the 270$ that was listed for the phone and she walked away i get home to charge the phone and it says its locked and in lost mode so now i cant use the phone because its stolen and she blocked me on the app and changed her name to "waj" on it i reported her page but im helpless with the next steps i lost out on hard earned money to a user who was "verified " on this app

Responded to an ad for DVDs, the seller took a while to respond, when he did we made arrangements to meet, I sent my husband . When my husband got home, we found out when we opened the cases that they were burned disks, which I would have never bought if I would have known. To make matters worse, when I contacted him, he told me he sells nothing but counterfeit movies, then he tells me he doesn't give refunds, he just exchanges movies, and to make matters worse, they didn't play at all on our system. I told him that I wanted a refund and he tried to talk me out of it, we went back and forth and then finally he told me that I would have to wait 4 days in order to get a refund because he didn't get paid until that Friday, I reluctantly agreed. Today is Friday, and, because he was acting so strange and sketchy, and he refused to meet me in the morning or afternoon he insisted it be late, I ended up sending my husband again, to meet up with him . My husband arrives at 10, I sent a message to him, letting him know my husband was there and this guy has the nerve to tell me he's not even home and he wouldn't be for another hour to another hour and a half! I was upset, my husband was upset too. My husband ended up waiting there for this guy, he showed up 45 minutes later, went into his house and grabbed a laptop, and tried to make the movies play, telling my husband that he didn't want to give a refund, once he seen that they didn't play, he did give my husband a refund, but he shorted him, saying that he only had five bucks. Now mind you, remember he said I had to wait for 4 days, because he got paid on Friday and he wanted to meet me after he cashed his check. So, I lost out, on time and money, this guy goes by the name of Jr. out of Santa Ana, and he's a real piece of work. The listing that I saw has a group of movies lined up next to each other, movies like Resident Evil, Kung Fu Panda, XXX, Jack Reacher, Etc. This is the first time I have ever had a bad experience on letgo, not only am I a buyer but I'm a seller too. People like this make selling sites like letgo earn a bad name. Very dissatisfied and disappointed.

Screen shots speak for them selfs. I submitted a complaint and reported user and never heard back from letgo. I feel like you dont take complaints seriously. You should be helping the cops catch these crooks. Shame on you letgo fallow up on reports of criminal activities. Users like this shouldnt be allowed to operate on your site. He as of now has 3 more phones listed im sure all are stolen as well. He obviously had nothing to lose and Ive reported him to the cops here and will be sure to show up to testify when it comes time.

Why does my stuff always get put under review? I had a message from someone asking if it was still available and I answered yes, still available and next thing I know, it is under review. This is the 3rd item it has happened with.
This is getting irritating and making me not want to sell thru here anymore.
This happened today, Oct 13th, 2017. I can not access the message as when it got put under review, the messages disappeared.
Please answer me.
I can also be reached at [protected]@shaw.ca

There is a person named Kim who is using the free category to list everything under several postings to have people come to their shop and make purchases when I tried to address her to ask why these items are listed as free when in fact they are not it turns out I am now blocked from this person this is New Bern North Carolina free category and she has several separate listings but these items are in fact not free they are enticement to get people to come physically to her brick and mortar location and make purchases I think that is misleading and should not be allowed to continue as postings under the free category taking up much space with all the different postings that she has made

I sold my Apple airpods to this person he met me gave me what I asked for 150 and I went to use this money today and I almost got arrested because it’s counterfeit money. I want my item back or else I will get the cops involved and he’s not answering me back. I will never use this site again to sell stuff. I want my item back or money back. You guys should see who you allow to sell on this app. I want someone to email me immediately because I am beside myself. [protected]@gmail.com is my email address. I would like to get notified and have this user never to be able to sell again. I will never use let it go again.

I really appreciate the product and service Let Go provides, however, not every subscriber utilizes the site as it was intended. Case in point: Charlie Patterson from Philadelphia. Please check his reviews. Whereas I have not submitted one on his behalf, my experience with this individual is pretty true to his M.O. 'Charlie' appears to be an interested buyer, asks about the availability and whether the price can be negotiated, then responds the next day or so with a comment like 'Thanks, but I already bought one.' It's subscribers like this that can give Let Go a bad name, and I just wanted to make sure that I lodged a complaint in good faith.

Feel free to contact me at [protected], or by my e-mail account at [protected]@gmail.com if I can be of further assistance. Thanks.

Doug Koury

I sold a guy an Apple Watch and I specifically said it was locked. So we met and exchanged the Apple Watch and money. I was on my way home when he decided to follow me. I'm pretty sure he had a gun... so I went to the sheriffs office, he complained that I didn't put it was locked... We ended up switching so he got his money back and I got my Apple Watch back. I would not like this to happen to anyone else.

I was sold an bike with the wrong wire's and wrong batteries .If you read the add the seller say it run good and he say he moving that why he selling. He told me I would get 20 kelomoters per 7 hour charge.he had it fully charge for test run I get it home I washed and wax it took it around the block I was out ten min on a full charge it died let it charge 7 hr did same thing.msg seller he not answering me i find out it's the batiteries and wires now im out 850.00 dollar this is not right.

I think this guy is selling his truck for free because he plans on robbing somebody or something I asked him why the truck was for free and he told me I could take it or not and when I didn't respond he called me a retard and started sending me other at Malicious messages his name is 919 carolina and lives near capital blvd please please get back with me and contact me about this user I'm afraid for anybody who meets up with him my number is [protected]

I purchased an iPhone 6 from a user named Jim Bob Joe. His real name is Axavian Ingram. He lives in Alabama, I live in Texas. We negotiated on the price and I paid him 125 dollars for the phone via a Wal-Mart to Wal-Mart transfer. He informed me that he was sending the phone. When I asked for a photo of the package so that I could see it, he disappeared. I haven't heard from him since. I have screenshots of our entire conversation through messaging proving that I sent the money and that the phone is mine. What do I do?

I was approached by user: Jamie Brown110772, and asked to trade our Browning compound bow, and dvd player for a Samsung tv. We met, I checked out the tv, and it shut off after a few minutes. I told him before he left. He stayed for a few more minutes, saying he would bring a different tv the following day, so we could trade. After a few minutes, he said he was going to his truck to get something. Unbeknownst to us, he had picked up the bow and took it with him. As soon as I noticed the bow gone, I tried calling. It has been 3 days, and he will not answer a phone call, voicemail, text message or letgo message. The date was october 7, 2017. I would like to have the other tv, or my bow and arrows back. Thank you
patricia pitts

Good morning,

I posted a makeup product today of myself holding a little mascara container and it was taken off because it was considered a drug or medicine.

I'm very upset this is happening I can understand it's for the safety of other however if it's makeup and it clearly looks like it then why is my stuff being taken off?

I would like to know why this Happened and how I can avoid my products being taken off my profile.

Thank you

When I went up to the customer he stated that he wanted to see the phone. I let him see it and he stole it. I had no way of catching him because I was in my car and it was dark. It seemed shady at first but I've sold a lot of products to customers and don't try to judge by where they live. I would like to know what can be done. I have his account screen shot and his location that he gave me.

I was corresponding with a person who advertised a car for sale. We agreed on a price and everything. I was trying to set up a time to come and see the vehicle and arrange towing from CT to Long Island. I tried to ask some more questions when he informed me he wasn't the real owner and then tried to up the price. When I asked to deal With the real owner he blocked me. This is false advertising.

Good morning,

A Let Go user called Samantha M. came to buy an iPhone 7 32GB from me. She took the phone, hopped into her car and sped away stealing it, then blocked me on the app.

It says that she is verified with gmail so is it possible that the Let Go company can send her information to the Tampa Police Department? I have already filed a report and the officer's name is Officer Hernandez.

Attached below are screenshots of the conversation on the app. Any assistance would be appreciated.

Regards,

LIlian Soogrim

For a period of a couple months I have been harassed repeatedly by people that I feel are fake let go customers in order to mark by flagging my content as inappropriate and or writing bad reviews about me. as well I feel it is one or two people making fraudulent accounts in order to manipulate the system and they are asking for details and meet up places which is my address that I am aware of the safety Factor they though are never showing up for the purchase and basically are taking all my time away from the real customers on let-go. this is also causing problems with the availability of my patients with let-go in general because it is a repeated factor in a everyday fashion. please find out who is doing this to me I also am being harassed at my house now and have repeatedly had to call the police but have no proof documented. please allow me to know what you find I Must report it to the police with actual fact of matter documents as well as what goes with it in my surveillance from . please help me I am really considering deleting and no longer using my let-go account and that would hurt me financially. as well I would have to make Commendation online about the whole system and its workings with the fraudulence happening.

Yes hello my name Anthony hill I was browsering your site I came across a young man willing to sell me a PlayStation 4 pro for 150$ I stay on the southside of Chicago the man tells me to me him at the mall I proceeded to meet him upon my arrival he comes to my car I ask various times do the game works he says yes I get all way home to my dismay he does not work so I have family that's our police officers so letgo how can I go abt getting justice for this deceit and robbery of my hard on money I do not want him to think he gonna get away with this

missing screws, wrong battery, taped battery because of wrong battery, not in good condition, not the phone's correct operating system

Filed a police report on Chris Lopez.
File Number: 175H12180
Police officer: Linne II
Officer's phone number: [protected]

We would like Chris Lopez's google email that he verified with for the police officer for further investigation. We spent 80 USD on the cell phone, and would like Chris to give us our money back. When we asked for our money back he blocked me and i cant message him, but i have the messages on my account.

For further information, email me at [protected]@gmail.com

Hello, My name is Cheryl, I have an account on letgo Canada.
I would like to report a user by name of "Sltan" who harassed me over the item that was put on sale on my profile. His reply was rude and sexist as follows:
Sltan: Hi, I'm Sltan. V8P Victoria
Sltan: Hi! Is it still available? [protected], 9:00 AM)
Me: Yes, it's still for sale [protected], 9:53 AM)
Sltan: Price reduction to [protected], 8:00 AM)
Me: No it's not negotiable [protected], 8:01 AM)
Sltan: Well I'll take it there and plug it in with you [protected], 8:33 AM)
I believe "letgo" has policies in place to protect users form such discrimination.

Please take the necessary action and ensure that this doesn't happen again to anyone else.
You can reach me at my email: [protected]@yahoo.com

Thank you.