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4.3 19 Reviews 1143 Complaints
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Letgo Complaints 1143

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H
10:41 am EDT

Letgo theft

I met up with a guy on letgo and his name is Thatwatchguy. I gave him 400$ worth of vape stuff and I showed him how everything worked. When we met it was dark outside. He handed me 4 100$ bills and I got to my truck, looked at them and realized they were fake. It seemed like he had done it before because he was very slick. I wanted to let y'all know because he is stealing and ripping people off. I'm leaving a picture of the fake 100$ bills below. Thank you for reading,

-Hunter

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J
5:34 am EDT

Letgo I was scammed by one of your sellers

I was scammed by a ms Rosalie van Dalen. She was selling an iPad Air 2 and an iPhone I put in an offer. Emese both agreed to it and she asked me to transfer the money into her account which I did and the last I heard from her she was on her way to send the iPad my way. Ever since she removed the add, her phone is on voicemail and never responds to emails or request for payment. This was on the 18th of September 2017. I went to the police station to file a complaint and was advised to send this complaint.

I hope to hear from you soon. I have our chats, proof of payment and her always on voice mail number. This was supposed to be a birthday present for myself but has now turned into a nightmare. Please assist me by tracking her and getting my money back which I need.

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S
3:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo samsung camera phone

HI Team,

I sold a camera a person in Missourie, and he didnt paid me. He sent me fraud western union emails for money payment which was fraud. The camera I shipped to was below.

Loretta Leeper
1105 N Fremont Ave,
Springfield Missourie 65802

I received the call from the number [protected].
the email address of western union is [protected]@gmail.com

Can you please help to track this person. His phone is still active.

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M
5:57 pm EDT

Letgo I bought a 14k diamond ring from sean reid

I saw a ring ad from Sean Reid in Massachusetts. I send Sean and e-mail
and he answer asking for $200 dollars for 14k diamond ring. He said he
was willing to work with me. I told him I will send you the money UPS and
with a return label just to put the ring in the UPS bag call UPS to pick it up
and that was it. He agreed, I send him the money, I gave him the UPS tracking number. I got an e-mail 2day later stating he had received the money. I just told him to put the ring inside the UPS bag and call UPS to pick up. I never got my ring. I have send him numerous e-mails asking
him for my ring or the money. He keeps giving the run around. Accruing to
him he his going to call the US Postal Service to see what hipped to
my ring.

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P
10:30 am EDT

Letgo complaints about gani aaron-scam fake reference number after selling him a $100 itune gift card

TREND OF EMAIL FROM RECENT - OLDER

ING BANK
To:Emmanuel Ezeribe
Oct 1 at 10:39 PM
Now that your card has been confirmed, You can now pick up your money at any Walmart or Money Gram store..This is the last two reference number(#74#)
Thanks

Emmanuel Ezeribe
To:ING BANK
Oct 1 at 10:28 PM
Redemption Code: X9D3VJDG6VML84NR
$100 ItuneCard

ING BANK
To:Emmanuel.[protected]@yahoo.com
MONEY GRAM TRANSFER

The transfer order from ING BANK Online Money Gram has been approved.

TRANSFER NUMBER: - SW3300592012KMS

============================== ============================== ====================

We have received a transfer order from our customer (Gani Aaron) the sum of (90, 00 $) Has Been transferred to you (Emmanuel Ezeribe) as payment for your item (iTunes Gift Card) and it has been processed successfully and has been approved.

The financial details of the transaction are as follows:

*** RECIPIENT INFORMATION
Receivers Name: Emmanuel Ezeribe
Payment method: Money Gram
Reference Number: 862 342 XX
Amount: 90, 00$
E-MAIL: Emmanuel.[protected]@yahoo.com
Location : Rincon

Note

Our customer service has mandated us to check the Payment.Our intention is to protect against defrauding our customer and yourself. This will be submitted for documentation purposes and unforeseen future references that could arise.

You must send a clear picture of the card and the codes for verification..Please Specify the TRANSFER NUMBER: SW1100592012KMS as the subject for easy clarifications.: The remaining number will be sent to you(REFERENCE>NUMBER) immediately after confirming the details requested by us.
*** NOTE***
The money for the item had been deducted from the account of the customer for your product, and it can not be refunded, so you are now secured.

THANKS FOR USING ING BANK MONEY GRAM® ONLINE.

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K
5:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo unknown buyer

I have received a message on letgo from a potential "buyer" about a product I'm selling. However, this buyer's acct says "inactive". It doesn't show me who I'm dealing with. I want to make sure this is safe. It says the account is deleted, and I've asked the person why and explained that I cannot see who they are. Now they aren't responding after this. Any advice?

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M
10:30 pm EDT

Letgo seller

I originally spoke to this seller about his Cracked screen Iphone 6 for 40$. We ended up coming to terms and agreeing to a price that he is willing to sell it at. I ask him to send me more details and he agree. However later on I noticed that he removed the item from the listing that he had on his profile. I started to question whether he was going to sell me this item or not...So I hit him up and asked him what was going on with the item and he proceeds to tell me that he removed it because he wants to fix it up and then sell it. So he did not telling me anything and I had to reach out to him to find out that he is no long selling this item. I tell him that he does have a good customer relationship because sales should be honored. I do take it personally that he did not notify me that he is no longer selling it because we had an agreement...He then gives me a 1 Star Review and blocks me completely...

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E
7:26 pm EDT

Letgo bape hoodie

I met this kid who wanted my hoodie he made a promise then this kid is mia when he owes me 150$ I've been contacting continuously and he hasn't responded I really need this money and he has stolen my product and Is showing it off on social media. This kid is very dumb his parents called me and said stop harassing him when he took my stuff and has never paid me back. This is complete [censor] please contact him

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S
12:10 pm EDT

Letgo letgo

It's a complete waste of time unless you're interested in posting dirty toilet paper for sale.. It takes time to post the ads only to have an account blocked or an item removed. I have done nothing wrong and everything within their terms. I chalk it up to ignorance on the letgo staffs part and extremely flawed processes / aweful management. You can find a $639 million dollar toenail clipper posted for months yet my legitimate add and time spent posting that ad/description is removed or my account is under review. How about a $100 booger on the end of someone's finger with 650 views that's been on the site for six weeks yet my 20 minutes, detailed description of my legitimate product gets my account suspended in 3 minutes with no feedback, no number to call, nobody reaching out to me. My three-year-old daughter could manage this better, shame on you.

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N
10:16 am EDT

Letgo bad and unfair review

I posted some blue jays tickets for sale on your app and had someone message me that was interested.

I told him That I can send him the tickets once he sent me an e transfer as I am a season ticket holder.

He refused and said he wanted to meet up with me. I told him I am too busy and if you want them I inly sell them via my blue jays verified account.

He then decided to make up a bad review on my account and it has put my rating at 1 of 5 stars.

This is unfairly hindering me from being anle to use this app to its full extent.

What im asking is for you to reset my rating or delete the bad review as it wws totally unwarranted.

Thanks and hope to have this resolved soon so that I can use the app with no issues

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M
11:05 pm EDT

Letgo letgo / reporting harassment from seller

My friend has a letgo account which she has used with successful results for sometime. This afternoon a member inquired about her post. They exchanged some words, there was to be no sale / compromise. The other
user however, began using obscene language, threatening and swearing, using racist terms and acting in a way which does not reflect let go in any manner. I feel it my responsibility to report this member immediately. I am unfortunately unable to report him/her elsewhere. I request that you look into the matter.

Thank you,
Brandon Gress

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O
8:01 am EDT

Letgo the app and website aren't working

I can't use Ap or even log on. Is there something wrong? The problem is I purchased a Piano and put half down last Sunday. Now I can't access messaging or anything to arrange the pick-up of my product. While I gave my number to seller I didn't get Her's and was expecting to continue communication through letgo. I think your website etc. is messed up

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C
9:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo let go not working

I'm on let go everyday I think it's not working. Am I on ghost mode or something ?
Celia ware is my name
[protected]@gmail.com
Please help
If I message someone know one writes back I really think something is wrong with it. Please help be get this fixed in the next day or earlier, I work from let go. Thank u very much and hope to hear from u soon.

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Update by Cware864
Sep 28, 2017 8:09 am EDT

It just started working again this morning. Try contacted them through help on you let go

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O
Ona Lea Felton
US
Sep 28, 2017 7:57 am EDT

I'm in same boat! My phone Ap doesn't work and neither does logging on to the Computer

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L
6:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo really? what kind of racist crap is this?

In searching the Phoenix metro area site I came across the posting pictured in the attached photo. Can you offer any explanation for why this ad was allowed to be posted with this heading? I am absolutely outraged and intend on sharing my anger about this across as many social media platforms as I can.
If your company intends for this app to be considered competitive with a site like eBay, I suggest you not only read what is posted on it but also show some level of responsibility about what you stand for how you allow it to be represented.

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F
12:43 pm EDT

Letgo reported product not being addressed

I have reported on several occassions a product that is being sold on letgo.com that is innapropriate... The product being sold as "art" is explicit and distateful as it promotes "as art" the gagging and sexual abuse of a young girls' body. Showing partial nudity. A young girl being held in fear of her captor... Futhermore with the appearance of a snow-white theme'd character that further speaks to the sick nature of the individual that is "selling" this as such. This being posted by a user named "alan blood"

http://app.letgo.com/k8mk/eralmu5smg posted by alan blood

In my several reports over the course of weeks... This item is still on display in the category of "home".

Please address this concern immediately!

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D
2:58 pm EDT

Letgo homicide victim

On June 6 2017, My 17 year old Son, Corey Harris-Thomas was murdered as a result of an arrangement for the sale of Air Jordans using Letgo. I was not aware and nor did I give permission for him to sell or use your site as a tool to sell the shoes. I hold Letgo accountable for negligence in their due diligence .
I am open to discuss how I will proceed. [protected] Deidra Harris-Thomas

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A
Amy Martin (SAHMaMOM)
US
Sep 30, 2017 5:42 pm EDT

That is so horrible. As a mother my stomach just sank. I cannot even imagine how you must feel at this moment. I understand you wanting someone to be held accountable, I would be doing the same thing. I am not sure if by law they can be held accountable, but I know as a mother I would probably be reaching out to anyone I could as well.

The bad thing about internet is our children can do so much on it, and not even be of age. This should not have happened. I hope that somehow you find peace with this and maybe when you heart heals a little you can use this horrible loss to reach out to others for awareness. This is not something that we picture to be of harm to our kids. It's just Letgo! But we all need to look at your story and realize that on the internet, nothing is safe. And that we need to keep them from accessing all of our accounts, not just the ones we think are harmful.

I am so sorry for the loss of your baby boy, and pray for you for peace.

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A
8:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo beanies baby's

Your idiots. I put up a solid saving package of 70 Beanie Baby's at a great market price. You have discarded my posting stating poor quality. Been to my home? Seen my inventory. Honestly, I lodged a complaint with the FTC and did not realize your on their bandit list. Changing Location, based on my Zip Code and sub lines and description changed at your discretion

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B
9:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo music recording equipment

I just downloaded the app cause a friend told me its a great place to sell things you dont need. So I was trying to sell music equipment called the UR22 audio interface. Ita brand new ive never used it. I posted it 6 times in a row cause everytime I go back to check if ita still thier it disappears. So im trying to figure out why it keeps doing that. I see other music recording equipment on their so it cant be prohibited. Please let me know asap. Thank you

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T
12:13 pm EDT

Letgo letgo app

I had probably between 20 and 30 potential customers yesterday. So I checked my messages this morning (since there were so many coming in and I was trying to go to sleep, I didn't feel like checking them right away). Half of my messages are gone. There were only 2 new messages when I woke up and the rest were the old messages between me and potential buyers that had decided not to buy whatever it is they were interested in. I had one guy offering EIGHTY DOLLARS for something I posted as FREE. Needless to say, Im a little pissed. So much wasted/lost opportunity just because my messages were deleted.

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J
10:36 am EDT

Letgo airborne floating cup magic trick

To whom it may concern,

I just posted a product for sale and it was discontinued because it is 'perishable'. The Airborne floating cup is a well-known magic trick (https://www.magictricks.com/airborne-coke-can.html). It is not perishable, I am not selling any food products.

It seems that whoever removed my product only saw a Coke can, and did not read the description or do a quick google search for "Airborne Floating Cup"

Please put my product back online.

Thank you in advanced,
Josh

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Sara212120
US
Sep 29, 2017 1:38 pm EDT

This is what they prefer to list. $630 million dollar toenail clippers. A true example of the management.

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About Letgo

Screenshot Letgo
Letgo is a popular online marketplace that allows users to buy and sell a wide range of items, including electronics, clothing, furniture, and more. The platform is designed to be user-friendly, with a simple and intuitive interface that makes it easy to browse and search for items.

One of the key features of letgo is its focus on local buying and selling. Users can search for items in their local area, and can also filter results by distance, price, and other criteria. This makes it easy to find items that are located nearby, which can be especially convenient for larger items like furniture or appliances.

Another advantage of letgo is its large and active user base. With millions of users across the United States and around the world, there is always a wide variety of items available for sale on the platform. This means that buyers can find great deals on everything from vintage clothing to high-end electronics, while sellers can reach a large and engaged audience.

In addition to its user-friendly interface and large user base, letgo also offers a number of other features that make it a popular choice for buying and selling online. These include the ability to create detailed listings with photos and descriptions, the option to communicate with buyers and sellers directly through the platform, and the ability to rate and review other users.

Overall, letgo is a powerful and versatile online marketplace that offers a wide range of benefits for both buyers and sellers. Whether you're looking to sell some old items around your house or find great deals on new purchases, letgo is a great place to start.
How to file a complaint about Letgo?

Here is a guide on how to file a complaint against Letgo on ComplaintsBoard.com:

1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or creating a new one if you don’t have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Letgo in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Letgo, including key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents: Attach any additional supporting documents, avoiding sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

This guide is structured to help you effectively file a complaint against Letgo on ComplaintsBoard.com.

Overview of Letgo complaint handling

Letgo reviews first appeared on Complaints Board on Aug 3, 2016. The latest review Tech support & Reviews are a joke! was posted on Mar 24, 2024. The latest complaint olympic style incline weight bench w/ 400-500 lb was resolved on Jan 20, 2018. Letgo has an average consumer rating of 1 stars from 6140 reviews. Letgo has resolved 4 complaints.
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  1. Letgo Contacts

  2. Letgo phone numbers
    +1 (347) 433-8912
    +1 (347) 433-8912
    Click up if you have successfully reached Letgo by calling +1 (347) 433-8912 phone number 0 0 users reported that they have successfully reached Letgo by calling +1 (347) 433-8912 phone number Click down if you have unsuccessfully reached Letgo by calling +1 (347) 433-8912 phone number 0 0 users reported that they have UNsuccessfully reached Letgo by calling +1 (347) 433-8912 phone number
  3. Letgo emails
  4. Letgo address
    175 Varick Street, New York, New York, 10014, United States
  5. Letgo social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
Letgo Category
Letgo is ranked 138 among 1606 companies in the Online Shopping category

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