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4.3 19 Reviews 1143 Complaints
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Letgo Complaints 1143

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J
12:57 pm EDT

Letgo payment with counterfeit, cashiers checks

Also Arowolooo is a scam artist and sends a counterfeit cashiers check. Verify the payment with the issuer. He used Woodforest National Bank which is inside Walmart(that was the 1st clue). Woodforest would NOT do anything about it. My bank turned the check over to the State Police and hopefully they can prosecute the con artist. His phone #'s are 458-201-5229 and 214-814-6253. Do not, I repeat do not accept any payment from him. His is scamming you. He then texted repeatedly about when his payment would be processed. I hope he goes to jail.

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Update by Jon Buralli
Oct 29, 2019 12:58 pm EDT

Alaooo Arowolooo is the name that was on the he cashiers check.

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G
2:18 pm EDT

Letgo my account was banned without

I recently attempted to log into my account on Letgo and was notified my account is under review. When I contacted support to find out the reason, I got a generic message stating I might have posted objectionable content or there have been multiple reports of my account or listings. I have a car and a basketball backboard and hoop listed. I don't really see anything objectionable about either of those items. I have not used my account to harass or scam anyone else on the app. I have not received a response that specifies exactly what brought this on. I have had accounts on other major apps such as eBay for nearly 20 years and have never been reprimanded or suspended. I feel that this action against my account on Letgo is completely unwarranted and ridiculous.

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K
7:49 pm EDT

Letgo cellphone

Just had a deal to buy a brand new cellphone from someone named Johnny Williams. He said his younger brother going you meet me instead of him. Before that I've check the Serial number and IMEI that he gave me and it's legit. When I came at Freshco to meet his younger brother, a guy approached me with a cellphone box in his hand. He gave me the cellphone box in exchange of my money. In a sudden the guy run off and the cellphone was a dummy. This is the mobile number of the scammer, +1(647) 930-1260. I'm reporting this incident also to the police. This isn't my first time to deal on let go, it just happened this people know how to manipulate buyers acting like they doing what they do for their safety.

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L
9:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo customer service suspending account for no reason other than response to a user violating policy

Letgo suspended my account indefinitely for using language prohibited In their policy apparently. I've been on there for years and I questioned a users items as I think they were stolen then he went off on me. I reported him and his item and language then I was suspended indefinitely. Letgo is a horrible company and they make decisions without notice or the opportunity for you to appeal your case. Unprofessional in every way. Worst company out there

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J
10:16 pm EDT

Letgo ncaa 14

I recently bought a copy of NCAA 14 and an xbox 360 off of a seller on LetGo, but both products did not work and I would like to request a full refund. The seller name was Jordan Lambert and he lives in Howell, Michigan. We met up at our local Target on 10/22/19, and everything looked okay, but when I got to my home I tried to turn on both the Xbox and the controller, but they did not work, and when I looked at the game it was scratched so much I could not imagine what the seller had done to it. I then tried to message Jordan, but he had proceeded to block me. Again, I feel cheated and I do not feel safe using this app anymore, unless I am able to get a refund of the product.

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B
6:52 am EDT

Letgo laptop

I placed my laptop on Letgo for sale and a person contacted me to buy it. She said she would send the money using PayPal. I received an email from PayPal stating the money had been sent and i need to send a tracking number before the funds were released. I sent my laptop and sent the buyer the tracking number. I never received funds. I called PayPal and they said that email was not from them.

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C
10:27 pm EDT

Letgo louis vuitton bag

I tried to buy Louis Vuitton from Tiffany Wilson. She said she is out of town until Saturday morning. In order for her to hold it for me, I need to give her deposit of $50. She said she will meet me at Louis Vuitton store to make sure her bag is real. I gave her $50 dollars through Apple Pay. Saturday I texted her and called her but she never responded. This is a wire fraud. You guys should do something about this. Her phone number is 202-280-9192
Another number is 249-484-9616
Her real name maybe Jatara Lassiter

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Update by chae kim
Oct 19, 2019 10:28 pm EDT

Wire fluid.

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S
11:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo cell phone

This happened first Friday where me and this person were supposed to meet up Friday so I can receive a Apple Xs max, the seller told me to get $300 out my bank and put it in an amazon card, he later told me to verify by showing him the receipt that I purchased it and to scratch off the back of the card and to show him the numbers. I followed to listen and did as told. He later would say that on his way to meet up with me he got a flat tire and the phone had been stolen. So he would say that he would sell me the iPhone 11 pro for $200 more dollars, I didn't have that amount of money and said I couldn't. I told him my mom would give me $50 and he agreed to the deal. So the next day I get off of work at 3 pm and I go to Walgreens and purchase another $50 gift card from amazon and show him my prove and all. I've arrived at the metro we're we were supposed to meet up at. He would say that the police stopped him for speeding and that he couldn't get to me. I'm highly frustrated at this point because all I want to do is business that's all. So he convinces me that he will meet with me tomorrow which is Sunday after church around 1, I agree with it again. 1 o'clock hits and I text him about the meet up he says that the police done something with the phone and that there asking for $275 from me. The man was talking no sense at this point I couldn't believe it. I told him I didn't want to do the deal anymore. He kept nagging me I told him I didn't want to do it. Today is Tuesday and I realized I still have the amazon cards so I try and purchase something and they say the cards are already been used. The seller has scammed me and I would like to report him and receive my money back. The seller's account is currently pending moderation, I tried calling him but he didn't pick up. Please letgo I just want my money back, this is the first time I've been on this app and it's caused me too much trouble please call me or text me @[protected], my name is Stevenson amain

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M
2:20 pm EDT

Letgo used tire

Please see my chat with John bollinger. He is selling used tires that are bad. You can see on the chat the tires I requested to replace the bad one he sold me. All of them were bad according to him. He won't return my money and keeps trying to sell me more tires instead of replacing the defective one he sold me as per his policy.

He needs to be taken off letgo. I may cancel my own subscription if I see that scam artists are not removed from your site.

Marcia whalen

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C
10:32 pm EDT

Letgo false advertising (fake airpods)

My friend bought "AirPods" for $100 and took them to the Apple store and they said the AirPods were fake. I request a full refund and for that person to be taken off of LetGo. They were selling more than one because he did not label it as "sold" when my friend bought it, and when I messaged and asked for them he still said they were available, confirming even more that they were fake.

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B
1:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo iphone x

Paid for a iPhone X and the lady said it was unlocked and when I took it home to put my SIM card in it it says phone is still locked and now she has blocked me. Her name is Alexis olvera so now my daughter doesn't have a phone and so I was getting her a new phone because her other one is about to die and this is her only life line to call me or text me on what time to pick up the grandsons for me to watch while she works

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L
9:15 am EDT

Letgo iphone 6s by alexander

I met of with a person and they told me there was nothing wrong with this phone. I met up got the phone and when I found that the charging port is damaged (I called Apple and a phone fixing place) they told me it was from damage of them using the wrong charger and broke the pins. I messaged Alexander on Instagram because he wasn't getting on let go anymore. He kept commenting on my pictures rather than answering the question, then when I redirected the focus to the phone, he said he'd refund the money back. He was completely aware I gave him the last bit of my money as I'm due to leave for the military soon in January, but my old phone is damaged so I need a phone to keep in contact with my recruiters. He told me we could meet up today and then said we could meet yesterday and he has since stopped responding since yesterday afternoon. I do not have the momey to get this fixed and I'm out a phone, and I cannot sell this phone to someone else out of good conscience...PLEASE HELP ME:(

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J
11:37 am EDT

Letgo christmas items

There was a person who stole my stuff and posted it on letgo I need someone help to get this person to return my stuff or my money? Please help me asap? I need this person investigative and I need to get letgo to look up the items and send me the ads she posted.. my stuff was robbed and sold on your site without my permission. Please get back to me asap..

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I
1:54 pm EDT

Letgo the messages on letgo ain't sending can you please fix this problem

I need to get something and it's not sending the message so can you please fix this. I'm disappointed in this app I could be getting my things but thanks to the app I can't. . Fix this for everyone now this is unacceptable. I need this problem fixed asap so everyone can get their goods from this app malfunctioning will now help anyone get any good and I will definitely not be telling anyone about this app if you don't resolve this problem.

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S
1:35 am EDT

Letgo I posted online to sell my headphones, got robbed

I posted online my new "beats studio 3 wireless bluetooth headphone"
one guy came to buy and he robbed me
he took it and jumped over the wall and ran while i was looking for the receipt he asked me to show
Letgo needs to properly verify their customers with an ID when they signup
there is no hopes of catching him now.
This sucks.
Shut this app down

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Update by Sughosh R J
Sep 25, 2019 1:36 am EDT

His name was 'Travis Krieg'. Please get back to me with his details so I can inform the Police about that.
I have already submitted a police complaint

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B
6:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo on september 21, 2019 I paid via apple a request to feature for seven days

I have the Receipt from Apple Order # MMZXJS6L1L. Document # [protected] to feature my listing for 7 days. (In App Purchase) NEVER HAPPENED? Please respond. My Ford ranger truck bed has had several views, but only one that wanted to purchase? That person never replied for location to exchange item for a lesser amount. The truck bed is not being featured as provided for with payment already made..
Please correct for the 7 Days as agreed upon.

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M
5:19 pm EDT

Letgo x-large cage

You guys deleted it and I'm just selling an x-large cage not animals yes there are animals in the cage but we don't have them anymore we just have the cage so I don't know why you went and deleted something that I need to sell that's not right 😡 so I suggest you fix it because we should be able to sell whatever we want but you guys made a mistake in thinking I was selling animals because I'm not so fix it

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N
3:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo tent rental

Connect with a Seller on Letgo for tent rental, he gave all the details on email for cost and delivery.
We agreed and confirmed service, etransfer of $170 was send to hold the tent it was accepted, HE NEVER SHOWED OR CALL OR EMAIL
HE took my money and continue to have an active account on your site
I will be making a report to the local police station

This is the individual :
CHAD Beriault
[protected]@yahoo.ca
[protected]

My Name is Nathasia Beckford email address is [protected]@gmail.com

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S
10:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo I was mistakenly flagged

I honestly don't even know why it happened . I just barely got the app. I've text people asking information about cars. Told them I'd give my contact information and that's all I've done. I am suppose to be meting with someone tomorrow. I can't even message them
To get the address or anything. I don't know what I did. I need let back into my account. I haven't done anything wrong.

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W
9:57 pm EDT

Letgo phone

I saw an ad for an iPhone XR for 500 dollars
After series of questions I eventually paid
He started sending shipping email updates but then the phone was supposed to come in last week Friday but he kept on telling me it's coming on Tuesday
It's tuesday and the phone isn't here
I checked the email and didn't see any tracking number and I checked let go
Just for me to see the account is pending moderation
Now he's not replying to my texts anymore

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About Letgo

Screenshot Letgo
Letgo is a popular online marketplace that allows users to buy and sell a wide range of items, including electronics, clothing, furniture, and more. The platform is designed to be user-friendly, with a simple and intuitive interface that makes it easy to browse and search for items.

One of the key features of letgo is its focus on local buying and selling. Users can search for items in their local area, and can also filter results by distance, price, and other criteria. This makes it easy to find items that are located nearby, which can be especially convenient for larger items like furniture or appliances.

Another advantage of letgo is its large and active user base. With millions of users across the United States and around the world, there is always a wide variety of items available for sale on the platform. This means that buyers can find great deals on everything from vintage clothing to high-end electronics, while sellers can reach a large and engaged audience.

In addition to its user-friendly interface and large user base, letgo also offers a number of other features that make it a popular choice for buying and selling online. These include the ability to create detailed listings with photos and descriptions, the option to communicate with buyers and sellers directly through the platform, and the ability to rate and review other users.

Overall, letgo is a powerful and versatile online marketplace that offers a wide range of benefits for both buyers and sellers. Whether you're looking to sell some old items around your house or find great deals on new purchases, letgo is a great place to start.
How to file a complaint about Letgo?

Here is a guide on how to file a complaint against Letgo on ComplaintsBoard.com:

1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or creating a new one if you don’t have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Letgo in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Letgo, including key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents: Attach any additional supporting documents, avoiding sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

This guide is structured to help you effectively file a complaint against Letgo on ComplaintsBoard.com.

Overview of Letgo complaint handling

Letgo reviews first appeared on Complaints Board on Aug 3, 2016. The latest review Tech support & Reviews are a joke! was posted on Mar 24, 2024. The latest complaint olympic style incline weight bench w/ 400-500 lb was resolved on Jan 20, 2018. Letgo has an average consumer rating of 1 stars from 6140 reviews. Letgo has resolved 4 complaints.
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  1. Letgo Contacts

  2. Letgo phone numbers
    +1 (347) 433-8912
    +1 (347) 433-8912
    Click up if you have successfully reached Letgo by calling +1 (347) 433-8912 phone number 0 0 users reported that they have successfully reached Letgo by calling +1 (347) 433-8912 phone number Click down if you have unsuccessfully reached Letgo by calling +1 (347) 433-8912 phone number 0 0 users reported that they have UNsuccessfully reached Letgo by calling +1 (347) 433-8912 phone number
  3. Letgo emails
  4. Letgo address
    175 Varick Street, New York, New York, 10014, United States
  5. Letgo social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
Letgo Category
Letgo is ranked 138 among 1606 companies in the Online Shopping category

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