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4.3 19 Reviews 1143 Complaints
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Letgo Complaints 1143

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S
11:15 pm EDT

Letgo reporting a account for no reason

I am very sry to bother anyone but I recently reported my couzins account when he didn't do anything I reported him for language but he didn't do anything. And so I was wondering if you could give him his account back or at least let him back on it at one point. His email is ethan.is.a.[protected]@gmail.com. Thanks in advance. And if you could do this ASAP that would be nice. Thank. Also I didn't know what to put for category.

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K
7:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo review I was given

I'm very upset and disappointed with let go after being a member for almost two years now I found a huge flaw, I got a bad review from a lying jerk off and then blocks me and I can't even give him a review because of that. This review needs to be removed quickly as I always treat everyone with respect and don't deserve something so inaccurate like that!

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Z
5:37 pm EDT

Letgo review section

I am trying to delete my account from this site and cannot do so. Letgo will not allow me to delete my account.
Letgo allows any flake to review you and then block you from answering the review. Then when you complain to Letgo about the bogus review, Letgo does NOTHING about it.
All the good sellers on Letgo are leaving because all the flakes are putting stupid, childish reviews of their childish reaction from a contact and Letgo does nothing when you complain about the nonsense.
Delete my account.
I am attempting to leave your site. All that you want on your site is a bunch of thieves and idiots and the good people who are on the site legitimately trying to sell an honest item are pushed off by the flakes.
Delete my account. I will take Craigslist any day over the Letgo stupidity.

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M
12:10 pm EDT

Letgo iphone 6 plus

Today I purchase an iphone 6 plus from the guy name "boo wopp". I asked the guy a series of questions about the phone and he answered them falsely. I negotiated the price to 175.00 thinking the phone was with at&t which it's not. Also he has blocked me, so I have absolutely no contact with this guy. I will really like my money back for the item. I would also like an apology from him and the company. I am very disappointed and mad.

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A
7:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo disrespectful behavior

I asked to trade an item from a kid named jesse he said it was non negotiable then gave me a 1 rating with false info so I tried to do the same to him because it is now fair that I have people questioning my credibility because of his false statements. Then sent me messages saying what the f is your problem I hope you get hit by a car and die. I have the messages and screenshots to prove it. Is this is the type of people you let on here I will be sure to post on all social media accounts how rediculous this service is

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T
4:08 pm EDT

Letgo eddie domino and jeff getty

Both of these people posted reviews of me saying stuff that's not true. They were mad that I had took my dirt bike listing off so they gave me reviews. I wanted to review them back but when I talked to them and looked at their profiles there was no review thing and both of them said horrible things and I would just like the reviews taken down because I reported the reviews two day ago and still nothing. Thank you and my letgo user name is john becom

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T
9:26 am EDT

Letgo a woman named colleen threatening to come hurt me

Making this quick as I can... I bought a toy table and a pair of jeans from this crackhead. She was so loud and boisterous when she got to my home at almost 10:00 at night yelling my apartment # up at the third floor and yelling up the stairs. She was obviously extremely high on somthing. I bought the items as quickly as possible to make sure no one else in the building was seeing this happen. I told her the next morning which is today that after I got done cleaning the table which was festering with spiders and roaches and roach eggs underneathand crawling live roaches ! That she was disgusting and I feel she sold her childs toys for drugs. Whether I was right (which I pretty sure I am) or not she then continued to type out a good line of threats to me mentioning my address and she will be back and how dare I say that...this is bullcrap. Its obvious you cannot judge from just a photo and text of a person. Like Craigslist you had to call and talk to the person in order to do a transaction...well this is not good and I'm considering deleting your app or you need to do something about her name is (colleen) dont know if that is spelt correctly. This is dangerous

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7:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo amazon fire stick

Can you please explain why your company discriminates against sellers. You allow selected sellers to sell firesticks on your site. Every time myself or my wife posts firesticks, you all discard our postings yet you dont discard others. This is unfair business practices. Obviously you are allowing them to be sold or else they all would be discarded. My name is Eugene Woodard and my wifes name is Barbara Willard. Can you please explain this.

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S
Sonjey
US
Jun 28, 2017 7:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The information that follow is on Rotita's website as to who they are. Every word of it is FALSE. This website needs to be SHUT DOWN IMMEDIATELY. Read the text that follows. It's all a lie. DO NOT ORDER ANYTHING NO THING from this Company. You will be sorry. All the reviews you read about I've experienced the same from this Company. If it smells like a fraudulent company believe it because it is. Rotita is your global online destination that delivers some of today’s most exciting and edgy fashion apparel.

For thousands of fashion-forward girls, we are the one-stop fashion mecca for devotees of trendy apparel and swank accessories

With free shipping on every item you see, enjoy cutting edge retail fashion that’s ahead of the curve and at wholesale prices.

Top 3 Reasons to shop with us

We have an extensive and growing selection of high quality products. New products are sourced and added every day on Rotita.com.

Our innovative marketing department constantly searches for the very latest in popular fashion clothing on the market to attract and satisfy the

broad demand of our customer base. There is a huge range of products with different styles for you to choose.

Factory Low Price

Due to our extensive and strong relationships that have been developed with manufacturers here and abroad, we are able to supply our

customers with high quality products at low factory prices. We are totally committed to working with business wholesalers all over the world.

If you are interested in our products, please feel free to contact us at any time. We are confident that you will enjoy all the great products

available at wholesale prices.

Fast Shipping / Professional Packaging

We are able to offer world class shipping options through our long term partnerships with UPS, Fedex, DHL and other major carriers.

Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous

standards. Your products will be carefully checked and securely packed before shipping out.

Best Customer Service

We value our relationship with customers like you, so our professional customer service team is always available to help you.We are constantly

adding new products and we make sure that all our staff are well trained in the latest trends and offerings.

A 12 hour live chat service is available for all your inquiries. Your satisfaction is our top priority.

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R
8:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo a review

I was speaking with this guy, and he was wondering what I was selling this game for. He thought that 15 bucks for an Xbox game was absolutely outrageous and then he blocked me and gave me a 1 star review. As the seller am I not entitled to list my stuff with whatever price I want? I have requested that the review be taken off a while ago and still it has not been taken off. Also, I messaged him after saying that I was sorry he didn't like the price, and then he cussed me out and threatened to make multiple accounts to give me a bad review. Please take this review off as this is absolutely ridiculous. My username is r.wats.[protected]@gmail.com or Reece Watson and please do something about this.
Thank you

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L
7:23 pm EDT

Letgo current commercial

Hello, your commercial has made me a bit upset. It makes no sense! You don't see who picks up the car or anything! It's ridiculous. I believe your commercials should be funny, witty, and even a bit logical. Unlike the past one you've made. Your commercials have amused me in the past but now i'm disappointed in your company. I expect bigger things coming.

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R
3:35 pm EDT

Letgo 2000 jayco eagle 283g

Hi,

I hope this e mail finds you doing well. My name is Sarah, and I am glad to see so much interest for my 2000 Jayco EAGLE 283G that I have for sale. This RV is in great shape. It has no damage, no scratches, no leaks, dents or hidden defects. It is in immaculate condition, meticulously maintained and hasn’t been involved in any accident. With 8 sleeping capacity, length 28 feet, 82, 000 miles Triton V10 engine, roof access ladder, tow hitch, manual entry steps, dinette makes a bed, jack knife sofa bed, privacy curtain for the overhead sleeping, microwave, 3 burner stove w/oven, double bowl sink, norcold refrigerator gas/electric, privacy door into bath, stand up shower, toilet in private room, nice queen master bedroom, onan 4000 microquiet generator, fresh water and waste station, lots of storage inside and out. The price is firm, $2, 000. I have a clear title, without liens or loans on it, under my name. Also, I've attached you some more pictures with the RV in this email.
I’m selling it because my husband died 1 month ago (he had a heart attack) and it brings me bad memories and that’s the reason I want to sell it asap. I, along with my daughter decided to sell the house and so we moved with my parents in Omaha, Nebraska trying to start a new life.
I want to use Amazon for the safety of both of us so if you’re interested in purchasing the RV just email me with your full name, p.o. box or address including the zip code and phone number, so I can notify Amazon.service that you are selected as my possible buyer and they will contact you to explain the entire procedure.

Thank you for your interest,
Sarah Walker

Order details: [protected]
Payment Status: CONFIRMED***
Shipment Status: HOLD***

Dear SIR,

We have to inform you that there is an issue regarding your shipment. The shipping process of your item was stopped because your product is not insured. There are two insurances for the item, first insurance for that 5 days inspection period when the item is at your place for the inspection and another insurance for the transportation.

The seller paid for both of them but since the item was valued by our Department more than the price you agreed with the seller, you need to make a fully refundable deposit of $1, 500.00 because the item was undervalued. Since the insurance that the seller paid does not cover the new insurance that we need in order to continue with the delivery, the shipping process is on HOLD.

The trailer that was transporting your item is also transporting 2 other products. The other buyers already paid the insurance of their items so we are waiting for you to make a deposit for the insurance. The cost of the insurance is $1, 500.00. You will receive this payment ($1, 500.00) along with the item, in full because the deposit for the insurance is fully refundable. We hope you understand that is very important to insure the vehicle during the transportation.

Payment must be submitted via MoneyGram service to our Amazon Financial Agent (check below for the agent details).

Full Name: Shanna Curtis
Address: 4433 Washington St NE
City: Minneapolis
State / Zip code: MN 55421
Country: United States

Once you submit the payment via MoneyGram, you have to confirm the payment by calling us at: +[protected]..

We are waiting for your payment confirmation as soon as possible so the shipping process can continue.
We truly apologize for any inconvenience!

Sincerely,
Amazon Buyer Protection

Amazon Purchase Protection - Order ID [protected]
Dear SIR,
We appreciate your business and thank you for choosing Amazon. You can find the invoice for your item 2000 Jayco EAGLE 283G attached to this email. For a better understanding on how to complete your transaction is necessary for you to read the invoice carefully.
For any questions contact Amazon Customer Service: +[protected].

Sincerely,
Amazon Buyer Protection
Item Title Estimated delivery Quantity Price Insurance
2000 Jayco EAGLE 283G
3-5 days
Free Shipping & Handling 1 $2, 000.00 Yes
Total Before Tax: $2, 000.00
Shipping Tax: $0.00
Order Total: $2, 000.00

Order details: [protected]

Payment Status: $2, 000.00 - CONFIRMED

Shipment Status: $1, 500.00 - CONFIRMED

Item: 2000 Jayco EAGLE 283G

Confirmation number: VHU4992360245

Estimated time of the arrival (ETA): Saturday 06/24/2017 at 06:00 PM
After the 5 (five) days inspection period is over, the Buyer must contact Amazon Financial Department at: +[protected] with the result of the inspection. If the buyer refuses the item, the payment will be refunded to the Buyer. If the item is accepted, Amazon submits payment directly to the seller in 5 (five) business days.

Thank you for using our services!

Sincerely,

Amazon Inc

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C
7:41 am EDT

Letgo unethical behavior

My son began speaking with a seller on let go named Marley Walters from Clarion PA on 6/18/17. The product he was interested in was listed as an Iphone 5s. in excellent condition for $200. He asked if the product was still available and she replied with yes. He asked if the price was negotiable. She stated, "I paid $250 so what do you want to pay?" He replied, $150. She said, "Okay, I'll do $150." They then began talking about where and when to meet. He asked her if the phone would work on the ATT network. When he typed ATT, he mis-spelled it but she replied with, "AT&T? It's unlocked so any network." They finalized a place and time to meet, The Marienville PA Dollar General Store at 10:30 AM on 6/20/17. They exchanged the product and the money. Shortly after, I began getting messages on my Let Go account demanding the $200 that the product was originally listed at. She began with, "I wanted $200 he gave me $150." I replied, "I thought you guys agreed to $150?" She said, "No, I said $200." I looked back in the conversation and saw that they had in fact agreed on $150 and I reminded her that on the 18th she agreed to the $150. She replied with "No! I said I'd do $200 no lower than that? I need another $50." I replied with "No you didn't. It says in early conversation $150." She said, "Too bad! I want the other $50. I have it for $200 and I want the full price. I need the money for something by today." I replied with, You told him $150." She said, "Other $50 by today." I said no. Then I got a message that stated, "This is her mom. She doesn't remember saying $150 so she wants the $200 for it." I told them it was in writing and they I read what it said and that I had the conversation on my phone. I said she couldn't say one price and then demand another. Her mom replied with, "whatever. She had it listed for $200 she needed that money for something but whatever." I replied with "She told him $150. If she needed $200 she shouldn't have said $150. I can have him bring the phone back and get his $ back but she said $150 and I screen shot it." She replied with, "Whatever keep the damn phone." So then we tried to activate the phone on my ATT account. I tried twice. They informed me that the phone is locked and the person we bought it from (if they are even the owner of the account) has to call and have it unlocked by Sprint and then they need to give me the lock code they receive before we are able to use the phone. So when they informed us that the phone is unlocked, it is not. I attempted to contact them on 6/22/17, asking them to unlock the phone so we can use it but they have yet to reply.

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E
9:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo seller scam

I was under the belief that I was buying a brand new iPhone 6s and was ready to pay 400$ for it. I showed up at the meeting place in Kitchener Ontario and saw the phone. Phone looked to be good and I handed over my 400$. The guy left in a hurry. I was told that the iPhone was unlocked to all companies and returned home to find that my sim did not work inside the phone. I searched the imei number to see what the status of the phone is and it is a stolen device. I am very disappointed and upset that I am now in possession of a stolen device and i think that you should give me my 400$ back... for anyone that is selling phones on your site should have to enter imei number to ensure that there is no illegal activity going on. I am very disappointed that letgo does not have security measures in place to prevent people breaking the law and having other people dragged into it. I would like you to refund me my 400$. Please find attached the images of the sellers ad. After the fact I was going to message him only to find that he had blocked me as soon as the deal was made.

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12:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo a customer who posted. name:tania sarrazin

This lady posted a Diningroom set for sale and we agreed that I would by it and the price included delivery. For 10 days we were texting and I even tried to meet up with her to give her a deposit.
Finally after ten days she tells me that she will not deliver the set. Toooooo busy
When I called her and asked her if she would be able to rent a truck and a would give her $100 dollars more, she said no they would not take the responsibility to transport it to me... so at that point I was stunned cause I thought I would have it delivered. When I very politely suggested could she pay half of the expense of the movers with me at least which was 125$ each of us. She immediately told me forget it ...my husband will sell it to his employee... and that was it. That is what she said!
I was shocked. I tried to call her. Text her. But nothing...
So basically for ten days I was told delivery was included. And then she dropped that service and chose to sell the set to her husbands employee...

That was horrible cause I sold my own kitchen table
In order to make room for the set. Now I have nothing
Someone better stop her from doing this. I would sue her if I could for 6000$
The value of the set

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K
10:05 pm EDT

Letgo vito schafer auto group

Seller listed a product as $2, 000 when the caption said is was marked down by $2, 000. His actual expected price was $15, 000+. This is very frustrating when I enter price filters and products like these show up. I use price filters for a reason. I asked why he was selling the car (already knowing he was a dealer) for $2, 000 (not realized he actually expected $15, 000+ for it) and what condition it was in. He bluntly replied, "Because I'm a dealer." And did not answer what condition the car was in.
When I wrote a review for the misleading prices and not-helpful conversation he then wrote a review saying I'm untrustworthy. I have done nothing but report that his listing prices were not the actual asking price. I would like his review removed and I will remove mine. Please make sure that sellers are listing their actual asking price and not the amount of money they are discounting.

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3:59 pm EDT

Letgo iphone. 4

I posted my sons iPhone for sale @$30 cheap. I got contacted . Told them it was connected through cricket when my son was using it. A few hours later they called back said it was old cricket not new cricket. I wasn't aware there were old and new cricket. I to them try metro and t Mobil where I bought the phone was purchased through a promotion. They told me they couldn't afford it and did not have the time to deal with it and want there money back. Sure the day sold was a week ago I have no idea what's been going on where they been taking having what done to it. So please I sold a lot of things on let go and had other problems where I had to involve the police. It's a risk dealing with people online. I don't expect to be protected I can do things on my own. But if let go reads all the transactions should do something about people wanting there money back after taking the product for about a week and decide they don't want it.

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12:50 pm EDT

Letgo clarajackie

Clarajackie said she was interested in buying my 2004 Cavalier, she said she would put the money in my PayPal account all she need was my name and email address when I got the email from PayPal the invoice said that she paid for a money gram and put money in their for me to ship the car. I knew it was a scam she wanted me to pay 480 upfront for the money gram they she would release the 2, 000 plus the 480 back to me I told her no deal and reported it as a scam to PayPal and am now only accepting cash. Her profile needs to be taken down.

Holly Gilbert
[protected]@gmail.com

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8:19 pm EDT

Letgo customer service

Nigel and a Bryan in the Houston Texas location called me to go ahead and give me a credit for the iPad that I scammed from me. During this conversation Nigel asked for my social which he then proceeded to mock me by saying, "what an idiot, I get on the phone say I'm a manager then you give me your social. No wonder you got scammed." After they literally laughed, mocked and continued to call me stupid the asked for my social again for the credit toward my scammed iPad which I started to give again, at which point, NIGEL again laughs callling me an idiot. I never got a credit and have never dealt with so much unprofessionlism. I don't know if this was off the clock or not but Nigel in the Houston Texas office whose clearly from England needs to be fired. I didn't deserve to be treated like that after already being ripped off.

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6:31 pm EDT

Letgo iphone was stolen that I was trying to sell

Tried to sell my old iPhone and it was stolen by the guy i was selling it to. He gave me fake money and took off with my phone. He took out the SIM card and I didn't realize it was fake until I opened the bills to see they had fake writing on them. I would appreciate a call from someone at Letgo to know how I can fix this problem or at least advise them on the account who did it.

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3:51 pm EDT

Letgo scammers running wild

Hi, so I was selling a small black and silver Lenovo laptop since I needed the money to pay off the rest of my rent or else I would get kicked out. I signed onto let go due to hearing good things about it and it was much safer than Craigslist. I instantly got people who were scammers who wanted me to ship it out to Nigeria to an unknown plot stating their friends was in the military and what not, but I knew there was no military base there since my fiancé was in fact in the military and told me. So then this guy named Martin contacted me, he stated he lived in Pennsylvania and would like the purchase the laptop. So I agreed to sell him the laptop and he sent me a email through "PayPal" that said my fund won't be in available until I provide proof that the package was sent. I did what it asked cuz it was my first time selling online so I didn't know what to expect. I sent proof of the package being sent and what not. After that he didn't contact me much but it turns out he was using a google account to contact me and didn't bother answering my messages until he said he received it. After that I received an email saying that I will get my funds to 1-4 days so I was cool with it. Until this morning I grew worried since I still had nothing and called PayPal. Who then told me they don't send emails like that and the funds would be available immediately. SO now I have to file a police report, beg my apartment manager to give me more time since I got scammed out of my laptop, and HOPEFULLY get my item or get paid the amount I was promised. Letgo seriously needs to ban scammers the moment they are reported or else they will lose people fast! Look at me, I was super confident of them making sure the people are safe and that nothing will happen to them then suddenly good, honest people lose their items and don't have money. I swear I am trying to be calm but half of my friends are telling me to sue Letgo, but I don't want to see them burn. I just want to see them make the app where you can only see people nearby selling things instead of around the nation, to prevent selling to scammers who 'live' out of state or country.

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About Letgo

Screenshot Letgo
Letgo is a popular online marketplace that allows users to buy and sell a wide range of items, including electronics, clothing, furniture, and more. The platform is designed to be user-friendly, with a simple and intuitive interface that makes it easy to browse and search for items.

One of the key features of letgo is its focus on local buying and selling. Users can search for items in their local area, and can also filter results by distance, price, and other criteria. This makes it easy to find items that are located nearby, which can be especially convenient for larger items like furniture or appliances.

Another advantage of letgo is its large and active user base. With millions of users across the United States and around the world, there is always a wide variety of items available for sale on the platform. This means that buyers can find great deals on everything from vintage clothing to high-end electronics, while sellers can reach a large and engaged audience.

In addition to its user-friendly interface and large user base, letgo also offers a number of other features that make it a popular choice for buying and selling online. These include the ability to create detailed listings with photos and descriptions, the option to communicate with buyers and sellers directly through the platform, and the ability to rate and review other users.

Overall, letgo is a powerful and versatile online marketplace that offers a wide range of benefits for both buyers and sellers. Whether you're looking to sell some old items around your house or find great deals on new purchases, letgo is a great place to start.
How to file a complaint about Letgo?

Here is a guide on how to file a complaint against Letgo on ComplaintsBoard.com:

1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or creating a new one if you don’t have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Letgo in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Letgo, including key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents: Attach any additional supporting documents, avoiding sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

This guide is structured to help you effectively file a complaint against Letgo on ComplaintsBoard.com.

Overview of Letgo complaint handling

Letgo reviews first appeared on Complaints Board on Aug 3, 2016. The latest review Tech support & Reviews are a joke! was posted on Mar 24, 2024. The latest complaint olympic style incline weight bench w/ 400-500 lb was resolved on Jan 20, 2018. Letgo has an average consumer rating of 1 stars from 6140 reviews. Letgo has resolved 4 complaints.
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  1. Letgo Contacts

  2. Letgo phone numbers
    +1 (347) 433-8912
    +1 (347) 433-8912
    Click up if you have successfully reached Letgo by calling +1 (347) 433-8912 phone number 0 0 users reported that they have successfully reached Letgo by calling +1 (347) 433-8912 phone number Click down if you have unsuccessfully reached Letgo by calling +1 (347) 433-8912 phone number 0 0 users reported that they have UNsuccessfully reached Letgo by calling +1 (347) 433-8912 phone number
  3. Letgo emails
  4. Letgo address
    175 Varick Street, New York, New York, 10014, United States
  5. Letgo social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
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Letgo Category
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