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4.3 19 Reviews 1143 Complaints
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Letgo Complaints 1143

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E
6:15 pm EDT

Letgo I was sold a fake pair of adidas nmd's by the user errol rogers

I saw the listing on the letgo website and we negotiated a price ($100), and meet up (June 10th at 2:30 p.m) at the Buford Precinct. The meet up went well and I glanced over the item before making the money exchange. After the exchange was made. Rogers quickly got into his vechile and scurried away. His behavior made me suspicious and I began to feel that something was not right. From there, I decided to go to an official adidas retailer to check the legitimacy of the shoes, only to find that they were fakes. Rogers did not make it clear to me that he was selling a replica in his advertisement on the Letgo site. Rather, he sold me a counterfeit item and advertised that it was the real thing. I am a victim of a crime.

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5:46 pm EDT

Letgo phone

I am complaining because I purshased a iPhone 7 plus red from the user amber marie which was technically supposed to come today and I got scammed by her for $150. I either want my money back or the phone. I also don't understand why let go lets people like this on their app. I worked day and night for that money and the fact that I have to get scammed like that is very messed up. All I want is my mine back or I would appreciate the phone

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S
1:13 pm EDT

Letgo fake rolex

I was told by the seller the watch is authentic and he would provide me with paperwork, I met with him and gave him a money order from my bank. The watch quit working within minutes so I took it into a dealer and was notified it is from china and a complete fake. I attempted to reach out to him and was immediately blocked on both messenger and let go.

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11:02 pm EDT

Letgo terrible and pathetic buyers

please tell me how to spot a "Fake Buyer". A guy wanted to buy my steamer around 9:45pm, because he forgot to iron his clothes for the next morning .Really?
A woman, Shina Dee in Valencia, CA, wanted to buy and picked up my camping tent. Time and meeting place was set up 2 hrs before rendezvous. She pretended to be a very serious buyer throughout our conversation. We wasted 40 mins to wait for her. No call, did not response at all. What kind of sick person would pull this prank to other people? How to protect the Seller?

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9:54 pm EDT

Letgo seller on letgo

This individual gave me an unfair and misleading review. She was rude and nasty in her responce when I expressed interest in one of her items. Not knowing the worth of this item I made an offer that offened the individual. Her response was rude. Appalled I responded in an equal manner. She twisted the truth and content of our terrible encounter. I would like her review removed from my profile please. Thank you.

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5:05 pm EDT

Letgo 2007 ford freestyle

Hi I'm trying to post my car 2007 Ford Freestyle SEL but it keeps getting discarded, flagged as duplicated.

I dont have it listed yet. No items show up under my profile-selling. And I don't find it when I search it's name.

Can you help me?

Thank you in advance,
Wiktor

Hi I'm trying to post my car 2007 Ford Freestyle SEL but it keeps getting discarded, flagged as duplicated.

I dont have it listed yet. No items show up under my profile-selling. And I don't find it when I search it's name.
It's under name Victor
Can you help me?

Thank you in advance,
Victor

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B
3:13 pm EDT

Letgo faulty reviews

to whom it may concern,

Today I posted a lot of stuff, and almost immediately someone messaged me about a camera I posted so I answered their questions, then out Of nowhere he blocked me, so I went onto my second account and give them a piece of my mind which I regret gratefully, and then later on a whole bunch of other people message me about my products, and as the other guy I was talking about they all blocked me for no apparent reason, and then a few minutes later they are reviewed me saying almost the exact same thing which led me to believe that it's just the same person trying to ruin my page, And I believe that the reviews it gave me will ruin my chances of ever selling anything which isn't fair to me just because you got mad. I hope you can help me with this situation.

Sincerely,
Bryant Rodriguez ( AKA Barry, which is my letgo account)

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Miikla
US
Jun 10, 2017 11:21 am EDT

Same here. Posted a bunch of stuff, someone immediately flagged it as duplicate, which it wasn't. Then, reposted and then the person (presumably same one?) "suggested a picture" would be more appropriate, which was the back side of the playing cards I was selling. so, obviously, they then *were* all duplicates, because the back side looks all the same. So took off the back side pictures and reposted... etc. It's really broken in that sense. Super new to this app, so I don't know if there's some kind of way to complain about it, or that eventually the flagging stops because there's some oversight. But it was disheartening and frustrating.

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N
7:05 pm EDT

Letgo potential buyer gave psycho review

A guy offered to buy a tablet and some lights from me. Not once, but twice he said he would meet me and didn't follow through, nor did he get back to me. I was forced to send him a couple messages asking if he was going to show up or not. When he said no the second time, I called him out saying that it was wasting my time.
By that point he had already reviewed me with one star, saying I was a major drug addict and that no one should buy from me because I would harass them until they were forced into buying or blocking me!
This is absolutely unacceptable for someone who puts in time and work into selling their items legitimately.
His name is Cody and he's from Monroe, WA. BEWARE
This happened around 7 pm today, 6/7/2017
I want this user removed from being able to buy/sell because if he doesn't get his way he will do this to ANYONE and ruin someones credibility in a heartbeat. And I want this review taken off my profile immediately.

Also, I tried to review him and all it says is that there is an error and to try again!

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M
3:41 pm EDT

Letgo old mexican money, no longer in circulation

letgo, deleted my listing of old mexican money, no longer in circulation, for collecting because they accused my bills of being fake, or no longer allowed, yet they still allow other users to sell the exact same thing they accuse me of, i report the items that are in violation, but they don't do anything about it. Letgo never returned my emails. what is this about?... is it because it's mexican old currency no longer in circulation?... you dont like mexicans?... what is going on

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2:09 pm EDT

Letgo unethical behavior - buyer sent money as a scam and stole $700.00

A male from New York [protected] wanted to purchase my dining table and flat screen tv. He sent me $1, 385.95 to pay for my gas, the stuff at $440.00 and the cost of sending the money. I proceeded to send the $700 via Western Union that cost $58 to send. Kept $78. He told me to send it to Thomas Portillo in College Station, Texas 77840. The cashier check was a fraud. He stole $758 from me. My husband left me with debts, I am living paycheck to paycheck. I called Western Union and they had picked up the money.

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M
4:53 pm EDT

Letgo posted item for sale and has been flagged as duplicate

I have been trying to post my truck up for sale since this afternoon. I posted it once and it sent me a message saying it has been flagged as a duplicate. It won't even show up on my profile that I have even posted it up for sale... What is going on? I even tried reposting it like 5 times now and it's still saying the same thing. I really need to post this up here. It's jpt a ridiculous price or a duplicate. Please help!

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R
1:30 pm EDT

Letgo guy sold me an iphone I cant use

The guy said it was unlocked, I went to tmobile to activate it but turns out it's not unlocked and the screen it has isn't what real iphones have. I tried getting my money back I asked nicely but the seller won't. I talked to the Apple company and they said that I could use the phone but only if the guy removes his info from the phone, I asked him to do the hat but he just doesn't reply. I just want my money back or atleast some of it.

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L
10:52 am EDT

Letgo my post was removed because it was flagged as duplicate

I posted the TV as one ad and another add with just the TV stand. I just received a message stating that "your product has been discarded: Panasonic 60 inch plasma has been flagged as duplicated".

I would like to use the same picture but different posts as I am selling the two items separately. How can I post both with the same picture without getting "flagged"?

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10:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo I am a buyer from let go, the guy name alex sold me some counterfeit coins.

Can you tell me were this guy name Alex lives in Towson I want to report him to the police . He sold me a lot of counterfeit coins . What do you need from me . If you could please call me @ home [protected] and my cell # [protected]. My name is Paul Asmussen Please help me track him down so I can turn this matter over to the police . He stole a lot of money from me . Thanks Paul

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9:53 am EDT

Letgo the continuous scamming

I've been scammed twice in one week .shame on me, once was with the car where I had to send Green Dot cards to pay for the shipping. for it to get to me and come to find out it was a scam. I bought the cards but I did not send the cards.
The second time I purchased the ring and drove 63 miles to pick it up actually went face-to-face with the girl that stood and lied to me about the price of the ring and I purchased it and I knew then it was a scam.

Both of these people are still out there scamming people .I would love to have the job to catch scammers because truth is truth and cheating is cheating, can I have that job please. I have told neither individual that I know that I've been scammed. I would love to turn them into the police and get them busted.
I feel if you really care about your company and really care about your customers you will help us with those kinds of things
So please tell me how to bust these people. It'll be good for you and it'll be good for me and other customers.

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2:58 pm EDT

Letgo letgo seller just scammed me!

I downloaded and signed up to use the Letgo App on my iPad mini. I had been looking for a used portable A/C on CraigsList and kept missing deals. I decided to give Letgo a try. I ended up finding one (had to chat, no email or phone #) and after asking about the unit, seller told me it was just missing the remote, but ran fine. I told him I was permanently disabled and could not drive and that I would have to have my wife pick it up for exchange of agreed upon $75.00. When my wife got home the Kenmore port. A/C was missing both filters and holders. I can't use this without them. (If I could find them, these parts cost over $100.00) I am assuming he either finds this stuff on the curb, parts out used units and sells filters, remotes, and other, non-obvious, parts and sells them separately. This is my first time using Letgo and probably my last, unless I find resolution. I can find no way of contacting him, except by going to his address and I do not want a physical confrontation! What is my recourse?

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1:00 pm EDT

Letgo a review

Hello, I was selling an iPhone 5 and iPhone 5s to a lady a couple days ago and she never showed up after many times I chatted her on the app to confirm it. After she was a no show, I told her I would have to leave and sell to someone else because of this. She was very rude to me and acted like it was my fault that she did not communicate through and acted like I should've known. She gave me a 1 star review and said I was not polite which I would like removed because I feel I do not deserve this.

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R
10:54 am EDT

Letgo bad customers giving wrong reviews

Hi I have two bad experiences among few others.. this is the bad side of Texas that most people are stupid here.
Case1: a guy. Ought an iPhone I was selling. He put his sim and called and was convinced that it's unlocked and I waited there untill he was fully satisfied. After 3 days he texts me to take it return since his girlfriend's career don't accept outside phones and they need to. It from that carrier only. He accepts that it's not my fault but he wants me to take return? Why would I? He changed his review from 5 stars to 1 star and lied about me..
Case 2: another guy pings me on alll my items low. Selling them so bad. I tried to give him one deal but he didn't maintain the schedule.. then he again offered me on my another item, I told him to reach me only if he is ready to buy. He straight away gave me a bad review and 1 star Liebig about me in it..

I would like LetGo team to please remove these two reviews... it's hurting my account...
My letgo name is: Reliable Dealz

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B
4:12 pm EDT

Letgo harassment

The user Apollyon LLC acted very immature after i denied there offer, told me what to do with my item i was selling saying to just junk it, stalked both sites i posted my car on and made up a lie saying i pulled out a gun and robbed them. I find that very unprofessional and i don't appreciate someone trying to make me look bad because they were unhappy.

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10:07 am EDT

Letgo letgo

Hello Letgo team,
I absolutely admire this app, I have the opportunity to sell gently used articles such as my clothing I don't wear anymore. I treat all my consumers with respect. I had 5 stars because I had a few successful transactions. I do have one request. If it is possible to remove a scammers bad review which dtipped my 5 stars to a 4 star status. I would like to continue using this app with my true status. My account is DianaDiana [protected]@hotmail.com . And the scammers profile of 2 stars is Jackie. Please let me know what happens next. I reallt appreciate if this review can be removed. I can provide you with the full conversation.
Thank you,
Diana

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About Letgo

Screenshot Letgo
Letgo is a popular online marketplace that allows users to buy and sell a wide range of items, including electronics, clothing, furniture, and more. The platform is designed to be user-friendly, with a simple and intuitive interface that makes it easy to browse and search for items.

One of the key features of letgo is its focus on local buying and selling. Users can search for items in their local area, and can also filter results by distance, price, and other criteria. This makes it easy to find items that are located nearby, which can be especially convenient for larger items like furniture or appliances.

Another advantage of letgo is its large and active user base. With millions of users across the United States and around the world, there is always a wide variety of items available for sale on the platform. This means that buyers can find great deals on everything from vintage clothing to high-end electronics, while sellers can reach a large and engaged audience.

In addition to its user-friendly interface and large user base, letgo also offers a number of other features that make it a popular choice for buying and selling online. These include the ability to create detailed listings with photos and descriptions, the option to communicate with buyers and sellers directly through the platform, and the ability to rate and review other users.

Overall, letgo is a powerful and versatile online marketplace that offers a wide range of benefits for both buyers and sellers. Whether you're looking to sell some old items around your house or find great deals on new purchases, letgo is a great place to start.
How to file a complaint about Letgo?

Here is a guide on how to file a complaint against Letgo on ComplaintsBoard.com:

1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or creating a new one if you don’t have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Letgo in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Letgo, including key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents: Attach any additional supporting documents, avoiding sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

This guide is structured to help you effectively file a complaint against Letgo on ComplaintsBoard.com.

Overview of Letgo complaint handling

Letgo reviews first appeared on Complaints Board on Aug 3, 2016. The latest review Tech support & Reviews are a joke! was posted on Mar 24, 2024. The latest complaint olympic style incline weight bench w/ 400-500 lb was resolved on Jan 20, 2018. Letgo has an average consumer rating of 1 stars from 6140 reviews. Letgo has resolved 4 complaints.
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  1. Letgo Contacts

  2. Letgo phone numbers
    +1 (347) 433-8912
    +1 (347) 433-8912
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  3. Letgo emails
  4. Letgo address
    175 Varick Street, New York, New York, 10014, United States
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    Oct 21, 2024
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