Letgo
Reviews and Complaints

Hi I had sold my Motor bike for 200. The guy came and I noticed he blocked me before he got here so I thought it was wierd. He gave me the money and took off real quick. So when I checked it he had gave me fake money. I don't know what to do. He's name is Ronnie Nunez on let go. But I don't know if he had made a fake profile. Please contact me. My email is [protected]@yahoo.com. thanks for your time.

so i bought a phone on may 29th 2017 at 10:30 pm from an account user on let go named chels she said that the phone was in great condition and that it had not been used. turns out we took it to apple the nextt day and it has water damage and wont work. we paid 375 dollars cash for it. she wont respond to me to a talked to her on another persons account inquiring about a dress and she told my friend that she is going out of town adn wont be here but can arrange for her friend to meet and give my friend the dress. i asked her if she had fb and then she blocked me. i have the cops involved but this is ridiculous. she needs to be investigated and removed. DONT BUY FROM CHELS

As seen in the added photos below. Allen and I agreed on a price on a item 3 days ago. I informed him I wasn't able to pay til, 3 days later. He paused but never said no. It's payday I contact him and he upped the price. When I inquired I got attitude. I said we will see what let go has to day about this and then he got volger and cussed at me again see able in pics below.

I want report an Anthony David he contacted me via your website in regards to being interested in the table and chairs he asked for my address and my name to send me a check but then something didn't seem right I want him investigated. This is my first time dealing with your company I wasn't expecting this I don't need any issues apparently he is a fraud and now he has my name and address

Someone trying to sell a publix gift card worth $250 for $125.
We carried on conversation regarding me puchasing it. I requested he meet me at the publix store to verify amount on card and I'd give him the cash at that time. He said he would.
Them he blocked me. I couldn't even review him to warn others. I debated calling the police on him. Fraud

It's been over one week that I reported a seller's erroneous rating of me. I put a rating on her because she decided to increase her price in the middle of of our transaction after I confirmed the lower price. Needless to say the sale didn't take place. I gave her a negative rating, stating the same information that I just explained. Because she didn't like the rating she gave a bogus and erroneous rating of me. I've been waiting for over a week for you to verify the rating and remove the rating.

Letgo needs to have a customer service department or at least a IT chat service so these matters can be taken care in a more expeditious matter. I feel like no one is verifying the rating. The seller needs to be penalized for lying on a rating. Whereas if she does something like this again she won't be allowed to sell on Letgo. She blatantly lied on her rating and LETGO is not doing anything about it.

I have reported a user on the app that needs to be removed immediately. This is not only to protect your app, but also women and children using this app. Very vulgar person, sexual response, ECT.
Also, just a suggestion...make it absolutely necessary to verify with Facebook so you have more of an idea of who your dealing with. Chances are if they don't verify, they don't want to be seen. Please take these extra precautions to protect your users!

So I wanted to buy an s7 and I found a guy with a good deal. His account was SR or S.R and after I bought it he change his account to Sal R. After I bought the s7, I realized that I needed his email to verify to set up the phone. He blocked me so I couldn't talk to him. So I used another email to contact him and I told him what I needed and then right away he blocked me again. So I went to his account to give him a bad review and then it said his account was deleted. All I need is to meet with him again so I can confirm the email security thing on the phone. I hope that you can find his account info or something because right now, I can't use the phone that I just bought. It would be very nice if you can help.

Thanks.
Daniel

I Placed my Samsung S7 edge for sale on 5/22/17 on let go. I received an offer from someone named Sergio Navarro/Fortune E, Adams in Nigeria. We set up arrangements with "Paypal" I shipped the phone and send the tracking # and he would place the payment in my Paypal account. Turns out it was a bogus Paypal site.I shipped the phone he never paid. He sent me an email again under the guise of Paypal requesting I send $149.99 to release the phone from Customs in Nigeria. I never sent the money because I was very suspicious. I was texting and emailing this person back and forth.I contacted the real Paypal and they confirmed it was indeed a scam. So now I Don't have my phone and no money and Paid $70. 00 to ship it. What recourse do I have?

Reviews affecting my rating that are untrue multiple times the same user has rated me was one star because I would not lower my price to what they wanted it to as well as trade them so they gave me a one star review twice because I wouldn't give them what they want so it is very unfair and I believe this year is should be removed from letgo because you should not be able to for blatantly lie in regards to a situation and it be posted to a public forum it's as if the buyer is trying to manipulate you

I was selling a vanity light fixture and a man or woman wanted my number to talk or text. So I gave it to him and he is trying to get people to give their names numbers and address. He is saying he will have his secretary will send a cashiers check or money order plus $50.00 to hold the item for him. I'm sure he is trying to scam people on the site and new young users may think that's how it's supposed to be done. The number he texted me from is [protected]. I don't usually complain but a person like that dicusses me. He trying to take advantage of the new young users or the old users that don't know not to give out that kind of info. That's all I'm done complaining. He's trash and should not be allowed in your site

I was trying to post a rim and tire on let-go but it keeps saying I can't because it's a duplicate. It's not a duplicate but I am selling a different tire on your website so I'm thinking there was some kind of misunderstanding because they are two totally different items. One item is just a tire I posted maybe a couple of months ago but this one is my old Mustang rim and tire that I'm trying to sell so I can see where you would think it's a duplicate but it is not a duplicate. Two totally different items I'm trying to post. Please allow me to post my new item!

Hello I'm with the Sheriif's Office in jefferson County missouri and received this complaint from a concerned citizen.

Hello. I just had a very unusual experience buying an item off letgo.com (similar to craigslist. ) I can't be sure it was a scam but it was very fishy.

It was buying a reciprocating saw. They seller (named Gabe) gave me his number and told me to call him. We agreed to meet at Target in Fenton. When I got there I wait a while and then he calls me and asks me to come to his house which is a mile behind Target (874 Matthews Dr, Fenton, MO 63026). He said he had a trailer on his truck and didnt want to haul it around. I go to the address and there is no one home and no cars around. He calls me back and tells me he had to run to the ER because his wife was sick. He tells me he left the saw right around back in the walk out basement. While I'm looking through the glass door I ask him to describe what's in the basement and he was able to, so I walked in and there was the saw next to the door. He tells me to leave the money in the drawer next to the saw. As I'm doing this, someone walks into the house and comes downstairs. She casually asked me if I am looking for Gabe and I tell her I am on the phone with him right now, She says ok, she then watches me put the money in the drawer. Gabe tells me he has to get off the phone. I ask the lady who she is and she says she is Gabes fiance. I tell her that it is strange because Gabe just told me that he was meeting his wife at the ER. She said she didnt know. So we said goodbye and I left.

Gabe has not responded back to me when I asked him about this inconsistency. I looked at reviews on his letgo.com account and people are complaining that he is not showing up when he says he will meet them.

This is his account. https://us.letgo.com/en/u/teal-gabe_50809be5-19aa-4944-8283-fd289554720b
It's also strange that there are clearly photos of items from several different houses posted to his page in the past week.

This is the phone number he was using - [protected]

I can't figure out how this scam would work but I wanted to inform you in case someone reports their saw missing.

Dear Letgo.com,

Hello my name in Murat and I started buying from Letgo in the United states last year while I was visiting. Now I am living in Turkey and unfortunatly a bike I purchased on let go was stollen. Infant I didn't like the bike once I got it and try to resell it and this is how the true owner came to know of it and reported to the local polis. I have been to the polis station and given my statement. The polis station asked for the conversation I had on letgo with the person selling the bike, but I had deleted this conversation.

What I need from you is my conversation under my login as soon as possible as I will go to court this week and they have asked I provide a copy of this conversation. They want to know who this person is and what I had mentioned in this conversation. Like I mentioned above I had deleted this conversation.

Can you urgently advise if you can provide this information for me?

Thank you

Murat Koseoglu
Sapanca, Sakarya 54600 Turkey
+[protected]

The site sucks. First of all I requested I do not want any bogus fake notifications saying someone "favored" my item. They clicked on! That's. It!
You lie when you send out notifications saying someone favored your site.
Who the # cares if they click on and look at an item. That does not mean they favorite it!
I have said before I only want people that are interested in purchasing my item I don't give a crap about anybody that looked at it.
Your updated site is horrible it keeps cutting you off before you finish with your ad. Then you have to go back and go to the picture and edit again and again and again... You people are amateurs and have no idea how to run a site. Take a lesson from 5 miles they got it right

Trying out you app yesterday and someone came on asking nasty questions so my daughter responded your weird and blocked the person name Jacob Fitanni and now that person put a bad review on my and we reported it we are not able to remove it and none of my Facebook friends can go on my account for let go and review me to let people know this was a hacker. And it's been 15 hours ago this happen and all it says it's going to be reviewed. Please remove I was planning to use the site this weekend and this person ruined it. I tried removing the app and re-adding it but that did nothing? Help please!

Im writing as a complaint against a seller who sells cars here on letgo. Hes a rip off. He works for a place under the name kins auto glass and hes located out of the town chicopee mass. I paid for my car 2000 and while driving my car back to connecticut the check engine light came on. When i registered the car i brought it to autozone to check on why it came on. I found out that the battery had low power voltage which the guy had to of cleared the check engine light just so he could sell the car. On top of all that there was two other codes that came up with the transmission. I brought the car to a transmission place and found out that the car needs another tranmission that is going to cost me the price that i paid for the car. The guy is a rip off out to get money and selling cars with problems. So anyone on letgo that wants to get cars from this guy needs to know about him. I couldnt report him to the better of business bueru because hes not listed as a actual business. THe place is called kins auto glass. He doesnt have a business number he has a cell phone numer so if someone trys to goggle the address it wont come up. I tried to see if he would pay half of the money back to help with the cost towards the transmission and no response

Today I got a message from someone who is supposed to be a "12 year old boy" saying he wants my item and I ask him where is he located and he said "in your mom". He then gives me a 1 star review for not giving him the item for free and the proceeds to lie on my review and said that I want to try to rape him and his mom with a donkey. I need someone to contact me because this is very serious accusation I am not taking this very lightly I need to be contacted immediately. Let go needs to find a way to ban these kinds of peopole

Some guy name nick white on letgo wanted to buy my yeezys for $400. The guy seemed nice but when I met with him he said "I want to authenticate the shoes first before I give you the money" then he rolled his windows up and drove off. I am very disappointed that letgo does not give out some of the buyers information when doing a purchase. Please help me get my shoes or the money back thank you

My name is Ashley Reeser my sister and I have not spoken for a few months due to some issues we have had. She has blocked me on facebook so i do not know if she is selling these items on there as well. I was looking on letgo and another site called offer up. She is trying to sell as many things as she can because she needs money for drugs, alcohol and such things. Among these items are items she stole from me, my mother, and a good chunk of her daughters clothes that my mother and I purchased. Please any help with this situation would be greatly appreciated! I have already filed a case against her with our law enforcement in our town. All they say is we need to take it to small claims because my sister told them that these items were given to her and now it is a he said she said situation! Her name is Brandi Sue Reeser but she is under a fake name on letgo it is Sarah in yellow and has no picture. Also in the pictures I have added. Thank you!