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I ordered the Lifecell skin care product on a 30 day guarantee or no charge to a credit card, which you had to provide to order. I contacted the company 15 days after recieving and emailed and called stating i was cancelling my trial and did not want any charges to my card. I even asked them what I needed to do if i needed to return the product . I recieved a confirmation of my email that there would be no further shipments. There was no instructions on whether to send it back, just that they had received my cancellation and would care for.
I see on my credit card statement they billed me anyway for $189.00...15 days after I received my confirmation email. So I tried to call, and you cannot talk to anyone, you always get a recording advising you to email, So I did and after an email war they say now I have to return the product, two months later or they will not refund. Why would they bill me 2 weeks after I cancelled, Now they are coming up with an email they said they sent AFTER my confirmations saying where to mail the product back for a refund. After a morning long discussion hours later now there is an email that they didnt mention all morning. I have the product to send back, but beware of doing business here...now I have to wait for processing...I've paid interst on my credit card...its awful...then the office manager basically yelled at me and said they did nothing wrong... They take your money easily but know nothing about customer service and why would you do business with a company who has integrity as that? I followed in good faith what I was requested to do and they still billed me, trying to get it cared for has been a nerve racking and time consuming ordeal, and their supposed to be in the customer sercicxe business? It's notg worth it.
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Several weeks or monthes ago I was looking for a moisturizer online. I saw the Life Cell Skin Care offer for a free sample. All I had to do was to pay shipping costs which were debited from my bank acct and a tube of the Life Cell product came in the mail. This free sample was my only request. I entered into no agreement for anything else from the company.
I received a shipping notification from the company March 2016, which appeared on my cell phone on a drop down board, that said this shipment which I had not authorized would be billed to my name. I was shocked as I had not placed an order, nor had further contact with this company since the initial free trial offer was mailed.
The next notice concerning Life Cell company came via my bank statement that this was not the first shipment I was charged for. But I had not received anything from them other than the free 30 day sample. It appears that I was charged $189 for the so called free sample that I also paid shipping on.
The South Beach Skincare rep Shana Stoute states in reply to my email that I had not placed an order and did not want to be billed by them, that their ad includes info that they will be shipping additional packages periodically. I read the free sample ad and this was definately not implied on the free sample ad.
I would never have agreed to future automatic purchases of a product I had never used as of yet, being debited from my bank acct. How would I know if it was appropriate for my skin type or something that I even wanted to order?
I notice that there are over 50 complaints similar to mine. How many women lodging their complaint can vouch for the fact that the free offer ad did not purport to financially obligate those receiving the free trial offer to any additional purchases? The business dealings of this company should be thoroughly investigated.
Not a happy customer taking $562.48 from my credit card for Items only costing $37.78...please transfer money back.
I've been charged $273.05 x 2 and $8.19 x 2 total cost $562.48 for purchased costing only $37.78 US dollars on 25/6/2019.
Please transfer my money back into my credit card account Peter Rozario card number
[protected] expires 04/21 ASAP thanks.
This company lies about the free trail. The bait you into this product by posting only $4.25 purchase. The blurred fine print is $189.00 charge if you don't cancel. This company is a SCAM.
long time use rapafloo from CVS #2441.In 21,22 and to day in 23y pharmacist selling me rapafloo capsule 0.8 mg with same date of expiration,02/24! Is it possible? I fill a decrease effect of the pills. I'm fill no good! Could you explain please you trade policy which is not good for the consumer,Please. Best. vladimir moiseyev p347 589 4267.