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1.3 61 Complaints
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Lipton Tea Complaints 61

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S
1:11 pm EST

Lipton Tea Lipton

I thoroughly enjoy Lipton tea, but in today's bottle noticed that the label is on the wrong side. There are two vivid indentions on each of the SIDES and the label faces the SIDE, not on the clearly marked out front of the bottle. I demand that this problem be fixed pronto so I can enjoy my tea instead of doing YOUR job and fixing the label's location myself. I suggest you have all of your underpaid employees attend a meeting on proper label-bottle placement.

Your Very Irritated Customer, Susan

Desired outcome: I don't desire an apology and I have met with my pastor to properly forgive you for wronging me, and he also convinced me not to sue, but I would like this problem to be resolved ASAP.

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6:51 am EDT
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Lipton Tea Lipton diet green tea

Love your product. However I had to throw 2 bottles away out of a twelve pack. I could not get the caps off. My big strapping son-,in-law could not budge it. We tried can openers and rubber twisters to no avail.

I am now afraid to buy your product as much as I love it.

Rosemary Sinopoli

44D Highview Drive

Pittsfield, MA 01201

[protected]@aol.com

Desired outcome: Please look into this problem. I am sure it is prevalent.

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10:53 pm EDT
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Lipton Tea Lipton Southern sweet tea

Why has this been pulled off the market? The stores could never keep this in stock. Always waiting for the next shipment.

The few cans that are left of the mix start at $22 per can and $9- $12 delivery each can. The stores that are profit grabbing are asking as high as $72.00 per can.

Please do not pull this product, it is a wanted drink item many people love.

Nanette Peterson

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Is Lipton Tea Legit?

Lipton Tea earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Lipton Tea to be a trustworthy company. Although there's a 8% resolution rate for customer complaints, which deserves attention, Lipton Tea is known for their high standards and safety. If you're thinking about dealing with Lipton Tea, it's wise to check how they handle complaints.

We found clear and detailed contact information for Lipton Tea. The company provides a physical address, 23 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Lipton.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Lipton.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Lipton Tea and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Lipton Tea has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 8% of 61 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Lipton Tea. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
D
4:06 pm EST

Lipton Tea Lipton brisk tea with lemon, 2litre bottle (x2)

my wife bought 2 two liter bottles of brisk tea with lemon in preparation for my arrival in California for a 4 day visit while she does training here in Oxnard. Last night, before bed, I poured myself a glass to take with my meds. I noticed immediately that the tea did not actually taste like tea. it tasted like cucumber water with a hint of tea, plus sweetener and lemon flavor. (I'd like to know what 'natural' flavors you use, when the package also says 0% juice.. seems like a bit of false advertising to me..and why are you using HFCS when everyone knows it causes cancer and health issues?) I asked the wife to try it without warning her that it is clearly not the right product in the bottle... and she too agreed it does not taste like Lipton Brisk iced tea with Lemon. It smells of cucumbers, has a cucumber aftertaste, and is not the flavor I have become accustomed to all these years. I called and reported this to Pepsi/Lipton, and they apologized and insulted me by saying they're going to send me coupons for two MORE bottles of this disgusting flavor. Maybe if I can use those coupons to buy Coke products I'd be happy, but at this point, with all the changes to drink formulas resulting in un-drinkable concoctions, I have completely sworn off ALL Pepsi/Lipton products, ESPECIALLY because you use cloned HUMAN TISSUE in your research. This tea is disgusting and if I get sick from having drank a litre of it, you're going to get massively sued. I'm also going to go on a public quest to expose Lipton/Pepsi for the unethical testing you're doing, and the poisonous chemicals you now use for 'ingredients' Shame on you. Clearly, Pepsi does not care about these complaints as the form so far gives me no place to put a contact number, address or other means of reaching out to me to attempt to resolve this serious matter.. so I can only assume that Lipton/Pepsi would rather pay lawsuits than fix their problems. source: https://familycouncil.org/?p=4666

Desired outcome: Favorable outcome of class-action lawsuit, compensating everyone who drank something expecting one flavor and getting something completely different. Investigation into the practices of the entire organization.

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2:07 am EST

Lipton Tea Lipton earl grey 100's

Good day, I purchased a box of lipton earl grey tea(production date: 06/2022, 22168, 01:03, best before: 05/2024) on 31/01/2023 at my local grocery shop situated in Potchefstroom, North West, South Africa. When I opened the box, there seem to be normal lipton tea with the plain yellow label inside. As I was disappointed that it wasn't the lipton earl Grey tea I always buy, I took it back and baught another box of lipton earl grey tea, which had the same problem. I then went to another grocery store close by, and they seemed to have the same problem, the so claimed lipton earl grey tea inside the box was not lipton earl grey but rather normal lipton tea, it occured to me that there must be a packaging problem from the factory and that probably all the lipton earl grey from that Bach would be normal lipton tea.

Desired outcome: Please follow up on the problem, and respond, as I just want to drink my favorite drink again (lipton earl grey tea). Kind regards

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1:47 am EST

Lipton Tea Lipton Sweet Ice Tea

Why did you guys change the formula? Taking out the high fructose syrup made it less sweet and feels like I'm just drinking tea flavored water. I stress mainly water with a hint of tea flavor. It's awful. Bring back the original formula. I used to not drink this tea because it wasn't sweet enough. Then you all changed it and it became just right. I loved it, now I'm right back to where it used to be. Smh

Desired outcome: Put the high fructose syrup back.

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8:37 am EST
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Lipton Tea Lipton decaffeinated black tea / 72 count / production run sq5 0634

We had purchased and proceeded to open your carton of tea bags and found loose tea in the package. Then when we started opening each tea bag package it appears that the bags were never sealed, thus when brewing all the tea leaves fell to the bottom of the cup. We had to discard the entire package.

My name is:
David Milanowycz
14 Jacob Drive
Howell, NJ 07731
732.664.0259
[protected]@aol.com

Desired outcome: Replacement of tea bag carton. The local food store would not take it back since I did not have a receipt for it.

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R
2:17 am EDT

Lipton Tea Lipton Green lable tea

October 22 2022

Lipton Green Label tea brand trusted to deliver high quality Darjeeling tea has disappointed me with the recent pack and here's the reason why.

It is difficult to find the flavour of Darjeeling tea, in spite of very careful brewing, and there is a very low aroma.

I examined the ingredients to find that the company has added stalks with the broken leaves and this, as we all know, increases the weight without imparting the flavour.

Thumbs down to Lipton and their Green Label tea with just a three star rating. I will search for the flavour and aroma of the hills from some other brand.

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10:01 pm EDT

Lipton Tea Lipton black tea 48 family size bags

Hi, I have been buying and drinking Lipton black tea for years and for about a week with a new box, it taste weird. It’s like a sour taste or a soap taste or something. I can’t figure out what it taste like but it’s bad. I can’t stand it. I’ve tried different things but nothing is changing the taste for the better. Is there a recall or have there been other complaints. Something is wrong with it. Thank you

Desired outcome: I would like the taste to be better. Taste the way it did before.

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8:42 pm EDT
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Lipton Tea Lipton Southern Sweet Tea Bags

Hello, I recently purchased 3 boxes of Lipton Southern Sweet Tea Bags from Fry's Food. I started brewing them and couldn't figure out why there was no sweetness in them. I had used them before and they were fine, I was so glad to have found the sweet tea bags. After using 2 boxes, I realized the boxes had the wrong tea bags in them, instead of the Southern Sweet Tea Bags, there were Regular Tea Bags in them. Is there anyway I can get 3 replacement boxes? Hoping in the future this doesn't happen. There had to be more boxes than just the ones I purchased. Thank you for your time.

Carol Cihldress

Desired outcome: 3 boxes to replace mislabeled tea bags

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11:45 am EDT
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Lipton Tea 1.05 qt Lipton Brisk sweet tea

i stopped on the interstate and purchased (2) 1.05 QT bottles of Lipton Brisk sweet tea. went to open after being on the interstate for 5 minutes and noticed that both of the bottles has large flakes of something in the bottom. thinking it might be sedement from the tea i shook it but they would not dissolve. so both remain unopened. i would not turn around and backtrack 5+ miles to return.the expiration date on both is Aug.08.22.

Frank Johnson

105 lance drive

macon, ga 31216

[protected]@lhthomson.com

Desired outcome: at the least i would like my money back

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10:56 am EDT
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Lipton Tea Lipton green tea lemon zest

I purchased Lipton green tea lemon zest it is a 25 sachet box and it sealed pack aswel but I received just 20 sachet ,1 sachet was opened,2 sachet were different.This is not done i purchased it in the brand name Lipton and this company is fooling us

Next time we won't buy Lipton tea and surely will put the review on social media aswell

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12:38 am EDT

Lipton Tea Peach ice tea

I was opening a bottle of peach tea and it sliced my finger open. It was deep enough to make me bleed

Desired outcome: Something would be great

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2:32 pm EDT

Lipton Tea Lipton Ice Tea

Purchased a new box of tea bags. Our family has always used Lipton. This box of Tea bags taste moldy. We tested several tea bags to be sure. It was in fact the box of bags. Every bag made tasted the same

May 6, 2022

Desired outcome: Replacement of product

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4:26 am EDT

Lipton Tea Scam

I have received envelop containing some kind of certificate claiming that i have won suzuki swift ...is it real?

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5:10 pm EDT
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Lipton Tea Lipton tea bags

I purchased a 3 pack of tea bags at a Sams club. It seemed like every 4th or 5th bag was defective. Leaked loose tea in the cup. I’ve been a faithful customer for more than 50 years. I’ve never complained about any product I’ve purchased before. Just would like some kind of compensation since I’m a senior living on a fixed income. Thank you for your attention in this matter.

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3:58 am EDT

Lipton Tea Customer service

I won a car in lucky Draw but no one is picking my phone call I called on various numbers provided on websites and letter sent to me but no one is picking up the call or responding me... I received this letter on Tuesday 5 April 2022... And it is valid for 3 days

Desired outcome: Pic up my phone call

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9:03 am EDT

Lipton Tea Lipton Southern Sweet Tea Poda

I have never had a problem with Lipton products. But I purchased a box of tea pods last week. And it tastes off and smells off. I can’t place the smell but it’s not what I’m used to and have been my whole entire life. And now I’m a little apprehensive if it’s going to happen again.

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11:33 pm EST

Lipton Tea Lipton Green Tea

I had purchased a green tea bag pack whose MFD date was 09/11/20. As per the pack "Best Before" was 15 months post MFD date. I open this in February 2022, there were worms in it

Desired outcome: Partial Refund

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2:04 pm EST

Lipton Tea Lipton diet raspberry tea in bottles.

I used to drink this all the time, it was my favorite tea. Then I couldn’t find it on the store shelves anymore, however I did see Lipton raspberry tea in bottles. I did call someone at Lipton tea and they told me this product was discontinued. That is very sad. My belief was this was a good product. You should reconsider and try placing this on the shelves for a while, to see if it sells. I mean they brought Pepsi clear back so I’m sure this could make a come back tok. Thank you

Desired outcome: Diet raspberry tea in bottles back on the store shelves again.

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Overview of Lipton Tea complaint handling

Lipton Tea reviews first appeared on Complaints Board on Jul 9, 2007. The latest review Lipton was posted on Nov 10, 2023. The latest complaint mold! was resolved on Apr 16, 2014. Lipton Tea has an average consumer rating of 1 stars from 61 reviews. Lipton Tea has resolved 5 complaints.
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  1. Lipton Tea Contacts

  2. Lipton Tea phone numbers
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    Unilever House, 100 Victoria Embankment, London, EC4Y0DY, United Kingdom
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  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Lipton Tea Category
Lipton Tea is ranked 19 among 136 companies in the Food and Beverages category

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