Lipton Tea’s earns a 1.3-star rating from 61 reviews, showing that the majority of tea drinkers are dissatisfied with their brews.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Lipton
I thoroughly enjoy Lipton tea, but in today's bottle noticed that the label is on the wrong side. There are two vivid indentions on each of the SIDES and the label faces the SIDE, not on the clearly marked out front of the bottle. I demand that this problem be fixed pronto so I can enjoy my tea instead of doing YOUR job and fixing the label's location myself. I suggest you have all of your underpaid employees attend a meeting on proper label-bottle placement.
Your Very Irritated Customer, Susan
Desired outcome: I don't desire an apology and I have met with my pastor to properly forgive you for wronging me, and he also convinced me not to sue, but I would like this problem to be resolved ASAP.
Lipton diet green tea
Love your product. However I had to throw 2 bottles away out of a twelve pack. I could not get the caps off. My big strapping son-,in-law could not budge it. We tried can openers and rubber twisters to no avail.
I am now afraid to buy your product as much as I love it.
Rosemary Sinopoli
44D Highview Drive
Pittsfield, MA 01201
[protected]@aol.com
Desired outcome: Please look into this problem. I am sure it is prevalent.
Lipton Southern sweet tea
Why has this been pulled off the market? The stores could never keep this in stock. Always waiting for the next shipment.
The few cans that are left of the mix start at $22 per can and $9- $12 delivery each can. The stores that are profit grabbing are asking as high as $72.00 per can.
Please do not pull this product, it is a wanted drink item many people love.
Nanette Peterson
Is Lipton Tea Legit?
Lipton Tea earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Lipton Tea. The company provides a physical address, 23 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Lipton.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Lipton.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Lipton Tea and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Lipton Tea has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 8% of 61 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Lipton Tea. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Lipton brisk tea with lemon, 2litre bottle (x2)
my wife bought 2 two liter bottles of brisk tea with lemon in preparation for my arrival in California for a 4 day visit while she does training here in Oxnard. Last night, before bed, I poured myself a glass to take with my meds. I noticed immediately that the tea did not actually taste like tea. it tasted like cucumber water with a hint of tea, plus sweetener and lemon flavor. (I'd like to know what 'natural' flavors you use, when the package also says 0% juice.. seems like a bit of false advertising to me..and why are you using HFCS when everyone knows it causes cancer and health issues?) I asked the wife to try it without warning her that it is clearly not the right product in the bottle... and she too agreed it does not taste like Lipton Brisk iced tea with Lemon. It smells of cucumbers, has a cucumber aftertaste, and is not the flavor I have become accustomed to all these years. I called and reported this to Pepsi/Lipton, and they apologized and insulted me by saying they're going to send me coupons for two MORE bottles of this disgusting flavor. Maybe if I can use those coupons to buy Coke products I'd be happy, but at this point, with all the changes to drink formulas resulting in un-drinkable concoctions, I have completely sworn off ALL Pepsi/Lipton products, ESPECIALLY because you use cloned HUMAN TISSUE in your research. This tea is disgusting and if I get sick from having drank a litre of it, you're going to get massively sued. I'm also going to go on a public quest to expose Lipton/Pepsi for the unethical testing you're doing, and the poisonous chemicals you now use for 'ingredients' Shame on you. Clearly, Pepsi does not care about these complaints as the form so far gives me no place to put a contact number, address or other means of reaching out to me to attempt to resolve this serious matter.. so I can only assume that Lipton/Pepsi would rather pay lawsuits than fix their problems. source: https://familycouncil.org/?p=4666
Desired outcome: Favorable outcome of class-action lawsuit, compensating everyone who drank something expecting one flavor and getting something completely different. Investigation into the practices of the entire organization.
Lipton earl grey 100's
Good day, I purchased a box of lipton earl grey tea(production date: 06/2022, 22168, 01:03, best before: 05/2024) on 31/01/2023 at my local grocery shop situated in Potchefstroom, North West, South Africa. When I opened the box, there seem to be normal lipton tea with the plain yellow label inside. As I was disappointed that it wasn't the lipton earl Grey tea I always buy, I took it back and baught another box of lipton earl grey tea, which had the same problem. I then went to another grocery store close by, and they seemed to have the same problem, the so claimed lipton earl grey tea inside the box was not lipton earl grey but rather normal lipton tea, it occured to me that there must be a packaging problem from the factory and that probably all the lipton earl grey from that Bach would be normal lipton tea.
Desired outcome: Please follow up on the problem, and respond, as I just want to drink my favorite drink again (lipton earl grey tea). Kind regards
Lipton Sweet Ice Tea
Why did you guys change the formula? Taking out the high fructose syrup made it less sweet and feels like I'm just drinking tea flavored water. I stress mainly water with a hint of tea flavor. It's awful. Bring back the original formula. I used to not drink this tea because it wasn't sweet enough. Then you all changed it and it became just right. I loved it, now I'm right back to where it used to be. Smh
Desired outcome: Put the high fructose syrup back.
Lipton decaffeinated black tea / 72 count / production run sq5 0634
We had purchased and proceeded to open your carton of tea bags and found loose tea in the package. Then when we started opening each tea bag package it appears that the bags were never sealed, thus when brewing all the tea leaves fell to the bottom of the cup. We had to discard the entire package.
My name is:
David Milanowycz
14 Jacob Drive
Howell, NJ 07731
732.664.0259
[protected]@aol.com
Desired outcome: Replacement of tea bag carton. The local food store would not take it back since I did not have a receipt for it.
Lipton Green lable tea
October 22 2022
Lipton Green Label tea brand trusted to deliver high quality Darjeeling tea has disappointed me with the recent pack and here's the reason why.
It is difficult to find the flavour of Darjeeling tea, in spite of very careful brewing, and there is a very low aroma.
I examined the ingredients to find that the company has added stalks with the broken leaves and this, as we all know, increases the weight without imparting the flavour.
Thumbs down to Lipton and their Green Label tea with just a three star rating. I will search for the flavour and aroma of the hills from some other brand.
Lipton black tea 48 family size bags
Hi, I have been buying and drinking Lipton black tea for years and for about a week with a new box, it taste weird. It’s like a sour taste or a soap taste or something. I can’t figure out what it taste like but it’s bad. I can’t stand it. I’ve tried different things but nothing is changing the taste for the better. Is there a recall or have there been other complaints. Something is wrong with it. Thank you
Desired outcome: I would like the taste to be better. Taste the way it did before.
Lipton Southern Sweet Tea Bags
Hello, I recently purchased 3 boxes of Lipton Southern Sweet Tea Bags from Fry's Food. I started brewing them and couldn't figure out why there was no sweetness in them. I had used them before and they were fine, I was so glad to have found the sweet tea bags. After using 2 boxes, I realized the boxes had the wrong tea bags in them, instead of the Southern Sweet Tea Bags, there were Regular Tea Bags in them. Is there anyway I can get 3 replacement boxes? Hoping in the future this doesn't happen. There had to be more boxes than just the ones I purchased. Thank you for your time.
Carol Cihldress
Desired outcome: 3 boxes to replace mislabeled tea bags
1.05 qt Lipton Brisk sweet tea
i stopped on the interstate and purchased (2) 1.05 QT bottles of Lipton Brisk sweet tea. went to open after being on the interstate for 5 minutes and noticed that both of the bottles has large flakes of something in the bottom. thinking it might be sedement from the tea i shook it but they would not dissolve. so both remain unopened. i would not turn around and backtrack 5+ miles to return.the expiration date on both is Aug.08.22.
Frank Johnson
105 lance drive
macon, ga 31216
[protected]@lhthomson.com
Desired outcome: at the least i would like my money back
Lipton green tea lemon zest
I purchased Lipton green tea lemon zest it is a 25 sachet box and it sealed pack aswel but I received just 20 sachet ,1 sachet was opened,2 sachet were different.This is not done i purchased it in the brand name Lipton and this company is fooling us
Next time we won't buy Lipton tea and surely will put the review on social media aswell
Peach ice tea
I was opening a bottle of peach tea and it sliced my finger open. It was deep enough to make me bleed
Desired outcome: Something would be great
Lipton Ice Tea
Purchased a new box of tea bags. Our family has always used Lipton. This box of Tea bags taste moldy. We tested several tea bags to be sure. It was in fact the box of bags. Every bag made tasted the same
May 6, 2022
Desired outcome: Replacement of product
Scam
I have received envelop containing some kind of certificate claiming that i have won suzuki swift ...is it real?
Lipton tea bags
I purchased a 3 pack of tea bags at a Sams club. It seemed like every 4th or 5th bag was defective. Leaked loose tea in the cup. I’ve been a faithful customer for more than 50 years. I’ve never complained about any product I’ve purchased before. Just would like some kind of compensation since I’m a senior living on a fixed income. Thank you for your attention in this matter.
Customer service
I won a car in lucky Draw but no one is picking my phone call I called on various numbers provided on websites and letter sent to me but no one is picking up the call or responding me... I received this letter on Tuesday 5 April 2022... And it is valid for 3 days
Desired outcome: Pic up my phone call
Lipton Southern Sweet Tea Poda
I have never had a problem with Lipton products. But I purchased a box of tea pods last week. And it tastes off and smells off. I can’t place the smell but it’s not what I’m used to and have been my whole entire life. And now I’m a little apprehensive if it’s going to happen again.
Lipton Green Tea
I had purchased a green tea bag pack whose MFD date was 09/11/20. As per the pack "Best Before" was 15 months post MFD date. I open this in February 2022, there were worms in it
Desired outcome: Partial Refund
Lipton diet raspberry tea in bottles.
I used to drink this all the time, it was my favorite tea. Then I couldn’t find it on the store shelves anymore, however I did see Lipton raspberry tea in bottles. I did call someone at Lipton tea and they told me this product was discontinued. That is very sad. My belief was this was a good product. You should reconsider and try placing this on the shelves for a while, to see if it sells. I mean they brought Pepsi clear back so I’m sure this could make a come back tok. Thank you
Desired outcome: Diet raspberry tea in bottles back on the store shelves again.
Lipton Tea Reviews 0
If you represent Lipton Tea, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Lipton Tea complaint handling
-
Lipton Tea Contacts
-
Lipton Tea phone numbers8800 200 12008800 200 1200Click up if you have successfully reached Lipton Tea by calling 8800 200 1200 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling 8800 200 1200 phone number Click down if you have unsuccessfully reached Lipton Tea by calling 8800 200 1200 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling 8800 200 1200 phone number100%Confidence scoreRussia1800 881 3151800 881 315Click up if you have successfully reached Lipton Tea by calling 1800 881 315 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling 1800 881 315 phone number Click down if you have unsuccessfully reached Lipton Tea by calling 1800 881 315 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling 1800 881 315 phone number100%Confidence scoreMalaysia+1 (800) 657-3001+1 (800) 657-3001Click up if you have successfully reached Lipton Tea by calling +1 (800) 657-3001 phone number 0 0 users reported that they have successfully reached Lipton Tea by calling +1 (800) 657-3001 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +1 (800) 657-3001 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +1 (800) 657-3001 phone numberUnited States+1 (800) 457-7095+1 (800) 457-7095Click up if you have successfully reached Lipton Tea by calling +1 (800) 457-7095 phone number 0 0 users reported that they have successfully reached Lipton Tea by calling +1 (800) 457-7095 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +1 (800) 457-7095 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +1 (800) 457-7095 phone numberCanada+32 23 336 666+32 23 336 666Click up if you have successfully reached Lipton Tea by calling +32 23 336 666 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +32 23 336 666 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +32 23 336 666 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +32 23 336 666 phone number100%Confidence scoreBelgium+420 844 222 844+420 844 222 844Click up if you have successfully reached Lipton Tea by calling +420 844 222 844 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +420 844 222 844 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +420 844 222 844 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +420 844 222 844 phone number100%Confidence scoreCzech Republic+45 70 277 785+45 70 277 785Click up if you have successfully reached Lipton Tea by calling +45 70 277 785 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +45 70 277 785 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +45 70 277 785 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +45 70 277 785 phone number100%Confidence scoreDenmark+358 800 130 030+358 800 130 030Click up if you have successfully reached Lipton Tea by calling +358 800 130 030 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +358 800 130 030 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +358 800 130 030 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +358 800 130 030 phone number100%Confidence scoreFinland & Norway+49 403 4930+49 403 4930Click up if you have successfully reached Lipton Tea by calling +49 403 4930 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +49 403 4930 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +49 403 4930 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +49 403 4930 phone number100%Confidence scoreGermany+36 640 400 400+36 640 400 400Click up if you have successfully reached Lipton Tea by calling +36 640 400 400 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +36 640 400 400 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +36 640 400 400 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +36 640 400 400 phone number100%Confidence scoreHungary+39 800 800 121+39 800 800 121Click up if you have successfully reached Lipton Tea by calling +39 800 800 121 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +39 800 800 121 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +39 800 800 121 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +39 800 800 121 phone number100%Confidence scoreItaly+48 801 313 115+48 801 313 115Click up if you have successfully reached Lipton Tea by calling +48 801 313 115 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +48 801 313 115 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +48 801 313 115 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +48 801 313 115 phone number100%Confidence scorePoland+40 800 150 150+40 800 150 150Click up if you have successfully reached Lipton Tea by calling +40 800 150 150 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +40 800 150 150 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +40 800 150 150 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +40 800 150 150 phone number100%Confidence scoreRomania+421 850 123 850+421 850 123 850Click up if you have successfully reached Lipton Tea by calling +421 850 123 850 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +421 850 123 850 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +421 850 123 850 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +421 850 123 850 phone number100%Confidence scoreSlovakia+34 900 812 511+34 900 812 511Click up if you have successfully reached Lipton Tea by calling +34 900 812 511 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +34 900 812 511 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +34 900 812 511 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +34 900 812 511 phone number100%Confidence scoreSpain+46 20 780 044+46 20 780 044Click up if you have successfully reached Lipton Tea by calling +46 20 780 044 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +46 20 780 044 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +46 20 780 044 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +46 20 780 044 phone number100%Confidence scoreSweden+41 526 456 666+41 526 456 666Click up if you have successfully reached Lipton Tea by calling +41 526 456 666 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +41 526 456 666 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +41 526 456 666 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +41 526 456 666 phone number100%Confidence scoreSwitzerland+90 212 444 2519+90 212 444 2519Click up if you have successfully reached Lipton Tea by calling +90 212 444 2519 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +90 212 444 2519 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +90 212 444 2519 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +90 212 444 2519 phone number100%Confidence scoreTurkey+86 800 820 3158+86 800 820 3158Click up if you have successfully reached Lipton Tea by calling +86 800 820 3158 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +86 800 820 3158 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +86 800 820 3158 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +86 800 820 3158 phone number100%Confidence scoreChina+852 28 923 267+852 28 923 267Click up if you have successfully reached Lipton Tea by calling +852 28 923 267 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +852 28 923 267 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +852 28 923 267 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +852 28 923 267 phone number100%Confidence scoreHong Kong+92 80 013 000+92 80 013 000Click up if you have successfully reached Lipton Tea by calling +92 80 013 000 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +92 80 013 000 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +92 80 013 000 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +92 80 013 000 phone number100%Confidence scorePakistan+27 315 719 600+27 315 719 600Click up if you have successfully reached Lipton Tea by calling +27 315 719 600 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +27 315 719 600 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +27 315 719 600 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +27 315 719 600 phone number100%Confidence scoreSouth Africa+971 48 058 999+971 48 058 999Click up if you have successfully reached Lipton Tea by calling +971 48 058 999 phone number 1 1 users reported that they have successfully reached Lipton Tea by calling +971 48 058 999 phone number Click down if you have unsuccessfully reached Lipton Tea by calling +971 48 058 999 phone number 0 0 users reported that they have UNsuccessfully reached Lipton Tea by calling +971 48 058 999 phone number100%Confidence scoreUAE, Egypt & Saudi Arabia
-
Lipton Tea emailscare@unilever.com100%Confidence score: 100%Support
-
Lipton Tea addressUnilever House, 100 Victoria Embankment, London, EC4Y0DY, United Kingdom
-
Lipton Tea social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about Lipton Tea company
Lipton family size tea bags
Freshly
20 reviews
Prose Northbend
1 review
Cold Stone Creamery
41 reviews
HelloFresh
181 reviews
Blue Apron
18 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!