Liv Luv Shop
Reviews and Complaints

Ordered my Sweatshirt on Oct.21 and on Oct. 23, I received an email my order was on the way. Nothing since. I have emailed, emailed and emailed. I am so disappointed that one I didn't get my item and I didn't read the reviews. I want my money back! Beware of this seller! Disappointed that I read all these complaints and this site has not been shut down. It makes me sad that you read their story and you want to help a fellow Mom out only to not receive the merchandise.

I ordered a whisper WTF tshirt and also subscribed for the monthly LivLuvShop box 2 months ago and finally received the monthly box but the tshirt was missing and the invoice said it was in the same package, however it wasn't there...I have emailed multiple times and called many times but I have received no response to my email and their customer service phone number mail box is full! Not that this is at all shocking as it seems this is a re-occuring trend with this company...Someone tell me how this internet company is still in business if they are not fixing their errors and not sending items but claiming they are and screwing customers left and right by what I have seem on the many complaint logs...unfortunately I never thought to check them out on the better business bureau before placing an order because not that I have checked they are rated F!
I just want my tshirt that I ordered and to cancel my monthly membership
Someone PLEASE help me resolve this !

I ordered the "Always Late" sweatshirt back on October 16th and got a confirmation number, tracking number, and the money was taken out of my account and I have yet to receive it. I have emailed them four times and called their business line without reaching anyone or receiving a reply. I would very much like a refund or my order - this is very disappointing.
My order number is #272671.

I ordered this shirt, PayPal took money out immediately, even got an email comfirmation but never any shipping information. The website has no customer service or phone number to call, this company is a scam! I was really excited to get this shirt and am now really bummed not only that I won't be getting the shirt but because the website has a lot of other cute shirts too but I know now that they won't be shipped.

I ordered the Always Late sweatshirt on October 19 and the $25.00 was taken out of my PayPal account (which comes directly out of my checking account) instantly. I have yet to receive anything. I was given an order confirmation email and an order # and a USPS tracking number. When I input the tracking number on USPS.com it just comes up empty. Correspondence emails regarding the order confirmation simply state "could not be delivered". I have submitted three emails and tried calling once. Big surprise, they're voice mailbox is full. I went to the post office with my tracking number and they told me they never received it. I am very unhappy and I want my money back!

10/6/17 I ordered a shirt and recieved a confirmation email same day. 10/9/17 I recieved an email saying my item was shipped, including a tracking number. I tracked the package a couple weeks later because i had not recieved it and it said "undeliverable." I called USPS and after an hour on hold, was finally told that they never recieved the item and i would have to call the seller. The only contact the Livluvshop website offers is an email, which i have left 4 or 5 messages and they do not respond. I found a phone number online, which, of course, the call went straight to a voicemail stating that the inbox was full so a message could not be left.

this company is a fraud.

To Whom It May Concern,

I ordered a Ford Tee and Always late seat shirt back in October. I only received half of my order, the FORD TEE on October 30th. I have sent three emails with no response. I would like a refund or my always late sweatshirt shipped immediately. I think it's extremely unprofessional to have no one contacting customers back even after the third email. I loved my Ford Tee I received, but unfortunately, I will never order from your company again. I expect a return email ASAP or I will make sure I let everyone on your website know how terrible your customer service truly is. I am including all of my contact information below.

Leslie Minor

I ordered two shirts from this company. I received one shirt and in another shipment I received the complete wrong order! It has someone else's name and address inside. I emailed 3 times now to get help in getting what I actually paid for. I haven't received even an acknowledgement of the emails. Worst customer service due to it being non existent!

I have the same complain as others on this board. I placed an order several months ago and was charged for the order through PayPal. I still haven't received the Always Late sweatshirt I ordered. The email I received indicates my order shipped complete. I have emailed customer service several times with no response.

I found this board while trying to find a contact phone number. Only to find this complaint board and learn many others have the same problem. I'm going to file a complaint with PayPal, with the BBB, and with my credit card company. It sounds like this company is stealing from their customers and committing credit card fraud! I suggest everyone with this complaint do the same.

Ordered 9/18/17. Received partial order on 10/28/17. Never received my "I can't even" tee. Was to be mailed separately. I never received merchandise. I emailed numerous times. No replies. Want refund or product. This company is ridiculous. My payment was paid through my PayPal account. At this point I would appreciate just a refund of money if able because I am tired of dealing with this company and it's poor business ethics.
Barbara Boyer [protected]@gmail.com

Placed my order via Facebook on October 12 like a lot of people here. Paid via PayPal and received a tracking number a few days later. Only the tracking label was created...Item was never sent. Several email attempts with no response...I'm filing a claim with PayPal to get my money back! Scam Scam Scam! Wish I had read reviews before ordering...

Ordered My items on November 4th it is now November 21st. The website states shipping in 5 to 7 days.
As of now I have received no informarion whatever. I've emailed two times, and tried to call (but the number listed won't receive msgs). I'm not really sure what to do next except to make a call about your company to report you. This is ridiculous :(
Why run a business this way. It's juat wrong and sad.

I ordered a Always late sweatshirt, size M. Order #278974 and have not received it. I would like it shipped ASAP as this is to be a gift. I received a email on 10/27/17 that said my order was on the way and my card was charged in October. Nobody answers the customer service phone number and the mailbox is full so I can't leave a message. Would someone please look into this order.

This complaint with LivLuvShop is the same as everyone's complaint, which is receiving only part of my order. I ordered three shirts on October 12, 2017. I received one shirt on November 3, 2017, with an invoice that showed that the other two were being shipped separately. Still waiting for the other two shirts. I have emailed the company twice ([protected]@ilivluvshop.com and [protected]@gmail.com) and have received no responses. I called the contact number [protected] and got voice mail saying to leave message but I couldn't because the voice box was full.

They have already taken my money, but I really want my shirts. I'm so sad! I wish I read some of the reviews before ordering. Please LivLuvShop if you see this complaint, can you please send me my shirts. Thank you.

Julieta Mararagan

All the incidents reported here mirror exactly what has happened to me. Placed my order Oct 12 2017, did not read these reviews first (dang it). Weeks later I received 1 item and the message "items shipped separately". No more items received. Paid the $160 total the day I placed the order. I have emailed, facebook messaged, etc. no response. Stay clear of this "shop".

I ordered a shirt (never late long sleeve)from a company who was advertising on Facebook - Liv Luv Shop. They had an email address linked and I was able to purchase the shirt using my paypal account. I received a confirmation email for the purchase but no tracking information. After about a month I emailed the company using the email address listed on their page. They then sent a tracking number and said the post office was unable to deliver. After using the tracking number on the postal site, the number was listed as invalid. I have emailed them, messaged them on Facebook and have tried to find a customer service number to call. No luck. After reading reports in Better Business, this company appears to be a scam company. Order # 273057 - company email- [protected]@ilivluvshop.com
USPS tracking number:9400111699000204677879

I think it's a real rip-off. I highly recommend staying away from this website. Judge by yourself.
Being a little silly I haven't read the reviews before placing my order and now I regret it. I don't want you to feel the same. Many people never received their packages. And I am among them now. I ordered several items two months ago and paid for an express delivery. Unfortunately, there's no sign of it at all.
I tried to contact customer service, but they don't respond.
Run away if you want to buy something from them. It's not worth it.

Order a sweatshirt on October 6, 2017. Received an e-mail on October 9 saying my package was on its way. It is now November 14, 2017 and still have not received anything. I have made several attempts to contact this company with no response at all! This company is a fraud! No not order from them. They will take your money and not send you your order!

Rec'd email with tracking number (all same) then another email that the shirts will be shipped separately -
October 09, 2017 10:01AM
1 shirt was delivered to my house
Sent multiple emails and no response
Will report on my credit card for refund
There customer service is terrible.

lipstick heels & late nights tank top - large
Fulfilled Oct 28, 2017 USPS #9400111699000270677049
LHLN3 $ 12.00 1 $ 12.00
ok, but first presents sweatshirt - large
Fulfilled Oct 28, 2017 USPS #9400111699000270677049
BFP3 $ 18.00 1 $ 18.00
always late sweatshirt - large
Fulfilled Oct 28, 2017 USPS #9400111699000270677049
AL3 $ 21.00 1 $ 21.00

Subtotal $ 51.00
Shipping (Standard USPS Shipping: 5-7 Business Days (does not include processing time)) $ 4.00

Exact same problem as everyone else. Received everything except Always Late sweatshirt. Receipt stamped "will ship separately." Gave dmailed then twice with no response. Tracking shows order was all delivered. Luckily my credit card will stop payment. Just have to fax them these things and they'll get the money back from them. I️ also plan on reporting them to the BBB.