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2.5 11 Reviews 126 Complaints
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LiveCareer Complaints 126

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10:07 am EST
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LiveCareer resume building service

This is what I have been dealing with for the past day. I cancelled the initial trial and this did not get reflected in my account. I have been charged 8 times for a service that I have not even signed into. Your employees will not refund my money and I can see why you have such horrible reviews online. I wish that I paid closer attention to my account and I would not be in this rough situation. I know that you outsource your phone services because everyone that I have talked to has a language barrier. Maybe this person who was supposed to cancel my account did not do so for whatever reason. I cannot speculate. I would like this issue brought to your attention and hope for a speedy resolution. My credit card is also investigating this complaint EMAIL DOUG.[protected]@LIVECAREER.COM Thank you for contacting Resume-Now Customer Care. First of all, we would like to apologize for the way you were treated by some of our agents. Their actions were unacceptable. We will definately be taking action. We also want to thank you for the evidence provided. The first time you sent the information should have been enough. We have proceeded to grant all the charges since March. This means that $398.00 should be reflecting in the next 3-5 business days. Your account has been cancelled and no further charges will be made to your service. Per Management.

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11:43 pm EST
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I had opt for your service in September and after the initial payment of $1.30 I had cancelled your service online but fraudulently without any intimation you kept deducting and a total of $198 has been deducted. I need an immediate refund of all the money unknowingly deducted from my account even after cancellation of your service. This is really a scam, I...

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11:31 am EST
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On November 2015 I purchase what was first supposed to be a free resume template which later turned out to be a $2.95 trial charged on my credit card to which I never received a confirmation email to my order; only a password renewal email on what was really a 2 month re-charge of 34 something dollars after realizing the problem. This is what they call a...

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11:57 am EST
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Live Career Ltd owns multiple resume building scam websites. Their sites sell you resume building services for nominal fees and then begin charging your credit card a monthly fee 36x the amount. It was 2 months before I caught this happening on my credit card. I have filed a dispute with my credit card company and will fight to be refunded everything, but this company should be shut down before this happens to more people.

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11:40 am EST
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On August 24, 2015 my mother did me the favor to purchase what was first supposed to be a free resume template which later turned out to be a $2.95 trial charged on my ATM credit card to which I never received a confirmation email to my order; only a congratulations on what was really a 5 month re-charge of 34 something dollars after realizing the problem...

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12:57 pm EST
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LiveCareer they charged $38.50 two times after cancel an account

I purchased 14-day service, which was okay. It is somewhat useful. The problem is, once I canceled account, this company still charging monthly $38.50 two times. I do no have account access anymore, due to account deactivation. Their phone support are not picking-up call. I send email through their link, but no response.

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11:23 am EDT

LiveCareer intentionally mislead and confuse customers - was charged $38 for nothing

This service intentionally mislead and confuse customers - I only wanted to buy one CV, but was charged several months for NOT using thei srvice: no notifications, no updates, no invoices. If you are buying a CV at one of their products you will be automatically charged for a subscription $38/month, but there is not a sign anywhere saying this. They only say this in one email, but make it in the very end of the letter. And they make it intentinally because: - Not a word about subscription and its price when you buy just one CV - They include information about subscription only in one email (when you buy one CV in the very end of the email they say: "As a reminder, to avoid any disruption in your job search, your subscription will automatically renew each month beginning on 08/06/2015 at 23.80 per month". But they say - "Order amount: £2.95" I am not a native Englisj speaker and I could not understand what do they mean saying at 23.80 per month. Overall the service brings no real service - just scam and fraud

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10:34 am EDT
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LiveCareer cancelation of my subscription

When I subscribed to this it cost like a $1.oo and said I could cancel at any time, so once I realized what I did I canceled it immediately however, this morning as I was looking through my bank account I noticed I was charged $34.95. I want this taken off my account now. They should not say you can cancel anytime and then not cancel the account when asked to. To me this is a fraud.

I never even used this account because I don't need help with anything they have to offer.

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TyRico D.L.
US
Sep 01, 2018 9:06 am EDT

The company is wrongfully charging me for something illegally and i need it cancelled immediately also i would like to be reimbursed my $24.99 it stole from my card.My name is Tyrico Ligons card number [protected] please fix this problem before i do.

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AJReddy
US
Sep 01, 2018 12:01 pm EDT

LiveCareer somehow steeling competitive resume's and publishing those resume's as sample resume from their website. They just change name and publish it as their sample resume. They are keeping candidates personal profile in the public. This looks so unethical and very dangerous.

They keep the personal data in the public..

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Sumit Virmani
IN
Sep 01, 2018 10:15 am EDT

I paid $2 for subscription and that was supposed to be a trial. There was nowhere said that later I'm going to be charged extra $25! When My Perfect Resume took money from my account I contacted them to ask what was going on. They have no reply till now .

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Naresh Mulaparthi
US
Aug 20, 2018 4:28 pm EDT

Wrong unauthorized debit from my bank account, your services are really shocking i unfortunately paid there was 3 times debit from my bank account approx Rs 700 INR Kindly cancel my subscription and refund my amount.

Please find the below details

Naresh T Mulaparthi
Mob No-[protected]
Email id- nareshm70@yahoo.com

Regards,
Naresh Mulaparthi

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pavel83
US
Nov 24, 2015 5:23 pm EST

Hi I have same experience! I purchased a cover letter or something with awareness of paying $1. Today, I found that I was charged by $39 because I did not cancel a subscription in time. First of all I did not know about it and second of all I think this a way how to get ripped off by somebody who does not provide a proper informations and make money at expense of unaware customers.

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3:27 pm EDT
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On February 27th, 2015 I used this website called livecareer.com to help me create a quick resume. This was supposed to be a 0.95 one-time charge, but it automatically keeps charging me $40 per month for the following four months (from March to June) without any authorization, totally $165, 97!!! The fee is listed towards the bottom of the page, and when...

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3:54 am EDT
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LiveCareer resume builder

I trid this service and used it for a couple of momths. I was OK with making the payments, but then I got a good job and no longer wanted to keep the service. I have tried for over three months to cancel my account. I have emailed and even called them directly. Each time they assure me that my account is closed, but each month they continue to bill me $39.80. And now again, today I see they are charging my debit card $39.80.

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10:51 pm EDT
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LiveCareer beware of bait and switch ploy to steal your money

I used Live Career to create a resume. At the end of the session, I was charged $1.95 or so for the resume...I made the mistake of using my credit card. My stupidity resulted in Live Career taking it upon themselves to charge my credit card 39.95 for two months before I noticed what they were doing. When I called to tell them that I had not authorized these charges they basically told me too bad. The best they could do for me was to cancel the subscription and pro-rate the rest of the month. When I explained that I had not authorized or used the service, the representative was still unable to refund the unauthorized charges. Never use this company...these bottom feeders are praying on people who are out of work, people that are least able to absorb these fraudulent charges.

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9:30 pm EDT

LiveCareer credit card scam

This Company is a total Scam!
They charge my card 38. 90 three different times
I called after 5 days to cancel and was told I'm NOT in the system
I gave them customer number and they still Allegedly could not find my account, yet charged my account for 3 months
DO NOT USE THIS COMPANY AT ALL!
If this happens to you, call your bank immediately, dispute the charges and cancel your card
Hope this helps!

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6:47 pm EDT
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LiveCareer unauthorized charges for 2 months to my credit card

I used the system one time and charged 2 times for the only time I used the services. I was not satisfied with the resume due information I entered and not included in my final product. Then I checked my checking account and I have been charged approximately $36.00 monthly. I contacted the company and find out that I was supposed to terminate their services in 14 days. Even though I did not use their services in 2 months and they confirmed what I said, the charges will remain. Please be aware of these scam services

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3:40 pm EDT
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LiveCareer charges after account cancelled

This was supposed to be a .99 charge one time to help build a resume. AFter that charge I cancelled my account to ensure no further charges would take place. For 3 months after I cancelled they still continued to take 35.80 out of my account. Then when i called to complain, emailed them, or called them they told me i didn't have an account at all. 3 months later i finally got someone to tell me that i never actually cancelled my account and those charges were authorized. DO NOT USE THIS COMPANY.

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nathanieldodge1975
AU
Jul 26, 2015 9:29 am EDT

I too have had your company take money out of my account,
RIP OFF!
Off to my bank also to make sure this doesnt happen agaiN!

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Bugsie
AU
Jul 14, 2015 7:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Strange how $1.95 turns into $53.83 a month daylight robbery for doing a resume. Seen as I am unable to chat to you I will be going to my bank tomorrow and cancelling it myself Regards Denise

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2:48 am EDT
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LiveCareer fraudulent billing

They charged USD 39.8 for which I never agreed to. I am feeling cheated and robbed. On top of that there is nobody to talk to you for clarification on that mattr. Lets see if this website helps. Dr.kuldeep. my mail I.d. [protected]@gmail.com

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1:03 pm EDT
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LiveCareer fraudulent charges - cancellation

LiveCareer is a scamming website. They advertise signing up to create a resume to people who have signed up for unemployment online for $1.95. After that they charge you $39.99 a month. I signed up to create a resume and never actually used it as I found an old template on my computer. 6 months later I notice they charged $250~ dollars to my account and their website will not allow you to cancel! If you click on my profile, cancel account, it tells you that you have an active subscription and you need to cancel that first, and then it loops you back to the purchase another subscription page hoping to take advantage of you again. I called in and sent them an email with my information and decision to cancel and nothing was done. I replied online to their help now chat and am awaiting a "Confirmation Email" as they "do not have a Cancellation Number" to provide. Upon further research online, this is a recurring theme to many people who have been forced to seek an alternate place of employment. Due to the current economic status of this country, hooking good people in during hard times and secretly stealing their money should be punishable to the highest offense. So I have contacted the FBI.

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Rhonda R
Sioux City, US
Dec 06, 2014 4:09 pm EST
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Two months ago I created an account even though I realized the bait and switch, advertises a free resume but once it was created they ask for a credit card. Sadly, I had put so much time into creating the resume that I went ahead and entered my credit card because I was desperate to get my resumes printed. I realize that was my decision, however; 3 weeks ago I logged in and cancelled my subscription after realizing my card was charged $39.95; it was my fault that I forgot to cancel my subscription before being charged. Yesterday, my card was charged AGAIN! So I called the company, which wasn't easy since there is NO phone number on the home page of their website and when you click "Contact us" nothing happens. I only found a phone number after googling "Live Career phone number" and it led me to this message board! Anyway, the man I talked to barely spoke English, I had to spell my name 3 times, then he told me I had an active subscription and it was never cancelled. I argued with him for a few minutes and he kept saying I must have used the wrong email address. Even if that were true, and its not, what does that have to do with cancelling my subscription? As I was talking to him I was trying to log on to my account and I couldn't access my resume without entering a credit card but he said he was logging in too and could get in just fine...LIAR! I will never use this site again and will be telling everyone I know!

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Juan Uskiano
US
Sep 01, 2015 9:26 pm EDT

I just bought some resume for 5 or 6 dollars.

Then they began to charge me monthly since march something like 50 dollars per month.

I had to cancell my credit card.

I just realised today, that i have more than 250dollars.

Does anyone knows if there is any way to get back the money?

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Gina Chae
KR
Mar 31, 2015 1:56 am EDT

I signed up with this website about a month ago thinking it was trial. I didn't get any messages because I needed resumes for job interviews. I found it affordable but, but somewhere in the terms and conditions there is a provision that if you don't cancel they will start to charge you $34.95 a month! And, they stole my $34.95. I've tried lots of ways to complain them but they didn't even answer me. They're crazy people.

I want my money back. Bunch of bulls.
How come they don't show any warning signs on the site? So, what do I have to do?
I can't contact them via live chat or emails.

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Phil.steyn
Sydney, AU
Jun 02, 2014 3:05 am EDT

With the modern culture of agree to many terms and conditions a day for software and online payments etc, it is unfair of them to slip in the auto renewal and then claim to have disclosed it. If indeed they are an above board company and care about ethics... why have they not adjusted their sign in process to avoid all the incredible unhappiness they are creating.

A simple tick box allowing people to select the option of auto renewal would be much more honest and provide the same option. Why not do it?... because they wouldn't make the same kind of money they are now making by conning people, that's why.

There is not one single good review or post about this product... only countless complaints and bad posts.

HOPE they CAN SLEEP AT NIGHT AND SHAME ON them.

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MkStItCh
West Seneca, US
Jun 02, 2014 6:27 am EDT

Let me rewrite what you just said...

I was too lazy to read the online terms and conditions so they started charging me for the service that they provided.
Now I did research on the company and I do not like them so I am going to claim that they have no food reviews. I only hope that others do not check this fact because they actually do have good reviews by people that read the terms and conditions first.

TRUE FACT: "The only bad reviews are from people like you that do not read first"

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2:23 pm EDT
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LiveCareer semi-hidden auto renewal

Automatic $40 monthly fee requirement is buried in a previous screen when paying for what looks to be a one-time charge. The fee is listed towards the bottom of the page, and when actually entering credit card info, there is no mention of the automatic charge that will be debited every four weeks. The monthly fee should be clearly listed on the final payment page. Clearly "let the buyer beware" should be foremost in your mind with this company. Their intentional lack of clarity is dishonest. Don't give them your business!

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5:29 pm EDT
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LiveCareer fraudulent charges

On April 21, 2015 I used the website called live career.com to help me create a quick resume. I agreed to pay .95 I was under pressure to get this resume done and ran through everything as quick as possible. The today while I was looking at my credit card statement i noticed 2 charges of $39.80 from this company. I thought Oh no problem, I'll just contact them and explain that this was unauthorized and they would credit my card. But when I contacted them, that was not the case. They did not care and state that they are authorized for these charges and although they will cancel my "subscription" but would not credit me anything! This resume for a short summer job has cost me $80.55! That is almost one full day of work!

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10:51 pm EDT
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LiveCareer cancelled and still being charged

I have had my subscription cancelled on March 12, 2015, but my visa card record shown me that i have been charged on April 05, 2015 and May 03, 2015. I tried to delete my account. It said that i have an active subscription that needed to be cancelled first, after i clicked continue and they asked my billing info again. Which meant even i cancelled my subscription but its still active. I tried to use LiveHelp on Livecareer.com but no one answered. i have cancelled my I also send email to [protected]@livecareer.com. No one was there for helping in the past 48 hours. This is a scam.

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11:49 am EDT
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LiveCareer benito o.

I just got charged about $40 for livecareers monthly service... I used their service once to build my resume and their charge of $4.95 was a little steep to start with! Now they're charging me monthly when I never subscribed for monthly service. Such a scam.
I demand a refund livecareer. They charged me today, 4/25/15, so this charge should be reversed by the end of the day or I will be very dicontent.

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Steve Herrgard
US
Apr 29, 2017 3:46 pm EDT

My girlfriend and I ordered a pizza from the Benito's in Ypsilanti. The pizza came 20 minutes late, was cold, and even though I ordered extra cheese and extra sauce, I got neither. Also too, I ordered a side of sauce that I did not get as well. This is not the first time I did not get what I ordered, and payed for, from the Benito's on Huron Street in Ypsilanti! But this was the last straw. I will not order another item from any Benito's. I also plan to share my experience with all my friends! What a sad way to run a business. You would think that taking care of regular customers would be a priority for any establishment.
My e-mail address is: majoroppressor@yahoo.com
I offer my e-mail address only because I am curious to see what the Benito's corporate response will be a legitimate complaint.
Steve Herrgard

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About LiveCareer

Screenshot LiveCareer
LiveCareer is a leading online career platform that offers a wide range of tools and resources to help job seekers and career professionals achieve their goals. With a user-friendly interface and a wealth of information, LiveCareer provides a one-stop-shop for all your career needs.

One of the key features of LiveCareer is its resume builder, which allows users to create professional-looking resumes in minutes. The platform offers a variety of templates and designs to choose from, as well as helpful tips and suggestions to ensure that your resume stands out from the crowd.

In addition to its resume builder, LiveCareer also offers a range of other tools and resources to help job seekers succeed. These include cover letter builders, interview preparation tools, job search engines, and career advice articles.

LiveCareer is also a valuable resource for career professionals, offering a range of services to help them advance in their careers. These include career coaching, resume writing services, and job search assistance.

Overall, LiveCareer is an invaluable resource for anyone looking to advance their career. With its user-friendly interface, comprehensive tools and resources, and expert advice, LiveCareer is the ultimate career platform for job seekers and career professionals alike.

Overview of LiveCareer complaint handling

LiveCareer reviews first appeared on Complaints Board on Jan 18, 2012. The latest review Automatic subscription was posted on Apr 4, 2024. The latest complaint subscription scam was resolved on Jul 03, 2018. LiveCareer has an average consumer rating of 3 stars from 137 reviews. LiveCareer has resolved 50 complaints.
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  1. LiveCareer Contacts

  2. LiveCareer phone numbers
    1800 758 391
    1800 758 391
    Click up if you have successfully reached LiveCareer by calling 1800 758 391 phone number 0 0 users reported that they have successfully reached LiveCareer by calling 1800 758 391 phone number Click down if you have unsuccessfully reached LiveCareer by calling 1800 758 391 phone number 0 0 users reported that they have UNsuccessfully reached LiveCareer by calling 1800 758 391 phone number
    Australia
    +1 (800) 652-8430
    +1 (800) 652-8430
    Click up if you have successfully reached LiveCareer by calling +1 (800) 652-8430 phone number 0 0 users reported that they have successfully reached LiveCareer by calling +1 (800) 652-8430 phone number Click down if you have unsuccessfully reached LiveCareer by calling +1 (800) 652-8430 phone number 0 0 users reported that they have UNsuccessfully reached LiveCareer by calling +1 (800) 652-8430 phone number
    USA and Canada
    +1 (415) 839-6413
    +1 (415) 839-6413
    Click up if you have successfully reached LiveCareer by calling +1 (415) 839-6413 phone number 0 0 users reported that they have successfully reached LiveCareer by calling +1 (415) 839-6413 phone number Click down if you have unsuccessfully reached LiveCareer by calling +1 (415) 839-6413 phone number 0 0 users reported that they have UNsuccessfully reached LiveCareer by calling +1 (415) 839-6413 phone number
    Headquarters
    +44 808 189 0354
    +44 808 189 0354
    Click up if you have successfully reached LiveCareer by calling +44 808 189 0354 phone number 3 3 users reported that they have successfully reached LiveCareer by calling +44 808 189 0354 phone number Click down if you have unsuccessfully reached LiveCareer by calling +44 808 189 0354 phone number 0 0 users reported that they have UNsuccessfully reached LiveCareer by calling +44 808 189 0354 phone number
    100%
    Confidence score
    United Kingdom
    +64 800 005 198
    +64 800 005 198
    Click up if you have successfully reached LiveCareer by calling +64 800 005 198 phone number 0 0 users reported that they have successfully reached LiveCareer by calling +64 800 005 198 phone number Click down if you have unsuccessfully reached LiveCareer by calling +64 800 005 198 phone number 0 0 users reported that they have UNsuccessfully reached LiveCareer by calling +64 800 005 198 phone number
    New Zealand
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  3. LiveCareer emails
  4. LiveCareer address
    51 E 42nd St Rm 1610, New York, New York, 10017-5404, United States
  5. LiveCareer social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 14, 2024
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