LiveCareer
Reviews and Complaints

after purchasing a so called free resume, I have been charged38.90usd per month since last April/14

Every other company that I have a subscription with will send an email before charging your card: Amazon, The Honest Company, Birchbox, etc. I can't believe this business is so dirty and unprofessional to charge for a download and then sneak in a subscription fee that the consumer is just supposed to remember to subscribe! And it sounds like some people have trouble with cancelling their subscription and getting charged anyways. I asked for a refund, but if they do not send one, I am going to call my bank and see if I can get a refund there.

The automatically withdrawal after 14 days trial is not clearly stated on the term page. They kept going back and forth about "it is written all over the webpage and clearly stated". No, it is not. I never agree and allow them to automatically withdraw from my credit card and never agree to pay the $40.00/month. I only agree on the 14 days trial to learn about their products. If no radio button that says "You authorize us to automatically withdraw from your visa/mastercard if not cancel within 14 days", it is illegal.

Cannot agree more. The company is horrible and I do not think it just for them to continue their business.

I totally agree. Could we find any body to sue them together?

Highly unprofessional company. Very poor communication, ambigious terminology on Web site and, from other comments across the Web and Better Business Bureau, apparent fraudelnt activities regarding recurring charges to customer credit cards. DO NOT USE this company. Better idea: borrow a resume writing guide from the library.

If Live Career was a honest business, they would not have to trick you into if you dont cancel in 7 days you will automatically be enrolled into there 34.95 a month service.
If you wanted that service, they should have it available seperatly to sign up for.

I used the service to build my CV. I know longer need my account and want to cancel. This is not easy in any shape or form. The company have taken two payments of £26.00 in the past three weeks. I do not have a lot of money as I have only just started working. I visited my bank yesterday to ask if they could assist me in stopping live career taking anymore money. They are now in the process of doing this for me.Its been a worrying experience and I have been left feeling violated.

Check this out! Scam! Go to livecareer.com or type in any search "livecareer scam" they take your money! You can't print out your resume without giving a credit card! Then they keep making charges to it! When you contact them they don’t refund your money! They get you by avertising on gooogle as a "free"rsume site and after helping you with making a resume you must pay to be able to download or print your resume. That's right they do it often

They refused to provide me with a refund of $149.95, taking MONTHS and MONTHS of charges from me without telling me, even after they said it was FREE and only a "trial"! They are thieves and they lie to their customers. I warn you STAY AWAY!

It advertises that it is free until you go thru and do a great resume and then bam! You have to pay in order to print it. And then they charge you $35 per month on your credit card until you call and cancel. STAY AWAY!

I used this site before and it was an awesome way to make a resume. Though I wanted to print out a resume months later and I was going to pay the $5 fee for another week, I was charged $34.50! Seriously? For one week I paid $35. These people are snakes and liars! Do not use them! I cant not even begin to explain how furious I am. I cant stress enough how horrible and rude their customer service team is.

AWFUL! I canceled and continued to be charged 35.00 a month! and they now state they cannot find ANY documentation stating that I canceled. I had wanted a one time only and now having to fight them using my bank. THEY ARE rip offs and scam artist!

I used the "introductory offer for a 7 day trial to format an old resume. Once the resume was changed, I called and cancelled the subscription just like the fine print directed. 7 days after the 1st charge of 4.95 was taken out, 2 additional charges of 34.95 were automatically taken from my account. So a total of 74.85 has been taken out of my account to date so far for this account that was canceled hours after I used it. BUYER BEWARE!

I hate, hate, hate, how companies do the bait and switch on people. They tell you that it will cost you only $4.95 for 7 days of use and the next thing you know your bank account is dinged for $34.95! If you would put THAT in bold print before the $4.95 sales pitch, you at LiveCareer.com would not be getting such ugly reviews.

I have no experience with this site, but it has forced arbitration in it's user agreement. Don't use this site!

Charged me even after I canceled the Acct and not at the 4.95 I paid but a higher 34.95 amt. DON'T USE THEM!

I cancelled my account on 11 January 2023 and received a confirmation email and have been charged every month after that for 14 months without using any services . When I spoke with their customer care they refused to send me the billing details even though t they were able to see it clearly .

Account ID [protected]

Cancellation Number: [protected]

01/03/24 £19.95 taken from bank account and I'm retired and ill.who are you from Michael Jeffery. 10 Elizabeth garlick court good station road Tunbridge Wells Kent tn12dl tel [protected] you want me to add more how the bloody hell do I do this when I don't know what it's about

All I need is my money back

I only used this app once to create my cv i paid 1,95 for the cv .And few days ago i got charge 19,95 for subscription i never agreed or remembering any payment plan and also i sent email to customer service 3 day ago No

Responce so therefore i request a Refund and cancel subscription pls respond as soon as possible

Thank you

I sent a message 3 days ago to cancel my subscription i sent 2 messages that day No reply and no customers service i got charged 19,95 euros with out using the app or accepting any sort of payment plan so i would request my money back now and cancel my subscription thank you

At date of 02/11/2023 Thursday live carrier was debited at my credit card 399/- amount without any confirmation or notification so need to refund below amount as soon as possible at my credit card. I don't want to subscribe any subscription for further use.

Tonight 9:27pm my card has been use for 89aed plus, I'm not using anymore of this app I used the live career last last month and it was deducted thru my debit card account. Please return my money back. Thank you

In February 2023 I made payment for once off resume CV. Now its deducting every month

Purchase went through on my bank account on the 14th April

I have attempted to cancel my livecareer subscription for months by contacting customer service and I continue to be charged every month. I have requested 2 refunds as well. I am ignored and charged again.

I want the refund of the charge you made to my credit card without my authorization. I want to CANCEL any type of subscription I might have with you guys and I am also expecting not to be charged again.
Thanks in advance