LottosOnline.com’s earns a 1.0-star rating from 3 reviews, showing that the majority of lottery participants are dissatisfied with online ticket purchasing service.
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lottery ticket
No one answers the cyprus hq phone. Phone number mentioned in automated email belongs to some individual.
Can't imagine how such companies do exist with personal telephone number.
Never provides scanned copy of powerball lottery tickets even though they are charging triple the amount of actual price.
No one to talk to via phone . I doubt even you win you reach no one.
lottery tickets
On january 9th & 12th, respectively, I purchased tickets for the us powerball lottery draw. Unfortunately, I didn't win, however as I was going over my mastercard statement today, I noticed something odd. For my 54.00 order on january 9th (Order confirmation #1fhbzo6pr4) I was charged 78.39 and for my 48.00 order on january 12th (Order confirmation #1fhq5zbtzl) I was charged 70.33, which is 46.72 more than I was expecting. After a great deal of searching on your site, I discovered that the site is based in cyprus & then understood that I was charged british pounds. My anger is that in the top right corner of the website is a small canadian flag next to the word "english", which I generally understand to mean i'm on the canadian version of a website. Nowhere on your site is there any mention of the currency that the customer will be charged in - with the current state of the canadian dollar, I never would have ordered anything had I been aware that I wasn't being charged in canadian dollars. I think it is very underhanded to make no mention of what currency is being charged & allowing people to think they are making a purchase in one currency when it is really in another. I would like the $46.72 cdn refunded to my credit card.
We are very sorry about this misunderstanding. Our website LottosOnline reflects prices in either US Dollars or Euros (not any other currency, like British pounds or Canadian dollars). We sell lottery tickets for US lotteries and European lotteries, so the prices of lottery tickets only reflect these currencies to avoid any currency fluctuations for the payout of winnings.
Yes, we are based in Cyprus and our credit card payment processing is done in Europe in US Dollars or Euros, depending on our customer's chosen account currency preference.
When a player signs up and registers their account on LottosOnline, they need to choose their preferred currency, either US Dollars or Euros and that currency and pricing is reflected throughout the site when are logged in and purchasing. A screenshot of our create/register account page showing the account currency selection option is attached.
We do appreciate your viewpoint and we have immediately adjusted our website to reflect the US in front of all dollar currencies in an even more transparent manner and to differentiate it from the Canadian dollar. We thank you for your comments to improve our site. It is never our intention to mislead our players about currency conversion or any other matters.
powerball tickets
Hello I signed up for an account at www.lottosonline.com and purchased 3 powerball tickets on my credit card which went through and was told I would get an email confirmation and I never did get any email. Then tried to login to my account at www.lottosonline.com and I getting login failure as my password is wrong. So I attempt to do a password reset and...
Read full review of LottosOnline.com and 7 commentsIs LottosOnline.com Legit?
LottosOnline.com earns a trustworthiness rating of 63%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for LottosOnline.com. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Lottosonline.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Lottosonline.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- LottosOnline.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- While LottosOnline.com offers various gambling services, it's important to be aware of the potential risks and consequences of excessive gambling. If you feel that you may have a gambling problem, seek professional help immediately.
- We conducted a search on social media and found several negative reviews related to LottosOnline.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Overview of LottosOnline.com complaint handling
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LottosOnline.com Contacts
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LottosOnline.com phone numbers+44 203 695 8840+44 203 695 8840Click up if you have successfully reached LottosOnline.com by calling +44 203 695 8840 phone number 0 0 users reported that they have successfully reached LottosOnline.com by calling +44 203 695 8840 phone number Click down if you have unsuccessfully reached LottosOnline.com by calling +44 203 695 8840 phone number 1 1 users reported that they have UNsuccessfully reached LottosOnline.com by calling +44 203 695 8840 phone number
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LottosOnline.com emailssupport@lottosonline.com94%Confidence score: 94%support
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LottosOnline.com address4 Prometheus Street, Nicosia, 1065, Cyprus
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LottosOnline.com social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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