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LovelyWholesale
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1.1 14 Reviews 242 Complaints
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LovelyWholesale Complaints 242

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J
11:44 am EDT
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LovelyWholesale defective items and false advertising

I received my order (R2017070283877) today in the mail July, 11th 2017. My birthday is in two days July 13th, I ordered TWO dresses just in case one didn't work out I'd have a back up dress ordering from lovelywholesale made sure I'd be out of luck. Both dresses look NOTHING like they did in pictures and one came with two holes at the bottom!? The pink dress never showed to have any white lace on it in the picture if I would've known that I would not have ordered it. The white dress never appeared to be see through as you can see in the photos. I would like a new order with express shipping so I can have different items worth the same amount as my order or I would like a full refund. I will send the stuff back but this is ridiculous. I am completely dissatisfied and disappointed not only because it's so close to my birthday but I was relying on at least ONE of the sldresses to be accurate.

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6:30 am EDT
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LovelyWholesale item not received

Order # M2017060906888 with the following items not received and I want a refund back to my banking card. Zh170608212 9.65 usd, zh170608201 $9.91, Qj [protected] $8.73, An [protected]_1 $9.99, Q j160311401 $1.83.

Also order# M20170510210 with the following items were not received. Of [protected] $8.73, Zh170510210 $16.49,

Also, order# M2017042813135 items not received are: Zh170309214 $17.99, PG [protected] $11.49, ZH [protected]_1 $8.27, PG [protected] $9.19, and lastly

Order# M2017042590851 items not received are, PG [protected] $12.99.

In total you suppose to refund me back $125.26 back into my bank card. I tried submitting a ticket but having a challenge because the items were separately mailed.

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2:51 pm EDT
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LovelyWholesale order not received

I placed a order 2 weeks ago on June 15th still haven't received it yet not to mention i can't submit anything to them keeps saying my email is invalid nor can I call them the numbers listed are bogus. When I got to the tracking page nothing has changed been saying the same thing since June 25th. This company is horrible and should be looked into .

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6:34 pm EDT
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LovelyWholesale my order has not shipped

I ordered my item 9 days ago, June 11, 2017, and it still has not shipped. I read on the website that it takes 1-5 days to ship but it has been way over that time. I decided to wait a couple more days to see if it was still processing, but I have yet to receive any notice of it being on its way. If my item does not ship soon, I would like a refund.

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12:50 pm EDT
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LovelyWholesale cancel order

I have been trying to submit a ticket to cancel an order I did only 1hr ago. It keeps giving me a reply that my email is not valid yet my email was valid when I placed the order.

Someone needs to contact me asap to cancel or send me a number for customer service. I will be contacting better business bureau before the end of the day.

[protected]@gmail.com

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Robin#50
US
Jul 09, 2018 2:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

O [censored] I'm glad I read this . I just ordered over a $100 merchandise Saturday. Omg . I hope they give me my money. I been trying to reach them no response.

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J Dee
US
Apr 29, 2018 12:42 pm EDT

People, People, people stop ording this compnay is a scam, they think cuz they are in HONG KONG, they dont own you anything but yet this business has bewn scamming people for years. Keep your money they have these chikdren woekinf in these factory making these cheap clothes and you can’t cancel your order but file a case with BBB, FCC, cuz they are usinf fake telephone # like these ticket they send you fake tracking nunber that never work. They should be prosecuted ro the fullest. You will not get your money but go to PayPal, they are willinf participate but yet they have got compliants as well. Same the devils they are taking people money committing fraud and think its OK NOT With ME. I work for Federal Government truly know the laws. Dont buy anything people the positve reveiw coming from employees of this company. Report them to your authorities in your area help yourslef stop waiting and sending you email. I been cussing in each of my documents tickets it my proof. They should be ashme of themseleves this why when you click submit they not telling you where its coming from. Shanghi is what i found out but yet on the site its states HONG KONG. Fake tickets fake travkinf number fake customer services and fake phone number they are a joke and the joke on us we keep giving them our money. Me never again my credit union investigating these devilish people i will get my money back. Some cuztomers send them over $300 not me 👎🏾

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Kerryann Hylton Hoover
US
Mar 28, 2018 7:19 pm EDT

I need to cancell my order

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Kerryann Hylton Hoover
US
Mar 28, 2018 7:18 pm EDT

I need to cancell my dam order and it won't allow me to

ComplaintsBoard
S
9:20 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I placed an order on 06/06/2017 and have not received any notifications nor status updates on my order. I paid for expedited shipping and the order should have been delivered by now. I tried calling the customer service numbers online for the company and the recording said the numbers were disconnected... I tried submitting a complaint on their website and...

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L
12:56 pm EDT

LovelyWholesale where is my merchandise

I am super [censor]ing pissed, I paid $65 extra dollars for a 2-5 day shipping and yet here it is the 15th of june and I ordered it june 10, 2017 my order number is [protected], can someone fix this issue. I will not ever order [censor] else from them, just send my stuff please. There is no way in the world I should have had to pay 65$ for a 83$ order, but I still did it anyway just to make sure I got the items before july 22nd 2017, this is ridiculous, why are they even aloud to sale products and woo people to buy products if they wont send it, this is money laundering legally if you ask me. Never the [censor] again

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11:06 am EDT

LovelyWholesale tracking number/ refund

I have still yet recieved any tracking number for my order. After reading them horrible reviews i dont think im ever gonna recieve my items let alone my tracking number. With that been said i would like a full refund of my money please and thank you. Even when I try to submit a complaint ticket it will not allow me to. It say that my email is invalid which is the same email I used to purchase my items

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2:45 pm EDT
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LovelyWholesale blue jeans dress, lovelywholesale

I order a blue jean mini dress at the beginning of April along with a dress for the last week or so I've been trying to contact lovelywholesale with no luck no response so I'm in and out of my account weekly I haven't received any items yet and that why I check my account weekly so many days out the other other the dress is black no problem with it just the blue jean mini dress .This week I went to check and I check near the weekend just to see if it my order arrives before I check went to check the week of the 25th of may open my account I see a different dress then the one I ordered now not only am I checking to see why is it taking so long or trying to track I'm trying to contact them about the dress being switched out for another dress that I fine very not liked by me so I been trying contact them by submitting a ticket no luck I've tried live chat I got through once and somehow got disconnected after she told me to !I've chat with her through email and I explained to her I'm not sure how to do that but I did explain to her some of what my problem I'm having. I will keep trying until I get someone or hear from someone by email or I get my package I was trying to stop the delivery before it arrives and resolve the problem either with the correct dress or a refund.The blue jean dress with the tie string around the waist is the one that was originally ordered.
Thank you

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Update by Shari. Harrison
May 29, 2017 9:59 am EDT

The dress that was sent to you from me is the dress Lovelywholesale switched the blue jean mini dress I ordered.I tried to send you the other dress not sure if you received it but I can describe it. A blue jean mini dress with the collar comes up the neck and fits all the way around the sleeves are short with cuffs the back is longer then the front with a draw string around the waist.If I can get the original dress I ordered that would be fine if not I would like a refund

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1:24 pm EDT
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LovelyWholesale my order that I placed

I placed an ordered with this company im trying to get on to the website and all of a sudden its unavailable my order was placed on May 17th 2017 i ordered 2 items now they were suppose to send out a tracking number so we would know when the items will be shipped they fell to comply now trying to get in touch with them is impossible if i dont either getcmy product or my money back i will be taking this matter to higher authorities cause this company cant be scamming on people

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K
7:39 am EDT

LovelyWholesale I ordered my stuff 5/5/17 it's 5/22/17 and still haven't received anything

I want my money back I order my items on the 5th I still haven't received anything saying it's coming or where it's at and it's so hard contacting them I tried making a report but it wouldn't let it go through, I tried calling two different numbers that did not work I'm just so angry and want my 62 dollars back at this point it's out of hand and seems no one is taking responbility

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12:07 pm EDT

LovelyWholesale where is my order

I placed the order on April 26th to be exact it was around 5 p.m. I'm not understanding why I still have not received the email confirming that the order is on the way or that the order is in process of being shipped it's been almost a month and less than a week it will be a month so I'm just going to contact PayPal and ask him to return my money this is very ridiculous and I'm not understanding how come you all have not send me an email if not an email a text message letting me know what is going on with the merchandise that I purchase

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9:27 pm EDT

LovelyWholesale no tracking number and unable to login to account

I ordered two items and received an email stating they received it. I paid through PayPal and Money has been taken out of my account. However now I'm unable to get into account and still have not receive a tracking number. The phone number to this business is not working. Really upset because I thought this was a trusted site . Any suggestions on how to go about getting money or items? This is unacceptable!

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K
6:23 pm EDT

LovelyWholesale my order

I am curious. I have a trip coming up and I ordered about a 129.00 worth of items. The site gave me a tracking number for my package an now somehow I cannot get into my account nor change my password.
This isn't good customer service... The email is [protected]@gmail.com. I have over 20, 000 followers I will have to inform them this isn't a good site to do business

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4:09 pm EDT
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LovelyWholesale it's the service

It is very hard to try and get in touch with the company there's no contact number that works emails take 5 hour before you can submit them they say they that you can chat with a live and that' a lie it doesn't work and as new customer i have never had this much problem with a company on line before it's taken all day for to try to get in touch with this company

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10:42 pm EDT

LovelyWholesale didn't receive all of my merchandise

My order number was m2017030191648, I order three different things. I received the black and white dress and the multicolored jumper but I didn't receive the two piece pants outfit. It was shipped out march 26. My tracking number was lw036494197cn... The outfit cost $15.49. Thank you. I can be reached at [protected], my name is sharon walker. It would be greatly appreciated if I would receive my merchandise or get my money back. My mailing address is 425 west quinn ave. Osceola arkansas 72370

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3:13 pm EDT

LovelyWholesale jean two piece

I odered two items and I only received one of them. I received my black shirt but I did not get my two piece jean outfit. You all shouldn't play with peoples money because we dont work hard to throw it down the drain. I want my other product or my money back. I will make sure you all's clientail go down dramatically. When you do wrong to others it comes back to you in various ways.

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11:53 am EDT
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LovelyWholesale my delivery is not here

On the 15/02/2017 I ordered some genes of the US site, after waiting the expected time I still had not received my items on the 4/3/2017 I asked about my delivery and they said to wait a little longer. Since then I have messaged them on, 8 different occasions, the reply is wait a week, wait a few days. If it's not there by 3 months you'll have a refund. I am absolutely appalled by the service I have been given especially now I am money down and I have wasted a considerable amount of time.

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6:26 am EDT
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LovelyWholesale clothing /shipment/delivery

I placed an order on April 9th, according to this crap ### site. My order was shipped out on April 14, I received a tracking number, confirmation of payment thru pay pal.
I waited a week to track my items the last date it was processed or checked in on April 14 from Shanghai. I've checked every 2 days since then it keeps saying my order was processed threw in Shanghai well here it is now May 1st with the same information from April 14 its been way over 2 weeks. I either want my items or my money back. I've emailed whom ever which I'm almost positive its an automated generated email because its giving me the same bogus e-mail that clearly isn't answering my question as to WHERE IS MY ORDER! it shouldn't take this long to receive 2 dresses, a pair of sunglasses.
I will never order from this scam site again and before anyone order from here READ, READ, READ, the reviews they take your money, you never receive your merchandise.

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1:43 pm EDT

LovelyWholesale customer service and support

I don't know what Support means in your company. However, I would have consider using you again but know way.. I order two dresses for my daughters prom and paid for expresses services to receive the items in time for her prom. When i contacted you only one item was ready and you were waiting on the other. I cancelled the order and was informed that I would be refunded in 48 hours so, I waited and I was informed that I they were having difficulties with my card contact financial institution did that and I still have not received my money.. I have even sent bank routing info an account number and I have not gotten my money... It took less than two seconds to take my money but it is taking weeks to get it back..

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About LovelyWholesale

Screenshot LovelyWholesale
LovelyWholesale is a globally-renowned online retail store famous for its unique, trendy, and affordable fashion collection. It was established in 2005 and has garnered a massive following since then. With a focus on high-quality clothing and accessories at reasonable prices, LovelyWholesale is a go-to destination for fashion lovers worldwide.

The web portal offers an extensive range of fashionable items, including clothing, shoes, bags, jewelry, accessories, and beauty products. All of the merchandise they offer is of premium quality, boasting the latest trends and styles from around the world. LovelyWholesale takes pride in its vast selection of fashionable items that cater to the diverse tastes and preferences of their customers.

One of the significant perks of shopping for fashion items at LovelyWholesale is the affordability of their items. Despite offering high-quality clothing and accessories, they have managed to keep their prices low and accessible to people from all walks of life. This has made the brand highly popular among budget-conscious fashion enthusiasts without compromising on the quality of their products.

Another notable feature of LovelyWholesale is its excellent customer service. The brand has a responsive and dedicated customer support team that is always on deck to help shoppers with their inquiries and concerns. This team is available round the clock to provide assistance and ensure that shoppers have an enjoyable and effortless shopping experience.

In conclusion, LovelyWholesale is an excellent online fashion store that offers a vast collection of trendy and affordable fashion items. With their commitment to providing high-quality products, affordable prices, and top-notch customer support, LovelyWholesale has become a favorite among fashion lovers worldwide.
How to file a complaint about LovelyWholesale?

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1. Log in or create an account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with LovelyWholesale in the 'Complaint Title' section.

4. Detailing the experience:
- Mention key areas such as transactions with the company, nature of the issue, steps taken to resolve it, personal impact, and the company's response if applicable.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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Ensure to follow these steps carefully to effectively file your complaint or review about LovelyWholesale on ComplaintsBoard.com.

Overview of LovelyWholesale complaint handling

LovelyWholesale reviews first appeared on Complaints Board on Jul 8, 2015. The latest review LovelyWholesale - A Fashion Destination for Trendsetters was posted on Mar 28, 2024. LovelyWholesale has an average consumer rating of 1 stars from 256 reviews. LovelyWholesale has resolved 0 complaints.
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  1. LovelyWholesale Contacts

  2. LovelyWholesale phone numbers
    +1 (516) 299-9077
    +1 (516) 299-9077
    Click up if you have successfully reached LovelyWholesale by calling +1 (516) 299-9077 phone number 2 2 users reported that they have successfully reached LovelyWholesale by calling +1 (516) 299-9077 phone number Click down if you have unsuccessfully reached LovelyWholesale by calling +1 (516) 299-9077 phone number 1 1 users reported that they have UNsuccessfully reached LovelyWholesale by calling +1 (516) 299-9077 phone number
    +1 (619) 828-3688
    +1 (619) 828-3688
    Click up if you have successfully reached LovelyWholesale by calling +1 (619) 828-3688 phone number 1 1 users reported that they have successfully reached LovelyWholesale by calling +1 (619) 828-3688 phone number Click down if you have unsuccessfully reached LovelyWholesale by calling +1 (619) 828-3688 phone number 1 1 users reported that they have UNsuccessfully reached LovelyWholesale by calling +1 (619) 828-3688 phone number
  3. LovelyWholesale emails
  4. LovelyWholesale address
    71-75, Shelton Street, Covent Garden, London, England, Greater London, WC2H9JQ, United Kingdom
  5. LovelyWholesale social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all LovelyWholesale contacts
LovelyWholesale Category
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