CB Appliances Lowe's Windows and sliding door installation

Lowe's review: Windows and sliding door installation

Rene Hiles of US

May 29, 2024 10:11 am EDT

Verified customer

Featured review

I had all 16 windows in my house replaced on 1/4/24

2-3 have screen issues and Lowes was ordering new ones - never got

Bathroom window was supposed to have privacy glass, it did not. Lowes was reordering - never got

Sliding glass was installed on 1/4/24. Person at Lowes ordered the wrong door, so it opened over my heater vent. Took 3 months to receive the right door finally installed on 4/19/24. The day it was installed the installers had issues getting it in. I told them something did not look right about it, caulk is not correct on the outside and you need to hand to open and close the door. I have called several times for a supervisor named Scott and have gotten no return phone call.

Claimed loss: Loss of time off work for installed and phone calls

Desired outcome: Screens, privacy window installed and replace the sliding glass door, any damage done due to the caulk not being completed correctly and a refund as promised.

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