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Lunasmods.com

Lunasmods.com review: Scam on gaming accounts 64

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6:39 am EST
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On the 22nd Jan 2017 i purchased mods for my PS4 account on www.lunasmods.com, after payment i got details on whom to contact.

After contacting them they told me that they cannot do it and they keeping my money. Admitting they scam people and laughing it off.

Kyle Luna has a youtube page.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

64 comments
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Zykruh
US
Feb 06, 2017 4:47 am EST

I was also scammed. I bought a GTA5 account and messaged him about it. He said his GTA wasn't working and would fix it. Then claimed he had to order a new hard drive. 2 weeks later, still nothing. After that he wouldn't reply on Twitter or kik. This was about 3 months ago.

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followinstructions
US
Jul 30, 2017 12:51 pm EDT
Replying to comment of Zykruh

Did you message any of the other three modders? So because one modder couldn't do it you say it's a scam. Technology issues happen. That's why he has a full staff of modders.

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Conner11
US
Apr 20, 2019 2:52 am EDT
Replying to comment of Zykruh

I bought a GTA V account for xbox last night and just got it today. They are not a scam like you say they are (: Also my friends bought accounts first then told me about it... None of us got scammed

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denisee34
US
Apr 22, 2019 8:21 pm EDT
Replying to comment of Zykruh

I got the full package for GTA V. Bought it from lunasmods last night then get helped today, I am very happy with my order.

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Andon
US
May 24, 2019 8:59 pm EDT
Replying to comment of Zykruh

I bought a PS4 service for gta v and got it today. I was assisted by “bosskid”. I’m definitely buying again from Lunasmods.

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stanley21891
US
Sep 11, 2020 7:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Andon

yeah same! But I got money on xbox one, definitely buying more once i run out LOL

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jordan9382
US
Sep 14, 2020 2:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Zykruh

I bought money for gta v on xbox one yesterday and received what I paid for today. Here's a quick walk through on the process
Once I purchased, my receipt had instructions for me. Those instructions will take you to a page on their website which then takes you to their private discord. Once you join their private discord, there's lots of other customers in their general chat and also their whole staff team. It is not like their other discord that you can publicly access. I then found out that the public discord is only meant to get into contact with Luna. That is the sole purpose for that discord. I was a bit confused on what to do at first, so then I asked in general chat and I was told I need to create a ticket. I then created an xbox one ticket, waited to be helped then their staff member ellis helped me today.

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cfdasffxzs
bburg, US
Nov 30, 2020 10:12 pm EST
Replying to comment of jordan9382

hey i need your help

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Jeremy Ryan
US
Feb 17, 2017 4:57 am EST

I spent $160 on mods and this Kyle Luna kid told me i need to wait 2 weeks as its a big job. After 2 week i messaged him on KIK and he then pretended like he didn't know who i was. Still today, 6 months later he has not done the mods nor has he refunded me. Becareful of the kid, he is really dodgy, you can see he is not very bright from his Youtube Video, he can't even talk properly, i think its from all the drugs.

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lunasmods
US
Feb 27, 2017 6:16 pm EST

How can you spend $160 on mods? When most of them cost $10.

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followinstructions
US
Jul 30, 2017 12:53 pm EDT

Also, when you get the mods you don't contact Luna. Clearly you didn't purchase anything or you would know that Luna doesn't mod. He owns the business. Would you contact Bill Gates to fix your PowerPoint? Dummy.

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Trevor Passel
US
Feb 24, 2017 10:52 am EST

They took over $300 from me, they said they could do the work and then they never contacted me back. When i finally was able to get hold of Kyle Luna on KIK, he told me that they can't do the mods for GTA anymore and there are no refunds. This can't be legal !, it is definelty a hugh Scam ! and i have reported him. Lunamods are very bad guys !

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lunasmods
US
Feb 27, 2017 6:15 pm EST

Over $300? How can that be possible? Most of our things cost $5-$25. With two other products costing $35 and $45. So how can that simply become $300?

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followinstructions
US
Jul 30, 2017 12:55 pm EDT

Wow. There is NOTHING even close to $300. I challenge you to provide any proof. Post your order number. Please. I'll be glad to verify the exact status of this so called scam. If you can't do that then you are a liar.

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lunasmods
US
Feb 27, 2017 6:14 pm EST

LOLOLOL over $300? $160? Most of our things at Lunasmods.com cost $5... These comments are hilarious lmao. BTW in the picutre. it shows the kik has no profile picture, mine always has a profile picture (:

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OMGitsJack
US
May 12, 2018 6:10 am EDT
Replying to comment of lunasmods

Most of our items cost $5. Huge exaggaration.

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Chad Eswin
US
Mar 01, 2017 7:26 am EST

I was ripped off last week by this guy. I only spent $30, but that is alot of money to me. He said that he is a well known interent guy and he does this for a living so i trusted him to mod my call of duty black op3 for ps3, then i message him and he said that i need to wait, since then he has not replied at all and is ignoring. Also he is not well known he has a few youtube videos he made cheaply, this is a scam. i have read alot of bad reviews all over the internet on lunasmods

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followinstructions
US
Jul 30, 2017 12:57 pm EDT
Replying to comment of Chad Eswin

Interesting. The email you receive with your order gives you instructions on who to contact. A list of modders... or join his discord where the modders work. But you sent a message to the CEO of the company expecting him to respond to you and work your order? Are you unable to follow instructions or did you just not actually order so you are making this up?

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DannyJ11331
US
Nov 18, 2018 6:19 pm EST
Replying to comment of Chad Eswin

They have never offered anything for Black Ops 3 on playstation.. it says it is only for xbox..

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KPG F over
US
Mar 11, 2017 3:48 pm EST

Aye same, bought some money off this dude and whenever i tried to exchange it for something i just got "Nope" back each time and when i asked for a refund he just never responds. Only spent 10 but still money is money and if he's scamming he needs to be brought to justice, he says on his site no refunds under any circumstances but failure to provide product without refund is acting ultra vires in terms of law, he cannot act above it.

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followinstructions
US
Jul 30, 2017 12:59 pm EDT
Replying to comment of KPG F over

You agreed to the terms of the product (no refunds) but also clearly states you can exchange for something of equal or lesser value. And it happens all the time. When you accept the terms of service perhaps you should have read them?

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DannyJ11331
US
Nov 18, 2018 6:18 pm EST
Replying to comment of KPG F over

If you really purchased, message Luna on discord directly and he will resolve any issues.

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Derik Ward
US
Dec 31, 2020 1:52 pm EST

I just bought the silver package I think yesterday and now what do I do because I don’t know what there discord is?

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Jamie Hamill
US
Apr 21, 2017 6:20 pm EDT

Wasn't this guy the one who was exposed by golden mods?

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followinstructions
US
Jul 30, 2017 1:01 pm EDT

Lol. You must be golden mods or something. Pretty sure no one has ever heard of him. Must be hard being so salty every day.

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Tanner12
US
Dec 31, 2017 2:39 pm EST

I contacted every modder and have been ignored. You are scammers stop commenting back like your legit. Lmao get a life and get A real job u should be doing this for free. [censor]

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Tanner12
US
Dec 31, 2017 2:40 pm EST
Replying to comment of Tanner12

Also your lucky I don't know where you live cuz id really beat you the [censor] up [censor]

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Steven01
US
Feb 25, 2018 8:44 pm EST

I purchased from Lunasmods.com and got my account in about 16 hours... they are not a scam.

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Derik ward23
Broken Arrow, Oklahoma, US
Dec 31, 2020 2:34 pm EST
Replying to comment of Steven01

It’s been about 14 15 hours sense I bought the silver package do I just needa wait or join a discord if so what is there discord

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Gunner4
US
May 24, 2018 2:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

All i have to say is [censored] this ma'[censored]er, i hope one day i could get this punk [censored]. My son bought a $15 dollar thing and he never got it. This lunasmods [censored] is a scam. I hope i get to get my hands on whoever is this coward [censored].

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DannyJ11331
US
Nov 18, 2018 6:17 pm EST
Replying to comment of Gunner4

Then go on the website and join their support discord if you need help..

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wootywooter
US
May 26, 2018 3:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Just do chargebacks on these [censored]. just call up the number on the back of your card, explain that lunamods failed to deliver what you bought.

Lol at the [censored] trying to defend him.

Also says this directly on the website: "if you did not get any emails and you didpay please contact luna on discord."
Hmm sounds like you are directly contacting him. no where on the site does it say you will be contacting modders.
They can't live up to any of the mods they promise. and are extremely slow to do anything.

Now lets quote the [censored] trying and failing to defend him on here.. which you can tell are all shills for him.
"wow. there is nothing even close to $300."
"lololol over $300? $160? most of our things at lunasmods.com cost $5"

Its almost like people bought multiple mods in one order for what ever reason... common sense isnt very common with these shills

Fun fact: terms and conditions are a contract with both sides having to live up to what is promised. lunamods cant deliver on their promise, which means no refunds is just a [censored] cop-out on being a [censored] person.

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DannyJ11331
US
Nov 18, 2018 6:17 pm EST

On the receipt it tells you to contact the modders. It tells you how to contact them and gives you all of the links. You can only access this through the receipt. I purchased a Black Ops 2 Custom rank for Xbox One, I got the email after purchasing, then clicked on the link. Then I join the discord which has all of the modders in it. There are two discords, one that is public on the website and the other discord is only accessible through the receipt.

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DannyJ11331
US
Nov 18, 2018 6:31 pm EST

I have purchased a Black Ops 2 custom rank the other day... Most of these reviews do not seem to be true. I can provide proof if needed that I placed an order and got what I paid for. This is how his website works.. When you place an order all the information you need to know gets sent your email on the receipt. On this receipt it tells you to go to two different links, one for xbox and one for playstation. These links are not visible on the website and only customers can see them on their receipt. The owner of Lunasmods does have two discords. One for support, to message him directly for help and another for his customers. The one for his customers, has all of the modders in it as well. You simply join the discord and message the modders to get what you paid for. I will be posting some images of the discord the customers only have access to (the link to join the discord is on all receipts).

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KHAX Clan
US
Mar 23, 2019 9:47 am EDT

The KHAX Clan of KTommyCompany has received the customer's responses, this website has been requested to be taken down by the owner or else seizure of the website/domain may occur. This website is in violation of human rights act of the KHAX Clan and the group may take action based on these reviews. It is ordered to follow these commands as it may return devastating results to the owners or people responsible for this website.
Thanks
KHAX Clan,
Cyber Justice and Activist Group

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ChrisJamesScott
US
Mar 27, 2019 8:47 am EDT

Lunasmods ripped me off to, bunch of kids ripping people off!

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Jimen442
US
Mar 27, 2019 2:31 pm EDT

I paid for Unlock all on GTA V for PC and I got what I paid for...

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JordanSmith876
US
Sep 07, 2020 7:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Jimen442

yeah same, i bought money three different times for xbox one on gta! I also got what I paid for

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AndrewGuy85
US
Mar 27, 2019 2:44 pm EDT

I purchased MW3 full package for xbox one and their modder unfair was able to give me what I purchased. The godmode works great, dont like how it lags in the beginning of the gaming but its ok. They are not a scam! Im going to be purchasing from them again but this time for black ops 1

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Matt741
US
Apr 07, 2019 4:23 pm EDT

I just got my GTA V account modded for PC from lunasmods. they are very legit, my brother is going to get his account modded like mine now later today. i got 1b with everything unlocked and also rank 300

Shane7347
Shane7347
Atlanta, US
Apr 07, 2019 5:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Thanks for letting us know!

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Joshu Montano
US
Apr 09, 2019 7:07 pm EDT

I just got the full package for GTA V. 100% recommend buying

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Joshu Montano
US
Apr 09, 2019 7:09 pm EDT

meant to say i bought the full package and i just got it done to my account. 100% recommend!

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Jackson1701
US
Apr 14, 2019 5:36 pm EDT

I purchased GTA V full package for Xbox and exploits was able to give me what i paid for, 10/10 recommend

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RhichardRichy
US
Apr 14, 2019 8:58 pm EDT

I got my GTA V account done and got 10b added onto my account! thank you so much lunasmods.com

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AbramSarmiento
US
Apr 18, 2019 2:25 am EDT

Just got my GTA silver package for xbox ealier, I love the account so much. Thank you lunasmods!

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Conner11
US
Apr 20, 2019 2:54 am EDT

I bought a GTA V account for xbox last night and just got it today. Also my friends bought accounts first then told me about it... None of us got scammed!

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denisee34
US
Apr 22, 2019 8:22 pm EDT

I got the full package today, thank you so much. Not a scam

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A-gamer-can
US
Apr 03, 2020 4:15 pm EDT
Replying to comment of denisee34

Was it a premade account? I still haven’t got mines yet and it’s been a few days ://

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Francisco Noubleau
US
Apr 08, 2022 1:14 am EDT

Same here man I guess they just take long to make tbh

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Golololololol
US
Mar 15, 2020 6:33 pm EDT

Alright [censored] who are reading this to see if Lunasmods.com is a scam. Hard [censored]in no good buddy. They are the FIRST legit modding services site I've come across. You got questions? [censored]ing duh. They got answers. The staff is friendly as [censored], and want to complete your order as soon as they can so you can be a [censored]ing bad [censored] on whatever game you purchased the service for. Thank you

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Kyrhy
US
Mar 31, 2020 3:51 pm EDT

It took a month to get what i paid but i GOT what i paid and more because it took so much time to complete
5/5
Would buy more services

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A-gamer-can
US
Apr 03, 2020 4:14 pm EDT
Replying to comment of Kyrhy

Wait how long exactly? I got a premade account and it’s been a few days now but I still haven’t got mines yet. Even though it said I’ll receive it in the next 24hrs?

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DiegoGomez
US
Apr 02, 2020 8:59 pm EDT

I bought a lot of money for GTA V on PS4 and black ops 3 for PS4 done also
Thank you so much, I’ve been a loyal customer for a year now 💙
Just bought more money today and got it done today also

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DaveLethal
US
Apr 15, 2020 8:17 pm EDT

I bought a diamond package account and got it about 50 hours after I purchased. I am very happy with the account 10/10

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bettybret
US
Aug 23, 2020 6:59 pm EDT

I bought money on GTA V for PS4
10/10 I am definitely buying again once I am out of money

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aj cairns
US
Sep 01, 2020 9:15 am EDT

Easy scam like atleast put some effort into it every account that says they “bought” from them has only ever commented on this post and who would except the people who got scammed and or Lunasmods themselves search up Lunasmods scam to find this complaint board and then make a account only to ever reply to this thread just doesn’t add up bois

Lunasmods.com
Lunasmods.com
Sep 05, 2020 5:47 pm EDT
Replying to comment of aj cairns

If you truly paid, message me on discord so we can get your order resolved.
What is your discord?

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Yacoo6
US
Sep 05, 2020 9:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of aj cairns

This website only gives us the option to "file a complaint". I don't want to file a complaint, I want to file a positive review. I can't speak for others but since I don't want to file a complaint and just want to leave a review... which is why I came here.

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Yacoo6
US
Sep 05, 2020 9:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Yacoo6

I have gotten what I paid for. I did have issues at first, then I messaged Luna on discord for help then my issue was resolved.

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011000101
London, England, Greater London, GB
Feb 28, 2021 1:00 pm EST

After some time snooping around in your files an domain I can easily see that you are the definition of a scammer, nothing you speak of makes any sense an looking at your activity on this website alone goes to show even more so, EVERYONE that reads this comment just know this guy has made
Many accounts on this complaint board so he can defend his ‘services’ yet can’t even protect himself from a breach🍻🧾

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stanley21891
US
Sep 11, 2020 7:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I paid for money on xbox one for gta v and I got what I paid for, definitely recommend!

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Derik Ward
US
Dec 31, 2020 4:59 pm EST

I just bought a silver package what do I do now

  1. Lunasmods.com Contacts

  2. Lunasmods.com phone numbers
    +1 (626) 387-3923
    +1 (626) 387-3923
    Click up if you have successfully reached Lunasmods.com by calling +1 (626) 387-3923 phone number 0 0 users reported that they have successfully reached Lunasmods.com by calling +1 (626) 387-3923 phone number Click down if you have unsuccessfully reached Lunasmods.com by calling +1 (626) 387-3923 phone number 0 0 users reported that they have UNsuccessfully reached Lunasmods.com by calling +1 (626) 387-3923 phone number
  3. Lunasmods.com emails
  4. Lunasmods.com address
    ROW DTLA, 777 S Alameda St Bldg 1, Unit 100, Los Angeles, California, 90021, United States
  5. Lunasmods.com social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
Lunasmods.com Category
Lunasmods.com is ranked 320 among 410 companies in the Mobile Phones category