Luulla’s earns a 1.2-star rating from 20 reviews, showing that the majority of shoppers are dissatisfied with their purchases.
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Buyer Beware: Luulla's Replica Dresses are Cheaply Made and Misleading
So, I was looking for a dress for my brother's wedding and stumbled upon Luulla. I found a dress that I really liked, but it was a replica. I knew that going in, but I didn't expect it to be so cheaply made. The quality and finish were nothing like the original dress. I think it's really misleading for them to use the original designer's photo of the dress. It's not fair to the customer.
The customer service was pretty good when I was ordering the dress. The person I talked to was quick to respond to my questions. But now that I want to return the dress, they've gone quiet. I haven't heard anything back from them. It's really frustrating.
I've learned my lesson though. I should have known that if something seems too good to be true, it probably is. I should have just spent the extra money and bought the real thing. Now I'm stuck with a dress that I don't even want to wear. I guess I'll just have to chalk it up to a lesson learned.
So, if you're thinking about buying something from Luulla, I would say to be careful. Make sure you read all the reviews and do your research before making a purchase. And if you do end up buying something and it's not what you expected, don't expect to get your money back easily. It's better to spend a little more money and get something that you know is going to be good quality.
Luulla Review: Terrible Reputation for Keeping Your Money and Never Sending Products
Luulla is a website that I would not recommend to anyone. They have a terrible reputation for keeping your money and never sending the product. It's a complete waste of time and money. I had a bad experience with them and I don't want anyone else to go through the same thing.
One of the things that really bothered me was that they have you pay through PayPal. They know that no one will pay with their credit card directly, so they use PayPal to get over by keeping the money and the product. It's a sneaky way to do business and it's not fair to the customers.
There are many other places where you can order from that are really good with very good products. You don't have to waste your time and money on Luulla. A lot of the dresses that they sell can be found on Amazon for cheaper. It's just not worth it to deal with Luulla.
In conclusion, I would not recommend Luulla to anyone. They have a terrible reputation for keeping your money and never sending the product. It's not worth the risk. There are many other places where you can order from that are much better. Don't waste your time and money on Luulla.
Beware of Luulla: Poor Quality Products and Terrible Customer Service
So, I decided to give Luulla a try and ordered a dress from their website. When the package arrived, I was so excited to try it on and see how it looked. But, boy was I in for a surprise! The dress looked nothing like the picture on their website. It was almost comical how bad it looked. The color was off, the fabric was cheap, and the fit was all wrong. I was so disappointed!
I immediately reached out to their customer service team to let them know that I was unhappy with the dress and wanted to return it for a refund. But, to my surprise, they were not very helpful. They kept defending the dress and saying that it looked as pictured on their website. I couldn't believe it! I even sent them pictures of the dress I received, but they still wouldn't budge.
I've been trying to get my money back for the past three months, but it's been a total goose chase. Luulla's customer service team keeps giving me the runaround and won't let me return the dress. It's been such a frustrating experience!
So, my advice to anyone thinking about ordering from Luulla is to BEWARE! Don't be fooled by their beautiful pictures and promises of high-quality products. They use these pictures to lure you in, but the reality is that their replicas are very bad. Save yourself the time, money, and headache and shop elsewhere.
Terrible Experience with Luulla: Unprofessional Customer Service and Shipping Hassles
This company, Luulla, is not very professional. I had a bad experience with them when I ordered a dress and it took three months to arrive. When it finally did arrive, it was too small even though I had custom ordered the size. I was very disappointed and contacted their customer service for help. They told me to return the dress to get my money back.
The problem was that Luulla is based in China, and it cost me $113.00 to ship the dress back to them. When the dress arrived at Chinese customs, they refused it because they had to pay $77.00 in taxes. This was very frustrating for me because I had already spent so much money on shipping, and now I was stuck with a dress that didn't fit and no way to get my money back.
I tried to contact Luulla's customer service again, but they were not very helpful. They should have refunded my money as a gesture of good will when they realized that the dress was shipped too small. Instead, they made me go through the hassle of returning the dress and dealing with customs.
Overall, I had a terrible experience with Luulla and I would not recommend them to anyone. Their customer service is not very good and they do not seem to care about their customers. I have told all of my friends and family not to order from them, and I will never order from them again.
Luulla Review: Amazing Website with High-Quality Products and Exceptional Customer Service!
Luulla is an amazing website that I absolutely love! I have ordered from them multiple times and have never been disappointed. The people who work at Luulla are truly wonderful and they always go above and beyond to make sure that their customers are happy. I trust them completely and I know that I can always count on them to deliver high-quality products.
One time, I ordered some clothes from another website called Glittershe and it was a complete disaster. They sent me a dress that was way too small and when I tried to contact them about it, they never responded. I was so frustrated and upset that I went on the radio in America and told everyone that Glittershe was a scam. I warned people not to buy from them or send them any money.
But then I discovered Luulla and everything changed. I was hesitant at first because of my bad experience with Glittershe, but I decided to give Luulla a chance. And I am so glad that I did! The clothes that I ordered from Luulla were absolutely beautiful and they fit perfectly. I was so impressed with the quality of the products and the level of customer service that I received.
I love Luulla so much that I even told all of my American friends to shop there too. I think that everyone should know about this amazing website and the wonderful people who work there. If you are looking for beautiful clothes and honest, reliable service, then Luulla is the place for you. I cannot recommend them enough!
Thank you, Luulla, for being such an amazing company. You truly are the best and I appreciate everything that you do. God bless!
Luulla: A Total Scam with Terrible Quality Clothing
I gotta say, I was really let down by the dress I got from Luulla. It looked so cute in the picture, but when it arrived, it was just a cheap, awful-looking piece of clothing. I mean, seriously, it was the worst quality dress I've ever seen! I was so disappointed.
And to make matters worse, the company is a total scam. They send you emails saying they've left you a message, but when you try to click the link, it just stalls out. And returning the dress is a nightmare. You have to go through like 15 different steps, and it's all just part of their scam.
Honestly, I've learned my lesson about ordering things online. You just can't trust where things are coming from. And even though it was only $40, it's the principle of the thing. This company is deceptive and wrong, and they need to be shut down.
Luulla Review: Total Rip-Off! Don't Waste Your Money on This Site
I gotta tell ya, Luulla is a total rip-off. I mean, seriously, don't waste your hard-earned cash on this site. I was scrolling through their pages and saw this gorgeous dress that I just had to have. So, I ordered it and gave them all my measurements, which I got from a fancy-pants tailor, mind you. But when the dress arrived, it was a total disaster. I'm not even kidding, it looked like something you'd find in a back alley market in China. I'm so disappointed. I even attached some photos so you can see for yourself. The material was so cheap, it was like a mix of Lycra and polyester. And don't even get me started on the fit. It was all wrong. I ordered the model dress, but what I got was a hot mess.
Now, I'm trying to get a refund, but it's like pulling teeth. And to make matters worse, they charged me $15 for shipping, which was way more than what AmaraX actually charged. These guys are straight-up thieves. I can't believe how bad this experience has been. I really wish I had read some reviews before I ordered.
Luulla Review: Poor Service, No Refund, and Empty-Handed
So, I was looking for a dress for my daughter's homecoming event and decided to give Luulla a try. I placed my order on September 25th and was given a login to track my shipment. However, when I logged in, there was no tracking information or phone number to contact them. I waited patiently for the dress to arrive, but it never did. The event came and went, and I was left empty-handed.
I reached out to Luulla for a refund, but they told me to dispute it with PayPal, which I didn't even use for the purchase. It was frustrating to see that they took no responsibility for their poor service and expected me to jump through hoops to get my money back.
In my opinion, Luulla is a scam. They don't care about their customers and are only interested in taking their hard-earned money. If you want to avoid disappointment and lose your money, then by all means, use this site. But if you want to have a good shopping experience, I suggest you look elsewhere.
Overall, I was extremely dissatisfied with my experience with Luulla. I would not recommend this site to anyone and will never use it again. It's a shame that there are companies out there that don't care about their customers and only care about making a quick buck.
Luulla Review: Don't Waste Your Money on This Sketchy Site
I gotta say, I was really excited to order from Luulla. I saw this beautiful dress on their website and I just had to have it. I mean, who wouldn't want to look like a million bucks, am I right? So, I ordered it in a size 8, which is what I usually wear. I figured it would fit perfectly, just like everything else in my closet.
Well, let me tell you, I was in for a rude awakening. When the dress arrived, I couldn't even zip it up past my waist. And if that wasn't bad enough, there were these weird puckers on the sides of my hips that were big enough to fit a golf ball in. I mean, what the heck?
So, I decided to email their customer service at ***@gmail.com. But get this, they didn't even give me their name! I mean, talk about sketchy. Anyway, they made me send them pictures of the dress to "prove" my case. And then, they had the nerve to tell me that they wouldn't refund my $174 purchase. Can you believe it?
To make matters worse, Luulla is based in China, so there's really no way for me to get my money back. I mean, I guess I should have known better, but still. It's just not right.
So, let me save you the trouble. Do NOT order from Luulla. Trust me, you'll be sorry if you do.
Disappointing Experience with Luulla: Late Delivery and Unfair Return Policy
I gotta say, I'm not too happy with my experience with Luulla. I ordered something on October 12th and it's now December 5th and I still haven't gotten it. I tried to reach out to the seller twice, on October 20th and 28th, but I didn't get any response. Then, on November 3rd, I finally got an email saying that my order had been shipped without tracking and would arrive in 2-3 weeks. But guess what? I still haven't received it.
I was pretty upset about this, so I decided to check out their return policy. And let me tell you, it's not great. Apparently, I'm not eligible for a refund because I didn't request it within 30 days. But how was I supposed to know that I needed to request a refund when I hadn't even received the item yet? It's not like I was just sitting around twiddling my thumbs, waiting for it to arrive. I was under the impression that it would arrive within the 2-3 week timeframe that they gave me.
Honestly, I feel like I've been scammed. They told me that my order would arrive within a certain timeframe, and then they didn't deliver on that promise. And now, because of their ridiculous return policy, I'm stuck with nothing to show for my money. It's just not right.
So if you're thinking about ordering from Luulla, I would definitely recommend that you think twice. Make sure you read their return policies carefully, and don't trust any promises that they make about shipping times. Because in my experience, they don't seem to be very reliable.
Luulla Complaints 10
Disappointing Experience with Luulla: No Tracking, No Delivery, No Refund
I recently made a purchase on Luulla, a website that sells various items including clothing. I was excited to receive my new jacket, but unfortunately, my experience was not a positive one. I did not receive any tracking information for my order, which made me a bit uneasy. After waiting for two weeks, I decided to reach out to the seller to inquire about the status of my order. To my disappointment, the seller informed me that my jacket had already been shipped. However, I still had not received it after waiting for over a month.
At this point, I was frustrated and decided to ask for a refund. I reached out to the seller again, but this time, I did not receive a response. I waited for two months, hoping that my refund would eventually come through, but it never did. I was extremely disappointed with my experience and would not recommend this website to anyone.
Overall, my experience with Luulla was not a good one. I did not receive my order, and when I asked for a refund, I was ignored. It's important to be cautious when shopping online, and unfortunately, this website did not meet my expectations. I would advise others to avoid making purchases on Luulla to avoid similar issues.
Luulla Review: Poor Quality Dresses and No Customer Service - Beware!
I just want to share my experience with Luulla. I ordered two dresses for my bridesmaids and was excited to see how beautiful they looked in the pictures. However, when the package arrived, I was disappointed to find that the dresses were of very poor quality and looked nothing like the ones in the pictures. It was a total scam and a quick way for them to make a buck. I tried to contact them to resolve the issue, but there was no way to get in touch with them. It's not right what they do and I hope they get in trouble for it. So, if you're thinking of ordering from Luulla, I suggest you think twice and look for other options. Don't make the same mistake I did.
Buyer Beware: Total Ripoff from Sock Seller with False Advertising and Slow Shipping
This seller is a total ripoff, I tell ya! I was so excited to get my hands on some socks from their website, but boy was I disappointed when I received them. The socks on the website had texture and ribs, but the ones I got were flat and dull. What a bummer! And get this, they were advertised as wool, but they turned out to be synthetic. What a letdown!
But wait, it gets worse. I ordered these socks way back on 11/25/21, and I just received them on 1/6/21. That's over a month! And to top it all off, when I tried to return them for a refund, I found out that the shipping costs more than the refund amount. What a scam!
And don't even get me started on the website. Every time I try to write a review, the darn thing crashes. Talk about frustrating!
All in all, I would definitely recommend staying away from this seller. They are not to be trusted.
Is Luulla Legit?
Luulla earns a trustworthiness rating of 81%
Highly reliable. Use their services with confidence, yet trust but verify.
Luulla has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Luulla.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Luulla.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Luulla and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Luulla's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 10 complaints being resolved.
- We conducted a search on social media and found several negative reviews related to Luulla. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Experience with Luulla: Misleading Product and Poor Customer Service
So, I was looking for a dress for a special occasion and stumbled upon Luulla. I found a dress that I really liked and ordered it in size 14. I was in a bit of a hurry, so I paid an extra 48 dollars for quick shipping. However, when the dress arrived, I was really disappointed. It was not the same dress as what was shown in the picture and it was not sewn together correctly. I was really upset and decided to contact customer service.
I sent three emails, but they all came back. Finally, I received a response from customer service, but it was so unprofessional. They basically said that they don't offer refunds. I was really frustrated and angry. I couldn't believe that a US magazine had promoted this site.
Overall, I would not recommend Luulla. The dress I received was not what I ordered and the customer service was terrible. I was really disappointed with my experience and would not shop there again.
Luulla Review: Unprofessional and Worrisome Customer Service
So, I gotta say, I'm pretty worried about this Luulla website. I ordered a dress for my daughter's party almost a month ago and I've been trying to get in touch with the seller to fix the zip code on the address and get some info on when it's gonna arrive, but I haven't heard back from them at all. It's super unprofessional and it's making me wonder if this whole site is a scam. I mean, I've read some other reviews and they're not exactly glowing, if you know what I mean. I don't wanna get robbed, you know? So, I'd definitely think twice before ordering anything from Luulla.
Disappointing Experience with Luulla: High Shipping Cost and Poor Customer Service
I recently bought a dress from Luulla, and while it was pretty and simple, the shipping cost was over $30. I needed the dress for a school dance, so I ordered it almost two months in advance. However, when the dance was only a week away, the dress still hadn't arrived. We tried calling and emailing customer service, but it was terrible. It felt like there was no one there to help us. Unfortunately, the dress never arrived, and we had to figure out how to get our money back with the help of our bank. I would not recommend ordering from Luulla.
Disappointing Experience with Luulla: Long Wait, No Response, and No Refund
I bought a necklace from Luulla and was pretty excited about it. But then I waited and waited and waited for it to arrive. I mean, I waited over a month! I was starting to get worried that it was lost in the mail or something. So, I reached out to the seller to see if they could give me an update on the status of my order. But, they never responded. I was pretty disappointed, but I figured I could just reach out to Luulla's help team and they would be able to help me out.
Well, I was wrong. When I contacted Luulla's help team, they told me that I would have to take the issue up with PayPal myself if I wanted a refund. I was pretty frustrated by this, because I had already waited so long for my order and now I had to go through even more hassle just to get my money back. But, I figured I would give it a shot.
Unfortunately, I haven't been able to get a refund from PayPal. They don't have a record of the transaction in my PayPal account, even though my debit card statement clearly shows that I paid for the necklace. So, now I'm out of my money and I don't even have the item that I ordered. Needless to say, I won't be using Luulla again.
Overall, I was pretty disappointed with my experience with Luulla. The fact that the seller never responded to my messages was frustrating enough, but the fact that Luulla's help team wasn't able to help me get a refund just made things even worse. I would definitely caution anyone thinking about using this site to be careful and make sure you're prepared to deal with any issues that might come up.
Warning: Luulla is a Scam - Don't Waste Your Money!
So, we decided to buy a dress for my daughter from Luulla. We were a bit worried that it might not arrive on time, so I tried to cancel the order. Unfortunately, we were unable to cancel it, so we just went ahead and told them to process the dress. However, to our dismay, we never received the dress. We were also not able to get a refund, and we never received any communication from the company. It has been a year now since we placed our order, and we still haven't received anything from them. We were really disappointed with our experience with Luulla.
We strongly advise you not to order from this company. It is a major scam! They will take your money and never deliver the product. We learned our lesson the hard way, and we don't want anyone else to go through the same thing. We hope that this review will help others avoid the same mistake that we made.
Luulla's Poor Customer Service and Refund Process: A Frustrating Experience
I bought some shoes from Luulla for a sorority party I was going to in 2020. I was really excited to wear them because they were royal blue and yellow, which are my sorority's colors. But when I got an email saying that the shoes were damaged, I was really disappointed. I was hoping they would be able to send me a replacement pair, but instead they offered me some other shoes that were really ugly. They didn't even look anything like the shoes I had originally ordered!
I told them I didn't want the replacement shoes and asked for a refund instead. That was back in November, and it's now January 8, 2020, and I still haven't received my money back. I'm starting to wonder if they're just trying to scam me or something. It's really frustrating because I was really looking forward to wearing those shoes to the party, and now I don't even have them OR my money.
Honestly, I wouldn't be surprised if they were writing their own positive reviews to try and make themselves look better. It seems like a lot of companies do that these days. But I'm not going to be fooled by that. I just want my money back so I can buy some shoes from a different company that actually cares about their customers.
Nightmare Experience with Luulla: Terrible Customer Service and Return Policy
This company is the worst to deal with, it's been a complete nightmare. I bought a custom-made dress for $129 and it's been a struggle to get in touch with the seller to return it. I had to go through Luulla Support and it's been a back and forth email exchange for over a week now. They're now asking me to pay the full shipping costs for a heavy, full-length dress internationally, and I still haven't heard why I can't just get a new one. It's just terrible, terrible, terrible. I would not recommend buying from this website at all.
About Luulla
The website is well-designed and easy to navigate, with a clean and modern interface that allows users to browse through various categories such as clothing, jewelry, home decor, and accessories. Each product listing includes detailed information about the item, including high-quality images, product descriptions, and pricing.
One of the standout features of Luulla is its commitment to supporting small businesses and independent sellers. The platform provides a space for these entrepreneurs to showcase their products and reach a wider audience, which helps to promote creativity and innovation in the marketplace.
In addition to its extensive selection of handmade and unique products, Luulla also offers a range of convenient features for buyers, such as secure payment processing, fast shipping, and easy returns. The website also has a helpful customer support team that is available to assist with any questions or concerns.
Overall, Luulla is an excellent platform for anyone looking to discover and purchase unique and handmade products from independent sellers around the world. With its user-friendly interface, commitment to supporting small businesses, and convenient features for buyers, it is a great choice for anyone looking for a more personalized and authentic shopping experience.
Overview of Luulla complaint handling
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Luulla Contacts
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Luulla emailsfeedback@luulla.com99%Confidence score: 99%Supportsupport@luulla.com94%Confidence score: 94%Support
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Luulla social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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