Makecustomgifts
Reviews and Complaints

I was really excited to order some custom socks from Makecustomgifts for my husband as a Christmas gift. I placed my order well in advance, but unfortunately, Christmas has come and gone and I still haven't received my order. According to the tracking information, only a label has been created on December 21, 2019 at 2:05 pm, and USPS is still awaiting the item in Fremont, CA 94538. I reached out to customer service to inquire about the delay and was told that the item is in route and to wait a few more days for further tracking information. I understand that things can get delayed during the holiday season, but it's been quite a while now and I'm starting to get frustrated. I was really hoping to give these socks to my husband as a stocking stuffer, but it looks like that's not going to happen. I'm considering filing a dispute with my credit card company in the morning if I don't receive any updates soon. Overall, I'm disappointed with the delay and lack of communication from Makecustomgifts.

I recently made a purchase from Makecustomgifts in early November. I was excited to receive my order, which consisted of three products. However, when my package arrived, I was disappointed to find that only one of the three products was included. I immediately contacted their customer service team to inquire about the missing items.

After a few days, I received a response from their customer service team, who assured me that they would send the remaining two products as soon as possible. I waited patiently for several weeks, hoping that my order would arrive before Christmas. Finally, just a few days before the holiday, the second package arrived. Unfortunately, it only contained one of the two products that were left from my original order.

I was extremely disappointed and frustrated with the situation. I had to scramble to find a replacement gift for the missing item, which was not an easy task during the busy holiday season. To make matters worse, when I contacted Makecustomgifts to request a refund for the third product that I never received, they refused to honor my request.

I have been going back and forth with their customer service team for weeks now, and they continue to deny my refund. I am extremely disappointed with the way they have handled this situation. Their customer service is the worst I have ever experienced, and I would not recommend anyone to order from this company.

In conclusion, if you are considering purchasing from Makecustomgifts, I would strongly advise against it. Their customer service is terrible, and they do not stand behind their products or their customers. Save yourself the hassle and find a different company to order from.

I made an order on makecustomgifts.com at the beginning of December, hoping to receive my order within 5 to 9 business days, just in time for Christmas. However, I was disappointed to find out that my order did not arrive until after December 30th. To make matters worse, it was only a partial shipment, and I am still waiting for the rest of my order to arrive, even though we are already in February.

I tried to contact the company, but they do not have a phone number to call, so I had to resort to emailing them. Unfortunately, I kept getting the runaround, and they were not helpful at all. I even had to submit a dispute through PayPal to try to get my money back.

I strongly advise against ordering from this company. They are a scam, and they are stealing people's money. The most recent email I received from them was that my order would be delayed once again, this time because of the coronavirus. This is unacceptable, and I will never order from them again. I wish I had read the reviews before making my purchase.

This company, Makecustomgifts, is a complete disaster! I wouldn't give them a single star if I could. They claim to ship from China, which means it takes forever for them to ship and they don't even stick to their own shipping times. I ordered a Valentine's Day gift for my hubby well in advance and even paid extra for expedited shipping. But guess what? I didn't receive it on time. I should have known better than to trust this shady company.

After waiting for six weeks, I finally filed a complaint with PayPal. And now, eight weeks later, I finally received the item I paid for. What a joke! This company is a total scam and I wouldn't recommend them to anyone. Their website is full of false promises and misleading information. Don't be fooled by their cheap prices - you get what you pay for, and in this case, it's a shiny, spandex-like material that feels gross to the touch.

I was so disgusted with the item I received that I threw it away immediately. I can't believe I wasted my time and money on this company. If you're thinking of ordering from Makecustomgifts, think again. Save yourself the headache and find a more reputable company to do business with. Trust me, you'll thank me later.

quality and terrible customer service. I am beyond disappointed and will never order from Makecustomgifts again.

Let me tell you about my experience with Makecustomgifts. I gotta say, I'm not one to write a review about a product, but I just had to share my thoughts on this one. I decided to order a custom pillow of my sister's dog for her as a Christmas gift. I found a super cute and colorful picture of her pup and sent it in to be printed on a 12" pillow. I was really excited to see how it would turn out, especially since I already have a custom pillow of my own dog from another vendor that I absolutely love!

When the package arrived, I was disappointed to find that the pillow was scrunched up in a ball and wrapped in cellophane. When I opened it up, I noticed visible creases across the face and the picture. It almost looked like the image was "over exposed". I was pretty bummed out, so I contacted customer service to see if they could help me out.

After going back and forth with them, they refused to reimburse me for the faulty product. Instead, they offered to reprint the pillow for me. I received the new one today and it's just as bad as the first one. I was only granted $8 in reimbursement after all that trouble. So now I'm stuck with not one, but two shoddy pillows.

Honestly, I wouldn't recommend using this company. The quality of their products is sub par and their customer service is terrible. I'm beyond disappointed and I definitely won't be ordering from Makecustomgifts again.

This was the worst experience I've ever had with an online store! I ordered three pairs of socks from Makecustomgifts in November, and I was so excited to receive them. However, on the delivery date, I noticed that the tracking information showed that the package had been sent back to the post office. I was confused and frustrated, so I went to the post office to find out what was going on. The post office informed me that my address was incorrect on the shipping label - the company had failed to include my apartment number!

I was so upset when I found out, and I immediately reviewed my order confirmation to make sure that I had entered my address correctly. To my relief, I had entered it correctly, so I knew that this was the company's mistake. I decided to email them and explain the situation politely, hoping that they would be able to fix it quickly. Unfortunately, it took them days to respond to my email, and when they finally did, all they said was that they would resend the package.

It has now been almost a month since I first ordered the socks, and I have been back and forth with Makecustomgifts through email. They keep telling me to "please be patient," but I am running out of patience! It has been such a hassle to deal with this situation, and it's embarrassing to have to explain to my co-worker that her Christmas gift is lost somewhere in the mail. I am starting to think that they never even resent my package and were just hoping that I would forget about it.

Overall, I am extremely disappointed with my experience with Makecustomgifts. I would not recommend this company to anyone, and I will never order from them again. It's a shame because I was really looking forward to receiving the socks, but now I just want my money back.

I gotta say, I'm pretty disappointed with Makecustomgifts. I ordered a pair of socks for my nephew and his girlfriend over a month ago, and they still haven't arrived. I keep getting told that it's going to take 6-9 business days, but it's been way longer than that. Every time I email them, I get some silly response that doesn't really help me at all.

The worst part is that the socks were sent to the wrong places! They were sent to ON and then BC, but I live in NS. Now I have to ship them to England and BC where my nephew and his girlfriend live. It's a total mess, and it's all because of Makecustomgifts' mistake.

I work in shipping, so I know that there can be delays, but this is just ridiculous. The tracking hasn't been updated since December 18th, and it's now January 3rd. I was told that they were reprinting the socks last week, but now they're saying that they're just getting done. If that's the case, I expect them to be shipped express, not in 6-9 business days like they keep saying on their website.

Honestly, I'm just done with being patient. Every time I send an email, a new person responds, and I can't even tell if they're using different names or if they really have 16 different staff members who can't figure out how to ship 9 pairs of socks. It's frustrating, and I wouldn't recommend Makecustomgifts to anyone.

I gotta say, I was pretty disappointed with my experience at Makecustomgifts. I ordered a throw for my daughter's 30th birthday, hoping to give her a cozy and personalized gift. But when it arrived, I was shocked at how small and thin it was - I mean, it was smaller than any baby blanket I've ever seen! And for $50, I was expecting something a little more substantial.

To make matters worse, there was no invoice included in the package, and I couldn't find any contact information on the website to get in touch with customer service. So I ended up ordering a replacement throw from another company, which was the correct size and arrived in time for my daughter's birthday. But since I couldn't return the original throw to Makecustomgifts, I was out $50 that I really couldn't afford to lose.

I tried to contact Makecustomgifts through PayPal to explain the situation and request a refund, but their response was pretty cold and unhelpful. They pointed out that their policy clearly states that they don't accept returns or refunds, no exceptions. And while I understand that policies are policies, I was really hoping for a little more empathy and understanding from a company that specializes in personalized gifts.

To make matters worse, the email they sent me was pretty hurtful. As a disabled person on a tight budget, I was really counting on that $50 to cover some medical expenses. But instead of showing any compassion, the customer service representative was downright spiteful. It's hard to imagine treating someone like that, especially someone who has dedicated over 20 years of their life to working for the Red Cross.

All in all, I would say that Makecustomgifts is not a company that I would recommend. While their products might look nice on the website, the quality and customer service leave a lot to be desired. And if you're on a tight budget or have any special circumstances, be warned that their policy of no returns or refunds is ironclad - no matter how small or unsatisfactory the product may be.

I gotta say, if you're thinking about buying something from Makecustomgifts, you might wanna think twice. I mean, I ordered a Christmas present for my special someone on December 2nd, and I was feeling pretty good about it. I mean, that's plenty of time, right? But then, days went by and I didn't get my package. I reached out to them, asking where it was, and all I got were these automated messages saying they were sorry about the holiday rush. I mean, come on, guys! I just wanted to know where my stuff was!

So, I kept emailing them, trying to get some answers. And then, I finally got a response. But it wasn't what I wanted to hear. They said they couldn't give me a refund, even though my package wasn't gonna get here in time for Christmas. And get this, they suggested I use it for Valentine's Day instead. Like, what the heck? I don't wanna give my special someone a Christmas present for Valentine's Day! That's just ridiculous!

And here's the kicker. I ordered another gift from them a few days later, not realizing what a mess they were. It was supposed to be a really sentimental gift for a friend who had to put her dog down. And you know what? That package is still sitting in some warehouse in California, according to their delivery app. I mean, seriously, Makecustomgifts, get your act together!

This company, Makecustomgifts, is not worth your time or money. I had a terrible experience with them and would not recommend them to anyone. First of all, their lead time is completely unreliable. No matter how many times you try to contact them for an update, they will always tell you that your order is on its way. I received multiple tracking numbers, but none of them were correct.

I ordered some socks as a prank gift to give at Christmas, but unfortunately they arrived way after the holiday. According to their website, I ordered in time for them to arrive before Christmas, but that was not the case. When the socks finally did arrive, two of them were decent, but the other two were a disaster. One of the socks had the chin, throat, and ears cut off, and the other one had blue hair. When I contacted Makecustomgifts about the blue hair sock, they told me that it was just the lighting. What kind of response is that?

When I first started talking to them, they offered me a 15% discount for my patience (they end every email with that). When the socks finally arrived three weeks late, I did take them up on that offer. However, I would not recommend this company to anyone who cares about quality or timeliness. If you're looking for a reliable gift company, keep scrolling when you see Makecustomgifts listed.

I gotta say, I'm pretty disappointed with Makecustomgifts. I was really excited to get my order, but it's been over a month now and I still haven't received it. They promised it would only take 15 days, but that was clearly a bunch of baloney. I mean, come on, how hard is it to get a package delivered in a reasonable amount of time?

To make matters worse, they were recommended to me by Instagram. I don't know what kind of shady deals they're making, but it seems like they're just trying to push people towards a fraudulent company. I'm not saying that Makecustomgifts is definitely a scam, but I wouldn't be surprised if they were.

And don't even get me started on their customer service. It's like they don't even care about their customers. When I tried to ask them about the whereabouts of my package, they were super vague and unhelpful. I mean, if you can't even give me a straight answer about where my stuff is, what's the point of having customer service in the first place?

Overall, I would definitely not recommend Makecustomgifts to anyone. They're unreliable, untrustworthy, and just plain bad at what they do. If you're looking for a company that actually cares about its customers and delivers on its promises, look elsewhere.

This company is not good at all! I wanted to get some socks for a wedding and I asked them if they would get to me on time. They said yes, so I picked the fastest shipping option, which was supposed to take 2-4 days. But guess what? They didn't come for TWO WHOLE MONTHS. By then, they were no good to me. I even told them right away that if they weren't going to come on time, I wanted to cancel the order. But they went ahead with it anyway, even though they knew it wouldn't get to me in time. The customer service was really bad, too. They offered me a 30% refund at one point, but they never actually gave it to me. And now they're not even answering my emails. So don't even think about ordering from them!

So, we decided to order some custom gifts for a birthday party from Makecustomgifts. We wanted to make sure everything would arrive on time, so we placed the order a month and a half in advance. However, things didn't go as planned.

After waiting for 10 days, we hadn't received the items we had purchased. We decided to reach out to the company to see what was going on. They told us that there was a delay and that they would update us on the tracking information soon. We waited another 10 days, but still no updates.

Finally, we received an update from the company that it would be another 10 days before the items would even ship! Needless to say, the items did not arrive in time for the party, and we were never reimbursed for our purchase.

We were extremely disappointed with the service we received from Makecustomgifts. We had placed our order well in advance, but the company failed to deliver on their promises. We would definitely recommend that others stay away from this company unless they want to burn their money.

Overall, our experience with Makecustomgifts was a complete disaster. We hope that the company can improve their service in the future so that others don't have to go through the same frustrating experience that we did.

This website is not recommended for anyone looking to purchase custom gifts. It was a complete disappointment for me. I decided to use this site because they promised that my order would arrive before Christmas. I ordered three pairs of custom socks, but unfortunately, they only sent one pair. To make matters worse, they sent it two weeks AFTER Christmas. The second pair arrived a week after that, but I have been waiting for the last pair for a month and a half now.

I have tried to contact them several times through email, but they have not been very helpful. They did send me a shipping notice for the last pair over a week ago, but it has still not been shipped. I am extremely frustrated with this experience. I should have gone with another site, at least then I wouldn't have had to give Christmas gifts away in February!

Overall, I would not recommend this site to anyone. The customer service is terrible, and the shipping is unreliable. It's a shame because I was really looking forward to giving these custom socks as gifts, but now I am left disappointed and frustrated. If you are looking for a reliable site to purchase custom gifts, I suggest looking elsewhere.

I really wish I had taken the time to read reviews about Makecustomgifts before placing my order. I was so excited to surprise my loved one with a personalized gift for Christmas, so I ordered it on December 2nd and even paid extra for faster shipping. According to their website, my gift was supposed to be delivered no later than December 18th. However, it's been almost three weeks now and I still haven't received it.

I decided to reach out to their customer service team last week to inquire about the status of my order. They assured me that I had nothing to worry about and that my gift would arrive before Christmas. Unfortunately, that was not the case. I still haven't received my order and I'm starting to lose hope.

I decided to email their customer service team again to see if they could provide me with any updates. To my disappointment, they told me that I would have to wait another three business days before they could even begin to investigate the issue. This means that I won't be receiving my gift until days after Christmas, which is incredibly frustrating.

Overall, I am extremely disappointed with my experience with Makecustomgifts. Their customer service is terrible and they clearly don't care about their customers. I would never order from them again and I strongly urge others to avoid them as well. It's just not worth the hassle and disappointment.

This company is absolutely terrible! I would never recommend them to anyone! They promised me that my order would arrive in a certain amount of time, but it took much longer than they said it would. They even told me that they had shipped it when they really hadn't! I was so frustrated that I decided to cancel my order, but they wouldn't give me my money back. I've been arguing with them for weeks over just $23! It's ridiculous! They don't seem to care about their customers at all. They have no morals and are just a bunch of liars! They stole my money and won't even give it back to me!

So, I was really excited to get some Christmas presents for my family and friends from Makecustomgifts. I spent over $180 on November 26th and paid extra for express shipping, which the website said would take 5 business days. But, it's now December 23rd and I still haven't received my order. I tried tracking my package, but the number they gave me was invalid. I sent them a bunch of emails, but they didn't respond until I sent them a bunch more. Finally, they gave me a new tracking number, but that one was also invalid. I've asked for a refund so many times, but they won't give me one. Their customer service is the worst I've ever dealt with. I don't think my package will ever arrive and they won't give me my money back.

I gotta say, I'm usually pretty good at navigating the online shopping world, but I gotta admit, I got caught in a bit of a pickle with Makecustomgifts. I didn't think to check the reviews before placing my order, and boy do I regret it now. They claim it takes only 4 business days to produce your order before sending it out, and then another 6-9 business days for it to arrive at your doorstep. Well, it's been 8 business days already (not even counting the weekends, mind you - that's a total of 10 days!) and my order hasn't even been shipped yet.

I mean, I wish I had seen all these other reviews before I placed my order. If so many people are saying the same thing, there's gotta be some truth to it, right? I feel bad for anyone else who's ordered from them and is now stuck in the same boat as me. All I can say is, if you're reading this review before placing your order, do yourself a favor and steer clear of Makecustomgifts. Trust me, it's not worth the hassle.

This company, Makecustomgifts, is not one that I would recommend. They claim that their shipping time is between 5-9 days, but let me tell you, that is a complete joke! I placed an order on December 8th and it was supposedly shipped out on December 10th. However, it is now December 28th and I still have not received my order. That's a whopping 18 days in shipping and I'm still empty-handed!

I decided to email the company to express my frustrations and to request a refund, but unfortunately, that was also a joke. Although they were quick to respond to my email, all they had to offer were excuses and discounts on my next order. As if I would ever order from them again after this experience!

Honestly, I wish I had read the reviews before placing my order. This company is just terrible and not worth your time or money. So, if you're thinking about ordering from Makecustomgifts, I would strongly advise against it.

I gotta say, I'm pretty peeved at these folks over at Makecustomgifts. I've been waiting for my order for a solid three weeks now, and despite sending them a whopping 15 emails, all I keep getting in response is the same old song and dance about a "tracking number" that's not even a real tracking number. I even went ahead and checked with the USPS myself, and they confirmed that it's just a label number - not exactly confidence-inspiring, if you ask me.

I've sent these guys pictures of the USPS confirmation and everything, but they just don't seem to get it. My order never got shipped out, plain and simple. And yet, all they do is make excuses about the holidays and whatnot. It's a bunch of baloney, if you ask me.

What really gets my goat, though, is that they won't even give me a refund or anything. They just keep dodging the issue and pretending like everything's hunky-dory. Well, let me tell you, it's not. I'm out my hard-earned cash and still don't have my order. It's a real bummer, and I wouldn't recommend these guys to anyone.