Maruti Suzuki India / Maruti Udyog
Reviews and Complaints

I have bought a maruti alto lxi from Competent Motors, sohna road Gurgoan in 12 march 2010.i have given down payment of 160000/- and applied for a loan for rest of money.Maruti dealer forced me to take the car home and get the loan approved .I have given him all the papers (cheques, salery slip, form 16, residence proof, pancard, downpayment, driving lience) for getting he loan.i took the car home after giving the surity by car dealer he will be take care for loan.That loan still not approved by the financial company.Every day i am asking for REGISTRATION CERTIFICATExnd and all other impotent papers, but he is refusing to giving papers and also there is no satisfatory answer from his side.Without this certification there is meaning of purchasing the car.I am really harrassing by dealer..but i m keeping my patient.I am service man and i have no enough time for doing court case or all that, i am not able to take this much tensions and harrasment..plz look into this matter and do the need ful.Plz contact me as soon as possible to solving my problems.
My name is VArun Singh and my my phone number is +[protected]

We apologise for the inconvenience caused. Your ID number is #3035. Our customer care team will get in touch with you.

right side front wheel jumping
sir,
I purchased maruthi alto from authorised dealer Mithra agency vijayawada on 31st december 2007.Iam facing problem with the car my car's right side front wheel is jumping..I submitted 3 complaint letters, but problem is not rectified..iam intimating my problem through this website..if u wont respond to our problem..we are ready to go court..so kindly understand our problem

To,
Maruti Suzuki Udyog pvt.ltd

This is to informe u that ur Maruti Suzuki car (SX4) which i purchased in last year july month . After that i have faced so many problems in this car like:-
1. Engine heating problem
2. A.C is not working
3.Difficult to get parts of thos car in u r showrooms
4. I didnt get the service properly

So above mentioned problems should not be neglect by your company, it should be taken care fully other wise please keep this car, i dont want any return against this . I am very much disappointed from this car.

from,

date
03/05/2008 Shashwat Kothari
Rajnandgaon,
Chhattisgarh
Mo. no.
[protected]

Thanks, i was planning to buy Alto from the same dealer .. i will rethink now

I was saved for going for maruthi dealer as they may cheat u or me any body

Dear Sir,

I am using Maruti Swift baught in Mar'06 Reg No.UP-14AC6987.
Over all the car performance is good but since last one year i am facing problem with Front Left Head Light (On High Beam).Regent Autolink Ghaziabd Technician check this fault 4 times in last one year.Every time they told me connector was loose we tied it & problem will not come again.But after three or four days problem repeat again.One week back in paid service at Regent Autolink Ghaziabd, Technician told Front Left Head Light connector has burnt.The complete Wiring has to be change that cost is around Rs6500/- or we can arrnge connector from local MKT of cost Rs50/-only.
But that connector can be replace by cutting old connector & tapped.
As per Regent Autolink Ghaziabad Service Persons wiring does not covere in Warranty.
I have Extended warranty & it is not mentioned in extended warranty card that wiring is not cover in warranty.
And want to know the reason of connector burning.I am till today using company fitted Lights & accessories.All the services done Auth.Service Centers only.

Plz Instruct the Regent Autolinks Ghaziabad to replace the wiring in Warranty & Check the reasons of connector burning so that it can not repeat in future.

I hope will get proper & fast responce from Maruti.

Pankaj Gupta
[protected]

[protected]

Respected sir,

I want to inform u i paid already all the dues of my withdrawn from my maruti suzuki auto card. Now i dont have any balance which i have to pay. But u still charging on me Rs. 1182.26.
and u r increasing it day by day. Plz check my account seriously because i have paid all the dues.My credit card no. is [protected]. I request to u plz check it immediately.

I will be thakful to u.

Harish kumar

Dear sir
I am sure to have missed my maruti suzuki autocard issued from citi bank.I got the secret pin code subsequently issued on 6th march 2008 to the following address,
AMULYA PATNAIK
N-6/189
IRC VILLAGE
NEAR SBI ATM
BHUBANESWAR 751015
I have never used the card at any time.
I aprehend misuse of the card by some body.
Please block this card and issue another at the earliest.
Inconvinience regretted.
AMULYA PATNAIK

In a business cliamate with Citibank today why does Citi bank the lakes nevada allow their employees to first get bonuses in 2008. Also why does it allow its employees to leave work early work at home, while all other cit employees suffer.

SETTLEMENT HAS BEEN DONE BUT THE BILL IS COMING!

I have also facing the same problem and really surprise with the way of working of this MNC... I received a SMS before 15 days with regard to my pending dues but as now before 5 days of my due date I have yet to receive my first card statement.

To
The Manager
Maruti Udyog Ltd.
Sub :- Gear shifting problem of my NEW WAGON - R (VXI)

Sir,

I had purchased a Maruti Wagon - R ( Vxi ) From M/S Pandit Automobiles (P) Ltd, Yamunanagar, Haryana on dated:- 07.11.07.There was a GEAR SHIFTING PROBLEM from begining but dealer representative asked me that problem solved after few days. Now ONE YEAR was going on completing but problem is still there.M/S Pandit Automobiles attended same problem on every service even they changed LOW SPEED HOB SET WITH RINGS ( No.[protected] ) on dated 03.09.08 but in vain.

Now main thing is that MY CAR WARRENTY IS EXPIRED ON 07.011.08 and gear shifting problem is still there.Their careless attitude gave me negative effect about your company.I am a serviceman I have not so much time to go at dealer for service.

Pl looks into this matter & solve my problem as early as possible.

Anticipating yours favorable response.

Regards

Surinder Kumar
Asst.Manager
Ballarpur Industries Ltd.
Yamunanagar.

Resi :- H.No.- TR-01
Paper mill Colony, Bilt.
Yamunanagar
Mobile No. [protected]
garg_bilt@yahoo.co.in
surinder.kumar1@bilt.com

Dear Sir/Madam,
I am M.B.A. in Marketing & Finance and one year & 7 month experience in sales in carpets industry and 7 th months experience in Sales in Automobile and I want to be job in Sales in Automobile .
Thanking you,
With kind regard
(Amit Jain)
[protected]

I would like to inform you that i had given my SX4 for servicing at Dev Motors, which is located at Charkop Kandivali, Mumbai. First of all the car was damaged and my passenger rear door was dented by the service people. The repair was done but the job was done pathetically... It has been painted 3 times now and i am fed up with the service at Dev Motors... Also my regular servicing of the car is not done properly.

They have also done buffing of my bonnet but have scratched the same and it has not been done properl. Please look into the same...

To
The Manager (service)
Maruti Udyog Limited.

Sub- Complaint about the repair and service of my Maruti-800 UP-80 AA6913 after
accident at ROHAN MOTORS LIMITED, GHAZIABAD
Sir,
I had purchased a Maruti-800 car (2002 model) in a True Value scheme from MADHUSUDAN MOTORS PVT LTD,Lawyers Colony, ByePass Road, Agra on 22.10.2005.
On 11.06.2006, while returning from Haridwar, my car got accident at Modinagar,Ghaziabad. In this accident the left front side including the front left tyre & front seat window were damaged. On the instruction of Nearest Authorized Maruti dealer “Rohan Motors Limited , Ghaziabad, with the help of crane, I shifted my accidental vehicle From Modinagar to Rohan Motors Limited, Ghaziabad. ]
On 12.06.2006,dealer prepared my job card and gave the delivery date of my vehicle after 01 week. I told him that presently I am posted at Khairthal ,Distt Alwar, Rajasthan, so, please get my car repaired on stipulated time. I stayed there for two days and observed the progress of my repair work and after talking to them it was assessed that they will take more time. So, after 3 days. they gave me verbal assurance that the repair work will take approx 10 days due to busy schedule. I am a govt servant, serving at Khairthal ,Distt Alwar, I took the mobile No. of the supervisor and requested him that after making contact, I will again come from my destination place and take the delivery of my car. After coming at at Khairthal ,Distt Alwar, I regularly contacted them after every 5 days. At last on 25.06.2006 the supervisor told me to come tomorrow ie on 26.06.2006 and collect your car.
When I went there, I found that still my repair work is pending . So, again they took 2 days more even though they knew that I am staying in the hotel and have come by taking my leave. Their careless attitude gave me negative effect about your company.
After this repair work, it is continuously observed by me that my car tyres are depreciating very fastly. Whenever I complaint about it in any maruti authorized service station, they suggest me to either get wheel alignment check or get wheel balancing. I did all this as advised by them but even though, this fault could not be identified. Later on , I again contacted at MG Motors, authorized dealer for Maruti Udyog Ltd at Alwar, which is nearest dealer for me at present requested them to get a thorough check of my car. They found that there is a band in front left leg of my car due to which this problem is arising. So, on their advise , I immediately asked them to repair this problem. They charged me Rs 4597.00 for this work. While taking the delivery on 29.12.2008, I told them (MG Motors, Alwar,) that earlier, when accident took place this very side got damaged. After verification from them, it became clear that the front left leg of my vehicle was not replaced though there was a band in it. If , at the earlier stage, when I got my car repaired from ROHAN MOTORS , Ghaziabad, this part was replaced, I could have not faced this problem and inconvenience.

Cont……..2..

Now, due the mistake and carelessness of ROHAN MOTORS, Ghaziabad, I have faced lot of problem during my repair work at their workshop as well as after repair in the form of depreciation of my tyres because after this repair,in approx 3800 km. my 3 tyres became in the position to be replaced. Out of which 02 are already replaced by me till now.
Now, in the light of above instance, I feel that ROHAN MOTORS, Ghaziabad had created a loss for me mentally as well as financially. So, I request you to look into this matter and reduce my financial loss by paying me the amount which I incurred on the second time repair at MG MOTORS, Alwar (Rs4597.00) + cost of 02 tyres. Please go through the Job card invoice of Rohan Motors Ghaziabad (enclosed) and check whether they have charge the money for the front leg assembly of left side or not because physically it was not replaced by them.

With thanks,

(MANOJ KUSHRESHTHA)
Maruti-800 UP80AA6913
Present Address-
Jawahar Navodaya Vidyalaya, Khairthal,
Distt Alwar (Rajasthan)
Mobile :-[protected]
Permanent Address-
C/o Shri Rajesh Kulshrestha
55, Ashok Nagar,Pachkuiya
AGRA (U.P.)

Dear Sir/Mam

The full service of our car done 03/03/ 2011 DL 9CS 7943, MODEL NO. WAGON R LXI at your service centre after that we went a long drive. Now the problem is that one of the tyre of car is in very bad condition. I am not satisfied with the service which was done at your service station. These type of thing will effect your name in the market. So please take necessary action.
problem in GEAR BOX. I had visited to one of your ..

regards
Manoj Sharma

TO
MARUTI
MANAGER

SIR,

I bought a new wagon R VXI from kvr automobiles, perithalmana, malappuram.kerala 7H01 on 25/7/2008 after completing 915km and 9 DAYS car started missing on road when driving .I GIVEN THE VEHICLE TO SERVICE ON 4/08/08.THEY CANNOT DETECT COMPLAINT . I AM WORKING IN RELIANCE LIFE INSURANCE CO. AS SALES MANAGER AND WE HAVE TAKEN 7 CARS IN A SAME DAY . PLEASE CHANGE MY CAR OR TAKE NECESSARY ACTION OR I WOULD GO TO COURT.
CHASSIS NO -MA3EED81S00688835
ENGINE NO- 4513388
COLOUR - SUPERIOR WHITE 26U
I HOPE U WILL DO NEEDFUL
YOURS FAITHFUL

MOHAMMED JEHAD

SIR MY COMPLAINT IS AGAINST MADUSUDAN MOTORS PVT LTD MG ROAD PRATAPURA AGRA IS THAT ON 21-11-11 I HANDED MY WAGON R-LXI UP80-4468 DUE TO HIT ON BACK BY UNIDENTIFIED CAR . WORKING OFFICIALS TOLD ME THAT YOUR CAR WILL BE READY IN A WEEK BUT AFTER A WEEK WHEN I ENQUIRED ABOUT CAR, THEN SURVEYOR OF INS, COMP WAS CALLED THEN THEY TOLD ME THAT ALL THE DAMAGED PARTS WILL NOT BE REPLASED . I WAS VERY ANNOYED WITH THEM AND I TOOK MY CAR BACK WITHOUT ANY WORK DONE .JOB CARD NOJC11003725 ON28-11-11.LATER ON I GET REPAIRED MY CAR OUTSIDE. SIR WHEN I WENT FOR MY INSURANCE RENEWAL IDIDN'T GOT NO CLAIM BONUS FOR THAT INS COMP TOLD ME TO GET THE FILE CLOSED BUT AT YOUR AUTH CENTRE NOBODY RESPONDED ESP MANAGER 'SO PLZ LOOKAFTER THE MATTER AS I M A VERY OLD CUSTOMER OF MARUTI SINCE 1995 AND I APPRECIATE YOUR REFORMS.SORRY IF I WILL NOT GET THE JUSTICE I WILL HAVE TO MOVE TO CONSUMER FORUM THANKS DR MALAY GUPTA 18 JANAKPURI NEW-SHAHGANJ AGRA 282010 MY MOB NO [protected], [protected].

I had booked Swift VDI on [protected] by paying a huge amount of Rs.5, 53, 582/- almost 85-90% of the vehicle cost and the indicate date of delivery is 20th April, 2011. When I contacted your dealer who booked my vehicle Varun Motors, Visakhapatnam had irresponsibly replied that they are delivering now Jan. 2011 booked vehicle and the Manager, Mr Subba Rao had asked me contact the Sales Executive who booked the vehicle for further details. If this is the case, for your information I am the Maruthi user for the last 16 years (1) I used 800 from 1995 to 2003 (2) I am now using Maruthi Wagon R LXI, MAV from 2003 March. If your prestigeous dealer Varun Motors, Visakhapatnam cannot give the vehicle immediately and who failed to deliver the same on the committed date i.e. 20th April, 2011 you are requested to permit me to file a suite on Consumers^ Forum and their irresponsbile behaviour towards the customers like me who is using Maruthi vehicles from 1995 i.e. 16 years and for loss of interest from the date of cheque till date of refund of the amount or vehicle delivery . YOur early action for immediate delivery of Switch VDI will be appreciated and another thing you are requested to confirm whether I can dispose-off my old Wagon R outside or your dealer will take it under exchange or truevalue. My telephone num, ber is [protected]

Dear Sir
My daughter purchased a Zen Estilo in April 2008 from M/s Motorcraft, Sahibabad. After bargain she was given a discount of Rs. 21423/- and a few accessories.
When enlightened for extended warranty cover, in addition to two-year normal warranty, we agreed for 2 year extended warranty and paid Rs. 1895/- towards that.
By oversight, we could not follow certificate of extended warranty.
Recently when I sent a request to M/s Motorcraft, Sahibabad to give her a certificate, alongwith the documentary evidences, the sales representative says that money was adjusted under the head discount and my daughter’s claim is not valid.
Sir, My question is when the company agreed to provide her discounts and accessories and given her in writing towards the total amount payable, mentioning specifically Rs. 1895/- as extended warranty for two year, in addition to insurance charges and Road Tax and Registration charges, and paid by her in full, how can they deny to give her extra cover.
Sincerely
Dr A K Bansal
[protected]

My name is Ratan Chakraborty. I have purchased a Maruti Suzuki Alto from M/s. Kunal Motors, Chhindwara, M.P. on 6th of January 2010 they ahve delivered the vehicle which is bearing a scratch on its roof. However, full settlement of payment was made on 19th of January and since then i have been telling lie by the dealer regarding Registration of the Vehicle and as of date i have not been provided with registration number. the dealer is so crucked that now they intentionally avoide picking their phones also. I used to stay quite 60 K.M. Away from their place at Boregaon and working in Raymond which is one of their biggest client as well but still they dont care about giving their services with some culpable motive.
Did the Maruti Suzuki Ltd., care for the suffering of their customers through their dealers hand?

Maruti dealer 's Maruti services at bsk 3 stage at bangalore have cheated, I had given my vechicle maruti 800 for accessment for insurance company next day when I saw my vechicle it was almost open from front and they gave me estimate Rs 20000 which I was shocked and felt they are clearing their spares stock by fixing it my vechicle, when I asked them they behaved as they are dada of maruti suzuki, as I told them I don't want th repair they kept my cars original RC book, licence and Insurance and started talking non sense Asked with to pay Rs 2450 to take this incase I don't want to repair.finally I blasted suryor why he asked to them open my car without my knowledge then I got these reassesed for Rs15ooo finally I have shalled out 15600 and got my vechicle released.
So I really wonder while Maruiti employed certain dealers are good but why such small timers cheat dealers just because they don't get business they are trying by all means to make money.
I urge maruti to take stock of this dealers and check all his customers record and take action so that any of your customers should not cheated again.looking for your reply

I booked a Maruti SX4 Zxi model at SAH and SANGHI AUTO AGENCIES (P) LTD GIRI KUNJ, 11-C N S PATKAR MARG, KEMPS CORNER, Mumbai 400036. I booked it on the 16th of Jan 2009. I told him that I needed the car of beige colour and manufactured in 2009. I was promised that and I gave him a booking amount of Rs.25000/-. After that when HDFC Bank cleared my loan and I paid him a downpayment of Rs.1, 93, 532/-. On 28th Jan 2009 Maruti increased the prices by Rs.9000/- and SAH and SANGHI is expecting me to pay the difference in the amount.

1. They have'nt given me anything in writing as to when have they booked a car with Maruti.
2. They haven't given me the batch number or anything else to prove that my car belongs to that batch which has cars with increased price.
3. I don't even know if my car is manufactured in 2009.

I would like someone to read this and answer my questions.

Dear Sir,
This is to bring to your kind attention that maruti dealer of jabalpur city(M.P.), Namely shubh motors is forcibly applying stickers on rear wind screen and petrol tanks without taking any consent from the owners repeatedly. On being requested for the same they are claming it to be company's policy.
Kindly intervene and take strict action or I may have to go to the court of law

Dear Sir,

With deep regret I would like to place on records that I feel bad to be a customer of yours. I recommended my cousin Mr.Arunachalam to book a Swift Dzire fully loaded version from M/s.Popular motors, Chennai, dealer code: 1410 five months back, we are the first customer to book the above said model from the said dealer. Now it's 5 months since booking and we are yet to get delivery of the car.

Background:
First Swift VDI was booked on 26.03.2008 by paying an advance of Rs.50, 000/- vide receipt no: 2941 with the assurance that the vehicle would be delivered within 90 days. Swift Dzire was scheduled for lunch the next day (i.e.27.03.2008) and was assured that the next day we can come and give a letter requesting change in car from Swift to Swift Dzire. Accordingly the next day 27.03.2008 we visited the showroom took a test drive of Dzire and gave a letter for change of car from Swift to Swift Dzire fully loaded version, silky silver. We were also assured that we are the first customer to book the said model from the above said branch. Subsequently we applied for a loan in ICICI for 4 lacs and the the loan was also disbursed directly to the above said dealer. Now we have finished paying 3 EMIs also

Now 5 months over and we are yet to get the car. When checked with the dealer we get a stereo type reply of "Maruthi had not given us (M/s.Popular Motors) any Dzire so far..!" but I am surprised to see Dzire cars plying on chennai roads taken from the above said dealer..! which is a clear indication of us being cheated by the dealer.

The sales Executive who booked our order does not have an answer for not delivering the car even after 5 months but agrees that M/s.Popular has already sold many Dzire cars..! Being the first customer to book the said model why was the car not delivered to us first? It gives us an impression that M/s.Popular gives preference to customers who pays extra over and above the actual price of the car which is an unthical business practice.

Under this circumstance of unethical business practice of the said dealer give me one good reason as to why Maruthi cars should be recommended to our friends and relatives circle?

We strongly believe that Maruthi sincerely practices best principles and really value it's customers, hence writing with the hope that the issue would be looked upon on top priority and that the Dzire car fully loaded silky silver would be delivered to us without any further delay.

We are living in consumeristic world where there are lot of choices for consumers and Dzire is not the only good car in the market. It's a matter of good business practices which I am sure Maruthi Udyog would accept.

Regards
R.Shanmuga sundar

Greetings,

Here i would like to confess, that approx 1.5yrs back i had comitted one crime when i was become your customer. From my childhood i am continuously listening from different people that first impression is last one. But todays senario we are very fortunate bcuz we are having feedback tool to implement and wipe out the bad impression which has been carry by customer. But even after no. of negative feedbacks your dealer named KTL Kanpur don't even bothered. From the very same day of purchase you are giving me a sick kind treatment. During my three FOC and one paid service. No service excutive take my concereneds seriously like, gear system is not working properly, focus of front light is completely inadequate, there is always a knocking sound while using clutch etc.. moreover after my last paid service, my wheel cover was missing and one of my AC ventilator is badly jam. Trust me few words which automatically comes up, when i was visited at service center for delivery "Kya car wash paid service mein include nahin hoti". My car was looking awful when it was delivered to me. Might be this dealer is having a great amount of market share, but it doesn't mean that he is having good market repo also. After this incidence i took a vow that i will not going to recommened any of my friend and relative to go for this dealer. Whether the same thing will implement for brand or not will decide how you respond on this.

Regards
Rishi Chopra
[protected]

very bad exprince to service vechicals. nobody will take care for service or even listen to customer on phone.i tried lot for service on tell no.079-[protected] and they give me the no of service station that 079-[protected]-53-54.i call on the same no but the lady who talk to me is tell me " nobody is free to pick up your car pl bring your car at service station" and she cut the line.
I don't know what is going on and what is wrong but i am very disappointed.

ASHOK S SANAP
1864 MHB COLONY
SATPUR NASHIK
ALTO
MH15 BD8411

I HAVE STRIKTLY COMPLAINT TO SERVICE ABOUT YOUR SPAIRES DIV. HEADLIGHT OF ALTO TYPE 1 LEFT SIDE NOT GIVEN IN TIME TO ME FROM K B AUTO AT NASHIK YOUR DEALAR
I TAKE THE QUOTATION ON 22/02/2009 AND ORDER THE PARTS WITH PAYMENT BUT THEY COULD NOT GIVE ME THE LEFT SIDE HEAD LAMP OF ALTO TILL DATE
THEY ORDER TO PUNE ON 24/02/2009 NOW ONTHE DATE
13/03/2009 THEY TOLD ME RIGHT SIDE HEAD LAMPRECIVED THE STORES THEY COULD GIVE ME THE ORDERDED PARTS
YOU TAKE THE ACTATION TO K B AUTO NAHIK AND PANISH THEM IN YOUR' S

Our group companies having 5 swift, 1 SX4, 2 omini and 2 alto.

My Vehicle number TN 69 L 6790 swift LDI. Sendling service one time. Even single time I have not missed to send the vehicle. Where as from the first service itself complaints same complaints are persits.
1. Frequent inner side handle are frequently getting broken.
2. Frequent locking system cable gets cut off.
3. Most important the head light high beam seems to be dimmer light. Then imagin the lighting about the dimmer. It is informed s0 many times where as it is not rectified by the service provider.

Our Service provider is A.R.A.S & P.V.P.V Tuticorin. Please get the service done chart for this vehicle and how many times the same job is done. Every time it cost money, man and time.
Some times the handle and the door closing cable gives troubles which leads one person has to watch the car.

Please take care and rectify the above troubles in future

Gandhi

To,
The regional manager,
Maruti Suzuki India Ltd.
Sub: found damages in the door,
Dear Sir,
I am to draw your kind attention that i purchased a new car alt lxi vehicle no.TN 22 BE 0995 on 30-03-09 in the show room of POPULAR VEHICLES & SERVICES LTD anna nagar .After one month i left my vehicle to service in same show room on 07-05-09 at 12pm and next day they made a call to me and they told your car met an accident, two scratches happened in your car we will rectify like that they told and I went there I saw the doors r crushed by huge bumps on right side two door (rear and front) and I met customer care manager he asked sorry for that incident and he told that we will give same originality by changing new doors like that they gave acknowledgement to me, but after 4 days they inform that your car servicing as been finished now you can take delivery on(12-05-09) but i saw door that is not satisfied me, small bumps in there, its look like a old car, I can’t get the originality, why I am worrying means I purchased before one month only, please issue new car by taking this or fix a new company finishing door to my car, I want originality, for that only we buying a new car otherwise we will purchase a used car know. Please take some corrective action at the earliest. Please solve my problem on urgent basis; otherwise i'll have to go to consumer court for govt.
Hoping for a reply from your side and positive response.
Thanks!
Martinalexander.S
[protected]

dear sir i have an alto lxi ...DL 2C AH 4233 ...I AM DIS AGREE FROM COMPETENT AUTOMOBILES. SHIVAJI MARG .. I SERVICED MY CAR FROM THERE BUT I M NOT SATISFIED.THEY HAVE DONE VERY BAD WORK { NOT GREECING PROPERLY AT DOORS AND CAR BONUT AND NOT WASH CAR PROPERLY.} I ALSO COMPLAINED TO MR.MANAN ON 28/4/2010 at 03:57pm BUT THERE WERE NO ACTION TAKEN BY COMPETENT AUTOMOBILES. AFTER SOME TIME MR.NEGI CALLED ME AND TELL ME COME HERE AND I GREECING UR CAR AND WASHING . SECONDLY I HAVE PURCHASED THIS CAR ON 1 FEB 2008. I M COMING AT MY HOME HAPILY WITH MY CAR ..., AFTER TWO YEARS WHEN I GO TO COMPETENT AUTOMOBILES FOR INSURACE PURPOSE . AND I ASK A QUESTION THAT I WANT MARYTI SUZUKI RITZ IN EXCHANGE OF THIS CAR .. THEN THEY ASK ME UR CAR MODEL IS NOT 2008 UR CAR MODEL IS 2007.THEN I M REALLY SHOCKED .THEN I M GOING TO SERVICE MY CAR AND I TOLD TO MR.MANAN AND HE TELL ME THAT U DISCUSS MR.SANJEEV ABOUT THIS.. THEN I CALLED MR.SANJEEV THEN HE ASKED ME THAT WE WILL CONTACT U AFTER 2 DAYS. BUT I M WAITING FOR MR.SANJEEV CALL TILL NOW...{HAS MARUTI UDYOG LIMITED HELPS ME }

I AM HAVING ALTO LXI REGD NO. HR 29 T 4828, I HAD A PROBLEM OF LOCK NOT OPERATING ( CAR STERIO MODEL-MNDC-MP 370). ON, 15/03/2009 I HAD GONE TO VIPUL MOTORS, FARIDABAD AS THEY HAVE CALLED ME FOR SAME, AFTER WAITING THERE FOR 45 MINUTES THEY HAVE TOLD ME TO GO TO NIPPON SERVICE CENTRE, AT NEELAM FLYOVER, FARIDABAD. THEN I MOVE TO NIPPON SERVICE CENTRE, AFTER REACHING THERE THEY TOLD ME TO TAKE THE PHOTOSTAT OF WARRANTY CARD, AS ON SUNDAY THERE WAS NO PHOTOSTAT SHOP WAS OPENED I WAS NOT ABLE TO TAKE PHOTOSTAT. AGAIN I CALLED VIPUL MOTORS THEY TOLD ME TO BRING THE WARRANTY CARD TO VIPUL MOTORS, FARIDABAD FOR PHOTOSTAT. THIS REALY HURT ME BECAUSE THIS THING THEY SHOULD HAVE TO ME EARLIER AND MOROVER WHEN THEY HAVE NOTHING T O DO WITH CAR STERIO THEY WOULD HAVE DIRECTLY TOLD ME TO GO TO SERVICE CENTRE (NIPPON) ALONG WITH PHOTOSTAT OF WARRANTY CARD. SUCH HORRIBLE SERVICE I HAD NEVER EXPECTED FROM MARUTI

Dear Sir,

This is to convey to you my continued Disatisfaction with your service. I have a Maruti Alto 2003 model reparied and serviced by you on 14/11/2008 invoice no 003876 Job no 2050, where by three things had to be repaired and service
1.Suspension system had to be replaced and overhalued which included balancing and alingment.
2.A/C although working properly needed some charging and service.
3.Brake pads
After charging me 24000/- for the same I am left with a feeling of being cheated and Dissatified.

1.The steering still pulls on the Right ( Although you claim the alighment is done)
2.A/C which is blown off on the road twice now and left unfucntional completely.
3.The radiator is also blown off now which never needed any repairs but was flushed and service.
4.The brakes still make a squealing noise

When approached your personal, Mr Khalid claims the ECM is gone bad and needs to be replaced which is a cost of 15000/-

Sir,
How do you explain a car that needed suspension and Ac service working well ending up with an ECM problem after all of your service not to mention the repairs done?

I have reasons to believe I am cheated in the name of Maruti Authorised sercice station and dont see a difference between a road side garage and a Maruti Authorised Garage any more where you cant trust.

I am a Middle class person for whome time is of essense and dont believe in getting into lenghty litigations and running after your personal.But to say the least you have lost more then the money is my Trust.

Concider this mail as my last hope in Zentia, Maruti and its service

Regards

Yogesh Ponda

I just reading these comment and want to Thank Naveen who bought Wagon-R in 07 thank you naveen for guide me!
I was planning to Buy same car wagon-R from Competent but after reading your Note Above i will not go to Competent for the same and if possible then i'll buy any another car
If Family members will not agree for another car then we will go to any another dealer Thanks A lot Naveen

My Msg to All-->
Hi all, I have found the same thing as Naveen has found i m trying Competent land line no's but they all are busy if by chance they ring so no buddy pick the call very poor Competent Services

Thanks my all dear friends and be careful with your dealings.

Rahul

Dear Sir I bought a new maruti alto from Batra Automobiles Faridabad on 11jan, 2008. But till today i did'nt receive RC of car. Many times i reach to office and discus about this to Mr. Jaquab the manager there he told me that i will call u. but even after 1month i did'nt recv any call from his side or if ever i give any call to him he never picked up and as you know without RC i could drive on high way or if police caught me my car could be bound so pls help me out. I am not only the one customer i knew many of customer who are facing this problem this is a realy big issue for this sales agency of faridabad as well as your name too.

pls pls help me out.

thanks
sunil Rathore

Dear sir this is Amit sharma , I bought a Maruti Alto Car from Patel Motors 6 months ago. I went for service of the my car 2 days ago but I didn`t get proper response from the dealer and the service engineer At there workshop(Bhawarkua).they didn`t provide me service as my car needed they did`nt even wash the car properly. There were a person called Mr. sule whose behavior was so bad with me I hope he continue his bad behavior with other maruti customers too. Which really effect the trust of a customer about the Your Company. so now you tell what action should I take against them………..do u have any way to resolve my problem or should I contact some higher authorities of maruti……….please help me as its big issue which sometimes break the trust of Us on maruti …….
Hope you will help me in the same matter as the employee of god brand which is known for there name and service……………

Thanks

Regards
Amit Sharma
[protected]

Hello..

This sales guys eating food or other than that...

Instead of making this kind of activities they can simply begg (Not known least word of this). In our coutry, it's not a new one and survey reports says that a begger could earn more than a software engineer in our company. Why these guys are cheating? U people of India, why u have not angry on this kind of cheating guys, politicians, etc.,

My Maruti SX4 bearing vehicle number DL 9C SQ 7901 given for routine servicing and attending break oil leakage at Rohan Motors, Greater Noida. First two visit they did not diagnose the leakage every telling leakage problem has been attended. When I went third time they said gear box to be opened and checked. Leakage problem solved vibration problem has developed i went third time they said Clutch and pressure plates needs to be changed. I agreed 4th time after changing clutch and pressure plate vibration did not stopped. Again went my car for for check after spending 16000/- they handed over me whole list of replacement. I have written several emils to all concern including Maruti Udyog Ltd. They did not bother about customer complaints. This is the reason their sales figure dropping down compare to Hundai. Unsatisfied complaints are increasing day by day.

Somebody mentioned service centers are looting hard earned money. To all concern next think before buying Maruti brand. I will post all my
complaints emails on social media.

Sir,
My maruthi swift-VDI KL-40 A 5590 is now in indus motors muvattupuzha service center due to the complaint of broken axil while normal driving.Sir is it possible for a new vehicle to happen like this.From the service center they denied to change the axil in warranty.As the vehicle is now at only 24 thousand Kms and not still 2 years, without any rough driving what is our mistake to pay for a new axil.So please consider this complaint and do the needful kindly.Expecting your assistance as soon as possible.

that my maruthi alto bearing regn no KA01MB8463
on the way from tumkur to bangalore brokedown at nelamangala and i called up the call centre and they directed me get the vehile repaired by nelamangala authorised agency on 04/03/2009 and he replaed head kit and delivered the vehcle. on 09/03/2009 while i was on bangalore indiranagar the same problem came and vehicle brokedown on indiranagar road bangalore. again i called call centre who directed me to contact bimal showroom who towed the vehicle to their showroom. for the fauilty repair of nelamangala again and again i am suffering from breakdown of my alto plese guide me to settle the matter

madhusudana.t.v.
corporation bank
tumkur
mobi:[protected]

Hi

I have bought omni van in January 2008. My vehicle no. KA 03 MJ 962.

I have given complaint on gas indicator nearly 4 times to BIMAL Maruthi Show Room in Bangalore. But still not rectified.

The problem is when I keep the gas tank full, the light is not glowing at full. It is showing 1st green button. Also, when it gets empty it is not showing the reserve button. When the vehicle stop in the middle of the road, then I realise the tank is empty.

Please change entire gas unit immediately.

Sai Service Station, Deccan Gymkhana, Pune.

Issue: My Maruti Wagon - R was given for general service and there was not a single fault in vehicle while giving for

servicing. Post servicing I checked the vehicle in which observed that the car was not working properly for 2nd and

3rd gear. It was totally stopped on one signal which was about 8 kms from service station post delivery. When called

service station, two mechanics came on site and observed the car saying that the car "inductors" needs to be replaced

and they are not working. I was surprised to get this reply because before giving car for servicing it was working

absolutely fine. They told me to replace the "inductors" which costed me extra for Rs. 3700/- (1800/- for each) which

was adhoc and unnessecery expenditure for me.

I want to do complaint of this service station because before giving my car to service station it was absolutely

working fine with no such problem.

Need to investigate why it has happened.

Claim: Need to have return money Rs. 3700/- which was asked on adhoc basis for replacement of these engine "inductors"

Dear friends,

Mine is Bangalore registered Alto LXI 2005 model,

Issue: 1 inch Water inside the car duirng rainy season
How: it took 2 & 1/2 yrs for maruti service guys to rectify
Problem: Wind shield was replaced about 2+ yrs back due to minor breakage, while replacing it BIMAL AUTO AGENCY didn't fix it properly so water leaking through it and getting collected inside the car

BIMAL action: they didn't fix for 2 yrs with repeated complaints instead everytime they charged me for labor
Mandovi motors: I gave this time to Mandovi to find out- they charged me 500 bugs for labor and identified the problem but demanding Rs 10, 000 for repair or i should take the car back to BIMAL and demand them for free repair.

Bimal is not agreeing, i want to approach Maruthi Udyog ltd, any of you know their email or contact or suggest how did you deal if you had similar experience

Thanks
Puru

respected sir,
i gaurav jayanti doshi is a stong believer in maruti suzuki brand value.our family is owning different different models of this company since it was launched somewhere in 1980"s.i my self booked a swift dzire vdi white colour at 15th january with a local dealer in indore (m.p) naming patel motors as i was convinced by an executive there naming anil singhai that it would be launched somewhere in march end.so i booked it with an amount of 50000 of which receipt no is 23894 dating 15/01/2008 drawn on canara bank cheque of which no.is 113041in favour of patel motors.so when the car was launched on 29 th march i went there and i was told that u will receive ur vehicle within a month i was bit surprised by there answer as i was promised that i will receive the car as soon as it was available in the showroom as i was "this i feel" amongst the earliest person booking the car as at that time not even the name of the car was known by anyone and i got the receipt of my booking by the name of swift sedan nd even the pice of the vehicle.but till date i have not been given the right information when can i get my vehicle nd people who have booked it after me r driving the vehicle .i m feeling like i have been cheated so please look into this matter nd arrange a vehicle for me.
yors faithfully
gaurav jayanti doshi

I 100% agrees with the customers. Basically maruti udyog limited people are the thieves they simply cut the pockets of the customers. I was looted twice,my car complaints were not looked up properly, bill were above expectations. Maruti should close the work shop.

hello sir' maruti swift zxi is very bad car in india.because
this car has local engine.it has many problem.there is no inprint engine name.some swift car has suzuki engine. some of the cars local engine.why this differ.car body s are same,
but engine is differ.do you know the answer? please tell me sir. because i have swift zxi 2011 model car. i asked my dealer about my dought, they can't tell answer.i wrote a letter to maruti company 20 times but there is no reply from maruti company.i think maruti is a fraud company in the world.do you know maruti company is original or local company? swift car is local or original? swift car engine original or fake? swift engine has inprint suzuki name or not? dear friends tell me answer please!