McDonald's
Reviews and Complaints

I came to Luray McDonald's Sunday morning for Sunday Breakfast and the young lady said no we are closed she was very rude and I have seen her taking orders in drive thru so I made an order it was all wrong it took 20 mins and still she was so rude taking my order it still was not corrected the young girl was very rude and mean it is embarrassing to even go there well
Monday morning I go back to Luray McDonald's because I was running late for work so I figure I would grab a bite to eat the lady with brown hair highlighted I have never seen her before she must be new but she is wonderful she asked if the order is correct and my order was correct I was amazed what a difference in the service was on Monday I didn't have to deal with young rude kids like it always is at Luray McDonald's that new girl she was very pleasant you can tell she cares about the customers and the food! To whom is over all employees & Managers you need to keep the new girl and get more people like that her who have great customer service

On sunday at about 11:45, I went to order! After waiting for 5 customers before me, with no-one saying, be right with u, or nothing! When the rude person got to me she said, can I help u, all I said was yes, I would like to be waited on! She then said no, I then tried to go thru drive thru, where I was also denied! This person should not be around people, at all! I am 65 years old, and I am not use to be treated this way! I like your food, we went to another store! I was made to look very bad, I was traveling with someone else, where she could not eat also! There are many places to eat, and if all your stores were like this, I would go some where else! This rude person should not be waiting on people, or in charge of people! Can I go corporate, please! They should know!

A truck driver cannot take a semi thru the drive thru. When the dining room is closed that's the only way service can happen. To deny service thru the drive through for a truck driver is wrong. That man delivered your goods yet you deny to let him get food because he can't drive through the drive through. I witnessed this and I won't be coming to McDonald's anymore and I will be telling everyone about this terrible service.

Ate there twice and both times food made me sick woke up with diarrhea both times I don't know if it's the oil or what but even when I burp it tastes and smells like rotten eggs
Ordered fries last night and immediately started burping tasted like rotten eggs same thing happened two weeks ago when I ordered the fish filet sandwich and both times woke up with real bad diarrhea

Main Street East Haven, Ct.
Lately the drive thru make people park and wait as if it's not the exception but the rule.
Some rude comments by employees who think it's alright to act that way at work.
Using the language barrier as the reason for all that is going wrong is getting old.
Now you are telling me that my complaint is to short?
I will look further into Corporate email.

Hello,
I would like to file a complaint about a meal I've ordered at 08/28/2021 from your Restaurant in Kfar Saba, Israel.
We ordered the Veggie Royal meal, & We received a veggie burger that looked un eatable ( in understatement).
We applied to McDonald's customer service in Israel and they replied a day after with a notice of a gift of 35 McCoins, which was very offensive to the fact that I stayed hungry that day because I couldn't even touch that so called burger I received.
Thank you.
Michal & Zvika.

I just saw your commercial about the kids who were hung over and had the munchies going into a McDonald's. How insulting! You need to realize there are parents out there trying to teach their kids to stay away from drugs. Anything to sell a burger correct? Lose the commercial or lose my business. I realize businesses are scrambling to to try and attract any customers they can find. But is this really the correct way to do it? Please think about the people you're affecting and influencing with this commercial. Is it really worth the few dollars you might make?

My name is roberto zuazo,
I live in downtown Ottawa, and I have a habit of buying coffee with big mac and fries or croissants. But for the last two weeks, when I go to
MacDonald on George Street, Ottawa, Ontario, Canada, K1N 1J4
between 6 to 7 pm. I noticed the pastry shelves are empty, no muffins, no croissants...
And when I asked, "Why your pastry shelves are empty!? How come you are not making pastry?!
The answer,"We are not going to make it anymore! You can choose other things but no pastry!"
Unfortunately, for the last 2 weeks, this has been happening.

Unsatisfied customer

My receipt: Store # : 40075, Trans# 1LNGFYY41M
Aug. 26th, 2021

we flew from the airport of Burgas decided to eat with the family at McDonald's, approaching to make an order for zo received inadequate behavior of the employee who claimed that she was the manager! her impudent behavior discouraged us from forging something! take action on this inadequate person photo attached below…. such an inadequate person cannot work in the field of customer service!

I went through the drive-thru ordered my meal filet of fish large fry large Dr pepper and a Big Mac with the meat on the side, when I got home my drink was watered down, my filet of fish was hard on the ends, I didn't get my meat on the side from the big mac, and my caramel frappuccino was watered down as well. I then tried calling but no one would answer

Very disappointed
Chris G.

Briefly, I ordered 1 large coffee for 1.59 ..when I handed the girl a 5 dollar bill she told me I had to round up because McDonald's has a change shortage..So now you want me to pay 2.00 for a cup of coffee that cost 1.59. I asked where the round up goes to And she didn't know...Why would I donate to McDonald's? They have more money than me. I then told her I would pay for my coffee with a credit card and give gave me my 5 back...I am sending a copy of this to corporate as I would be interested in knowing if they are aware of your practice there...next time, I will just leave without my order...

I work 3rd shift at the hospital I get my lunch break at random times early in the morning I have been to the McDonald's on hibiscus boulevard in Melbourne Florida three times they tell me they're closed for cleaning while they're all sitting out on the sidewalk chit chatting and having a good time and then the next time you go there's people sitting outside and then they tell you that their systems are down so they can only take cash which is fine if people carried cash all the time and then when you ask how much a large frappé is they tell you the machine is broke for 2 weeks when it was perfectly fine last week. It's always an excuse of things being broke down it is because they don't want to clean the machines or wait on customers, this McDonald's is a disgrace and I hope they get closed down.

I (used to) go to my local McDonald's restaurant in Canyon, TX.
But — the management is terrible, the service is worse. Is there a way for the franchise to be "jerked" — it gets worse and worse.
A customer can go inside to order (but not to eat). The seating inside has been (roped - off, no seating), and the restaurant has just now been refurbished, and then if you try to order... No one wants to take your order. Is that the way it's supposed to be?
And the help has a "mean" attitude, like "why are you here! Don't bother us — we're busy!" is there a way for a McDonald's restaurant to lose its franchise?
They are making canyon (city) look bad (bad) - (bad)!.. Unfriendly, mean, unhelpful... Bad for business!

Drive thru service at McDonalds on Savannah Hwy, Charleston, SC. The line is so slow, unbelievably slow. Send a McDonalds rep down here unannounced and see for yourself. UNBELIEVABLE ! McDonalds can do alot better than this ! Drive thru line wraps all around the building and somerimes in to the very busy Savannah Hwy. Somebody going to get killed ! I understand issues happen sometimes, but this is an everyday occurence. Corporate needs to remedy this situation !

McDonald's lately are not giving their staff change .
When you order you're told "sorry we have no change" which means we now either have to let them keep the change or add more to our debit or credit cards. Or go someplace else to eat. None of which we want to do.
If they are no longer going to have change they need to price their food in only round dollar amounts