Menu
For Business Write a review File a complaint
McKenna Property Management Customer Service Phone, Email, Contacts

McKenna Property Management
Reviews and Complaints

www.mckennapropertymanagement.com

Learn how the rating is calculated

4.2 15 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

McKenna Property Management Reviews 16

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management R and B We've been doing business with the Mckenna team for almost 10 years and always been quite happy with every angles of their services

R and B We've been doing business with the Mckenna team for almost 10 years and always been quite happy with every angles of their services. They are friendly, yet efficient and professional. An important element for us is communication; since we are abroad most of the time, we have to rely on a professional, reliable team that will look after everything and anticipate what is needed and mainly keeps us informed…McKenna team does just that. They respond quickly and kindly, either via email, via phone or in person, always in a friendly manner. We do not have a big turnaround of tenants, so it tells us the tenants are happy first then kindly and promptly responded wherever a need arise and obviously at their satisfaction. We are dealing with other property mgmt companies in other states and countries and McKenna team is significantly above any others we are dealing with. We would recommend them without hesitation.

Read full review of McKenna Property Management and 4 comments
Hide full review
4 comments
Add a comment
E
E
E. Waters
Verified customer This complaint was posted by a verified customer. Learn more

We quite happy with the professionalism of the McKenna team. They are proactive, efficient and always true to their promises. We would recommend them to anybody who have houses to rent their houses. Bert and Renee

G
G
G. Bartell
Verified customer This complaint was posted by a verified customer. Learn more

Jenni is a smart and proactive lady. She is a sophisticated real estate professional who has successfully built her McKenna team.

The associates I contacted are all real estate licensed. They discuss with me in a neat and professional manner, the discussion is clear and transparent.

I still remember Nicole worked very hard between my tenant and landlord since the tenant had difficulty to pay the rent. Jenni timely made many videos to explain the state new rules to landlord. It's also a tough time to McKenna team. I lost 5 months' rent finally, but we didn't go further to the tenant. We understood everyone was not easy in this pandemic time.

I've been staying with Jenni for more than ten years and still stick with her. Jenni's team is great.

S
S
S. Wolff
Verified customer This complaint was posted by a verified customer. Learn more

Best decision we ever made to have McKenna rent out our property. Very professional an really easy to work with. Highly recommend them .

M
M
M. Schumm
Verified customer This complaint was posted by a verified customer. Learn more

So far so great! I love the way McKenna team is very gracious and professional on the phone and in person. They have a great tool that they actually use on how to get the best tenant candidate for our rental.. verifications and follow throughs are done. I appreciate their being transparent and timely. You don't have to wait for the following disbursement period before you get your rental money in less than a week after they receive payment. Receipts are concise and to the fact, no add ups to the cost. They keep us very well informed and they are very proactive. Thank you McKenna team!

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management Simply the Best Management Company in Las Vegas

Simply the Best Management Company in Las Vegas. Highly recommended!

Read full review of McKenna Property Management and 4 comments
Hide full review
4 comments
Add a comment
H
H
H. Crooks
Verified customer This complaint was posted by a verified customer. Learn more

I had two separate requests and McKenna was very prompt and helpful in my service requests. Thank you!

J
J
J. Klein
Verified customer This complaint was posted by a verified customer. Learn more

I've been renting from McKenna Property Management for many years. They are friendly and very knowledgeable.

P
P
P. Larson
Verified customer This complaint was posted by a verified customer. Learn more

I rented from Mckenna Property Management for the past 3 years and never had issues with the company. If we needed a repair done, they always returned are call and the repair was fixed in a timely manner. We would rent from them again! The ladies in the office were also very pleasant. Antonia R

J
J
J. Hansen
Verified customer This complaint was posted by a verified customer. Learn more

Absolutely the best property management company. In Las Vegas. Highly recommended.

ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management Absolutely the best property management company

Absolutely the best property management company. In Las Vegas. Highly recommended.

Read full review of McKenna Property Management and 2 comments
Hide full review
2 comments
Add a comment
B
B
B. Schroeder
Verified customer This complaint was posted by a verified customer. Learn more

Mckenna put erroneaous information on my credit report which has caused me irreparable harm. To this date they refuse to act in good faith. They claim I was evicted even though the representative named Nicole told me they wouldn't be evicting anybody during covid. We moved out any way and they filed an eviction after we were already gone and had turned in the keys! Glad to make an arrangement on the back rent, but Wow, what a shady, underhanded business.

B
B
B. Brown
Verified customer This complaint was posted by a verified customer. Learn more

McKenna is threatening an eviction after agreeing to accept money from Chaps which will clear balance in full. The approval has been sent and states they it will take up to 30 business days to receive funds and yet they are proceeding with sending a notice for eviction. I have been a great tenant for almost two years and because of Covid and the pandemic had to reach out for assistance in which I was approved and yet I'm still being harassed for back pay! They are very unprofessional and inconsiderate in these tough times. They are illegally breaching my protection under law AB486 as I have contacted a lawyer and will defend myself through the courts. Never rent or sign a lease from this company they don't play fair.

ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management I had two separate requests and McKenna was very prompt and helpful in my service requests

I had two separate requests and McKenna was very prompt and helpful in my service requests. Thank you!

Read full review of McKenna Property Management
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management I've been renting from McKenna Property Management for many years

I've been renting from McKenna Property Management for many years. They are friendly and very knowledgeable.

Read full review of McKenna Property Management
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management Best decision we ever made to have McKenna rent out our property

Best decision we ever made to have McKenna rent out our property. Very professional an really easy to work with. Highly recommend them .

Read full review of McKenna Property Management
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management We quite happy with the professionalism of the McKenna team

We quite happy with the professionalism of the McKenna team. They are proactive, efficient and always true to their promises. We would recommend them to anybody who have houses to rent their houses. Bert and Renee

Read full review of McKenna Property Management
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management I rented from Mckenna Property Management for the past 3 years and never had issues with the company

I rented from Mckenna Property Management for the past 3 years and never had issues with the company. If we needed a repair done, they always returned are call and the repair was fixed in a timely manner. We would rent from them again! The ladies in the office were also very pleasant. Antonia R

Read full review of McKenna Property Management
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management Great experience renting a house through McKenna

Great experience renting a house through McKenna. It is a rarity to find an outstanding rental management company, and McKenna is the best Ive encountered. There were a few maintenance items that came up throughout the year and they were incredibly responsive and helpful. Everyone was always very courteous and kind. I would highly recommend their properties.

Read full review of McKenna Property Management
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management Mckenna put erroneaous information on my credit report which has caused me irreparable harm

Mckenna put erroneaous information on my credit report which has caused me irreparable harm. To this date they refuse to act in good faith. They claim I was evicted even though the representative named Nicole told me they wouldn't be evicting anybody during covid. We moved out any way and they filed an eviction after we were already gone and had turned in the keys! Glad to make an arrangement on the back rent, but Wow, what a shady, underhanded business.

Read full review of McKenna Property Management
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management So far so great!

So far so great! I love the way McKenna team is very gracious and professional on the phone and in person. They have a great tool that they actually use on how to get the best tenant candidate for our rental.. verifications and follow throughs are done. I appreciate their being transparent and timely. You don't have to wait for the following disbursement period before you get your rental money in less than a week after they receive payment. Receipts are concise and to the fact, no add ups to the cost. They keep us very well informed and they are very proactive. Thank you McKenna team!

Read full review of McKenna Property Management
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management McKenna is threatening an eviction after agreeing to accept money from Chaps which will clear balance in full

McKenna is threatening an eviction after agreeing to accept money from Chaps which will clear balance in full. The approval has been sent and states they it will take up to 30 business days to receive funds and yet they are proceeding with sending a notice for eviction. I have been a great tenant for almost two years and because of Covid and the pandemic had to reach out for assistance in which I was approved and yet I'm still being harassed for back pay! They are very unprofessional and inconsiderate in these tough times. They are illegally breaching my protection under law AB486 as I have contacted a lawyer and will defend myself through the courts. Never rent or sign a lease from this company they don't play fair.

Read full review of McKenna Property Management
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management OMG where do I begin?

OMG where do I begin? I have to first start off by mentioning that this is one of the most, if not, the most professional team I know. No, I don't work for them. I've been with them for about 3 years now. I receive a statement from them every month in detail. In addition, occasionally there is a tailored informative video provided to watch informing me about the market, changes within the company, and other details that would be helpful. I receive recommendations on rental pricing, and other decisions such as animal deposits and so on. I think you get the point. You can't go wrong with this company unless you are a bad person. Somehow, I think if you were, they would still manage you! Yes, they're that good. 6 stars for sure

Read full review of McKenna Property Management
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management Jenni is a smart and proactive lady

Jenni is a smart and proactive lady. She is a sophisticated real estate professional who has successfully built her McKenna team.

The associates I contacted are all real estate licensed. They discuss with me in a neat and professional manner, the discussion is clear and transparent.

I still remember Nicole worked very hard between my tenant and landlord since the tenant had difficulty to pay the rent. Jenni timely made many videos to explain the state new rules to landlord. It's also a tough time to McKenna team. I lost 5 months' rent finally, but we didn't go further to the tenant. We understood everyone was not easy in this pandemic time.

I've been staying with Jenni for more than ten years and still stick with her. Jenni's team is great.

Read full review of McKenna Property Management
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

McKenna Property Management We are rental property owners

We are rental property owners. We have been contacted with McKenna Property Management since 2008 and couldn't be happier with the service they provide in managing our property.. Like us, they believe in treating tenants with care and respect. They take tenant satisfaction seriously, as well as making sure our property is well cared for. Tenant longevity is a primary goal for McKenna and it benefits both us and our tenants. They have relationships with maintenance service providers who do excellent work for reasonable prices. We are always kept in the loop on issues and they have a good working relationship with our HOA as well. Jenni leads a highly motivated and exceptionally competent team. Everyone is responsive and THINGS GET DONE. No excuses and no delays. I wish more businesses were this well run. We HIGHLY recommend McKenna Property Management to both landlords and tenants alike.

Read full review of McKenna Property Management and 4 comments
Hide full review
4 comments
Add a comment
C
C
C. Carroll
Verified customer This complaint was posted by a verified customer. Learn more

OMG where do I begin? I have to first start off by mentioning that this is one of the most, if not, the most professional team I know. No, I don't work for them. I've been with them for about 3 years now. I receive a statement from them every month in detail. In addition, occasionally there is a tailored *** video provided to watch informing me about the market, changes within the company, and other details that would be helpful. I receive recommendations on rental pricing, and other decisions such as animal deposits and so on. I think you get the point. You can't go wrong with this company unless you are a bad person. Somehow, I think if you were, they would still manage you! Yes, they're that good. 6 stars for sure

A
A
A. Eichmann
Verified customer This complaint was posted by a verified customer. Learn more

Great experience renting a house through McKenna. It is a rarity to find an outstanding rental management company, and McKenna is the best Ive encountered. There were a few maintenance items that came up throughout the year and they were incredibly responsive and helpful. Everyone was always very courteous and kind. I would highly recommend their properties.

A
A
A. Eichmann
Verified customer This complaint was posted by a verified customer. Learn more

Simply the Best Management Company in Las Vegas. Highly recommended!

B
B
B. Grimes
Verified customer This complaint was posted by a verified customer. Learn more

We are rental property owners. We have been contacted with McKenna Property Management since 2008 and couldn't be happier with the service they provide in managing our property.. Like us, they believe in treating tenants with care and respect. They take tenant satisfaction seriously, as well as making sure our property is well cared for. Tenant longevity is a primary goal for McKenna and it benefits both us and our tenants. They have relationships with maintenance service providers who do excellent work for reasonable prices. We are always kept in the loop on issues and they have a good working relationship with our HOA as well. Jenni leads a highly motivated and exceptionally competent team. Everyone is responsive and THINGS GET DONE. No excuses and no delays. I wish more businesses were this well run. We HIGHLY recommend McKenna Property Management to both landlords and tenants alike.

McKenna Property Management Complaints 1

ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

McKenna Property Management Complaints consist of complete lack of customer service, the fraudulent charges on my rental deposit return, and negligent practices

Complaints consist of complete lack of customer service, the fraudulent charges on my rental deposit return, and negligent practices. Before I moved into the property managed by McKenna Property Management on 6/15, McKenna was negligent in informing me of the various broken and damaged parts of the home. Our garage door was broken to the point that it did not close all the way and needed professional repair. As a consequence of this negligence, we were burglarized that very night. Everything I owned was robbed from our home. When their resident garage door repair man came to fix the door, he confided that he and McKenna have already been aware of the broken garage door, but were refusing to buy the new parts.

Secondly, in our deposit refund issued to us on 7/29, we were charged $520 for "big touch up paint". We were not provided with any proof or documentation that this is a valid charge. We had no big touch up paint. I know because I paid for color matching paint myself and filled in holes and touched up the paint myself. The walls were spotless. I would also like to point out that touch up paint is considered normal wear and tear and that we lived in the home for two years. In the documentation they sent us, an "invoice" from the painter that included only a name of a person. No business name, no phone number or address. We also got charged $120 for kitchen and bathroom cleaning when we paid for a cleaner ourselves who came highly rated by other property management companies. This is also a janitorial company although McKenna claims it is not and did zero research. We were charged $60 to replace doorknobs, even though we left the doorknobs there in the upstairs hallways closet. We were charged $20 for doorstops and $35 for tub stoppers that were non-existent or damaged upon move-in. We were charged $100 for garage floor and driveway cleaning that was already stained upon move-in, which was written in our walk-through.

Read full review of McKenna Property Management
Hide full review

Is McKenna Property Management Legit?

McKenna Property Management earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds McKenna Property Management to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, McKenna Property Management is known for their high standards and safety. If you're thinking about dealing with McKenna Property Management, it's wise to check how they handle complaints.

McKenna Property Management has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of McKenna Property Management's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Mckennapropertymanagement.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mckennapropertymanagement.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Mckennapropertymanagement.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mckennapropertymanagement.com may offer a niche product or service that is only of interest to a smaller audience.
  • McKenna Property Management protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About McKenna Property Management

Screenshot McKenna Property Management
McKenna Property Management, a leading property management company, offers a wide range of services to meet your property needs. With their expertise in managing residential and commercial properties, they ensure efficient operations, tenant satisfaction, and maximum returns on your investment. From property marketing and tenant screening to rent collection and maintenance, McKenna Property Management handles it all. Their dedicated team of professionals strives to provide personalized solutions tailored to your specific requirements. Trust McKenna Property Management to take care of your property, while you focus on other important aspects of your business. Visit their website, mckennapropertymanagement.com, to learn more about their services and how they can assist you.

Overview of McKenna Property Management complaint handling

McKenna Property Management reviews first appeared on Complaints Board on Oct 27, 2023. The latest review R and B We've been doing business with the Mckenna team for almost 10 years and always been quite happy with every angles of their services was posted on Oct 27, 2023. McKenna Property Management has an average consumer rating of 1 stars from 16 reviews. McKenna Property Management has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. McKenna Property Management Contacts

  2. McKenna Property Management phone numbers
    +1 (702) 434-4663
    +1 (702) 434-4663
    Click up if you have successfully reached McKenna Property Management by calling +1 (702) 434-4663 phone number 0 0 users reported that they have successfully reached McKenna Property Management by calling +1 (702) 434-4663 phone number Click down if you have unsuccessfully reached McKenna Property Management by calling +1 (702) 434-4663 phone number 0 0 users reported that they have UNsuccessfully reached McKenna Property Management by calling +1 (702) 434-4663 phone number
  3. McKenna Property Management address
    9065 S Pecos Rd STE 110, Henderson, Nevada, 89074-7188, United States
  4. McKenna Property Management social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all McKenna Property Management contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.