McKinnon Toyota & Nissan’s earns a 2.0-star rating from 4 reviews, showing that the majority of customers are somewhat dissatisfied with vehicle purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Everytime I visit McKinnon Nissan I am quickly greeted and helped
Everytime I visit McKinnon Nissan I am quickly greeted and helped. Every member of the staff I have dealt with has always been very polite and nice.
McKinnon Toyota & Nissan Complaints 3
I bought a car on March 21st and they told me I could only buy a new one because I had negative equity on my trade-in
I bought a car on March 21st and they told me I could only buy a new one because I had negative equity on my trade-in. But I really wanted a used car, so my mom said she would buy it for me. They froze her credit report because they had some of her information and some of mine in the system at the same time. So a company gave us a loan at a really high interest rate. They said we could refinance it when we got home. But when we tried to do that, they didn't change the information in the computer. So now we can't get refinanced because the underwriter sees my income on my mom's application and she wasn't approved for that amount. We need them to fix this so she can refinance. Did they do this on purpose to rush her application and make a quick sale? How can an application and loan be valid if it has someone else's information on it? I didn't even get to test drive the car or learn how to use it because the whole process was rushed. But in the end, we left with a brand new car.
I got 4 warranty issues with Mckinnion that they ain't fixin'
I got 4 warranty issues with Mckinnion that they ain't fixin'. They don't answer the phone or correspondence. I reached out to Toyota Customer Care 4 times 'cause I bought a Toyota SR 5 from McKinnon last year and it's still under warranty. Toyota Customer Care says Mckinnon ain't respondin' to their questions. I sent 'em a letter on November 3rd, but no response. I've been tryin' to call 'em, but they won't pick up. When I took my truck in for service, I told 'em 'bout my problems, but they just gave me the runaround. Here's what's wrong with my vehicle: When I turn on my bright headlights, my info screen goes dark. The "mileage to empty" screen is all messed up and ain't accurate. My digital MPH screen needs to be reset. When I start my vehicle, the engine idle revs up to about 700 RPM, which is way too fast and ain't safe. I've told 'em 'bout this before, but they say it's a factory setting. I asked 'em to escalate it to Toyota Corp for a fix 'cause it's a safety issue, but they didn't do it. This dealership really sucks at communicatin'.
Lifetime oil change promotion, car wash with service of vehicle, all of this is fraudulent offers made by this dealership
Lifetime oil change promotion, car wash with service of vehicle, all of this is fraudulent offers made by this dealership. My husband and I bought a new vehicle in 2018 from this dealership. Our salesman told us that the dealership offered the lifetime oil change with our purchase, along with tire rotation/balance and a car wash. This offer wasn't honored at the dealership and they're lying to us about the offer. When I took my car for the first oil change, there was a note on the door saying car washes wouldn't be offered with service anymore. Also, I've been charged for my last 2 oil changes and rotate and balance, which another Nissan dealer said they charged for, but there's no documentation that it was even done. This makes me really mad because Benton Nissan had the same offer when I bought my car, and the salesman said it was a Nissan offer, not just that dealership. He also said he used to work at Benton. I've made many phone calls, but nothing has been resolved. All we want is for this dealership to do exactly what they promised when we bought the car. I wish I had gone to my first dealership instead of my local one because of the lies and deceit. I told my family and friends about the offer, and now I feel embarrassed because it turned out to be a lie.
Is McKinnon Toyota & Nissan Legit?
McKinnon Toyota & Nissan earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
McKinnon Toyota & Nissan has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Mckinnontoyota.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mckinnontoyota.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Mckinnontoyota.com you are considering visiting, which is associated with McKinnon Toyota & Nissan, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Mckinnontoyota.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mckinnontoyota.com may offer a niche product or service that is only of interest to a smaller audience.
About McKinnon Toyota & Nissan
One of the key factors that sets McKinnon Toyota & Nissan apart from the competition is their extensive selection of high-quality vehicles. Whether you are in the market for a new Toyota or Nissan, or a pre-owned vehicle from a different brand, McKinnon Toyota & Nissan has a wide range of options to suit every preference and budget. Their inventory is carefully curated to ensure that customers have access to the latest models and the best possible choices.
In addition to their impressive vehicle selection, McKinnon Toyota & Nissan takes pride in their exceptional customer service. Their team of knowledgeable and friendly sales professionals is dedicated to helping customers find the perfect vehicle that meets their needs and desires. They understand that purchasing a car is a significant investment, and they strive to make the process as smooth and enjoyable as possible.
Furthermore, McKinnon Toyota & Nissan offers a comprehensive range of automotive services to ensure that customers receive ongoing support long after their purchase. From routine maintenance and repairs to genuine parts and accessories, their skilled technicians and service staff are committed to keeping your vehicle in top condition.
When it comes to financing, McKinnon Toyota & Nissan understands that every customer's financial situation is unique. That's why they offer flexible financing options and work closely with a network of trusted lenders to help customers secure the best possible rates and terms.
At McKinnon Toyota & Nissan, their dedication to excellence extends beyond the showroom floor. They are actively involved in the local community and strive to give back through various charitable initiatives and sponsorships.
In conclusion, McKinnon Toyota & Nissan is a reputable dealership that offers a wide selection of vehicles, exceptional customer service, comprehensive automotive services, and flexible financing options. With a commitment to customer satisfaction and community involvement, McKinnon Toyota & Nissan is a trusted choice for all your automotive needs. Visit mckinnontoyota.com today to experience the McKinnon difference for yourself.
Overview of McKinnon Toyota & Nissan complaint handling
-
McKinnon Toyota & Nissan Contacts
-
McKinnon Toyota & Nissan phone numbers+1 (205) 755-3430+1 (205) 755-3430Click up if you have successfully reached McKinnon Toyota & Nissan by calling +1 (205) 755-3430 phone number 0 0 users reported that they have successfully reached McKinnon Toyota & Nissan by calling +1 (205) 755-3430 phone number Click down if you have unsuccessfully reached McKinnon Toyota & Nissan by calling +1 (205) 755-3430 phone number 0 0 users reported that they have UNsuccessfully reached McKinnon Toyota & Nissan by calling +1 (205) 755-3430 phone number
-
McKinnon Toyota & Nissan address235 Price Dr, Clanton, Alabama, 35046-4338, United States
-
McKinnon Toyota & Nissan social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!