Menu
For Business Write a review File a complaint
Medicross Health Care Group

Medicross Health Care Group review: Reception

K
Author of the review
3:02 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was at medicross parow today for a follow up on my IOD matter. Everything went well until the doctor handed my file to a very rude and incompetent staff member. A Mr Robert Fortuin, that is what Deidre said his name was. The doctor explained to him very politely in front of me that he had to hand me a copy of the follow up report and then the doctor moved on to the next patient. This incompetent Mr fortuin turned around and spoke to another staff member and requested to take Thursday morning off as he had something he had to do outside of work. The staff member agreed to cover for him. Robert Fortuin then started moving patient files around throwing them down on a desk in the back office. He then left the area glaring at me as if he had a issue or a problem with me. He stayed away for approximately 15minutes then returned. He moved files around again and once again glaring at me asked what's my problem. I said I'm waiting for the copy of my follow up report. His reply was I don't know you, I don't know what you are talking about. I told him I was standing in front of the counter while the doctor was telling him to give me the copy. Very rudely he told me that never happend and walked away. He then called Deidre to ask me what my problem was.

Fortunetly she clicked immediately when I mentioned copy of. I don't understand how medicross can allow such rude and incompetent staff to work with their patients/ customers. The stare/ glare he gives a person is almost as if he has hatred in his eyes. This person should not be allowed to work with public. If and when I have to go for my next checkup I will be making a scene if I see him again

Confidential Information Hidden: This section contains confidential information visible to verified Medicross Health Care Group representatives only. If you are affiliated with Medicross Health Care Group, please claim your business to access these details.

0 comments
Add a comment
  1. Medicross Health Care Group Contacts

  2. Medicross Health Care Group phone numbers
    +27 10 205 6600
    +27 10 205 6600
    Click up if you have successfully reached Medicross Health Care Group by calling +27 10 205 6600 phone number 0 0 users reported that they have successfully reached Medicross Health Care Group by calling +27 10 205 6600 phone number Click down if you have unsuccessfully reached Medicross Health Care Group by calling +27 10 205 6600 phone number 0 0 users reported that they have UNsuccessfully reached Medicross Health Care Group by calling +27 10 205 6600 phone number
  3. Medicross Health Care Group emails
  4. Medicross Health Care Group address
    3 Eglin Street 1st Floor 2 Sunninghill Cresent, Sandton, 2196, South Africa
  5. Medicross Health Care Group social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
Medicross Health Care Group Category
Medicross Health Care Group is ranked 14 among 56 companies in the Medical Negligence and Deficiency category