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1.2 1 Review 362 Complaints
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MegaBus Complaints 362

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MegaBus stranded passengers

On 1-4-09 our son had a reservation to take the Megabus from Milwaukee to Minneapolis. When the bus arrived, the driver got off and said he could not take any more luggage, he said he did not have room. After arguing with waiting passengers (mostly college-age students & parents) for about 15-20 minutes he supposedly called his dispatcher. He claimed another bus was on its way and then he left, stranding about 15 customers in a parking lot in the cold. We tried calling the local phone number for Coach USA (Megabus is a subsidiary, and there is no phone listing in the book for Megabus) and the phone rang off the hook. We waited for an hour for another bus to arrive and then gave up. We ended up making other arrangements to get our son back to college.

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I had a 5:30 pm reservation for a New York-to-Boston bus trip on Friday (August 1, 2008). I arrived at the Megabus' stop at 4:30 pm. There was a bus waiting and there were seats still available. Therefore, I asked the supervisor if I could take the 4:30 bus and he did not allow. A couple of minutes later, a girl arrived at the bus stop with a 6:30 pm...

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About MegaBus

Screenshot MegaBus
MegaBus is a budget intercity bus service offering travel options across North America. With a schedule-based system, it provides point-to-point bus transportation to major cities and university campuses. Amenities include Wi-Fi, at-seat power outlets, and reserved seating options.
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3. Writing the title: Summarize the main issue with MegaBus in the 'Complaint Title'.
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Overview of MegaBus complaint handling

MegaBus reviews first appeared on Complaints Board on Aug 4, 2008. The latest review A Mix of Experiences: Unveiling the Journey with Megabus.com was posted on May 16, 2024. The latest complaint Lost bag was resolved on Oct 11, 2023. MegaBus has an average consumer rating of 1 stars from 363 reviews. MegaBus has resolved 18 complaints.
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  1. MegaBus Contacts

  2. MegaBus phone numbers
    +44 141 352 4444
    +44 141 352 4444
    Click up if you have successfully reached MegaBus by calling +44 141 352 4444 phone number 2 2 users reported that they have successfully reached MegaBus by calling +44 141 352 4444 phone number Click down if you have unsuccessfully reached MegaBus by calling +44 141 352 4444 phone number 0 0 users reported that they have UNsuccessfully reached MegaBus by calling +44 141 352 4444 phone number
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    United Kingdom
    +1 (908) 282-7420
    +1 (908) 282-7420
    Click up if you have successfully reached MegaBus by calling +1 (908) 282-7420 phone number 0 0 users reported that they have successfully reached MegaBus by calling +1 (908) 282-7420 phone number Click down if you have unsuccessfully reached MegaBus by calling +1 (908) 282-7420 phone number 0 0 users reported that they have UNsuccessfully reached MegaBus by calling +1 (908) 282-7420 phone number
    United States
    +1 (866) 488-4452
    +1 (866) 488-4452
    Click up if you have successfully reached MegaBus by calling +1 (866) 488-4452 phone number 0 0 users reported that they have successfully reached MegaBus by calling +1 (866) 488-4452 phone number Click down if you have unsuccessfully reached MegaBus by calling +1 (866) 488-4452 phone number 0 0 users reported that they have UNsuccessfully reached MegaBus by calling +1 (866) 488-4452 phone number
    Canada
    More phone numbers
  3. MegaBus emails
  4. MegaBus address
    Buchanan Bus Station, Killermont, Glasgow, Scotland, Strathclyde, G23NW, United Kingdom
  5. MegaBus social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
MegaBus Category
MegaBus is ranked 8 among 34 companies in the Bus and Rail category

Most discussed MegaBus complaints

Bus not turned up
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