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1.1 158 Complaints
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Memory-Of.com Complaints 158

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H
11:01 pm EDT

Memory-Of.com Site down

My fathers site is also down has been for quite a while. I put a ton of work into building his page 15 years ago when he passed so everyone would have a place to go. Now everything is gone. All tributes, memories and thoughts we would use it as a healing place. I paid good money to have it as a place for my kids and family to go when they needed. I daughter even found it one day when she was little and wrote a note. Now that’s gone. Jason-reese.memory-of.com. At least give us the rights to the domain so I can fix what you messed up.

Desired outcome: Refund or release of domain to me.

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J
9:18 am EDT

Memory-Of.com Life time membership

So many memories tributes and photos were added to this site. And now we can't even access it. It isn't about them money that was paid. Is about the memories. People who put their trust in this site are all vulnerable due to the loss they have suffered. Its a disgrace that we now can't access our photos and tributes and also a disgrace that it appears no one can help us.

Jacqueline Hooks

craig-hooks.memory- of.com

Desired outcome: Access to the site to retrieve my data and photos

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B
4:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Memory-Of.com Website service / down for years now

I have written to the NY Attorney General's Office and have suggested a CLASS ACTION LAWSUIT against this "CAYMAN ISLAND" Company. I filed MY complaint — hopefully, will bring us all some knowledge.

Thank God, I still had my email receipt from 2013. HA!

That should stir up some "bee hives" for sure.

Now the NYAG and/or FBI can track my $. HA!

And that card has been closed for years now.

My NY AG Complaint # is: 1-[protected].

Filed on 9.26.2022.

HOPE THIS ALL WORKS FOR ALL OF US!

Desired outcome: > Brings the website back and maintain it ANNUALLY as our payments stated. > Send us VERIFIED WORKING THUMB DRIVES of our paid for websites with pics / written memories / candles / videos / music. > Refund me $ of $94.95.

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Update by Bernarda1929
Sep 26, 2022 4:28 pm EDT

This website has been down for years.

RIDICULOUS.

So many pictures and memories have been lost and forgotten by this website host. How are they allowed to stay in business...?

Already filed a NY AG complaint # 1-[protected]. Dated: 09.26.2022.

WANT to MAKE THIS A CLASS ACTION LAWSUIT.

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pat mandolla
PHILA, US
May 01, 2023 11:53 am EDT

yes, how do we start

. I have 3 sites I paid for.

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L
1:14 pm EDT

Memory-Of.com I paid for a perpetual site and have posted many pictures and family history but have no access to the information.

I would really like the site put back on line long enough for me to copy all of the old photos and the condolences posted. There is a lot of family history that I would love to get back.

I paid for a life-long perpetual site to remember my Mom by. I have used the site for the past 15 years and was very satisfied until it suddenly disappeared. I don't know how to contact the owners of the site or anyone else that took care of the site.

I had a time line of family history, many photos that cannot be replaced because the originals were lost in a break-in at my house. They were destroyed.

Desired outcome: I would like the site back on line if at all possible. If only long enough to get all photos off.

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B
6:30 pm EDT

Memory-Of.com Site has continued to be down and not one response to resolving the issue !!!!

Sandrasue-angel.memory-of.com is my mother's site !

It's been down for almost a year ! What is the problem ! I paid good money back in 2005 ! Been using the site ever since now this has gotten ridiculous ! I've sent help emails countless of times. No help or not even a response back !

[protected] is my contact number!

YES , I AM THE MANAGER OF THE SITE.

BROOKE WILSON

Desired outcome: Fix it now

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B
3:27 pm EDT

Memory-Of.com "Lifetime" memorial page gone

My little brother, Joshua Lance Landry, passed away in 2007 at the age of 20. Myself being the "new" age of social media, I made the mistake of having his social pages taken down in the aftermath of his death. Creating this memorial page was the way we had to celebrate him, include photos, songs, poems, and other ways to remember him. I am devastated the page is gone without warning. I would've understood if they were going out of business, had they given us the opportunity to save these precious memories. I hope that the owners see these complaints and give us the opportunity to do just that.

Desired outcome: Republish pages and allow a month or so for everyone to save their precious memories.

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J
7:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Memory-Of.com Memory-of.com - Lifetime membership

Charles Reginald Rouse 1923

l started a website when my late father died in 2007 and over the years l added photos and messages and lit candles on birthdays etc, l felt close to my father which helped, l was broken hearted to find it had all been for nothing and felt l had let my father down.

l tried to contact the owners but each time it came up and still does Temporary unavailable, this has had an impact on me and my family mentally.

l would like to be able to have all the contents l added back since some l have no longer got since was lent to me to add, l would be most grateful if l can somehow get my info back or to be able to copy and paste what l have on, each message was a special one and priceless, some are messages from people no longer with us .

Desired outcome: All my Photos and messages etc to be forwarded to me or for me to be able to download or any way possible to get back

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L
4:52 pm EDT

Memory-Of.com Bought a lifetime of the site memory of

Christopher-schreiber.memory-of.com, site is down and no access to it, seems like no resolution either. Purchased in 2006, paid once off fee don't remember the amount, all the data pictures and candles, tributes are gone

Christopher-schreiber.memory-of.com, some of the photos were the only copy, it's a shame that they just disappeared. My email is [protected]@gmail.com

Desired outcome: Copy of data on site

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H
7:59 pm EDT

Memory-Of.com Website down

My father passed away in 2008 when I was 5 years old. The pictures and memories of him on this site is all I had of him as his ashes were spread. My mom created the memorial page for him so I have something to remember and be able to look back on. Now I have nothing and I'm heart broken. This was his "tombstone" that people could look back and remember their time with him. All my life I used it kind of a "text line" that I could send one way texts. I am just really upset that its all gone.

Desired outcome: I would like my pictures and memories to at least be returned to me.

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M
5:00 am EDT

Memory-Of.com Paid for lifetime site but everything is gone!!!!!

Ingrid winders passed in 2005. I found this website for me, her friends and for our mother to help with the grieving process. The one and only voice recording we had of her was on this website. I am beyond sick with grief to not be able to save the recording or the tributes/stories about my sister. You people who stole our money and caused further harm to all of us who are grieving the loss of a loved one; I pray you rot in hell and have a miserable life left on this earth. How dare you take what is precious and irreplaceable away from us!

Desired outcome: To retrieve recording, photos, tribute, stories that were posted.

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H
1:37 am EDT

Memory-Of.com lifetime page

In 2006 my son passed soon after I found the site memory of. I created the page and sonn after bought the lifetime page. Now I found out that it no longer exists. How deplorable, if not giving us a refund how about putting it I can download the pictures. If I knew this was going to happen I would have gone to a more reliable site like facebook. Some of my relatives created a facebook that they can edit and provide content. I lost my precious son in 2006, now twice I have lost him. I believe in KARMA, memory-of.

Desired outcome: If possible, temporarily put up the site to get content off. If possible full refund since they failed on their promise.

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Judy van Rensburg
US
Aug 26, 2022 1:31 pm EDT

I am absolutely disgusted by this. My daughter passed away in 2006. We found this website and thought it was a beautiful idea. It now seems that I have lost all comments and photos of her, remembering her life. You must still have the data for everyone that posted on this. If you have any conscience at all please, please give it back. What you have done is actually fraud, taking money from bereaved people

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M
12:19 pm EDT

Memory-Of.com Memory-Of.com

I'm sincerely heartbroken. My son died when he was eight-years-old and I saved a song that was written by him and recorded, a song that was written and recorded for him, a poem he wrote that was copywritten, his timeline of events, many, many photos, etc... all of which I do not have saved anywhere else. I can't even imagine making a decision to take memories from people who are bereaved. I work in the deathcare industry and this is seriously the most disappointing treatment of human grief I have ever witnessed.

And although this is not at all about the money, why did so many of us pay a lifetime fee when it wasn't lifetime?

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A
9:10 am EDT

Memory-Of.com Memory of com

Tal Hart the administrator is failing to restore the web site Memory-of.com, I have contacted him on FB and all I get is a lot of Hot Air about when the site will be restored! At what point will a postive outcome be achived ? You ( Tal Hart ) have been comming up with excuses for over a year blaming everyone and everything for the problem, this is your PROBLEM SO FIXIT !

Desired outcome: Restore the web site immediately !

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B
10:36 am EDT

Memory-Of.com kell-rasmussen.memory-of.com/about.aspx

July 5th 2004 i had a daughter. We never knew she was sick. She died on July 29th 2004. Today is her 18th birthday. I go to try to open the web page i had for her on memory of.com

I get an error message telling me it is unavailable and to try again in a few days?

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B
2:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Memory-Of.com Memory Of Website

I am sad to see that they just left all of us feeling even worse about dedicating so much time and thought, tears through it all. My son was young when we together prepared the site and he is ready to move forward as the site for us we were writing to have memories to share with the grandchildren. Now we have nothing... :(

Tim McClintock Spirit in the Sky

Desired outcome: Would love to have a copy of all we wrote.

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K
8:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Memory-Of.com Lifetime memorial site

I paid for a lifetime memorial site for my father, who passed suddenly in 2005. The site is no longer accessible, and all of our pictures and memories are gone. The owners of this site stole money from bereaved families and didn’t fulfill their promise. They also did not contact any of us, or forewarn us so that we could save our content. Now, everything that was ever posted there is completely lost.

Desired outcome: Refunded

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R
9:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Memory-Of.com can not get on site

in memory of roberta candelaria and dan porter. i have been triing to get on for most of a year,and its always down.can i get some help.

Desired outcome: have site back on

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B
12:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Memory-Of.com Complaint

My son's memorial website on Memory-of.com (Tyson Ward) was supposed to last a lifetime. I paid for it. I uploaded every single picture I had of him. Now, the site is down and I cannot see my precious child. I cannot find his actual photos anywhere. This is devastating for me and I am beyond sad about this. Please fix this and let me see my boy. If anything, let me have my pictures back.

Devastated mother, here.

Barb.

Desired outcome: Reactivate the website. OR Allow me to retrieve my photographs!!

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M
9:40 am EDT

Memory-Of.com Website

I have had my brothers webpage on memory of for 16 to 17 years Mark Anthony McKenzie I paid for years $25.00 EQUALS $5100.00 AND now I have nothing you've rip out my heart and devastated/… All the, memories people have written about my brother Mark the pictures the music I would like some kind of communication from you as to why you did this to so many people its like a death all over again

PleASE EMAIL [protected]@gmail.com

[protected]

Desired outcome: refund. emAIL AND PHONE CALL

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J
5:01 pm EDT

Memory-Of.com Lifetime service/website no longer available

I paid for a lifetime to have the website page at kirkalford.memory-of.com I had photos, tributes, and memorials from family and friends there since 2007. I was already having trouble signing in on the page to make any edits, and now the site is still down in June 2022. It also says the site is not secure, and I noticed a lot of comments on the page before with a foreign language posted. This page means so much to Kirk's family and friends and would love to at least be able to gain access to copy the information.

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Overview of Memory-Of.com complaint handling

Memory-Of.com reviews first appeared on Complaints Board on Jul 13, 2009. The latest review Paid for website is no longer there, with no notice. was posted on Sep 5, 2024. The latest complaint website gone was resolved on Jul 16, 2012. Memory-Of.com has an average consumer rating of 1 stars from 158 reviews. Memory-Of.com has resolved 4 complaints.
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    Oct 19, 2024
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