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1.5 5 Reviews 406 Complaints
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Chaturbate Reviews 411

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12:00 am EDT

Chaturbate A Refreshing Experience with Private Shows

I recently tried the private shows on Chaturbate, and it was a delightful experience. The performers were engaging and attentive, creating a personalized and intimate atmosphere. The video quality was exceptional, allowing me to fully immerse myself in the experience. It felt like a one-on-one connection that was both exciting and fulfilling.

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12:48 pm EDT
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Chaturbate Allow romance scammers to operate

Ban Aikadreams and her fake Alt Account Souldecider

The performer is a romance scammer and encouraged viewers to join Instagram so she could ask them for money off-site.

She uses her two kids as emotional blackmail and doesn't admit she is married.

When I complain to CB they completely ignore the request.

She also constantly uses the alt account to generate a false private show so she can go to lunch without signing out- thus boosting her online time and defrauding the site and other hard working models.

She has also been caught streaming a private show from Stripchat, and we managed to get her banned for a day for breaching their ToS.

But CB won't do anything.

She's totally crooked and should be removed from the internet- romance scams are illegal is Colombia.

Recommendation: be warned!

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Update by Simon R

when she declared herself my girlfriend- therefore romance scammer

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Update by Simon R

caught for the 100th time defrauding CB. no intention to be in front of the camera, but staying online

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6:38 am EST
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Chaturbate Still disgusted with this platform

After filing my first complaint I located the following number:

Call

+[protected]

That is the biggest [censored]ing crock of [censored]. I dialed that number and immediately got an error message that this number is not set up to take incoming calls. Chaturbate is the worst god damn [censored]ing platform I have ever had to deal with. I dont even care if they ban me at this point because I am going to let everyone know that I come in contact with what a [censored]ing piece of god damn [censored] this motherfucking platform is. I am going to file a lawsuit to get my informaton back from this motherfucking company because apparently you can not delete your account (thus your information) you can only disable. Well guess what CHATURBATE. I dont want to disable I want my god damn [censored]ing infomation stricken from your records and I will fight tooth and nail and I will die on this hill until I get my information taken away from your platform and your servers. I promise you as god is my witness I always say: "Hell hath no fury like a homosexual slightly inconveineced" Well you have met that homosexual. You are the absolute worst and disgusting platform with no customer service skills whatsoever. I really am upset with myself for not doing my due diligence and research to see what [censored]ing poor god damn rating your [censored]ing piece of [censored]ing [censored] site has received. Just like a motherfucker to bully the little guy. Well I am here to tell you that you have met your match. At this point its more of proving my point than it is to broadcast myself because I guaran-goddamn-tee you I wouldn't put my content on this [censored]ing site if the sweet lord jesus came down and asked my himself. CHATURBATE IS [censored]ING [censored]

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Update by jordie1229

To whom it may concern,

I will start by saying buckle up and get ready because I am one irrate and disgusted subscriber and I have a few things to say.

First let me start by saying that I actually liked your platform one I was introduced to it. I spent a couple of weeks watching before I got the nerve up to broadcast myself.

Ever since then I have had nothing but issue after issue with Chaturbate verifying who I am (I promise I am trying to refrain from using curse words). I have submitted over and over and over and over with one email unsuccessfully getting verify with who the _____ I am despite being verified FINALLY. You still will not lift the suspension to allow me to broadcast myself. I tried another email of mine and you blocked me off at that attempt after approving that "age verification" as well.

I am honestly disgusted with your site at this point as I sit here asking myself why it is that I am determined to get over this barrier. I can tell you for two reasons

1) I desperately need to supplement some income before I go completely bankrupt. I am on the verge of losing everything I own and I am trying to earn some extra money

2) At this point it is the fact of the matter. I may not even broadcast after the sheer hell I have gone through just to get this far but I am like a banshee in heat. You will continue to hear from me, continue to get complaints from me, continue to get request from me, and by GOD I will take this to the Federal Trade Commission and seek legal counsel because now I am extremely upset with how i have been treated by your company.

You have no 800# to reach anyone to talk too. You online have an online forum for submission and that at best is a weak example of customer service with it's response. Just look at your reviews online. You are a horrible website and yet here I am trying to give you my business. I must be the damn fool to continue over and over to broadcast myself. Am I not cute enough for your site? Trust I have seen some of the cattle you allow to broadcast on your site and I am way more attractive than some of these mules.

With that being said, I PROMISE THIS TIME. This is my absolute last request. You deny my age verification one more time and keep me from broadcasting myself, come Tuesday morning (tomorrow is a holiday) I will be seeking legal representation to have my information completely removed from your database and your servers. I should be able to delete ALL of my information from your site without pause. It is not up to you to only allow me to disable my account, hold on to my information, and leave me vernuable to my information being breeched at some point. If I am not allowed to broadcast myself, then I promise you as god is my witness and I will die on this hill that I will continue to flood your inbox until my legal counsel that I keep on retainer tells me to cease all contact and let the course of Lady Justice take it's toll. I will fight this until the bitter end because like I stated. I may not even broadcast myself at this point because of the absolutle horrible experience I have had thus far. IT IS THE POINT NOW THAT I AM TRYING TO MAKE IS THAT I WILL BE YOUR WORST NIGHTMARE.

Do the right thing, I have supplied every thing you have asked for. Why are you singling me out? I am utterly disappointed in the response and treatment I have received from Chaturbate. That however will have no effect on my seeking legal counsel.

Update by jordie1229

I was recently introduced to the Chaturbate platform. I was very impressed and so created an account to be able to interact with performers. After just a few weeks, I gathered up the nerve to "Broadcast Myself" and sense then I have had the worst experience with Chaturbate. I have tried numerous times (8x's at the last attempt) to get my age verification submitted so that my account could be unsuspended and I would be able to broadcast. I am trying desperately to supplement my income after losing my job. I am trying every which way to bring in money so that I dont lose my home, my vehicle, and be left homeless. I am just a few steps away from that and Chaturbate continues to deny me access. I probably wont even broadcast myself at this point. It is now the fact of the matter that I have been inconveinenced, insulted, and treated like complete [censored] since I have tried to give this platform my business. I put it on everything holy I will die on this hill before I give up fighting Chaturbate. I have filed my first complaint. Next I will be moving on to the Federal Trade Commisson, and finally I WILL be seeking legal representation in a lawsuit that I will fiile again Chaturbate and all entities that are related to it such as parent companies, investors, and board of directors.

Signed:

An extremely pissed off and disgusted subscriber that wishes I never heard of this godforesaken site...

~jlm

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  1. Pros
    1. Extensive performer variety
    2. High-quality live streams
    3. Interactive user experience
    4. Free access with tipping option
    5. Advanced search and filters
  1. Cons
    1. Intense competition from other cam sites
    2. Potential for piracy and content theft
    3. Stigma attached to adult entertainment
    4. Limited revenue diversification options
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3:11 pm EST
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Chaturbate My account banned

On December 5, I logged into my paul_rolex_ chatrubate account as usual, got distracted for a couple of hours, then wanted to start the broadcast, opened chatrubate again and saw that I was blocked, they told me that I was blocked for a complaint from a user for insults and threats. I think that this is not correct, because sometimes the user may not understand quite correctly, my broadcasts were based on shows of dominance and submission, and perhaps someone took some insults personally and was offended, for which I lost my account over which I worked for almost two years, and always tried to comply with all the rules of the platform, and I already wrote, I even apologize and really regret that I offended or offended someone, I asked, please give me a chance to return to the site and continue broadcasting on it.

last message 12.12.23 they wrote to me that perhaps the situation deserved a warning, and wrote that enough time should pass for me to sort out my thoughts about self-harm, although I did not have such thoughts, well, I am grateful to chatrubate for the support, thank you. Please help, tell me specifically when it will be considered, when the warning will be considered and the blocking will be lifted, I have a difficult position now, thank you.

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Chaturbate Account permanent banned

I was in chaturbate in 2017 till september 2023, the 20september they ask to hear minnor they banned me, and next week later they banned me and I was a permaénet bann, I send an email they don t aswer me till now, chaturbate is a good website so I like chaturbate, but I m sad to terminate to work in it. What can I do to get my account back or to get back again in chaturbate. Thank you

Recommendation: chaturbate

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indian daddy
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Whatsapp me on +91 [protected]

Chaturbate Complaints 406

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5:13 pm EDT
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Chaturbate Account banned

My account was permanently banned (sassyjack) is the username last march 9, 2024 and I think it was a mistake because I have never send you any fake government ids hope you reply with my emails it really helps me a lot here I have dogs and cats to feed and my family relying on me here philippines is very poor country I can send you all my documents to prove that i'm not using any fraud identification please help me to get back to work on your site thank you and more power.

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7:33 am EDT
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Playful_Goldie's Cam There are over 1600 people who are being scammed right now She is a Scammer who wears Realistic silicone Fake Boobs for Crossdresser Drag Queens that's why she never takes her top off and always wear something over where the edges are at her waist and neck I noticed something didn't look right and I asked her if she was wearing fake...

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10:44 am EDT
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Chaturbate My account banned permanently

[protected]@chaturbate.com

Can you help me please regarding of my account lovefarrah help me work with you again.. forgive me if i did a mistakes. I misunderstand the message of customer that who asked me please help me give me one more chance and I promise to be careful and read what they asked me.. just one more chance please🙏🙏🙏🙏🙏

Lovefarrah

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Is Chaturbate Legit?

Chaturbate earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Chaturbate to be a trustworthy company. Although there's a 12% resolution rate for customer complaints, which deserves attention, Chaturbate is known for their high standards and safety. If you're thinking about dealing with Chaturbate, it's wise to check how they handle complaints.

We found clear and detailed contact information for Chaturbate. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Chaturbate has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Chaturbate has registered the domain name for chaturbate.com for more than one year, which may indicate stability and longevity.

Chaturbate.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Chaturbate.com you are considering visiting, which is associated with Chaturbate, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Chaturbate website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Adult content may be available on chaturbate.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While Chaturbate has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 12% of 406 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Chaturbate protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Chaturbate. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:11 pm EDT
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I have tried a million times now to try and talk to an actual person and to get my ID and age verified. I have been streaming with Chaturbate for 3 years now and I have never had a problem with anything until now. And support has been absolutely no help whatsoever. I have submitted a clear picture of my brand-new ID when it came in the mail as requested. I...

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5:33 am EDT

Chaturbate Account was blocked by mistake

On October 30, 2023, my account with two models on the account was blocked, none of us violated the rules, we were always polite, friendly, and we carefully studied the rules of the platform, but on October 30 our account was blocked by mistake, the response said that one of the users used fake documents, although this is not the case , he used to be in an online studio, and sent them his documents, I do not know, but maybe they decided to frame him and do something with his documents, but he used his real documents when registering, dear Chaturbate, I love you very much, and I dream of returning to my fans and continuing to broadcast please help, unlock the spiderboy7 account with all the models that were on the account, I beg you

Claimed loss: 170$

Desired outcome: I would really like everyone who has been added to my spiderboy7 account to be unblocked, along with the account, I beg you!!! please!! And I love you!!

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3:16 pm EDT
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Chaturbate My banned accnt Cum_mistress28

I got a ban a week ago but still dnt know why I was banned coz chaturbate is not responding to my emails it's been over one week (16 days) as this is my main sauce of income I kindly appeal with u to lift the ban, I will follow rule of the site as I always do, pliz its frustrating when it takes too long without hearing from u bear with my situation kindly if I get the accnt back ill be much appreciative

Thanks in advance

Yours sincerely

Cum_mistress28

Claimed loss: I had 4927tk but now I can only see 49tk

Desired outcome: Ban uplifted

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3:38 am EDT

Chaturbate I’d appreciate a response.

Good day. My account make_zi_squirt Got ban for no reason. While I was streaming on cam. I’m streaming may.26th 2024 7:25pm And suddenly I saw on my computer account ban. I haven’t violated any rules and regulations from chaturbate since I have been streaming with my new account which is make_zi_squirt. Please I want you to do something about it I’m shocked.please open back my account. Unbanned it thanks

Claimed loss: 5000tks

Desired outcome: And unbanned my account make_zi_squirt

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11:58 am EDT

Chaturbate Account got banned for no reason whatsoever and explanation

My account was working fine until out of no where it said I was banned. I had purchased tokens too and was told to contact Chaturbate Support. I did that, and they still have banned my account . They said I violated their terms, but my account was in good standing and I had not done anything other than send tokens. When I replied asking what they were referring to , they stopped replying to me. It's been a while now, so I do not think they will ever reply. This is unfair as I did not do anything to violate their rules and all the saved private shows I purchased are now gone.

Claimed loss: Tokens and multiple videos in collection.

Desired outcome: Account restored

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Update by Notahappycustomer234
May 02, 2024 1:54 pm EDT

Got banned for no reason and without explanation and never got a response back from support

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11:40 am EDT
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To be promising honest : My username : bigdicknick270 I was blocked by the site forever, I do not support the policy of prohibition of communication between minors and I know the rules, I complied with all the rules, there were no such messages on my part! Perhaps there were reports of the user who wrote to me about this! I request Chaturbate team please...

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10:17 pm EDT
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Chaturbate I got permanently banned and they have kept my tokens

On 28th March 2024 The day started as usual, I was streaming like I have been streaming for the last 2months on my new account graceblackberry, about 15minutes my stream stopped and saw a pop up that I have been banned even without a warning.

Immediately I emailed Chartubate to enquire why and they replied to me that I had broken rules "helped others with fake identity"of which of all the data is checked regarding my graceblackberry account that is not true.

Previously I had another account under studio (Cam-brandy) which I was streaming with for almost 5-6months now, but my boss refused to give access to me, which I think they she is the one behind my account graceblackberry being banned.

Both accounts are under my Passport.

Chartubate before banning someone account should be doing due diligence in all ways not just considering one side.

I have been emailing chartubate and now am not getting any feedback.

Claimed loss: I have lost 62$in that account

Desired outcome: I'd appreciate a response and be able to cash out that 62$

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10:17 am EDT
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Chaturbate Account ban

Our profile name is indiang2

We are in this platform more than 6 years

We have 50000 plus followers

Suddenly my account banned on January 25th 2024 , according to chaturbate they say we did role play

But I assure that we did not do such thing , I asked proof or screen shot any they did not reply and permanently banned

All performers were age verified. Mailed them lot but they did not reply . We have good fan followers and done good tokens also . Please support me and reconsider my account .

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This complaint has been resolved automatically due to user's inactivity.

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3:25 am EDT

Chaturbate Chaturbate

Hello. Im not please and happy about this.i worked from March 8th which my payment was held on the day of cashout due to my payment information was wrong.I have set it correctly

And on the day of March 31st which is the second weeks of next cashout

I haven’t received my payment to my wallet. From 1st of March to 31st of March.

After setting up my payment information. I was expecting chaturbate will send me my payment together with all my money in my stats but I didn’t receive any which is very bad. Username Javies_tease

Desired outcome: I want my payment

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10:24 am EDT

Chaturbate Complete scammers! Do not use under any circumstance! You will lose your money.

I have 19/20 months of meticulously documented details, 9 terabytes of data, transcripts, texts, E-mails, witness statements, depositions, confessions, interviews with, modes, eex & current, employee s, users, videos, and any other type of admissible records including birth certificates, police records, reports, charges, convictions, raids, and hospital intake records a other pertinent information such as abortions and police photographs. Please contact me and just ask.

Claimed loss: Well over $7 million dollars and adding daily.

Desired outcome: Whatever I’m entitled to and a complete shutdown of this company and a Senate Investigation of the entire industry.

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9:11 pm EDT
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Chaturbate My newly bann account

I was a model for you for a long time.. But last year, unfortunately, I was permanently banned for the first time after working on your site for just 8 to 9 month because I broke some rules unintentionally.. And i'm very sorry for that. I wish with all my heart to be able to return to work on the site... I wish with all my heart that you give me one last chance to work on the site and I promise that I will not disappoint you! Please accept my Apologize and please give me the second chance to work on your site again and unbanned my newly account mia_softboobs.

Desired outcome: Please unlock my new account I need a second chance. Mia_softboobs

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9:16 pm EDT
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Chaturbate I have been permanently banned

I was a model for you for a long time.. But last year, unfortunately, I was permanently banned for the first time after working on your site for just 8 to 9 month because I broke some rules unintentionally.. And i'm very sorry for that. I wish with all my heart to be able to return to work on the site... I wish with all my heart that you give me one last chance to work on the site and I promise that I will not disappoint you! Please accept my apologies and give me one last chance! I have been traumatized and fighting with my mental health. If it is possible to work again on your site chaturbate... It would be wonderful.. and I will be the most happy girl in this life. Please let me make a new account! With my passport please I need a response to my email [protected]@gmail.com.

Claimed loss: I’m depressed

Desired outcome: Please give me a second chance to work on your site

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Xchoco
Lagos, NG
Apr 29, 2024 8:49 pm EDT
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Hello please I want to delete this complaint how do I do it ?

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2:01 pm EST

Chaturbate Thewestwingxxx

Watch CB and found this page thewestwingxxx it is one of the most frustrating pages to watch. The dude is a loud mouth egotistical idiot. He tries to pretend he has a little dick then magically it is huge. I don't know where they get all these random women to appear on their vlog. Nobody ever gets naked it is all about charging 400 tokens for the private show and collecting tokens on where to [censored] the random chick [censored] or pussy or bj. His wifey sucks his dick while the random chick pretends to want to get in on it but never does. They claim the random chick is going to get her first anal from a BBC but if you at his thick dick I don't see how you could get that thing in a first timers [censored]. You have to pay for everything and if you complain to him he gets angry and bans you and then rants about it. He is like a bad salesman always pushing people to step up and tip tip tip all just [censored]ty behavior.

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8:19 pm EST
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Chaturbate Online tipping

I have spent money purchasing tokens on this website, but I am unable to tip any of the broadcasters. I receive an error message that says "Unable to tip, please contact support." I have e-mailed support at least twice about this issue with no response whatsoever. I would like to be able to use the tokens that I paid money for, and if not, then a refund should be issued.

Claimed loss: $25

Desired outcome: Fix my account so that i can use my tokens that i paid for

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11:22 pm EST
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Chaturbate My account banned for no reason

My account was banned goldy_key was banned it's now 8 months

I did nothing wrong had just finished a show and went back to the screen just to get it banned

Upon writing to support I got a response that my documents belong to someone else or altered which isn't true

The identification I submitted belongs to me and ready and willing to resubmit or provide another requests given to me to prove my case

Please am appealing for the removal of my ban

Please help me get my account back so I can continue working at the site

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4:45 am EST
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Chaturbate identity theft

Hello.

on December 14, 2023, I decided to end the collaboration with the studio where I was working. Later I noticed that a new account created by the studio broadcasts the recordings with me without me being physically present, earning money on my image and at the same time with the intention of ruining my reputation on the site. I sent an email to chaturbate support, but the only reply I received from them was that I can only delete my ID from that account. It is a very serious problem and please take action. thank you. Further. The previous account I worked on is Okssana, and the active one is Oksanaplus.

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2:05 pm EST
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Chaturbate My banned account

Good day. Blazin4u2 im a registered model on chaturbate. My account was suspended during the process of adding a guest user who is also a registered model on chaturbate I've sent numerous emails to support regauring this matter and I've gotten no responses. The other model did not appear on my cam. As she sat down a part of her arm was caught on cam. I would like to appeal the ban as the model did not appear on the live broadcasts. I disabled my account and tried to open another account but it days ' person ineligible'.. Am i banned forever for a lil mistake

Desired outcome: Unban my identity

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blanca loc
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Mar 03, 2024 3:43 pm EST
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did your account get unbanned?

About Chaturbate

Chaturbate is an adult website providing live webcam performances by individual webcam models and couples, typically featuring nudity and sexual activity ranging from striptease to explicit acts. The platform allows users to watch performances for free or purchase tokens for tipping and private shows. It offers a variety of categories to cater to different preferences.
How to file a complaint about Chaturbate?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to begin the process.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Chaturbate. Make it specific and clear, such as "Unauthorized Charges from Chaturbate" or "Poor Customer Service on Chaturbate."

4. Detailing the experience: Describe your experience in detail. Include key areas such as:

  • The nature of the problem with Chaturbate, whether it's about billing, account access, service quality, or any other relevant issue.
  • Specific details about any transactions you had with Chaturbate, including dates, amounts, and the expected service.
  • Steps you have taken to resolve the issue with Chaturbate, including any communication with their customer service.
  • The company's response to your attempts to resolve the issue, if applicable.
  • The personal impact of the issue, such as financial loss, stress, or time wasted.
This information will help others understand your situation and the severity of the issue.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Chaturbate. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, service improvement, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the facts are correct to avoid any misunderstandings.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Chaturbate on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your complaint for any responses or updates. Regularly check your account on ComplaintsBoard.com to see if there has been any follow-up or resolution offered by Chaturbate or other community members.

Overview of Chaturbate complaint handling

Chaturbate reviews first appeared on Complaints Board on Jan 30, 2016. The latest review Account banned was posted on Sep 20, 2024. The latest complaint Account ban was resolved on Apr 02, 2024. Chaturbate has an average consumer rating of 2 stars from 411 reviews. Chaturbate has resolved 52 complaints.
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  1. Chaturbate Contacts

  2. Chaturbate phone numbers
    +1 (949) 274-7960
    +1 (949) 274-7960
    Click up if you have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number 3 3 users reported that they have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number Click down if you have unsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number 6 6 users reported that they have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number
  3. Chaturbate emails
  4. Chaturbate address
    23615 El Toro Rd № X344, Lake Forest, California, 92630, United States
  5. Chaturbate social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
Chaturbate Category
Chaturbate is ranked 8 among 45 companies in the Websites category

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