Menu
For Business Write a review File a complaint
Merrill Gardens Customer Service Phone, Email, Contacts

Merrill Gardens
Reviews and Complaints

www.merrillgardens.com

Learn how the rating is calculated

2.2 4 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Merrill Gardens Reviews 4

ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Merrill Gardens Merrill Gardens: A Solid Retirement Community with Options for Independent and Assisted Living

Merrill Gardens is like this place where old folks can go to live their golden years. They got options for people who wanna do their own thing and also for those who need a little extra help. It's a pretty cool spot, you know?

So, they got these independent living apartments where you can have your own space and do whatever you want. It's like having your own little home, but with some perks. They take care of stuff like maintenance and housekeeping, so you don't gotta worry about all that boring stuff. Plus, they got a bunch of activities and events going on, so you can keep yourself entertained and meet new peeps.

But hey, if you need some assistance with daily tasks, they also got assisted living options. They got trained staff who can help you out with things like bathing, dressing, and medication management. It's like having a personal assistant, but without the fancy title. And don't worry, they still got all the fun stuff going on, so you won't be bored outta your mind.

I gotta say, this place is worth checking out. The website is pretty easy to navigate, so you can find all the info you need. They even got some cool pictures of the place, so you can see what it looks like. And they got locations all over the country, so you can find one that's close to your family or wherever you wanna be.

Overall, Merrill Gardens seems like a solid retirement community. They got options for both independent and assisted living, so you can choose what works best for you. It's definitely worth a look if you're in the market for a place to spend your golden years.

Read full review of Merrill Gardens
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Merrill Gardens Disappointing Appointment Experience at Merrill Gardens: Not Worth Trusting with Loved Ones

So, I had this appointment at Merrill Gardens, right? And let me tell you, it was a whole lot of waiting. I mean, seriously, I was just sitting there, waiting and waiting, and nobody seemed to care. Finally, someone showed up, but they were in such a hurry, they didn't even have any answers for me. Can you believe that?

Now, let me tell you, there's no chance I would ever consider putting my parents in a place like that. I mean, if they can't even handle a simple appointment without making me wait forever and then rushing me through, how can I trust them to take care of my loved ones? It's just not worth it, you know?

I was really disappointed with the whole experience. I mean, I had heard good things about Merrill Gardens, but my visit definitely didn't live up to the hype. It's a shame, really. I was hoping to find a nice, reliable place for my parents to live, but it looks like I'll have to keep searching.

All in all, I wouldn't recommend Merrill Gardens based on my experience. The waiting, the lack of answers, it just wasn't what I was expecting. I think it's important to find a place that values your time and treats you with respect, and unfortunately, Merrill Gardens fell short in that department. So, if you're looking for a place to trust with your loved ones, I'd suggest looking elsewhere.

Read full review of Merrill Gardens
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Merrill Gardens Merrill Gardens: Broken Promises and Negligence Amidst Covid Outbreak

Merrill Gardens ain't what it's cracked up to be, let me tell ya. They got a real problem with not enough staff, and the folks in charge don't seem to know what they're doin'. You gotta get approval from some big shots in Seattle for every little thing you wanna do. It's a real pain in the neck, let me tell ya.

Now, when you first walk in, the place looks real nice. They make all these fancy promises about transportation, food whenever you want it, emergency help, safety, and keepin' things clean. But let me tell ya, it's all a bunch of hogwash. None of that stuff actually exists.

My family members have been stuck at Pinnacle Plymouth Meeting in PA for over a year now, and things just keep gettin' worse. Can ya believe it? There's even a Covid outbreak in the buildin'! Both the staff and the residents are gettin' sick, but this place won't do nothin' about it. They won't even give 'em tests or let 'em know what's goin' on. Can ya believe that? They even forgot to put up a sign to let folks know there's an infected person in quarantine. It's a real mess, let me tell ya.

So, if you're thinkin' about movin' your loved ones into Merrill Gardens, I'd think twice. They may look good on the surface, but they ain't deliverin' on their promises. And with this Covid situation, it's downright dangerous. Stay away, folks. Stay away.

Read full review of Merrill Gardens
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Merrill Gardens Merrill Gardens: A Disappointing Experience with Negligence and Lack of Concern

I gotta say, my experience with Merrill Gardens was a total letdown. I mean, seriously, they didn't even bother to address my concerns about those two youngins living with their grandpa in a cramped one bedroom apartment. I sent them an email back in May, asking about their company policy, and guess what? No response. Zilch. Nada.

But wait, it gets even better. You won't believe what they told me. Apparently, Truwood by Merrill had the audacity to provide them with a rollaway bed. Like, seriously? That's their solution? A rollaway bed for three people? I couldn't make this stuff up if I tried.

Now, let me tell you about the granddaughter. This girl had absolutely no chill. She went around ringing doorbells and knocking on doors all night long. I couldn't get a wink of sleep, let me tell ya. And if that wasn't bad enough, she straight up attacked me the next evening. Can you believe it? Assaulted by a teenager. Unbelievable.

So here I am, with scratches, bruises, black eyes, and my whole body feeling like it got hit by a truck. Ended up in the emergency room, all thanks to this little troublemaker. And you know what's the cherry on top? There's a warrant out for her arrest for assault on an elderly. Yeah, you heard that right. A third-degree felony.

Now, you'd think that Truwood would care, right? I mean, they're the ones responsible for this mess. But nope, they couldn't care less. They just brush it off like it's no big deal. Ahahahaaha, can you believe that? They don't give a damn.

Honestly, I wouldn't recommend Merrill Gardens to my worst enemy. They clearly don't take the safety and well-being of their residents seriously. So if you're looking for a place where you'll be treated with respect and care, I suggest you look elsewhere. Trust me, you'll thank me later.

Read full review of Merrill Gardens
Hide full review

Merrill Gardens Complaints 0

Looks like Merrill Gardens has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Merrill Gardens, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Merrill Gardens Legit?

Merrill Gardens earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Merrill Gardens stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Merrill Gardens's reputation as a trustworthy leader in their field. Customers can rely on Merrill Gardens's services, assured they're dealing with a highly reputable and fully legitimate company.

Merrill Gardens has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Merrill Gardens's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Merrillgardens.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Merrillgardens.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Merrill Gardens as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

About Merrill Gardens

Screenshot Merrill Gardens
Merrill Gardens is a reputable and well-established senior living community that has been providing exceptional care and services for seniors for over 25 years. With a strong commitment to enhancing the lives of older adults, Merrill Gardens has become a trusted name in the industry.

One of the key aspects that sets Merrill Gardens apart is their dedication to creating a warm and inviting environment for residents. Their communities are designed to feel like home, with comfortable and spacious living spaces that are thoughtfully designed to meet the unique needs of seniors. From cozy apartments to beautiful common areas, every detail is carefully considered to ensure a comfortable and enjoyable living experience.

Merrill Gardens also places a strong emphasis on providing a wide range of amenities and services to enhance the quality of life for their residents. From delicious and nutritious dining options prepared by skilled chefs to engaging social activities and wellness programs, there is always something for everyone to enjoy. Whether it's participating in fitness classes, joining a book club, or simply relaxing in the beautifully landscaped outdoor spaces, residents have ample opportunities to stay active, socialize, and pursue their interests.

In addition to the exceptional amenities and services, Merrill Gardens is known for their highly trained and compassionate staff. The team at Merrill Gardens is dedicated to providing personalized care and support to each resident, ensuring that their individual needs are met with dignity and respect. From assistance with daily activities to medication management, the staff is available around the clock to provide the necessary support and assistance.

Furthermore, Merrill Gardens understands the importance of fostering a sense of community and belonging. They actively encourage residents to engage in social activities and build meaningful connections with their neighbors. This sense of community not only enhances the overall well-being of residents but also creates a supportive and inclusive environment where everyone feels valued and appreciated.

Merrill Gardens is committed to continuously improving and evolving their services to meet the changing needs of seniors. They strive to provide a safe and secure environment where residents can age gracefully and enjoy a fulfilling lifestyle. With a strong reputation for excellence, Merrill Gardens is a trusted choice for seniors and their families seeking a vibrant and caring community to call home.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Merrill Gardens Contacts

  2. Merrill Gardens phone numbers
    +1 (206) 676-5300
    +1 (206) 676-5300
    Click up if you have successfully reached Merrill Gardens by calling +1 (206) 676-5300 phone number 0 0 users reported that they have successfully reached Merrill Gardens by calling +1 (206) 676-5300 phone number Click down if you have unsuccessfully reached Merrill Gardens by calling +1 (206) 676-5300 phone number 0 0 users reported that they have UNsuccessfully reached Merrill Gardens by calling +1 (206) 676-5300 phone number
  3. Merrill Gardens emails
  4. Merrill Gardens social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Merrill Gardens Category
Merrill Gardens is ranked 72 among 1369 companies in the Construction and Maintenance category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.