Meta Quest review: Meta portal

I received an email that the email on my Facebook account was changed,

it was changed from pureilluzions@gmail.com to vonderhaarkfo619871@hotmail.com. I went through every option on Facebooks hacked web support pages, and nothing helped, all Facebook offers to do is send a verification code to the hacker email address with no other options and no way to talk to Facebook. It's an endless loop. I bought a Meta Portal device and its being delivered tomorrow and i would be able to use my Facebook and messenger account.

I contacted meta support and they replied:

Hello Raul,

I appreciate you for keeping in touch.

You may provide the following information at your earliest convenience. I also will be including the details that was asked on the prior email here:

1:)The name and current email address on your Facebook account

2:)An alternative email address that has not been associated with any Facebook accounts before (this helps us if we need to secure your account)

3:)Your product serial number (if you haven't received it yet, please provide your Meta Store order number)

4:)The exact error message you received when trying to access your Facebook account (include screenshots, if possible)

5:)Country of residence

Getting this straightened out is our main focus, so we'll keep our eyes peeled for your response. Just to set expectations, this ticket will automatically close in 9 days if there is no response, which is why I look forward to your reply at your convenience.

Take care and stay safe while you're out of town.

All the best,

Yla

Meta Store Support

According to step 3 I don't have to have the device yet, its being delivered tomorrow 10/31. Different Meta Support agents reply to my support ticket. All the other support agents won't honor this procedure from the 1st agent that gave me the steps required and are telling me that I'm not a meta customer and they have no dealings with Facebook, if that's the case when where were these steps for that I was given? Here is the answers to the steps 1-5 above.

1:)Raul Jimenez . vonderhaarkfo619871@hotmail.com

2:)Chatlivelasvegas@gmail.com

3:)uploaded receipt already attached

4:)Your password was recently changed, if you don't remember changing it you need to secure your account, all it does is offer to send a verification code to the hacker's email which is the email in step 1. give no other options at all and no options to contact anyone for help.

5:)United States, Riverside County

My email is pureilluzions@gmail.com , that has always been my Facebook and my personal email for years. Raul Jimenez is my nickname but my legal name is Jonathan Minnis