Metrotown Mitsubishi’s earns a 4.7-star rating from 16 reviews, showing that the majority of customers are exceptionally satisfied with purchase experience.
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Service was polite and they offer detailed descriptions on what needed to be maintained
Service was polite and they offer detailed descriptions on what needed to be maintained.
Was there for oil change, very polite employees
Was there for oil change, very polite employees. My appointment was on time . All was good.
Great service. They listen to my requests and also give sound advice. They don't just try to sell you a vehicle, they listen to your needs and advise accordingly. No pressure sales as well. It's comfortable. Highly Recomend them and their vehicles.
Absolutely always go to Metrotown Mitsubishi for our car service!
Mike in the Service Department is super courteous. I have a wonderful experience when I had my RVR sent in for a Safety Recall update. Cheers!
Very efficient in carrying out the repair of my vehicle.
Excellent customer service
Excellent customer service. Efficient, timely. Staff is friendly, and explains things well.
Prompt and friendly service, open till 9pm so it was perfect for an after work pickup.
Metrotown Mitsubishi offers a quality product and exceptional service and value. I am extremely happy with my purchase and their services and would highly recommend it to others.
Very easy to deal with. We worked on the pricing and they included a loyalty discount (I had a Mitsubishi in the US before moving back to Canada) and free oil changes for life. They also drove me to the bank and waited for me while I got a bank draft.
They offer an amazing service and they are transparent with what they offer.
Good service!
Good service! Staff is friendly and nice! Will call back to confirm appointment which is good!
I would not take my car anywhere else. They take me on time and are very thorough. They always remember my name. Coffee is great. Most important - I trust that they are honest.
Ezekiel was amazing and got us a great deal on our outlander phev! Super friendly and professional.
Service was polite and they offer detailed descriptions on what needed to be maintained.
Good service! Staff is friendly and nice! Will call back to confirm appointment which is good!
Ezekiel was amazing and got us a great deal on our outlander phev!
Ezekiel was amazing and got us a great deal on our outlander phev! Super friendly and professional.
The front counter staff is really friendly and helpful as usual
The front counter staff is really friendly and helpful as usual. I much appreciate for their fast and accurate services.
Mike in the Service Department is super courteous
Mike in the Service Department is super courteous. I have a wonderful experience when I had my RVR sent in for a Safety Recall update. Cheers!
Metrotown Mitsubishi is a friendly respectful business operation that provides quality professional work at a reasonable priceof high quality
Metrotown Mitsubishi is a friendly respectful business operation that provides quality professional work at a reasonable priceof high quality teliable automotive equipment.
I would not take my car anywhere else
I would not take my car anywhere else. They take me on time and are very thorough. They always remember my name. Coffee is great. Most important - I trust that they are honest.
Metrotown Mitsubishi offers a quality product and exceptional service and value
Metrotown Mitsubishi offers a quality product and exceptional service and value. I am extremely happy with my purchase and their services and would highly recommend it to others.
Buying process was terrific, thanks to Henry
Buying process was terrific, thanks to Henry. He's very knowledgeable. Service department is the best. Quick and honest. I was taking my old 2012 *** there for service for years, now I am taking my 2020 *** for some more great service.
Great service
Great service. They listen to my requests and also give sound advice. They don't just try to sell you a vehicle, they listen to your needs and advise accordingly. No pressure sales as well. It's comfortable. Highly Recomend them and their vehicles.
Very easy to deal with
Very easy to deal with. We worked on the pricing and they included a loyalty discount (I had a Mitsubishi in the US before moving back to Canada) and free oil changes for life. They also drove me to the bank and waited for me while I got a bank draft.
We had exemplary service from Jason O* who is a very professional and approachable sales manager
We had exemplary service from Jason O who is a very professional and approachable sales manager. Ezekiel E was our salesman and was very friendly and patient during the purchasing of our new outlander and when demonstrating how everything works!
The service department at Metrotown Mitsubushi is outstanding
The service department at Metrotown Mitsubushi is outstanding. They are consistently fair, honest and trustworthy, so much so I have all of my vehicles not under warranty serviced by them. I have been a regular customer since they were a Chrysler dealership. I can always trust Mike, the service manager and his team for getting the job done. Well done everyone. Your high ratings are well deserved. Keep it up!
Metrotown Mitsubishi Complaints 1
I went to Metrotown Mitsubishi on Febuary 27th to put down $2000 dollars for the mitsubishi ***
I went to Metrotown Mitsubishi on Febuary 27th to put down $2000 dollars for the mitsubishi ***. I asked for an automatic shift and for the car to be factory in Japan. Allen W (Salesperson) told me that the car was made in Japan and it was an automatic shift and it was available in stock. So, I put down the deposit to buy the car. But, when I found out the truth, the car was made in a Thailand factory and it was manual shift. The salesperson lied to me and refused to refund the deposit back on the same day. Metrotown Mitsubishi lied to me and even asked me to put down the $2000 dollars deposit. The next day, a manager named Jason called me and refused to refund the deposit with a very rude tone. I am requesting the $2000 dollars deposit back as I see there is no trust in this dealership. I did not even purchase the car, it was only the deposit.
Is Metrotown Mitsubishi Legit?
Metrotown Mitsubishi earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Metrotown Mitsubishi. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Metrotown Mitsubishi has received 15 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Metrotownmitsubishi.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- The website belonging to Metrotown Mitsubishi has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Metrotown Mitsubishi
At Metrotown Mitsubishi, customers can expect to find a wide selection of Mitsubishi vehicles, including popular models like the Outlander, RVR, and Eclipse Cross. The dealership's inventory is constantly updated to ensure that customers have access to the latest Mitsubishi models and features.
In addition to selling new and used vehicles, Metrotown Mitsubishi also offers a range of automotive services, including maintenance and repairs, parts and accessories, and financing options. The dealership's team of certified technicians is highly trained and experienced, ensuring that all vehicles are serviced to the highest standards.
Metrotown Mitsubishi is committed to providing exceptional customer service, and the dealership's staff is always ready to assist customers with any questions or concerns they may have. Whether you're looking to purchase a new vehicle, schedule a service appointment, or simply learn more about Mitsubishi vehicles, the team at Metrotown Mitsubishi is here to help.
Overall, Metrotown Mitsubishi is a trusted and reliable dealership that offers high-quality vehicles and services to customers in the Greater Vancouver area. With a commitment to customer satisfaction and a dedication to excellence, Metrotown Mitsubishi is the go-to destination for all your Mitsubishi needs.
Overview of Metrotown Mitsubishi complaint handling
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Metrotown Mitsubishi Contacts
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Metrotown Mitsubishi phone numbers+1 (604) 434-2488+1 (604) 434-2488Click up if you have successfully reached Metrotown Mitsubishi by calling +1 (604) 434-2488 phone number 0 0 users reported that they have successfully reached Metrotown Mitsubishi by calling +1 (604) 434-2488 phone number Click down if you have unsuccessfully reached Metrotown Mitsubishi by calling +1 (604) 434-2488 phone number 0 0 users reported that they have UNsuccessfully reached Metrotown Mitsubishi by calling +1 (604) 434-2488 phone number+1 (604) 434-2488+1 (604) 434-2488Click up if you have successfully reached Metrotown Mitsubishi by calling +1 (604) 434-2488 phone number 0 0 users reported that they have successfully reached Metrotown Mitsubishi by calling +1 (604) 434-2488 phone number Click down if you have unsuccessfully reached Metrotown Mitsubishi by calling +1 (604) 434-2488 phone number 0 0 users reported that they have UNsuccessfully reached Metrotown Mitsubishi by calling +1 (604) 434-2488 phone numberSales Manager+1 (604) 366-2762+1 (604) 366-2762Click up if you have successfully reached Metrotown Mitsubishi by calling +1 (604) 366-2762 phone number 0 0 users reported that they have successfully reached Metrotown Mitsubishi by calling +1 (604) 366-2762 phone number Click down if you have unsuccessfully reached Metrotown Mitsubishi by calling +1 (604) 366-2762 phone number 0 0 users reported that they have UNsuccessfully reached Metrotown Mitsubishi by calling +1 (604) 366-2762 phone numberProduct Advisor
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Metrotown Mitsubishi emailsjessa@metrotownmitsubishi.ca99%Confidence score: 99%Financebrian@metrotownmitsubishi.ca98%Confidence score: 98%Salesjzhen@metrotownmitsubishi.ca97%Confidence score: 97%Salesallenweng@metrotownmitsubishi.ca93%Confidence score: 93%Operationsdavid@metrotownmitsubishi.ca87%Confidence score: 87%Operationsjamesoh@metrotownmitsubishi.ca84%Confidence score: 84%aidanfraser@metrotownmitsubishi.ca83%Confidence score: 83%jonathankim@metrotownmitsubishi.ca82%Confidence score: 82%sales@metrotownmitsubishi.ca81%Confidence score: 81%Saleskhris@metrotownmitsubishi.ca79%Confidence score: 79%
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Metrotown Mitsubishi address5965 Kingsway, Burnaby, British Columbia, V5J 1H1, Canada
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Metrotown Mitsubishi social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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The service department at Metrotown Mitsubushi is outstanding. They are consistently fair, honest and trustworthy, so much so I have all of my vehicles not under warranty serviced by them. I have been a regular customer since they were a Chrysler dealership. I can always trust Mike, the service manager and his team for getting the job done. Well done everyone. Your high ratings are well deserved. Keep it up!
prompt service, detail review.
Came for my regular oil change. Good costumer service. On time, fair pricing and free coffee of your choice.
Buying process was terrific, thanks to Henry. He's very knowledgeable. Service department is the best. Quick and honest. I was taking my old 2012 *** there for service for years, now I am taking my 2020 *** for some more great service.