Microsoft’s earns a 4.4-star rating from 2865 reviews, showing that the majority of software users are very satisfied with products and services.
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shame on you microsof
I recently purchased an XBox Live Gold membership for my son at a cost of $99 and spent $100 for a wireless adapter all as a present for my son.
When he attempted to activate his membership he inadvertently typed his birthdate incorrectly. As a result he is unable to log onto any of the games of his choice despite their rating.
The next day I attempted to contact XBOX Live customer support only to find out they were closed.
The following business day I attempted to contact them again. This is where the real fun begins. I explained what happened and that I needed either to:
1) fix the account so that my son can play some games or
2) transfer my membership to a new gamertag so that we can set it up properly to play the games online that he has been playing or
3) refund the subscription so that we can purchase a new one
I spoke with John, Chris, Richard, Mariam, Ben, Alfred, (none of these folks were actually in the United States and there was a substantial language barrier) Tiffany and many others. All of them apologized profusely, but explain that there was absolutely nothing they could do to help us. We tried for 8 frustrating hours to get this resolved to no avail. It is unbelievable to me that Microsoft, one of the largest companies in the world, is either not competent enough to solve this issue or cares so little for it's customer that they choose not to. Either way, I am in the process of selling the Xbox and all games and accessories so that I can buy my son a PS3. And as much as I love Outlook, Excel, Powerpoint etc…I am absolutely looking into alternatives.
How sad. Shame on you Microsoft.
The complaint has been investigated and resolved to the customer’s satisfaction.
customer support
I called X-Box so called customer support to get a repair for my console and was told that I needed to have the power supply available to troubleshoot it. I had already gone through the steps with another rep past and I said, no, I know what I need, I just need this fixed. I told her furthermore that I had already been through the whole troubleshooting page on Xbox.com and she still refused. I then asked to be escalated to a supervisor. The supervisor was even worse and she tried to treat me like a little child with her tone of voice, like I was stupid and she was smart. This really infuriated me but I kept myself very collected and told her that I'd already been over this like 1000 times with the service rep. Guess what she said next?!? She said, sir I read the notes I don't think its been 1000 yet. She was being a smartass and this sent me over the edge, I asked her one more time to help me and she said that she would not help me get my xbox repaired and now there are notes on my name. I hung up on her. That was the worst customer service experience I've ever had from someone who considers themselves to be a supervisor-level employee. I've never wanted someone to be written-up more than this lady. I wish there was some way to let the person whom she reports to know how she is to customers. Don't buy X-Box because if you ever need assistance you'll only find grief!
The complaint has been investigated and resolved to the customer’s satisfaction.
When playing guitar hero 3 legends of rock fo xbox 360 my console scratched the disc. the disc is now unreadable and i have contacted the retailer who said it is microsoft or your responsibility to replace the broken product. i have tried microsoft who claim no responsibility and were most unhelpful. they say it is your responsibility to replace the damaged item. i hope you will be more helpfull than them.
looking forward to a positive solution to my problem.
So when xbox first came out i was excited and over joyed when i was one of the first to get one. then being in grade 8 and now being in my first year of college i have realized just how bad the issues of xbox have become. I have been playing xbox for many years and after the issue with the red rings i had sent it in and after some time was given a new one. this has happened twice with the red rings and when got my third xbox the red ring issue was seen as to b fixed.
But my issue comes after that when this newly fixed xbox that cant get the red ring of death became to have a different malfunction. It had begun to scratch all of my games ( guitar hero 2, guitar hero 3, halo 3, call of duty modernwarefare 1 and 2, gears of war, halo 3, turok and a few others) and that was when i finally decided to maybe not play it any more and get a ps3. I gave my friends my games to borrow but then the games that were unreadable were able to work on their xbox but just not mine.. and the odd time my xbox would make a louder grinding sound and leave marks and crack the inner circular parts of my disks..
the 2 year warranty i had on my xbox had run out and i was told that microsoft doesnt care about the consumers to fix these issues as long as they got money.. But i am not looking for money back or new games if i sent in all the ones it has made disk scratches around, but i was wondering what the answers are behind sending it in and getting it fixed. i had spent over 2000$ or more on microsoft being broken controllers or new games and headsets to be ripped off as much as this.
I have been playing xbox live for some time now.. and most games dont give you the chance to plug because there is no reason.. but NBA live does.. i dont know how many times ive been winning a game late in the 4 n lose the connection.. after everything workin fine before then.. or with 8 sec.s left the other player pause n "lose connection" . it makes it so i dont even want to play.. whats the sense if u can plug.. they should either lose the game.. or some type of rating be by their name to show if they plug.. whether its on purpose or not.. because who wants to play someone that is going to plug if they lose.. or usually have a bad connection?
Called XBox abt 2 months ago and told them to delete my credit card number from their records so I could not be charged anymore
for Xbox, of course they did not...this months bill I got today, has 4 (19.99) monthly charges on it plus $l44.22 in additional charges for games or whatever...this is totally crazy...I have had to completely cancel this credit card because of XBOX...why can't you just do as you are asked?
i cant change my bio or location. i have asked a few people on xbox live 'how do i change my bio?' and they gave me the correct instructions, but it just doesn't give me the option to change it like it does for them.
Xbox live is a nightmare. Consumers beware. My son had his xbox live account hacked 3 times last year. I have spent numerous hours on the phone with xbox several times this and last year. Xbox would not give me any helpful information to resolve these issues. Xbox says, "We will look into that' here is a number you can call next week." My son was banned from his x box live account for life today. He is 12 years old. I am really not sure why and that really isn't the point. The point is... when I again tried to contact someone at xbox it was impossible. XBOX if your going to ban someone especially a child maybe you should contact the parents. Everyone in my family owns an xbox 360 including my parents. Between all of us we are talking about 8 xbox 360 systems and we are all gold members. It's really sad that there is not a contact number for parents to call and talk to someone at xbox who cares about the future.
All the new game that come out are always on xbox 360 or ps3 always new consoles never on ps2 or normal xbox why not it isnt fair they should be on all consoles.
my account was hacked and my credit card was chaged 21.59$ six times. 28.59 80.99 and 43.19 all on the date of tuesday july 26 2011
there are two charges on my account for 74.99 and i have not purchesed andything from or off of my exbox at all and these charges need to be removed
I was charged $21.36 on june 4 and 5. i have not ordered anything in the passed on xbox live what is this for?
lottery
Following received
Microsoft corporations:
Customer service
Wrights lane,
Kensington london w85sp,
England united kingdom
Reference no: msw-l/[protected]
Batch no: 2008octtl#22
Official winning notification.
it is obvious that this notification will come to you as a surprise but
Please find time to read it carefully as we congratulate you over your
Successin the following official publication of results of the e-mail
Electronic online sweepstakes organized by microsoft, in conjunction
With the foundation for the promotion of software products, (f. p. s..)
Held this year april 2009, in london uk. where in your email address
Emerged as one of the online winning emails in the 2nd category and
Therefore attracted a cash award of £750, 000.00gbp (seven hundred &
Fifty thousand great britain pound sterlings).
We write to officially notify you of this award and to advise you to
Contact the processing office immediately upon receipt of this message for
More information concerning the verification, processing and eventual
Payment of the above prize to you. it is important to note that your award
Information was released with the following particulars attached to it.
These are your identification numbers:
(1) award numbers: nl 56/7766
(2) email ticket numbers: [protected],
(3) batch numbers: 2008octtl#22
(4) the file reference numbers: msw-l/[protected]
{5} serial numbers: mcst/006/nl46560
Attached here is the claim verification and funds release form. you are
Expected to fill and submit to the event manager. for verification purpose
Be sure to include:
verification and funds release form
1. full names:_
2. address:_
3. sex:_
4. age:_
5. marital status:_
6. occupation:_
7. e-mail address:_
8. telephone number:_
9. amount won:_
10. state:_
11. country_
12. next of kin:_
13. zip code:_
14:nationality:_
15:your reference and batch number at the top of this mail:
To file for your claim, please fill and submit your verification form to
Our events manager immediately via email. hereby declare that the above
Information is true and binding on me. if at any time it is discovered
That I have given false information, I will forfeit my rights to my
Winnings.
(contact events manager)
Name:mr. mark morgan
E-mail:[protected]@live.com
*
Foreign transfer manager
Mr mark morgan
Microsoft security department (uk).
Euro afro-asian lottery
Microsoft lottery office london, united kingdom
*
The microsoft internet e-mail lottery awards is sponsored by our
Ceo/chairman, bill gates and a consortium of software promotion
Companies. the intel group, toshiba, dell computers and other international
Companies. the microsoft internet e-mail draw is held periodically and is
Organized to encourage the use of the internet and promote computer
Literacy worldwide. once again on behalf of all our staff, you can as well
Email the below for more advice and confirmation on how to claim your
Winning price
Congratulations!
Sincerely,
Microsoft lottery department
Copyright © [protected] the microsoft, yahoo online promotion 2009 inc.
The complaint has been investigated and resolved to the customer’s satisfaction.
microsoft promotion award team
Hi all,
Be aware of this kind of mail...
It seems so many of you might have received this mail...
No real lottery sends an email to notify winners. period. full-stop. end of story. there mere fact alone that you received an email saying you won a lottery is proof that it is a scam.1111
— original message —
From: microsoft promotion award team [mailto:[protected]@microsoft.co. uk]
Sent: saturday, march 21, 2009 10:20 am
To: undisclosed-recipients
Subject: winning notification 2009
Dear winner,
This is to inform you that you have won a prize of (£500, 000) five hundred
Thousand great britain pounds sterlings for the month of march 2009 lottery
Promotion, which is organized by yahoo/msn lottery inc & windows live.
Yahoo&msn microsoft windows, collects all the email addresses of the people
That are active online. among the millions that subscribed to yahoo and
Hotmail we only select five people every month as our winners through
Electronic balloting system without the winner applying, we congratulate you
For being one of the persons selected.
payment of prize and claim
You are to contact your claims agent on or before your date of claim,
Winners shall be paid in accordance with his/her settlement centre.
Yahoo/msn lottery prize must be claimed no later than 15 days from date of
Draw notification after the draw date in which prize was won. any prize not
Claimed within this period will be forfeited.
These are your identification numbers:
Batch number... ym 09102xn
Reff number... ym35447xn
Winning number... ym09788
These numbers fall within your location file,
Claims requirement
Full name:...
Age/sex:...
Home address...
Country/state:...
Nationality...
Winning email:...
Phone/mobile:...
Occupation:...
How will you like to received your winning prize?
(a:bank transfer)
(b:cheque delivery)
Any of your identification:this should be in attachement form.
You are requested to contact events agent manager, send your winning
Identification numbers, fill the claim information above and send it to them
At this contact address below.
Mr. glen johnson
Microsoft promotion award team
Phone +44 [protected]
E mail: [protected]@yahoo.com. hk
Sincerely,
Dr. bryan mcdonald
Microsoft promotion award team
=
Copyright © [protected] the microsof international promotion inc.
All rights reserved. terms of service - guideline
The complaint has been investigated and resolved to the customer’s satisfaction.
extremely poor customer service, using fake microsoft name to sell its courses
I am writing with regards to your course that I had chosen to study the MCTS 70-431 SQL Server 2005 exam online registered on the 17th of February (Student id – Openit****4). But due to reasons such as lack of support from your staff, and very poor communication, I decided to cancel my course registration and requested a full refund for the same. Till date I haven’t received any support material including study disc and the printed version of SQL Server 2005 book as promised. Before I agreed to pay for the course your sales advisors would regularly call me but after the payment your advisors were not even available to receive the call. I had to call multiple times for the same.
It was on the second day after paying the amount I started realising that the service was not good and hence wanted to cancel the course then. But as a desperate jobseeker, I decided to let go the issue and learn the course myself despite knowing that I won’t get the support that was promised.
I was not at all comfortable with the online material on its own and hence the only thing that I was interested was the study material and printed SQL Server 2005 book, I called in many times for the same. They promised me it would be posted soon, but till date haven’t received anything. After I called them they started transferring my phone from one person the other. It clearly displayed lack of ‘Accountability’ in your team. As I desperately need to gain a certification for my job, the online material I felt was not very useful on its own. This event has wasted a lot of time from my career.
Don not trust these people, they mostly sell Microsoft courses and certifications using the following website www.microsoftuk.co.uk/. What actions can be taken against them? Kindly help.
Thanks
Very bad customer service. After receiving money they dont care about customers.
The complaint has been investigated and resolved to the customer’s satisfaction.
This is true, am also in the same position. They don't give any support or advice what so ever and their materials are outdated and of no use. When i purchased a package for mcitp enterprise administrator, they promised me passed at first time for each exam to achieve the pathway, am still on the first exam and I've done it twice and i still failed, because they don't provide me with adequate material. I'll have to seek a legal advice against them and see if I can get my money back.
My boyfriend had exactly the same problem, he called to cancel the course after complaining several times that he had no support and the course material was out of date. He was transferred to several people each time he called, they kept promising to call back and never did. In the end they told him that they would not deal with him by phone and that he had to correspond in writing. So he wrote a letter asking for a refund and got one back saying he would get a refund for half the money within 30 days. 2 months later he still has nothing from them. He is logging a visa dispute claim as he sought legal advice and was told they were in breech of contract.
ive had no problems with this company at all
Thanks Very informative I just spoke to microsoftuk today and was going to study an MCDST for £330 but alarm bells started ringing when the price wend down from £800 to £330, glad i read this review I thought they were part of microsoft until I read this.
microsoft internet email lottery awards complaints
I received to my e-mail address official winning notification from microsoft windows" [protected]@msn.com: foreign transfer manager microsoft security department (uk).
M.s.pro. zonal coordinator
Sir adams farwell
E-mail: [protected]@hotmail.com
Tel number: +[protected]
“the official publication of results of the e-mail electronic online sweepstakes organized by microsoft, in conjunction with the foundation for the promotion of software products, (f.p.s.) held this year. where in your email address emerged as one of the online winning emails in the 2nd category and therefore attracted a cash award o ?450.000.00 (four hundred and fifty thousand pounds sterling)” …it is important to note that your award information was released with the following particulars attached to it.
(1) award numbers:
(2) email ticket numbers:,
(3) batch numbers:
(4) the file reference numbers:
{5} serial numbers:
As per their request i made the reply and filled the verification form:
Verification and funds release form.
(1) full names:
(2) tel/fax numbers:
(3) nationality/country:
(4) current contact address:
(5) sex:
{6} age:
{7} occupation:
(8)courier delivery of your certified winning cheque name and other winning documents safely to you.
My reply was sent to [protected]@hotmail.com automatically, ratherthan to the above coordinator or award team e-mail address.
Finally the coordinator wrote me as my parcel with identification number mly-y/[protected] will be delivered to me by: frontier forwarding services ltd.
Unit 6, marino way,
Hogwood lane industrial estate
Finchampstead, berkshire
Rg40 4rf, london, united kingdom.
Opening hours: 24 hours /7 days of the week.
But the frontiers are asking me to pay them the large sums of money. again i found these all as the forgers’ fake; i am receiving to my e-mail the domainkeys verified messages.
Many thanks for clearing up and taking an action (coming in to the solution)
Mengistu (e-mail: mengistu.[protected]@yahoo.com)
The complaint has been investigated and resolved to the customer’s satisfaction.
Microsoft Corporations:
Customer Service
Manchester Business Park
3000 Aviator Way
Manchester.
United Kingdom.
FILE REF: HL/5564/06/07/MICS
BATCH: MC11/834/5PDH /EU
Dear Winner,
It is obvious that this notification will come to you as a surprise but please find time to read it carefully as we congratulate you over your success in the following official publication of results of the E-mail electronic online Sweepstakes organized by Microsoft, in conjunction with the foundation for the promotion of software products, (F.P.S.) held this June 2015 in London UK.
Where in your email address emerged as one of the online Winning emails in the 1st category and therefore attracted a cash award of 950.000.00 (Nine hundred and Fifty Thousand pounds sterling) Our winners are arranged into four categories with different winning prizes accordingly in each category. They are arranged in this format below:
These are your identification numbers:MCS-26799/097
CATEGORY NO.OF WINNERS WINNING PRIZES
1st. 1 :950, 000.00 pounds each
2nd. 8 :550.000.00 pounds each
3rd. 13 :250, 000.00 pounds each
4th. 27 :70, 000.00 pounds each
We write to officially notify you of this award and to advise you to contact the processing office immediately upon receipt of this message for more information concerning the verification, processing and eventual payment of the above prize to you.
It is important to note that your award information was released with the following particulars attached to it.
(1) Award numbers: NL 56/7766
(2) Email ticket numbers: EAASL-130877
(3) Batch numbers: MC11/834/8PDH /EU
(4) The file reference numbers: HL/5574/41/07/MICS
(5)Serial Numbers: McST/006/NL46560
1. Full names:
2. Residential address:
3. Phone number:
4. Fax number:
5. Occupation:
6. Sex:
7. Age:
8. Nationality:
9. Present Country:
10.Next of kin name/address:
To file for your claim, Please contact your Validating Officer for VALIDATION of your winning within Twenty-nine working days of this winning notification. Winnings that are not validated within Twenty-nine working days of winning notification are termed void and invalid. You are required to mention the above particulars of your award in every correspondence to enable the Agent validate your winning.
CONTACT:
******************************************************
FOREIGN TRANSFER MANAGER
MR.LARRY SMITH.
MICROSOFT SECURITY DEPARTMENT (UK).
E-MAIL: mic_dept@163.com
validationmanager@163.com
******************************************************
The Microsoft Internet E-mail lottery Awards is sponsored by our CEO/Chairman, Bill Gates and a consortium of software promotion companies. The Intel Group, Toshiba, Dell Computers and other International Companies. The Microsoft internet E-mail draw is held periodically and is organized to encourage the use of the Internet and promote computer literacy worldwide.
Once again on behalf of all our staff, We Say a Big Congratulation!
Sincerely,
MR.STEVE CLERK.
M.S.PRO. ZONAL COORDINATOR.
I know of a computer shop in Dereham Called Dereham computers and the name of the manager there is called Jake when they make computers for customers they always seem to put on a second hand license on the computer and charge the customers for it and when or if you have to reinstall windows you know that is asked you for the 25 number key code and have noticed that after six months it tells you that your windows is illegal and must be renewed or the computer will close down and will not boot up.This happened to me a few years back and still cannot get that computer to work anymore I have also now moved from Norfolk to Northumberland and I would like to see something done about it as this has gone on for years now and they are still doing it I also know that you have been there before but nothing was done I would like to see that shop closed as there is a better one in town of Dereham. Please let me know what will happens as I have complained about this before and wish that something was done why should customers pay for a second license if in six months they have to buy a new one I have had problems with them in the past and do not wish it upon anyone else. So please shut this shop down I would like to have a reply please thanks
I wish to stay annominious
Microsoft Corporations:
Customer Service
Wrights Lane,
Kensington London W85SP,
England UNITED KINGDOM
REFERENCE NO: MLY-Y/[protected]
BATCH NO: 450THL#2008
OFFICIAL NOTIFICATION.
It is obvious that this notification will come to you as a surprise but
please find time to read it carefully as we congratulate you over your
success in the following official publication of results of the E-mail
electronic online Sweepstakes organized by Microsoft 31st edition in conjunction with the foundation for the promotion of software products, (F.P.S.) held this November 2011
Where in your email address emerged as one of the online Winning emails in
the 2nd category and therefore attracted a cash award o Ј450.000.00 (Four
Hundred and Fifty Thousand pounds sterling) Our winners are arranged into four categories
with different winning prizes accordingly in each category. They are arranged in this
format below: These are your identification numbers:-
CATEGORY NO.OF WINNERS WINNING PRIZES
1st. 2 Ј600, 000.00 pounds each
2nd 8 Ј450.000.00 pounds each
3rd. 13 Ј250, 000.00 pounds each
4th. 27 Ј170, 000.00 pounds each
We write to officially notify you of this award and to advise you to
contact the processing office immediately upon receipt of this message
for more information concerning the verification, processing and eventual payment of the
above prize to you. It is important to note that your award information was released with the following particulars attached to it.
(1) Award numbers: MLAT#2008
(2) Email ticket numbers: [protected],
(3) Batch numbers: 450THL#2008
(4) The file reference numbers: MLY-Y/[protected]
{5} Serial Numbers: McST/776/ML10101
For verification purpose be sure to include:
(1) Your contact address.
(2) Your Tel/Fax numbers.
(3) Your Nationality/Country.
{4} Your Full Names.
(5) Occupation.
(6) Your Preffered Method Of Receiving Your Price(From Below) Mode Of Price
Remittance.
(1)Cash Pick-Up (You coming Down to Uk Personally to Pick Your Price).
(2)Courier Delivery Of your Certified Winning Cheque Name and other
Winning Documents safely to you.
To file for your claim, Please contact your Validating Officer for
VALIDATION of your winning within Twenty-nine working days of this
winning notification.
Winnings that are not validated within Twenty-nine working days of winning
notification are termed void and invalid. You are required to mention the
above particulars of your award in every correspondence to enable the Agent
validate your winning.
*******************************************************************
MR DANIEL TAN
FOREIGN TRANSFER MANAGER
MICROSOFT SECURITY DEPARTMENT (UK).
M.S.PRO. ZONAL COORDINATOR
Tel Number: +[protected]
E-mail: customercaresdesks@hotmail.co.uk
********************************************************************
The Microsoft Internet E-mail lottery Awards is sponsored by our
CEO/Chairman, Bill Gates and a consortium of software promotion
companies.The Intel Group, Toshiba, Dell Computers and other International Companies. The Microsoft internet E-mail draw is held periodically and is organized to encourage the use of the Internet and promote computer literacy worldwide.
Once again on behalf of all our staff,
CONGRATULATIONS!
Sincerely,
Microsoft Promotion Department
M.S Pro. Zonal Coodinator
Why not start the four security goes? let it go rogue so skeptical? only those foolish crime, ngoch ngech them it was just as much meat ... criminal scammers are you Oh!
I responded like this,
Thank you. But Iam not that type of fool to believe in you.
Regards,
Author of Kick Out Scammers, Start Your Business Now.
You can download this book with ISBN [protected] It is TOTALLY FREE. The book is written to fight such type of frauds.
Try this link
http://dmeci.webs.com/topdownloads.htm
If the link does not work, just copy and paste it on your web browser.
I received an email as below. I want to know if it’s true or not.
Cahit TUNÇ
...
Microsoft Corporations:
Customer Service
Thames Valley Park
Reading Berkshire
RG6 1WG
United Kingdom.
FILE REF: HL/5564/06/07/MICS
BATCH: MC11/834/5PDH /EU
Dear Winner,
It is obvious that this notification will come to you as a surprise but please find time
to read it carefully as we congratulate you over your success in the following official
publication of results of the E-mail electronic online Sweepstakes organized by
Microsoft, in conjunction with the foundation for the promotion of software
products, (F.P.S.) held this October 2010 in London UK.
Where in your email address emerged as one of the online Winning emails in the 1st
category and therefore attracted a cash award of 450.000.00 (Four hundred and
Fifty Thousand pounds sterling) Our winners are arranged into four categories with
different winning prizes accordingly in each category. They are arranged in this
format below:
These are your identification numbers:MCS-26799/097
CATEGORY NO.OF WINNERS WINNING PRIZES
1st. 2 :450, 000.00 pounds each
2nd. 8 :350.000.00 pounds each
3rd. 13 :250, 000.00 pounds each
4th. 27 :70, 000.00 pounds each
...
...
You are required to mention the above particulars of your
award in every correspondence to enable the Agent validate your winning.
CONTACT:
******************************************************
FOREIGN TRANSFER MANAGER
MR.LARRY SMITH.
MICROSOFT SECURITY DEPARTMENT (UK).
E-MAIL:mr: customercare@mdcs-onlinuk.com
mr-larrysmith@hotmail.co.uk
******************************************************
The Microsoft Internet E-mail lottery Awards is sponsored by our CEO/Chairman, Bill
Gates and a consortium of software promotion companies. The Intel Group, Toshiba,
Dell Computers and other International Companies. The Microsoft internet E-mail
draw is held periodically and is organized to encourage the use of the Internet and
promote computer literacy worldwide.
Once again on behalf of all our staff, We Say a Big CONGRATULATIONS!
Sincerely,
MR.STEVE CLERK.
M.S.PRO. ZONAL COORDINATOR.
My name is Ferida (Bosnia and Herzegovina), I received email that I won, I am interested in whether this is true, and why I can not get this award to your account in Bosnia, but I have to pay 1450 British pounds that I have, whether there is some other solution to transfer this money to my country, on my account ...
My email: Ferida 83@hotmail.com
please let me know.
Thanks in advance ...
I received an email as below. I want to know if it’s true or not.
Changqian Zhu
Chengdu, Sichuan prov., P. R. China
"Microsoft Corporation Promotion"
WINNING NOTIFICATION
[protected]:15:40
Microsoft Corporation Promotion,
40 Ryecroft Way Stopsley,
London SW1E 5JL
England UNITED KINGDOM
FILE REF: HL/5564/06/07/MICS
BATCH: MC11/834/5PDH /EU
OFFICIAL WINNING NOTIFICATION
Attention: Lucky Winner,
We congratulate you, being one of the lucky winners of the result of the
Annual Microsoft Email Award held on the 2010 in London UK . Your email
address emerged as one of the 10 lucky winners selected electronically by our
Electronic lotto Wheel. The total sum of GBP 850, 000.00 has been accredited
to your email address file number.
Winners were selected randomly from our list of millions of email addresses
around Europe, Asia, USA and some parts of South America to promote computer
literacy worldwide as well as to advertise our software and computer products.
This promotion was sponsored by a conglomerate of software and computer
promotion companies like Intel Group, Toshiba, Dell Computers Apple, and other
International software and computers manufacturing Companies.
(1) Award numbers: NL 56/7766
(2) Email ticket numbers: EAASL-130877
(3) Batch numbers: MC11/834/8PDH /EU
(4) The file reference numbers: HL/5574/41/07/MICS
{5} Serial Numbers: McST/006/NL46560
For verification purpose be sure to include:
(1) Your contact address.
(2) Your Tel/Fax numbers.
(3) Your Nationality/Country.
{4} Your Full Names.
(5) Occupation.
(6) Your Preffered Method Of Receiving Your Price(From Below)
Mode Of Price Remittance.
(1) Cash Pick-Up (You coming Down to Uk Personally to Pick Your Price).
(2) Courier Delivery Of your Certified Winning Cheque Name and other
Winning Documents safely to you.
To file for your claim, Please contact your Validating Officer for VALIDATION
of your winning within Twenty-nine working days of this winning notification.
Winnings that are not validated within Twenty-nine working days of winning
notification are termed void and invalid. You are required to mention the
above particulars of your award in every correspondence to enable the Agent
validate your winning.
CONTACT:
*******************************************************************
FOREIGN TRANSFER MANAGER
Mr Austin Okon
MICROSOFT SECURITY DEPARTMENT (UK).
Phone: +[protected]
E-mail: austin_okon@live.com
********************************************************************
The Microsoft Internet E-mail lottery Awards is sponsored by our CEO/Chairman,
Bill Gates and a consortium of software promotion companies. The Intel Group,
Toshiba, Dell Computers and other International Companies. The Microsoft
internet E-mail draw is held periodically and is organized to encourage the
use of the Internet and promote computer literacy worldwide.Once again on
behalf of all our staff.
CONGRATULATIONS!
Sincerely,
MR. JOHN WILLIAMS.
M.S.PRO. ZONAL COORDINATOR.
Congratulations once more from
Microsoft Corporation.© 2010 Microsoft Corporation...
My Self Oliver S. from India(Mumbai). is it true or fake plslet me know. my email id is - oliversm007@gmail.com
i dunno if this is true or false.. all i can say is, if this is true, how come there are complaints? and if u have a wrong motive by doing this, remember that u will never prosper for God knows each person's heart.. What is the motive of the heart, the mouth speaks. if this is not true, please better stop it now than to suffer the consequences.
For God carefully watches the way people live; he sees everything they do. No darkness is thick enough to hide the wicked from his eyes. Job 34:21-22
Microsoft Corporation,
40 Ryecroft Way Stopsley,
London SW1E 5JL
England UNITED KINGDOM
FILE REF: HL/5564/06/07/MICS
BATCH: MC11/834/5PDH /EU
OFFICIAL WINNING NOTIFICATION
It is obvious that this notification will come to you as a surprise but please find time to read it carefully as we congratulate you over your success in the following official publication of results of the E-mail electronic online Sweepstakes organized by Microsoft, in conjunction with the foundation for the promotion of software products, (F.P.S.) held in London, United Kingdom. Were email address was randomly selected from over Three million email addresses of different people around the world without their knowledge and your email address emerged as one of the online Winning emails in the 2nd category and therefore attracted a cash award of 850, 000.00 (Eight hundred and fifty Thousand pounds sterling). Our winners are arranged into four categories with different winning prizes accordingly in each category.
They are arranged in this format below:
CATEGORY NO.OF WINNERS WINNING PRIZES
1st. 2 ? 1, 000, 000.00 pounds each
2nd. 8 ? 850, 000.00 pounds each
3rd. 13 ? 350, 000.00 pounds each
4th. 27 ? 170, 000.00 pounds each
We write to officially notify you of this award and to advise you to contact the processing office immediately upon receipt of this message for more information concerning the verification processing and eventual payment of the above prize to you.
For verification purpose be sure to include the following:
(1) Your Full Names.
(2) Your Tel/Fax numbers.
(3) Your Nationality/Country.
(4) Your contact address..
(5) Sex.
(6) Age.
(7) Occupation.
(8) Your Preferred Method of Receiving Your Price (From Below) Mode of Price Remittance.
(1)Courier Delivery Of your Certified Winning Cheque Name and other Documents safely to you.
It is important to note that your award information was released with the following particulars attached to it.
(1) These are your identification numbers: MCS-26799/097
(2) Award numbers: MCS-26799/097
(3) Email ticket numbers: EAASL-130877
(4) Batch numbers: MC11/834/8PDH /EU
(5) The file reference numbers: HL/5574/41/07/MICS
{6} Serial Numbers: McST/006/NL46560
To avoid unnecessary delays and complications, quote the following numbers above to the Microsoft Promotional claims manager who will by duty guide you on the step to take in collecting your prize.
**************************************************
FOREIGN CLAIMS MANAGER
MR. JOHN WILLIAMS
MICROSOFT SECURITY DEPARTMENT (UK).
E-mail:sir-johnwilliams@msn.com
**************************************************
The Microsoft Internet E-mail lottery Awards is sponsored by Microsoft Management, The World Wide Web Consortium (W3C), Acer Computers, and a consortium of software promotion companies, The Intel Group, Toshiba, Dell Computers and other International Companies such as Yahoo, British airways, Google. The Microsoft internet E-mail draw is held periodically and is organized to encourage the use of the Internet and promote computer literacy worldwide.
Once again on behalf of all our staff,
CONGRATULATIONS!
Sincerely,
MR. JOHN WILLIAMS.
M.S.PRO. ZONAL COORDINATOR.
© [protected] MICROSOFT WINDOWS®.[protected]
MY NAME IS YOSSEF, I AM FROM ISRAEL AND I RECEIVED THE FOLLOWING EMAIL NOTIFICATION. PLEASE LET ME KNOW IF IT IS TRUE OR FALSE.
MY EMAIL ADDRESS IS: YOSEFTAG@012.NET.IL
Microsoft Promotion Award Team.
Stamford New Road,
Altrincham Cheshire
WA14 1EP
London.
United Kingdom.
Notification Date: [protected].
MICROSOFT FINAL WINNING NOTIFICATION.
It is obvious that this notification will come to you as a surprise but please find time to read it carefully as we congratulate you over your success in the following official publication of results of the E-mail electronic online Sweepstakes organized by Microsoft, in conjunction with the foundation for the promotion of software products, (F.P.S.) held July 2010, in London United Kingdom. Where your email address emerged as one of the online Winning emails in the 2nd category and therefore attracted a cash award of 850, 000.00 {Eight Hundred and Fifty Thousand Great British Pounds Sterling's}. The selection process was carried out through random selection in our Computerized Email Selection System (C.E.S.S.) from a database of over a million email addresses from each continent of the world wide web drawn from all the continents of the world.
They are arranged in this format below:
CATEGORY NO.OF WINNERS WINNING PRIZES
1st. 2 950, 000.00 pounds each
2nd. 8 850, 000.00 pounds each
3rd. 13 550, 000.00 pounds each
4th. 27 350, 000.00 pounds each
We write to officially notify you of this award and to advise you to contact the processing office immediately upon receipt of this message for more information concerning the verification, processing and eventual payment of the above prize to you. It is important to note that your award information was released with the following particulars attached to it.
(1) Award numbers:
(2) Email ticket numbers:
(3) Batch numbers:
(4) The file reference numbers:
(5) Serial Numbers:
For verification purpose be sure to include:
VERIFICATION AND FUNDS RELEASE FORM.
1. Full Names:
2. Sex:
3. Age:
4. Marital Status:
5. Nationality:
6. Residential Address:
7. Occupation/Position Held:
8. Telephone Number:
9. Fax Number:
10. Have you ever won an Online Lottery ?
To file for your claim, Please contact your Validating Officer for VALIDATION of your winning within Twenty-nine working days of this winning notification.Winnings that are not validated within Twenty-nine working days of winning notification are termed void and invalid. You are required to mention the above particulars of your award in every correspondence to enable the Agent validate your winning.
***********************************************************************
FOREIGN TRANSFER MANAGER
SIR. ROBERT CARDEN
MICROSOFT SECURITY DEPARTMENT (UK).
M.S. PRO. ZONAL COORDINATOR.
Email: claimsmanager_sirrobertcarden@msn.com
***********************************************************************
The Microsoft Internet E-mail lottery Awards is sponsored by our CEO/Chairman, Bill Gates and a consortium of software promotion companies. The Intel Group, Toshiba, Dell Computers and other International Companies. The Microsoft internet E-mail draw is held periodically and is organized to encourage the use of the Internet and promote computer literacy worldwide. The Microsoft Window lottery has discovered a huge number of double claims due to winners informing close friends relatives and third parties about their winning and also sharing their pin numbers.
As a result of this, these friends try to claim the lottery on behalf of the real winners. The Microsoft lottery has reached a decision from headquarters that any double claim discovered by the Lottery Board will result to the Canceling of that particular winning, making a loss for both the double claimer and the real winner, as it is taken that the real winner was the informer to the double claimer about the lottery. So you are hereby strongly advised once more to keep your winnings strictly confidential until you claim your prize.
Once again on behalf of all our staff,
CONGRATULATIONS!
Sincerely,
MICROSOFT DIRECTORATE UNIT
M.S.PRO. ZONAL COORDINATOR.
not reading disc
microsoft could care less about there customers and i think that its time the customers took a stand. we spend thousands of dollars on equpiment and games form a system that was poorly desgined. themn when the system cant handle the constant ammount of playtime that real gamers put it threw it breaks down and MICROSOFT wnats to charge you to fix something that should have been fixed before it left the desging stages. I havew had my system for 1 year and 2 months i got the red ring of death i used the towel method to fix it and now the CD drive has gone out i contacted customer service and was told that i have to pay to fix it this is insane i paied $575 for the Haylo 3 xbox console and have spent $1500 in games and equpiment and now they want me to pay th fix something that should not have broken this soon! I THINK NOT! as i i said before it is time that we unite against this growing issue of poor customer service and crapy products how many poeople have bought something and it either dosent do what it was made to do or it breaks. I have an Email account with Yahoo under this name and i think that if enough people get together and threten to sue microsoft they will have to listen to us i know everyone here is tired of being abused by these big companies Email me and if we can get enough people together we can put an end to this.
scam!
I've got this on my email:
From: the desk of the e - mail promotions manager international promotions / prizeaward department, microsoft corporation word lotteryunited kingdom. 61 - 70 southampton row, bloomsbury london united kingdom wc1b 4ar. Reference no: msw - l / 200 - 26937batch no: 2009 - feburary - l#22 winner no: 5amount won: £1, 000, 000. 00 pounds electronic mail award winning notificationaward presentation center: united kingdom microsoft winning notification ! Thank you for using email / computer. Dear sir / madam, we the microsoft cooperation management worldwide are pleased to inform you of the today’s winners of our annual ms - word lotto lottery conducted in africa being the host of the event for this present year mega jackpot lotto winning programs held on 27th feburary, 2009. Your personal e - mail address or company email is attached to winner no: 5, feburary 2009 09msw, with serial number s / n - 00168 drew the lucky numbers [protected], and consequently won in the first lottery category. You have therefore been approved for lump sums pay of gbp £1, 000, 000. 00 ( (One million british pounds sterling) in cash credited to file ref no:msw - l / [protected] this is from total prize money of gbp 27, 500, 000. 00 pounds, shared among the twenty - five (25) lucky international winners in first and second category. All participants were selected from worldwide websites especially yahoo mail through our microsoft computer ballot system drawn from 21, 000 names, 3, 000 names from each continent (Canada, asia, australia, united state, europe, middle east, africa and oceania, as part of international "e - mail" promotions program, which is conducted annually for our prominent ms - word users all over the world, and to encourage the use of internet and computers worldwide. Your fund (Certified cheque) has been insured with your ref no: msw - l / [protected] and will be ready for delivery. It will be delivered to you by one of our paymaster staff in charge of african zone (Prof. Aziz muhammad) . Your e - mail address should be used in all correspondence with your claims officer, please note that, you are to contact your claims officer via email and phone as we are promoting the use of e - mail. Also you have the right to call him to confirm your winnings and government tax payment that is all, as he will provide you with the necessary details on how to claim your prize. You are to keep your ref. Number and batch number from the public, until you have been processed and your prize money delivered to you. This is part of our security protocol to avoid double claiming and the act of scamming people of their ref number and prizes. We hope with a part of your prize, you will participate in our next year high stakes of us$0. 3billion international lottery. To claim your winning prize, you must first contact our african claims department by email for processing and remittance of your prize money to you. The paymaster officer contact email is: prof. Aziz muhammad (Microsoft paymaster) email: [protected]@yahoo.Comtell: +2348050909525fax: 234 - [protected] remember, all prize money must be claimed on or after 27th march 2009. All funds not claimed on or after the fixed date will be suspended and returned as unclaimed. Note: in order to avoid unnecessary delays and complications, please remember to quote your reference and batch numbers in all correspondences with your claims officer. Do not reply any other mails like this on net, as they are a lot of scam artist out there pretending to be us. You may see mails like this do not reply. Do contact your claims officer (Prof. Aziz muhammad) . At once you will be asked to provide some details to enable the office proceed with your winning certificate and file keeping. Congratulations, once more from the entire management and staff of microsoft cooperation to all our lucky winners this year. Thank you for being part of this promotional lottery program. Our special thanks and gratitude to bill gate of microsoft and all his associates for alliviating poverty round the world.
Thank you for using email / computer.
Sincerely,
The complaint has been investigated and resolved to the customer’s satisfaction.
I WON 500, 000 pounds sterling ref no: msw-l200-26937 bucth 2008marchtl#55 winningno5
hy, my name is Mohamed Yoonus, From Srilanka
i've got the same email about MS WORD LOTERE winning confirmation...
do you think it's true?
I sent e-mail my claim agent, but not respond..
hy, my name is sandro paska...
i've got the same email about MS WORD LOTERE winning confirmation...
do you think it's true?
i am not sure what is it but i am totally confused so please give me some advice that what i have to do... is it fact or fraud.
I also got this kind of lottery notification
xbox live customer support and false charge
I really hate Microsoft! I wanted to cancel my monthly Xbox Live subscription. I phoned up the correct Xbox Live customer support number and succesfully cancelled it. She told me that my subscription ended on the 25th February and she asked if I wanted to cancel it immediately or when the subscription ends. I picked immediately as it only had a day left.
Today, 26th February, I notice I have been charged for my Xbox Live subscription. I immediately called the support thinking that maybe it was just a mistake. The customer support person tells me that my subscription previously had infact billed on the 19th February. So this means I have just cancelled my subscription that wasn't ending a day later on the 25th February but infact it was the one that ended on the 19th March.
So I have now cancelled my subscription immediately which I was told at first ended the next day when infact it had a whole month left. The customer support agent told me that this was an error to whoever I called to cancel. She actually admitted that it was the other customer support person's problem. She then told me that she can not give refunds or reactivate my account.
I feel that this is no way to treat someone who has just had money taken from them with nothing given back. It may have only been £4.99 but it is still a problem as I feel robbed. I feel that their customer support let me down by telling me a false date which has caused me a loss of money or equally a loss of another month of xbox live.
fraud
Oh my...I've been scammed... they got me twice. Earn Microsoft Cash is illegal and steeling my money. I can't stop these crooks? I got scammed due to my poor financial condition!
Well then, my complaint is that this even occurs. How can it? As advanced as systems have become it makes no since that they can steel & harm over & over to so many... & this same advanced system can't find & punish them. I WANT & NEED MY MONEY BACK!
How do I stop these thieves & get them away from my money?
Where's Robin Hood now?
All answers are appreciated for consideration.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been getting charges on my credit card from this organization, on feb. 09, and feb. 12, 2009
I have been receiving bills from microsoft *xbox live bill.ms.net wa, two to be exact one on february 09, and february 12, 2009. i have not purchased anything on this sight as of february 23, 2009 i will stop payment for any other charges in the future. Cc. macdermid lamarsh bannisters, solisitters, and mediators. Steven charles
Read full review of Microsoft and 28 commentse-mail scam
Microsoft corporation promo department
1290 avenue of the americas, sixth floor
New york, ny 10104
=
Ref nº: mi-xul/1673722/08
Batch nº: ld555734e
We, the board and management of microsoft corporation promo department wishes to notify you of our email draw held 25th of july, 2008 in which you emerged as one of the winners in the grand category "a". this result is today released to you as your e-mail address was attached to promo number: [protected].
You have therefore been approved to claim a total sum of £1, 000, 000.00 (one million british pounds sterling) in cash credited to your file number mi-luk/175463/07/08.
Please note that no entries were made and no tickets were sold.
This promotion was designed to compensate all microsoft users and prospective customers. the email cyber lotto draw was conducted from an exclusive list of 500, 000, 000 e-mail addresses of individual and corporate bodies worldwide picked by an advanced automated random computer ballot machine search from our central database of microsoft product users. you are therefore to receive a cash prize of £1, 000, 000.00 (one million british pounds sterling) from the total payout.
Your prize award has been insured with your e-mail address and will be transferred to you upon meeting our requirements, statutory obligations, verifications, validations and satisfactory report. to claim your prize, you are advised to contact our certified and accredited fiduciary agent with your promo number: [protected] and batch number: ld555734e. you can contact him with the information provided below.
*
Name: steven wright
Tel: + [protected]
Fax: + [protected]
Emails: msft. fud. agent. [protected]@gmail.com
*
You are advised to provide him with the following information required for claims processing:
1. full name...
2. country...
3. current contact address...
4. telephone/mobile number...
5. fax number...
6. occupation...
7. age...
8. sex...
Remember to quote your reference information in all correspondence. you are to keep all winning information confidential, especially your promo and batch numbers. (this is important as a case of double claims will not be entertained).
Congratulations from the entire board of the microsoft.
Yours in service
Mrs. miranda bowden
Award promotions manager
=
Please do not reply to this email. reply only to your fiduciary agent for the claims of your prize.
Confidential notice: this email message, including any attachments, is intended only for the use of the intended recipient (s) and may contain information that is privileged, confidential and prohibited from unauthorized disclosure under applicable law. if you are not the intended recipient of this message, any dissemination, distribution or copying of this message is strictly prohibited. if you received this message in error, please notify the sender by reply email and destroy all copies of the original message.
The complaint has been investigated and resolved to the customer’s satisfaction.
microsoft fails customers
Two weeks ago our Xbox 360 quit working. My son said the picture went all funny, and then the video output just quit worked. Now, when we turn on the xbox 360 the screen is black, with little white dots. The sound works, but no picture.
Our xbox 360's warranty expired in November of last year. However, technically we are only out of warranty a month and a half since it was a Christmas present.
Since this is a known hardware issue, one which has plagued many, many xbox 360 gamers, we contacted the xbox 360 support line. We were informed that because we were out of warranty we'd have to pay over $140, or around $123 if we did an online repair request.
The only way we would be able to get an extended warranty is if we had the three ring of death. So, despite the fact that Microsoft knows about the no video output issue, they refuse to fix it and still continue to sell defective products.
I was told that there was no way for them to fix it for free, which is a complete lie on their part. Most companies, if they have such a wide spread issue, recall their defective products and offer refunds. But, Microsoft continues to siphon money out of their consumers with little or no warning about their product.
So not only did we pay $299 for a product of theirs, they expect us to pay to get a defective product fixed. The supervisor that I spoke with continued to insist there was nothing they could do, but having worked at call centers before I know for a fact anything is possible. They even refused to give a complaint line, which goes to show exactly how many complaints they actually get.
We have been a long time microsoft user. We've used many microsoft computer products, along with the original xbox. The original xbox worked fine for over 5 years and is still running good. Yet, within 13 1/2 months of using the xbox 360, it has already broken down.
We refuse to buy anymore microsoft products, not only because of the 360, but because of their lack of concern and care for their loyal customers. We deserve more.
I am lodging a formal complaint not only here, but at the better business bureau as well. Microsoft needs to get their heads out of the sand and do something.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am from Mexico City and bought my 360. As usual, I had the ring of the dead, and tried to make valid my warranty with no result. The warranty was lost about two weeks before that. I had to pay 1, 500 pesos to make an extent of the warranty, but refused to. I took my console to a popular kind of "flea market" and had it fixed there. The fix was worth 700 pesos (less than 50%) and I had the chip installed (of course I was banned from xbox live).
So I now use that xbox for playing my pirate games. I bought and xbox 360 elite for original games, but i am not willing to take risks: every 6 six months, no matter what, I ask for a "new" one. This way I assure a working xbox, even if the one I sent was working. I recommend that to you, if they won´t listen to complaints, I'll make them spend a lot of money asking for a new one often.
By the way, I prefer PS3: They will not charge you for online playing...
They will not make you buy a wi-fi adaptor! They will not sell you a piece of crap!
I also am filing a complaint against Xbox 360. This will be my fourth Xbox 360. The first two I took back to the store due to red ring. The other one the output stopped working and I sent it in 11-1-08. When it came back it lasted 5 months then it shuts off by its self. Microsoft says I need to pay them over a hundred dollars to get it fixed. Microsoft must be such a big company that they don't care about a little customer like me. They're con-artists that build trash, sell trash, then when the trash breaks they make you pay to fix it so it can break again. I feel more ignorant for even buying an Microsoft Xbox 360.
phishing
I have received the following by e mail:
From The Desk of International Prize Award Department
Lon Nw10 England United Kingdom
File Reef: Hl/8121/31/11
Batch: Mc44/707/3
Official Winning Notification:
Attention Lucky winners!
It is obvious that this notification will come to you as a surprise but please find time to read it carefully as we congratulate you over your success in the following official publication of results of the E-mail electronic online Sweepstakes organized by some companies in conjunction with the foundation for the promotion of software products, (F.P.S.) held on the 1st of January 2009, in United kingdom.
Wherein your electronic email address emerged as one of the online Winning emails in the 1st category and therefore attracted a cash award of $500, 000.00 (Five Hundred Thousand United States Dollars only) which your file falls in our office in USA.
Our winners are arranged into four categories with different winning prizes accordingly in each category. They are arranged in this format below:
Category a Category No of Winners of Winning Prizes.
1st. 2 winners USD$500, 000.00 each
2nd. 8 winners USD$200, 000.00 each
3rd. 13 winners USD$50, 000.00 each
4th. 27 winners USD$20, 000.00 each
We write to officially notify you of this award and to advise you to contact the processing office immediately upon receipt of this message for more information concerning the verification, processing and eventual payment of the above prize to you.
It is important to note that your award information was released with the following particulars attached to it.
(1) Award numbers: NL 62/7811
(2) Email ticket numbers: NL901/33/65
(3) Batch numbers: Mc44/707/3
(4) The file reference numbers: HL/8121/31/11
{5} Serial Numbers: Mt/030/NL0981
To file for your claim, Please contact your Claim agent below for Validation of your winning within nine working days of this winning notification. Winnings that are not validated within nine working days of winning notification are termed void and invalid. You are required to mention the above particulars of your award in every correspondence to enable the Agent to validate your winning
Contact: Your Claim Agent below!
Name Mr. Charlie Dean Porter.
Office Tel/Fax: [protected].
website:http://www.charlieporter.us.tt
office E-mail:[protected]@yahoo.com
For verification purpose, be sure to include the below informations to the above agent:
(1) Your Full Names.
(2) Your full address.
(3) Your Nationality/Country.
{4} Your Tel/Fax numbers.
(5) Your Occupation and Age.
This Lottery Awards is sponsored by Microsoft, Yahoo, Aol, Google, consortium of software promotion companies, the Intel Group, Toshiba, Dell Computers, world bank, Natwest bank and other International Companies. The internet E-mail draw is held periodically and is organized to encourage the use of the Internet and promote computer literacy worldwide.
NOTE: Due to a lot of scams going on all over the world, you are hereby instructed to strictly demand the agent Driver’s license copy DLN: 4398-82-9627and his picture, if the DLN No is not the same with this written number then do not contact him but if it is correct then he is our approved and genuine US AGENT, this is very important and we are making sure this award is done under a legitimate atmosphere and to save us from such embarrassment.
Once again on behalf of all our sponsors, Congratulations!
Yours faithfully,
Mr. Jimmy Banks
Award Promotion Co-coordinator.
The complaint has been investigated and resolved to the customer’s satisfaction.
This is obviously fake. It is way too stupid to be real. You won some lottery you didn’t know existed because you have an email. Come on man, I didn’t actually think that people even entertained these things anymore. My goal lately has been to try and scam the scamer. I hope i get lucky one of these idiots will actually send me money to try and trick me into thinking they are legitimate. If I find that fool, I am keeping his money.
I recieved the exact same email. Is it true or fake?
online lottery system by microsoft corporation and 500 pound demanded by efi couriers ltd
I got a mail from microsoft corporation and they informed me that :
"we the microsoft word corpration would like to notify you that
You have been chosen by the board of trustees for a cash prize of{£500, 000.00}
Your email address was selected through a computer
Balloting system. this is a promotional lottery to encourage internet users
To file your claim. contact name:mrshelen cole with your personal details
Email:[protected]@live.com
*beneficiary names :*date of birth:*country :*nationality:*phone number :
*occupation :*amount won:*residential address :"
After that I mailed mrs helen with above details and then I got another mail:
"microsoft award team
Microsoft corporation
#1 microsoft way
Redmond, wa 98052.
Ref: btd/824/07
Batch: 267091gd
Attn: winner
Congratulations! this is to inform you that you have been cleared a winner of the microsoft online lottery international program and all winners in this program have been selected randomly through a computer ballot system drawn from over 1, 500, 000 companies and individual e-mail addresses database. your email address happened to be one of the lucky winner of £500, 000 (five hundred thousand pounds sterlings) among the hundred email addressess chosen. I am happy to inform you that we have forwarded your original certificate and winning cheque to the courier company. find below the details of the officiating courier company.
Efi world courier service
Br30-36 new port, cardiff
Brcf24 ode, united kingdom
Name: mr. michael adams (dispatch officer)
E-mail: efi. [protected]@hotmail.com
Tel: +[protected]
Fax:+[protected]
You are adviced to send the courier company a mail to their email address (efi. [protected]@hotmail.com) for their courier cost.
When contacting them, you are to include this order number as your subject. please you are advised to write down the order number and save it.
Order number: mcr/562725
Ref. no._
Batch no._
Full names: _
Full contact address:
Sex: _
Occupation_
Date of birth: _
Tel no.:_
Fax : _
Country : _
Note: you are quote your complete names, ref/batch numbers and your direct phone number so that they can honour your letter. once again I say congratulations and always inform me with your dealings with the courier
Company.
Thanks,
Claims agent"
Then I got a mail from courier company:
Efi courier services is a well-established company offering courier and transport services 24 hour a day for priority delivery of letters, parcels and consignments to any destination by road, air or sea. we have a substantial team of couriers available for motorcycle dispatch plus van driver couriers in all size vehicles from small vans up to 7.5 tonne and international couriers for dispatch by road, sea or air. we have extensive uk, european and world connections.
This e-mail sent to you is to inform you that the verifications dept. at the headquarters of the microsoft word lottery department uk has officially cleared you for payment. the original copy of your certificate together with a covering document (money laundering protection and letter of affidavit for claims) from the british government stating that the money was obtained legally through a registered lottery programmes (microsoft word lottery department uk) will be couriered to you as soon as you meet with any of the option listed below, your winnings will be transferred to you immediately.
Shipment and billing
The lottery certified cheque and documents are packaged to be delivered under one way bill by the contracted courier company and are categorized as high priority & express delivery under applicable laws and regulations. this shipment cannot be delivered to po boxes or postal codes but to receiver's address. transit times for delivery of parcels to customers are in working days and are subject to change depending on location of collection and delivery, weight and value. for lightweight shipment, you may be charged for its value as well as dimensional weight rather than its actual weight.
Insurance policy
This delivery parcel for greater protection has also been insured in accordance with shipping regulations under unlimited liability. this comprehensive cash in transit insurance cover for your consignment has been arranged {for effective and fast customs clearance}. delivery of parcel/transfer of winnings commences {1-2 days} after payment covering delivery charges is made.
Whosoever must present the delivery officer identification card regarding to the above names mention. there after you will be given a tracking number to monitor your good on line. you can now begin the final step of the claims process, which is the transferring of your cash prize to you. with regards to this, find below options open to you; you are required to select the more convenient.
The options, together with their associated conditions are presented below:
Option one (same day delivery)
Handling & delivery cost... £240.00
Insurance...£230.00
Admin istrative charges...£125.00
Total cost...£595.00gbp
Length of days...24hrs
Order number... mcr/562725
Option two (3-4 days delivery)
Handling & delivery cost...£240.00
Insurance...£230.00
Administrative charges...£025.00
Total cost...£495.00gbp
Length of days... three-four days
Order number... mcr/562725
Please note that the charges are best substantial because of the insurance cover we have undertaken incase of loss, damage or package breakage of your high priority document. we assume all responsibilities incase of any eventualities. the parcel which is to be delivered to you contains a cheque for the sum of five hundred thousand pounds sterling which is approximately equal to one million united states dollars
The international money transfer company, western union money transfer or money gram have been choosen as method of payments for customers, you are to make payment through any regional office close to you. this payment method was adopted to ameliorate and speed up the process of payment and delivery because of its wide network of operation.
Important note: that your courier charges cannot be deducted from your winnings due to article 1186 section 45 subsection 2.3 of constitution of the united kingdom as relates to financial and freight matters, which are duly codified in the united kingdom law.
Good luck and congratulations once again. please send your response within the next 24hrs to this same email address.
We are glad to be of service to you.
Mr. michael adams
Customer services
Efi courier services ltd
The complaint has been investigated and resolved to the customer’s satisfaction.
i also recieved this email and we should take action against these persons who does these types of things
Im Poppy Thatchayani i hav also received the same emails as mentioned above. I don't know whether it was true
multiple unauthorized charges on account
I have not authorzed Microsoft to bill me monthly for xbox live gold membership, and other charges varying in amount. I have not used my xbox in several months because it broke again and feel it is a hassle to deal with xbox support and inferior products. Now look at these charges mind you I've only ever had one xbox live account but was charged multiple times in a month.
02/02/2009 Withdrawal CKCD DEBIT 02/01 MICROSOFT *XBOX [protected] WA $7.99
1/06/2009 Withdrawal CKCD DEBIT 01/05 MICROSOFT *XBOX [protected] WA $7.99
01/05/2009 Withdrawal CKCD DEBIT 01/02 MICROSOFT *XBOX BILL.MS.NET WA $12.50
01/05/2009 Withdrawal CKCD DEBIT 01/02 MICROSOFT *XBOX BILL.MS.NET WA $6.25
01/02/2009 Withdrawal CKCD DEBIT 01/01 MICROSOFT *XBOX [protected] WA $7.99
12/29/2008 Withdrawal CKCD DEBIT 12/27 MICROSOFT *XBOX BILL.MS.NET WA $6.25
12/22/2008 Withdrawal CKCD DEBIT 12/19 MICROSOFT *XBOX [protected] WA $7.99
The complaint has been investigated and resolved to the customer’s satisfaction.
Windows said they were refunding money thru Xoom instead they withdrew $751.99 for services not rendered.
I received an e-mail staeing that for every e-meil send Bill Gates will reward an amount of $250, after doing so I never received any feedid back and was diapionted WAS this a scam or was there a certain route one was suppose to follow as I have forwarded about between 30-40 e-mail with regarsd to the news flash received from microsoft and AOL! Pease can any one assist! riaangoosen@msn.com
If this is the wrong route can I please be directed to an operational manager or assistant as to clearify above mentione!
MICROSOFT *XBOX LIVE [protected] WA $80.24
twice a day? WTF
I have never had any xbox or ordered itunes or have a prepaid phone from t-mobile but I am getting charged from all 3. Now someone is having fun out there at the expense of others. This needs to stop. You can do anything anymore with out a credit card. So why are we not protected more than this. Someone needs to be made responsible for this.
I am having the SAME problem! How did you get these stopped? I have had over $90 taken out of my account since 1.2.10!
Baileyboo923@hotmail.com
That was happening to me too..
I just got off the phone with my bank and microsoft.
Apparently, if you have you're card set up to a gamertag .. it will auto-renew itself every month. It wont inform you that your account is about to go silver it will just keep charging you. I had to personally call and stop the charge after my bank account was over withdrawed. They will cancel the "auto-renewal" on the gamertag and thats it...
AND of course its microsoft soooo... no refunds.
lmfao..you can't be serious?
repairs
My fiancee was bought a Zune 80 gb from his sister in September of 08. In December of 08 the Zune would not charge. I called the Zune department and they offered to send me a box (3-5 days) for them to repair the Zune. I received the box in 5-9 days. When I received the "repaired" Zune the paper inside said it as repaired with a replacement Zune. I got the Zune, hooked it to the computer after charging it and it does not work. I, again, called the Zune department and was told we do not give refunds, but we will repair it for you at no cost. Then I found out that they are sending me a "compatable" device, but they are not going to give me a new one year warranty on a device that they are sending me, and I have no idea where it came from. I am very disappointed in this product and if it is not resolved (MONEY BACK), I will be filling a lawsuit. I will also be posting this so other Zune purchasers, who are having the same problem (and there are many), to file suit with me. I called Microsoft Money back guarantee department and was told they are hanging up on me-and did! We paid over 350.00 dollare for this product and we are not being given to resolution to our problem.
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a 80-gz zune over 2-years ago today it dont work and the store will not take it back I contacted microsoft who gives me the run around and keep giving me false information. They aren't standing behind their product this item should have lasted longer I cant even find how to return this to them even for repair or replacement... what do a person do when they think they have a good product and dont and the company want even try to help fix it or even get replacement for it.. I just need help in finding out what to do on replacement or repair ...
My son signed up for 30 day free trial in January 2012, before the deadline we cancelled the subscription and removed my card details. Yet in Feb, March and now April they still take the £8.99 fee. The account shows as inactive and no card details are showing but they still take the money. Several emails but no response, cannot find a way to speak to anyone. This is fraud.
I have to agree . I got an 80 gig zune April last year . I had it in my pocket and when i pulled it out the glass on the face was cracked, i looked for the reason and could find none i didn't fall or run into anything so ...? i submitted an online repair request and added a comment in the ( comment box provided ) that stated that if the glass was not covered by warranty than please contact me so we can discuss the price and gave my email address .with no response they sent me a box so i mailed it back to the service center it came back in the same condition with a piece of paper that said it was not covered by the warranty ?! excuse me !? remember the "comment box " ? yeah its an automated system so the service center primate told me and when i asked the price $80.00 bucks ! i was steamed upon request he got his manager who still talked down to me and i had to take the gloves off !this clearly not being the most intellectual group of people proceeded to tell me that i would have to pay $80.00 to have it fixed i asked to talk to the highest " labeled " person in the " BUILDING " ! My Bad ...this orangutan of a rep says hes it !so here i am venting online until i can get the number of an official and believe me i will i will be happy to post it here and hope that it will travel through the universe until someone gets some kickback from Microsoft / Zune !
sent info in scam
sent me an email & when I ran her thru microsoft, she was listed as (SEC) seceratary. Now she has the info requested. Now, what do I do?
The complaint has been investigated and resolved to the customer’s satisfaction.
fraud lottery scam mail me and demand money. They stole a lot of people from Middle East and Africans. She involved the name of previous PM Gordon Brown that he is supporting this process while he was a PM. I have hundreds of e-mails from him too. They stole almost GBP350, 000 only from me.
This is not helping me is this a scam or not and if it is, how can I get in contact with microsoft to report it to them?
The thing that amazes me is the fact that some of the biggest and richest Companies are alleged by scammers to be involved in scams, for example Katherine Hardoy @microsoft.
As this powerful organisation has the whole of the computer -using world's short and curlies firmly and inexorably in its grip, it seems incredible that it cannot trace the perpetrators of these scams and inform the appropriate authorities of their whereabouts.
unauthorized transactions
I bought a microsoft cash 2 cd from this site, on November 10, 2008 they took out of my debit card account $1.95 for the the disc. I never saw in written that i was going to be billed later on for more. When i tried looking back into the site it said that there was no such site. Then on November 17, 2008 i later found out that $45.95 was taken out of my debit account. On my debit card account statment for December nothing was taken out. Then on the December 31, 2008 $65.95 was taken out my debit card account again, and i had already placed a complaint on this site a month ago but was cancelled because they never responded back. My bank told me to take this to the police to see if they can help, i don't know what else to do.
I just want my money back!
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been unable to contact this company to cancel this crap, I was also charged $49.95 which I thought was just $1.99, there is no phone number to call either, I do not want their product Success kit, my reference # is [protected], please help me get this cancelled before I get another fee from my bank of $35.00 for insufficent funds
I just had exactly the same thing hppen to me regarding a Green Tea Extract product that I didn't order and the amount was $74.95. After bing kept on hold, trasfered to a phone extension and leaving several messages I have received no response.
Finally an email response cnceling an account that I never signed up for and no mention of a refund. I tried to reply email their email and to no surprise it bounced back as undeliverable.
scam regarding a sweepstakes winnings
Received this email notification this morning. obviously it is a scam!
flag this messagecongratulations! you just won a sweepstakesunday, january 11, 2009 1:01 am
From: "microsoft" add sender to contacts to: undisclosed-recipientsmicrosoft corporations:
Customer service
Your reference no: esp-l/l-2810
Your batch no: 2008/101/mic official winning notification we are pleased to inform you of the release of the long awaited results of
Sweepstakes promotion organized by microsoft, in conjunction with the
Foundation for the promotion of software products, (f.p.s.) held in
November 2008, in the united kingdom where in your email address emerged as one of the online winning emails in the 2nd category and therefore attracted a cash award of (475, 000.00gbp) four hundred and seventy five
Thousand british pounds sterling.
To begin your claim, do file for the release of your winning by contacting
Our foreign transfer manager: mr. allan bedwell
Tel:+[protected]
Email: a.[protected]@live.com
The complaint has been investigated and resolved to the customer’s satisfaction.
ive just received a very similar email but my "win" is in the netherlands in euros, Clearly a variation on a theme.
We need an easier way of removing people who scam by stopping their Email addresses quickly.If there was a central body we could report misuse of email address to and who could shut down the address it would slow down the scammers progress.
just recently on a dating site i was approached by a female(?) scammer and i reported them and they were removed instantly.
they(she)was using a yahoo email account which i also reported with evidence by copy /paste of messages received and days later i was still getting messages through the yahoo account-------did yahoo do anything?i never got a reply to say they would investigate, do they even care?
very bad
Thu, September 2, 2010 6:15:57 PM
CONGRATULATIONS:YOU HAVE WON LOTTERY PRIZE OF € 250, 000, 00 EURO
...
From:
Respond Respond [Chat now]
...
Add to Contacts
To: award@hotmail.com
E.A.A.S ...FORM.jpg (119KB) View Image
E.A.A.S CUSTORMER SERVICE,
580 N. TENTH STREET,
SACRAMENTO, CA 85914,
TELEPHONE:316_266_108_43
I.P.P AWARD DEPARTMENT,
AMSTERDAM HOLLAND.
Dear Sir/Madam
We are happy to inform you that you have won a prize money of ( Two Hundred and Fifty thousand € 250, 000.00 EURO) for this year lottery promotion which is organized by YAHOO!,
Annually YAHOO! collects all the E-mail id's of the people that are online on yahoo amongs the Millions that subscribe to YAHOO!, Eight People Are Been selected All Over The World.
Our Winners Are Selected Through Electronic Balloting System Without The Winner Applying.We Are Congratulating You For Being One Of The People Selected For This Second Random For The Year 2010.
These Are Your Winning Identification Numbers...
Dream number...Lwh 888888
Ticket/Lotto number...Lwh [protected],
Lotto number...Lwh [protected]
Serial number...Lwh 3/888/9409
Category...2nd
To Begin Your Claims, Kindly Contact Asian Fiduciary Agent For Your Prize barrister mohammed hasnain
EMail: barr_mohammedhasnain@hotmail.com
mobile: +[protected].
tele: +[protected].
Without Any Further Delay. Otherwise Your Prize Will Be Returned Unclaimed To Our National Headquarters In Holland And Will Be Donated To Charity Homes.
You Are Required To Forward To Your Agent With The Following Details:
1.FULL NAMES...
2.FULL ADDRESS...
3.COUNTRY OF ORIGIN...
4.DATE OF BIRTH...
5.OCCUPATION...
6.TELEPHONE NUMBERS...
7. TICKET AND LOTTO NUMBER ...
8. SERIAL NUMBER ...
As soon as you contact Him He Will Advise you on the Procedure to claim your Won Prize Money Immediately.
NOTE: YOU ARE STRONGLY ADVISED TO KEEP ALL YOUR WINNING CONFIDENTIAL TILL CLAIM IS MADE TO AVOID WRONG OR DOUBLE CLAIMING.ANY BREACH OF CONFIDENTIAL DISQUALIFIES YOU FROM GETTING YOUR PRIZE.
YOUR ADDRESS HAS WON
Congratulations Once More!
Yours Faithfully, MRS, DORATHY WILLIAMS, LOTTERY ORDINATOR
Past winners.
Congratulations Once More!
Yours Faithfully,
Dr.Austin Owchor Finance Director,
Barrister mohammed hasnain Asian Fiduciary Agent,
Dr.Ronny Romero Head of Administration.
[YOU MUST CLAIM YOUR PRICE ON OR BEFORE 10 DAYS]
1 Image | View Image | Download Selected
[View E.A.A.S ...FORM.jpg]
E.A.A.S ...FORM.jpg
(119KB)
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I know this is a rather old complaint; but I'd just like to add that Microsoft has no right to limit the content available to people, as that is the responsibility of the parents. Their doing so is illegal, as they are to offer the same service to anyone, child or not.
I hope you got this settled :).
Cheers.
My boyfriend had a problem with his Xbox with a setting for a game. Suffice it to say after he spoke to three people (non of them in the IUS I'm sure) none of whom had ever touched an Xbox they kept telling him his Xbox had to be fixed or it was the disk, which it clearly was not. His friend came over to our house and was able to fix it in about 5 minutes flat. I would recommend either speaking with someone who has an Xbox, even one of your son's friends, or maybe going into a Best Buy or a store that sells the Xbox and seeing if anyone there knows how to fix it. Microsoft customer service is horrible!
open office is the best alternative to microsoft office. :) as far as i know
xbox live gold membership is 50 bucks at best buy