Midwest Photo’s earns a 2.0-star rating from 2 reviews, showing that the majority of photography enthusiasts are somewhat dissatisfied with their purchases.
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Great Experience with Midwest Photo: Quick Delivery and No Credit Card Shenanigans
I've bought stuff from Midwest Photo a few times and it's always been a good experience. The things I ordered came quick and in good shape. They don't have as much stuff as some of the other big photo stores like B&H or Adorama, but they're still a good option if you don't want to deal with B&H's credit card shenanigans. It seems like B&H is always trying to get people to use their credit card with the high interest rate to make up for the sales tax they have to charge now. Midwest Photo doesn't do that, which is nice.
Poor Customer Service at Midwest Photo: Yelled at for Lowering Mask to Focus Lens
I recently visited Midwest Photo to purchase a lens for my camera. The lens would have cost me around $650, which is a significant amount of money for me. As soon as I entered the store, I was asked to wear a mask, which I did without any hesitation. However, I faced a problem when the viewfinder of my camera started fogging up due to the mask. To focus the lens, I had to lower the mask down my nose, which is when a guy started yelling at me to put my mask back on. He yelled at me three times, and I was taken aback by his behavior. I felt like I had done something wrong, like I had stolen something. I was just trying to focus my lens, and I didn't realize that he was yelling at me.
I am 69 years old, and I don't need someone yelling at me about a mask. I have been doing business with Midwest Photo since they started in the old church building, but I don't think I will be going back there again. The way I was treated was unacceptable, and I don't want to give my business to a store that treats its customers like that. I returned the lens to the salesperson and walked out of the store.
There are plenty of other good camera stores that I can give my business to. I can also order online and not have to worry about wearing a mask. I understand the importance of wearing a mask, but I don't think it's necessary to yell at someone for lowering it down their nose for a few seconds. I am disappointed with my experience at Midwest Photo, and I hope they can improve their customer service in the future.
Midwest Photo Complaints 0
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Is Midwest Photo Legit?
Midwest Photo earns a trustworthiness rating of 82%
Highly reliable. Use their services with confidence, yet trust but verify.
Midwest Photo has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Mpex.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mpex.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Mpex.com you are considering visiting, which is associated with Midwest Photo, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Midwest Photo as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Mpex.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Midwest Photo
One of the standout features of Midwest Photo is their extensive inventory of photography equipment. They carry a wide range of cameras, lenses, lighting equipment, tripods, and other accessories from top brands such as Canon, Nikon, Sony, Fujifilm, and more. Whether you're looking for a new camera body or a specific lens, chances are Midwest Photo has it in stock.
In addition to their impressive selection of products, Midwest Photo is also known for their knowledgeable and friendly staff. The team at Midwest Photo is made up of experienced photographers who are passionate about helping others improve their craft. They are always willing to offer advice and answer any questions you may have, whether you're a seasoned pro or just starting out.
Another great aspect of Midwest Photo is their commitment to customer service. They offer a variety of services to ensure that their customers are satisfied with their purchases, including a 30-day return policy, free shipping on orders over $99, and a price match guarantee. They also have a dedicated customer service team that is available to assist with any issues or concerns you may have.
Overall, Midwest Photo is a reliable and trustworthy source for all your photography needs. With their extensive inventory, knowledgeable staff, and commitment to customer service, it's no wonder they have become a go-to destination for photographers across the country.
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Midwest Photo Contacts
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Midwest Photo phone numbers+1 (614) 261-1264+1 (614) 261-1264Click up if you have successfully reached Midwest Photo by calling +1 (614) 261-1264 phone number 0 0 users reported that they have successfully reached Midwest Photo by calling +1 (614) 261-1264 phone number Click down if you have unsuccessfully reached Midwest Photo by calling +1 (614) 261-1264 phone number 0 0 users reported that they have UNsuccessfully reached Midwest Photo by calling +1 (614) 261-1264 phone number
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Midwest Photo emailsjim@mpex.com94%Confidence score: 94%moishe@mpex.com90%Confidence score: 90%dwight@mpex.com89%Confidence score: 89%luis@mpex.com88%Confidence score: 88%taylor@mpex.com87%Confidence score: 87%stephanie@mpex.com86%Confidence score: 86%adam@mpex.com85%Confidence score: 85%ethan@mpex.com84%Confidence score: 84%ken@mpex.com84%Confidence score: 84%
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Midwest Photo social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 01, 2024
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