Mr Positive NZ’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with purchases.
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Disappointing Experience with Mr Positive NZ: Poor Customer Service and Attitude
So, I sent my stuff to another city, and it ended up being a bit of a mess. But hey, things happen, right? Unfortunately, the folks at Mr Positive NZ didn't seem too keen on fixing the issue. They were more focused on getting their hands on my goods than making sure I was happy with the outcome. And to top it off, their attitude was a bit smarmy, if you know what I mean. All in all, I wouldn't recommend them to anyone.
Unusable Batteries and Poor Customer Service from Mr Positive NZ
I recently made a purchase from Mr Positive NZ's website for some 18650 batteries. I thought that since they were a standard battery, they would be a standard size, like AA or AAA batteries. However, upon receiving my order, I found out that this was not the case. The batteries were not the correct size, and I was unable to use them.
I reached out to the supplier to see if I could get a replacement for the correct size, but unfortunately, they were unable to help me. They told me that if the batteries were out of their packaging, they could not be replaced, and that the size was listed on their website, so I should have known.
I responded to the supplier, explaining that if they had made it clear that this particular brand differed from the basic standard of 18mm x 65mm, I would have checked before making my purchase. However, since I had never encountered the fact that this was even possible, I did not think to check.
Unfortunately, the seller was not sympathetic to my situation, and after a couple of exchanges, they blocked my email address. Now, I am left with $180 worth of unusable batteries.
My advice to anyone considering purchasing from Mr Positive NZ is to shop elsewhere. While they may have a wide selection of products, their customer service is lacking, and they do not seem to care about their customers' satisfaction. It is important to do your research and make sure you are getting exactly what you need before making a purchase.
Thanks Team
Mr Positive NZ Complaints 0
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Is Mr Positive NZ Legit?
Mr Positive NZ earns a trustworthiness rating of 68%
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Mrpositive.co.nz has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mrpositive.co.nz has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Mr Positive NZ as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About Mr Positive NZ
One of the key features of Mr Positive NZ is its extensive range of products. The company offers a wide variety of items, including batteries, chargers, power banks, solar panels, and other electronic accessories. All of these products are carefully selected to ensure that they meet the highest standards of quality and performance.
Another important aspect of Mr Positive NZ is its commitment to customer service. The company has a team of knowledgeable and friendly staff who are always ready to assist customers with any questions or concerns they may have. Whether you need help choosing the right product or have a problem with an order, the team at Mr Positive NZ is always there to help.
In addition to its excellent product range and customer service, Mr Positive NZ also offers competitive pricing and fast shipping. The company understands that customers want to receive their products as quickly as possible, and it works hard to ensure that orders are processed and shipped out promptly.
Overall, Mr Positive NZ is a top-notch online retailer that offers a wide range of high-quality products, excellent customer service, and competitive pricing. Whether you're looking for batteries, chargers, or other electronic accessories, you can trust Mr Positive NZ to provide you with the best products and service possible.
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 04, 2024
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