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Hi,
Two days back i was shopping at Mustafa Centre singapore for goods, and while paying thru my card the swipe machine at the mustafa counter, showed a transaction failed / error msg, even after trying 2-3 times.
i did not purchase anything and went out. When i checked the online statement, it shows that an amount of SGD420 has already been charged to my card!
i am back in India now, and have no slip to show to the Card bank ( Axis bank) - as there was no transaction that was showing up in the terminal! and do not have an email to complain to mustafa centre authority to reverse/void the transaction!
please can someone help me how to contact mustafa and get my money back?
rgds
Shuchi
[protected]@gmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
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