Menu
For Business Write a review File a complaint
National Floors Direct

National Floors Direct review: Carpet quote

R
Author of the review
9:23 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

You advertise you will beat anyone's price, regardless of sales price or offer is not true. Your customer service does not call you back, 4 calls no call back. I had a price of $1284.43 for 1 room and stairs. Your price, $2400.00. Had to remind Rep of your add and still didn't get15% lower, final price after 2 phone calls $1130.00.

Call 4 times, spoke to 5 people and each time I was told a maneger would get back to me and never did. On 1/23 installers show up and they finally put me on the phone with Doriand Clairvil he was of no help, just made excuess. Any Offer any Price? "We have move furnature they don't" Room was empty, sales rep put that in knowing the room would be empty. "We use Shaw carpet, they use Mohawk". Same quality carpet. Again, Any Offer! Would not lower price $40.00 to honor your advertisment, would not install carpet with out payment first, would not refund my deposit of $373.00. National Floors does $18 million a year? Horrible Business Practice.

I'm paying the $1284.00 at least I know what I'm getting.

Claimed loss: $373.00 Deposit check.

Desired outcome: Refund my Deposit.

Confidential Information Hidden: This section contains confidential information visible to verified National Floors Direct representatives only. If you are affiliated with National Floors Direct, please claim your business to access these details.

0 comments
Add a comment

More National Floors Direct reviews & complaints

National Floors Direct - Terrible service 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
National Floors Direct - Scam artists! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
National Floors Direct - Watch out bait & switch!!! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
National Floors Direct - Lier's 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
National Floors Direct - Consumer complaint 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
National Floors Direct - After sales service 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. National Floors Direct Contacts

  2. National Floors Direct phone numbers
    +1 (888) 400-3566
    +1 (888) 400-3566
    Click up if you have successfully reached National Floors Direct by calling +1 (888) 400-3566 phone number 0 0 users reported that they have successfully reached National Floors Direct by calling +1 (888) 400-3566 phone number Click down if you have unsuccessfully reached National Floors Direct by calling +1 (888) 400-3566 phone number 0 0 users reported that they have UNsuccessfully reached National Floors Direct by calling +1 (888) 400-3566 phone number
    +1 (866) 297-0458
    +1 (866) 297-0458
    Click up if you have successfully reached National Floors Direct by calling +1 (866) 297-0458 phone number 0 0 users reported that they have successfully reached National Floors Direct by calling +1 (866) 297-0458 phone number Click down if you have unsuccessfully reached National Floors Direct by calling +1 (866) 297-0458 phone number 0 0 users reported that they have UNsuccessfully reached National Floors Direct by calling +1 (866) 297-0458 phone number
    +1 (888) 400-3567
    +1 (888) 400-3567
    Click up if you have successfully reached National Floors Direct by calling +1 (888) 400-3567 phone number 0 0 users reported that they have successfully reached National Floors Direct by calling +1 (888) 400-3567 phone number Click down if you have unsuccessfully reached National Floors Direct by calling +1 (888) 400-3567 phone number 0 0 users reported that they have UNsuccessfully reached National Floors Direct by calling +1 (888) 400-3567 phone number
    More phone numbers
  3. National Floors Direct emails
  4. National Floors Direct address
    40 Robbie Rd, Avon, Massachusetts, 02322, United States
  5. National Floors Direct social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 04, 2024