Bought two chairs from them over the years first chair ever part that need takes forever for them to replace this last chair I bought from them In 2023 they sold me and arm bracket broke they came and replaced it took forever but the week they put it on I noticed a crack in the part I called immediately and told them there a crack and not from me and I’m not using chair till gets replaced well month goes by and my ins calls aslnd says they want $1000.00 to replace part I told them manufacturer defect I only used chair couple times after they put part on called told them
Has a crack I’ve been in wheelchair since 2014 no other chair I have 2 one for spare and never had issues with arm brackets till this chair and this part so it’s not from me or wear and tear I’ve sent pictures and still want to charge me the manager at Niantic National and seating won’t replace part delayed and delayed and still don’t have part I can’t use my wheelchair no respect for the handicap and he or she should be Fired the whole company are scum and trying to scam me I bought two 30 k dollar chairs from them and this is how they treat you over a 100$ part they put on and the same week I called and said has crack defective manufacturing defect it’s a bunch of [censored] ! And I’m stuck here w my old chair waiting for the part !’n
Desired outcome: Need a 100$ part replacement due to manufacturer defect and just put the part on !!!