Menu
For Business Write a review File a complaint
Nationwide Minibus Hire Customer Service Phone, Email, Contacts

Nationwide Minibus Hire
Reviews and Complaints

www.nationwideminibushire.co.uk

Learn how the rating is calculated

1.5 10 Reviews 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Nationwide Minibus Hire Reviews 15

ComplaintsBoard
E
12:33 pm EST
Verified customer This review was posted by a verified customer. Learn more

Nationwide Minibus Hire Beware of Nationwide Minibus Hire: Unprofessional Practices and Failure to Provide Promised Services

I decided to give Nationwide Minibus Hire a try when I needed to book two minibuses for an important event. I made the necessary arrangements and paid a deposit to secure my booking. However, the day before the scheduled date, I received an email at a rather late hour of 11pm, informing me that one of the minibuses had unfortunately experienced a breakdown and they were unable to provide a driver. This unexpected turn of events left me in quite a predicament, as I had 22 wedding guests relying on transportation to reach the venue.

To make matters worse, despite the inconvenience caused and the fact that I had not received the service I had paid for, I have yet to receive a refund for my deposits. It is truly disheartening to be left in such a situation, especially when I trusted this company to fulfill their end of the agreement. In hindsight, I deeply regret not taking the time to read reviews about Nationwide Minibus Hire before making my booking. It seems that I am not the only one who has fallen victim to their unprofessional practices.

In light of my experience, I strongly advise against booking with this company. It appears that they may be running some sort of scam, taking deposits without providing the promised services. It is important to exercise caution and thoroughly research any company before entrusting them with your hard-earned money. I hope that by sharing my unfortunate encounter, I can help others avoid the same disappointment and frustration that I have experienced.

Read full review of Nationwide Minibus Hire
Hide full review
ComplaintsBoard
Z
12:05 pm EST
Verified customer This review was posted by a verified customer. Learn more

Nationwide Minibus Hire Nightmare Experience with Nationwide Minibus Hire: Cancelled Coach, Unresponsive Staff, No Refund

I strongly advise against using Nationwide Minibus Hire! We forked out a hefty sum for a coach, only to have it cancelled the day before our tour. This left us in a bind, as we couldn't find another company to step in. Dealing with a chap named Vignesh was a nightmare. He was practically invisible, never picking up the phone or bothering to respond to our messages. And to top it all off, they haven't refunded the money we paid! We're taking them to court, no doubt about it!

Read full review of Nationwide Minibus Hire
Hide full review
ComplaintsBoard
I
10:38 am EST
Verified customer This review was posted by a verified customer. Learn more

Nationwide Minibus Hire Exceptional Service and Impeccable Minibuses - Highly Recommend!

I don't usually write reviews but this time I thought I should. This company went above and beyond my expectations from the very beginning. When I asked for a quote, they responded promptly and provided all the necessary information. On the day of the trip, the minibuses arrived right on schedule. The drivers were polite, helpful, and looked quite sharp. The buses themselves were modern, comfortable, and spotlessly clean. I highly recommend booking with this company, you won't be let down. We will definitely be using their services again.

Read full review of Nationwide Minibus Hire
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Nationwide Minibus Hire Warning: Terrible Service and Unprofessional Staff - Avoid Nationwide Minibus Hire!

Just like many others, our coach got cancelled a whopping 8 hours before it was supposed to pick us up. Can you believe it? And to make matters worse, it's been a whole 6 months and we still haven't seen a penny of our hard-earned money returned to us. It's absolutely ridiculous!

Now, let me tell you about the staff. Oh boy, they are a real piece of work. Not only are they rude, but they're also downright offensive when you have the nerve to ask for your money back. I mean, come on! We're the ones who got screwed over here, and they have the audacity to treat us like dirt? Unbelievable!

And guess what? Trading standards are actually investigating this company. That's right, they're onto them. It's about time someone took action against these scammers.

Now, let's talk about those good reviews you see floating around. Don't be fooled, my friend. Those reviews are most likely written by the staff themselves. They even have the nerve to use their own names! Can you believe the audacity? So, if you want to get a true picture of what this company is really like, just take the opposite of what those staff members say. Trust me, it's closer to the truth than their fake reviews.

Overall, I wouldn't recommend Nationwide Minibus Hire to my worst enemy. They're a bunch of crooks who don't care about their customers. Save yourself the headache and find a different company to book with. You'll thank me later.

Read full review of Nationwide Minibus Hire
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Nationwide Minibus Hire Disappointing Minibus Rental: Poor Condition, Unhelpful Staff, Not Recommended

I recently hired a minibus from this car rental service, and let me tell you, it was a real letdown. The minibus was in a sorry state, with obvious signs of wear and tear all over the place. It looked like it hadn't been taken care of properly, and the cleanliness was nothing to write home about. To make matters worse, the customer service left a lot to be desired. The staff seemed like they couldn't be bothered and were about as helpful as a chocolate teapot. All in all, I wouldn't recommend this car rental service, especially if you're after a reliable and well-maintained minibus. Trust me, you're better off looking elsewhere.

Read full review of Nationwide Minibus Hire
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Nationwide Minibus Hire Warning: Nationwide Minibus Hire - A Scam! No Refund, No Replacement Vehicle. Stay Away!

This company, Nationwide Minibus Hire, is an absolute scam. I was in contact with a man named Hussain, who was handling my booking up until the day before my scheduled journey. He insisted that I pay the full amount two days prior to the trip. When I asked him for the driver's phone number, he promised to call me that evening. But you won't believe what happened next - he sent me an email claiming that the bus that was supposed to pick me up had been involved in a collision, and they couldn't provide any assistance.

Can you imagine? They took my money and left me without a replacement vehicle or even a refund. It's clear that this company is running a massive scam. I urge you, please, do not trust them. I paid a whopping 390 pounds, and now this Hussain character is completely ignoring my calls and emails. It's absolutely infuriating.

Read full review of Nationwide Minibus Hire
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Nationwide Minibus Hire Warning: Nationwide Minibus Hire - Unreliable, Unresponsive, and Untrustworthy. Avoid at all costs!

I recently had the unfortunate experience of booking transportation for my wedding guests through Nationwide Minibus Hire. To my dismay, just a few hours before the ceremony, I received a text informing me that the minibus would not be able to make it as it had broken down. This news left me in a state of panic and frustration.

Desperate for a solution, I reached out to Rohan, the person I had been dealing with during the booking process. However, much to my disappointment, he responded by saying that he was sick and unable to assist me. It's worth mentioning that Rohan had previously left a positive review, which now seems questionable.

In my desperation, I requested a refund for the deposit I had paid, hoping that Nationwide Minibus Hire would at least compensate me for the inconvenience caused. Unfortunately, my efforts have been in vain as I have not received any response from them. It appears that they have no intention of addressing the issue or providing any form of resolution.

This entire experience has left me deeply disappointed and convinced that this company is nothing more than a scam. It seems that their primary goal is to lure customers into paying a deposit, only to provide absolutely nothing in return. It is clear that they have no regard for their customers' needs or satisfaction.

I strongly advise against using Nationwide Minibus Hire under any circumstances. They have proven themselves to be unreliable, unresponsive, and untrustworthy. I would have preferred to leave no stars in my review, but unfortunately, the system requires me to do so in order to share my experience.

Please, save yourself the trouble and avoid this company at all costs.

Read full review of Nationwide Minibus Hire
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Nationwide Minibus Hire Fantastic Trip Planning by Nationwide Minibus Hire: Trustworthy Experts Who Maximize Your Time!

Awesome trip! They did a fantastic job planning our trip! I was recommended by a friend who had them plan a trip several years back. They specialize in this area and have many years of experience visiting as well as living there. I am generally a "do it yourself travel planner", however, in a country like this and with limited days, They really made all the difference in developing a well thought out plan. They maximized all our time. Every detail was arranged for us with the best of drivers, tour guides, and hotels. I really trust them and would certainly seek their advice again.

The Nationwide Minibus Hire (nationwideminibushire.co.uk) was absolutely amazing! They did a fantastic job planning our trip, mate! I was recommended by a mate who had 'em plan a trip several years back, you know? They specialize in this area and 'ave many years of experience visiting as well as livin' there. I am generally a "do it yourself travel planner", ya know, but in a country like this and with limited days, They really made all the difference in developing a well thought out plan. They maximized all our time, mate! Every detail was arranged for us with the best of drivers, tour guides, and hotels. I really trust 'em and would certainly seek their advice again, ya know?

Read full review of Nationwide Minibus Hire
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Nationwide Minibus Hire Unreliable and Unresponsive: Nationwide Minibus Hire's Disappointing Service and Lack of Customer Support

I just want to point out that the reviews on Nationwide Minibus Hire's website seem to be from their own employees! They really let me down by sending me a message 12 hours before our scheduled departure time, which was at 4am. I had to scramble to find alternative transportation and when I asked about getting my 50% deposit back (which was £279), they told me it would take 3-5 days. I had to pay for new transfers out of my own pocket and when I tried to confirm my booking and ask about my money, they completely ignored me.

They were only interested in getting my deposit and then conveniently stopped responding to my messages without any prompting from me. In the end, I managed to find a different option for transfers that saved me £50, but it caused a lot of stress for me and the 20 people in my party.

If you want proof of their unresponsiveness and slow response times, just take a look at the photos I've included. Trust me, it's not worth considering Nationwide Minibus Hire for your transportation needs!

Read full review of Nationwide Minibus Hire
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Nationwide Minibus Hire Disastrous Experience with Nationwide Minibus Hire: No Show, No Explanation, Complete Scam!

I had the unfortunate experience of booking a 9-seater mini bus from Nationwide Minibus Hire for me and my friends to attend Pride in Brighton. I was really looking forward to the event and had paid a deposit for the booking. However, to my dismay, the mini bus never showed up! It was a complete letdown, especially considering that I had called them the day before and even an hour before we were supposed to be picked up. They had confirmed and promised that the mini bus would be there to pick us up.

Our pick-up time was scheduled for 15:30, but when it reached 16:00, I decided to give them a call. To my frustration, they couldn't provide me with a valid reason as to why the mini bus hadn't arrived. Instead, they just patched me through to an answering machine! It was incredibly frustrating, and my friends and I tried calling from different phones to get through, but it seemed like the number had been disconnected.

I must say, this whole experience felt like an absolute scam! It's truly disheartening to see a company like this taking advantage of innocent people. They should be held accountable for their actions and face legal consequences for stealing from unsuspecting customers. It's a shame that such dishonest businesses exist, and I strongly advise everyone to avoid this company at all costs.

Read full review of Nationwide Minibus Hire
Hide full review

Nationwide Minibus Hire Complaints 5

ComplaintsBoard
D
12:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Nationwide Minibus Hire Disappointing Experience with Nationwide Minibus Hire: Pre-paid Taxis Never Arrived, No Contact Possible

We had 2 taxis pre-paid and they didn't arrive. No possibility to contact them by email or phone. All money is gone.

I recently had a rather unpleasant experience with Nationwide Minibus Hire. I had pre-paid for two taxis, but to my dismay, they never showed up. It was incredibly frustrating because I had no way of getting in touch with them through email or phone. It felt like all the money I had spent simply vanished into thin air.

I must say, I was quite disappointed with the lack of communication and reliability from Nationwide Minibus Hire. It's disheartening when you put your trust in a company and they let you down like this. I had hoped for a smooth and hassle-free experience, but unfortunately, that was not the case.

I understand that mistakes happen and things don't always go according to plan, but the complete absence of any form of contact made the situation even more frustrating. It left me feeling helpless and unsure of what to do next.

I would strongly advise others to think twice before using Nationwide Minibus Hire. While I can't speak for everyone's experience, based on my own encounter, I would caution against relying on their services. It's important to have a reliable and responsive company when it comes to transportation, and unfortunately, Nationwide Minibus Hire did not meet those expectations.

In conclusion, my experience with Nationwide Minibus Hire was far from satisfactory. The lack of communication and failure to fulfill their service left me feeling disappointed and out of pocket. I hope that others can learn from my experience and make more informed decisions when it comes to choosing a transportation provider.

Read full review of Nationwide Minibus Hire
Hide full review
ComplaintsBoard
B
11:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Nationwide Minibus Hire Beware: This Company is a Scam! Don't Fall for Their Deceptive Tactics!

These guys are a total scam, I'm telling ya! They're nothing but a bunch of crooks and liars. I reckon those few good reviews they got must've been written by their own kin or even themselves. Can't trust 'em one bit!

Read full review of Nationwide Minibus Hire
Hide full review
ComplaintsBoard
Q
10:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Nationwide Minibus Hire Unreliable and Unresponsive: Nationwide Minibus Hire Fails to Show Up, Costing Us Extra Expenses

I recently made a reservation and fully paid for a minibus from Nationwide Minibus Hire to take us to Gatwick. However, to my dismay, the minibus never showed up! This unfortunate incident has resulted in an additional expense of 250? on top of what we had already paid. I tried reaching out to the company through phone calls, but unfortunately, there was no response. I did receive one email from them, asking for the quote number, but I haven't heard anything back since then. I strongly advise avoiding this company, as they have proven to be unreliable and unresponsive.

Read full review of Nationwide Minibus Hire
Hide full review

Is Nationwide Minibus Hire Legit?

Nationwide Minibus Hire earns a trustworthiness rating of 67%

Generally safe, but check closely before sharing details.

Our conclusion: Nationwide Minibus Hire's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

Nationwide Minibus Hire has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Nationwide Minibus Hire's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Nationwideminibushire.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the nationwideminibushire.co.uk. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Nationwideminibushire.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The nationwideminibushire.co.uk may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Nationwide Minibus Hire. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Nationwide Minibus Hire Unpaid Services: Urgent Action Needed Against Nationwide Minibus Hire

I recently had an experience with Nationwide Minibus Hire and unfortunately, it did not end well. As a minibus hire company, I provided them with my services for a transfer, but to my dismay, they failed to pay me for the job. It is truly disheartening to see such criminal activities taking place within the UK.

I strongly believe that the UK police should take immediate action against this unscrupulous individual or group. It is simply unacceptable for them to collect money from customers and then refuse to compensate the hardworking drivers and companies involved. This behavior is not only unethical but also illegal.

I urge the police and other UK forces to diligently investigate this matter, even if the culprit is operating from abroad. It is crucial that they are apprehended and brought to justice. Such actions will not only protect the rights of hardworking individuals like myself but also serve as a deterrent for others who may be tempted to engage in similar criminal activities.

It is my hope that the authorities will take this matter seriously and swiftly address the issue at hand. No one should be allowed to get away with such blatant disregard for the law and the well-being of others. It is high time that justice prevails and those responsible for this wrongdoing are held accountable for their actions.

In conclusion, I strongly condemn the actions of Nationwide Minibus Hire for failing to pay me for the services I provided. I implore the UK police and forces to take immediate action against this criminal activity, regardless of its origin. Let us stand together in the fight against such injustices and ensure that justice is served.

Read full review of Nationwide Minibus Hire
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Nationwide Minibus Hire Nightmare Experience with Nationwide Minibus Hire: No Assistance, Old Vehicles, and Unreachable Customer Service

no nothing. It's just one guy with a phone number. And good luck trying to get a hold of him when you have a problem or need assistance.

I made the mistake of booking a minibus with Nationwide Minibus Hire for a family trip. The price seemed too good to be true, and boy was it! The minibus was old and worn out, with uncomfortable seats and a dodgy engine. It felt like we were driving a relic from the Stone Age.

But that's not the worst part. When we encountered a problem with the minibus during our trip, there was no one to turn to for help. We tried calling the number provided, but it went straight to voicemail. We left countless messages, but never received a single call back. It was as if our pleas for assistance were falling on deaf ears.

We were left stranded on the side of the road, with no way to continue our journey. It was a nightmare scenario, especially with young children in tow. We ended up having to find alternative transportation and pay extra for it. Not only did Nationwide Minibus Hire ruin our trip, but they also cost us more money than we had budgeted for.

I later discovered that this so-called "company" doesn't even have a website or any online presence. It's like they're operating in the shadows, trying to avoid any accountability. It's clear that they're just out to make a quick buck without any regard for customer satisfaction or safety.

I strongly advise against booking with Nationwide Minibus Hire. Save yourself the headache and choose a reputable company with a solid reputation. Don't fall for their cheap prices and false promises. Trust me, it's not worth the risk.

Read full review of Nationwide Minibus Hire
Hide full review

About Nationwide Minibus Hire

Nationwide Minibus Hire is a reliable and professional transportation service provider in the UK. With a wide range of minibuses available, they cater to various travel needs, including airport transfers, corporate events, and group outings. Their fleet is well-maintained and equipped with modern amenities, ensuring a comfortable journey for passengers. Nationwide Minibus Hire takes pride in their punctuality and friendly drivers who prioritize customer satisfaction. Whether you're planning a family trip or a business excursion, you can trust Nationwide Minibus Hire to provide a safe and efficient travel experience. Visit their website, nationwideminibushire.co.uk, to book your minibus today.

Overview of Nationwide Minibus Hire complaint handling

Nationwide Minibus Hire reviews first appeared on Complaints Board on Nov 6, 2023. The latest review Beware of Nationwide Minibus Hire: Unprofessional Practices and Failure to Provide Promised Services was posted on Nov 14, 2023. Nationwide Minibus Hire has an average consumer rating of 1 stars from 15 reviews. Nationwide Minibus Hire has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.3
9 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Nationwide Minibus Hire Contacts

  2. Nationwide Minibus Hire phone numbers
    +44 1444 391288
    +44 1444 391288
    Click up if you have successfully reached Nationwide Minibus Hire by calling +44 1444 391288 phone number 0 0 users reported that they have successfully reached Nationwide Minibus Hire by calling +44 1444 391288 phone number Click down if you have unsuccessfully reached Nationwide Minibus Hire by calling +44 1444 391288 phone number 0 0 users reported that they have UNsuccessfully reached Nationwide Minibus Hire by calling +44 1444 391288 phone number
  3. Nationwide Minibus Hire social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Nationwide Minibus Hire Category
Nationwide Minibus Hire is ranked 81 among 118 companies in the Vehicle Rental and Leasing category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.