Natori’s earns a 2.0-star rating from 1 reviews, showing that the majority of lingerie and clothing shoppers are somewhat dissatisfied with their purchases.
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Mixed Feelings About Natori
As I sit down to share my thoughts on Natori, I find myself torn between the allure of their luxury lingerie and the disappointment echoed in some customer experiences. The brand's reputation for designer intimates and apparel is undeniable, drawing many in with promises of comfort and style. However, delving deeper into customer reviews reveals a more nuanced story. Some have praised the softness and initial feel of the products, only to be let down by issues like raw sewn edges, popping underwires, and poor quality fabrics. It's disheartening to hear about instances where comfort turns into discomfort, and excitement fades into frustration. While Natori's designs may be visually appealing, the recurring theme of subpar quality raises concerns. As someone who values both style and substance in their purchases, I can't help but approach Natori with caution, weighing the allure of luxury against the reality of customer experiences.
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Pros
- High-quality, luxurious fabrics
- Unique, culturally-inspired designs
- Wide range of sizes and fits
- Versatile fashion and lingerie lines
- Strong brand reputation and heritage
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Cons
- Premium pricing limits accessibility
- Limited appeal to younger demographics
- Narrow product range compared to rivals
- Less brand recognition than competitors
Natori Complaints 0
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Is Natori Legit?
Natori earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Natori. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Natori has registered the domain name for natori.com for more than one year, which may indicate stability and longevity.
Natori.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Natori.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Natori.com you are considering visiting, which is associated with Natori, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Natori as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Natori website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Natori.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on natori.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
About Natori
The brand's lingerie selection includes bras, panties, shapewear, and lingerie sets, designed to cater to a range of sizes and preferences. Natori's sleepwear and loungewear collections feature robes, pajamas, and caftans, often crafted from luxurious fabrics and showcasing intricate prints and patterns. The ready-to-wear assortment extends to dresses, tops, and pants, which are suitable for various occasions, from day-to-day wear to more formal events.
In addition to clothing, Natori offers a selection of accessories, such as scarves and wraps, which complement its apparel lines. The brand aims to provide a complete wardrobe solution for its customers, emphasizing comfort, quality, and a distinctive design ethos.
Natori products are available for purchase through their official website, as well as through select retailers and department stores. The company also provides customer service support to assist with inquiries related to their products and services.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button located at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Natori, such as "Incorrect Order Fulfillment by Natori" or "Poor Customer Service at Natori."
4. Detailing the experience: In the complaint details section, describe your experience with Natori comprehensively. Mention specific products or services you had issues with, and the nature of the problem, such as quality concerns, shipping delays, or billing discrepancies. Include any relevant dates and transaction details. If you attempted to resolve the issue with Natori, describe the steps you took and the company's response. Clearly articulate how the issue has personally affected you, whether it's frustration, financial loss, or something else.
5. Attaching supporting documents: Attach any relevant documents such as receipts, email correspondence, or photos that support your claim. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with Natori. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution, whether it's a refund, exchange, or an apology.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is factual and that your desired outcome is reasonable and clearly stated.
8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Natori on ComplaintsBoard.com.
9. Post-Submission Actions: Keep an eye on your complaint for any responses from Natori or updates from ComplaintsBoard.com. You may receive notifications via email, or you can check back on the website regularly to see if there are any new developments related to your complaint.
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Natori Contacts
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Natori phone numbers42427564784242756478Click up if you have successfully reached Natori by calling 4242756478 phone number 0 0 users reported that they have successfully reached Natori by calling 4242756478 phone number Click down if you have unsuccessfully reached Natori by calling 4242756478 phone number 0 0 users reported that they have UNsuccessfully reached Natori by calling 4242756478 phone number
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Natori emailshelp@natori.com94%Confidence score: 94%Supportcustserv@natori.com87%Confidence score: 87%Supporthlep@natori.com77%Confidence score: 77%
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Natori address180 Madison Avenue, New York, New York, United States
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Natori social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
Caroline Castigliano
1 review
FWRD
5 reviews
Lisa Folawiyo
6 reviews
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6 reviews
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7 reviews
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