Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Airlines and Air Travel Navia Logistics
Navia Logistics
Call
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Navia Logistics
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Navia Logistics Customer Service Phone, Email, Contacts

Navia Logistics
Reviews and Complaints

navia.com.au

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

Navia Logistics Complaints 1

How responsive is Navia Logistics's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Navia Logistics’s rated by clients?

Navia Logistics’s earns a 1.0-star rating from 1 reviews, showing that the majority of clients are dissatisfied with logistics solutions.

  • All
  • Reviews only
  • Complaints only
  • Resolved
  • Unresolved
  • Replied by the business
  • Unreplied
  • With attachments

Keywords

agent airfreight aud5000.00 australia bill china email kgs phone storage supplier
Sort by:
ComplaintsBoard
K
12:32 am EDT

Navia Logistics Freight forwarding

Had an airfreight come from a supplier in China and Navia Logistics was the agent in Australia.

After calling a few times about my airfreight nobody answered the phone.
I then sent an email that nobody answered.
I received a bill of over AUD5000.00 for 15kgs and called them again.
I spoke to a lady and I was informed the airfreight had gone into storage due to no contact.
I explained I had rang quite a few times and emailed the company.
She advised that email was not being monitored due to staff annual leave.
I explained I could not afford this for 15kgs and she proceeded to explain without payment of the full 5000.00 she would not release my stock. I did not get anywhere with management or anybody in the company and ultimately had to pay for my stock all over again and lose an order. Do not use this company they really do not care and there is just too many people blaming other people in the business. Not a reliable option

Read full review of Navia Logistics
Update by Kaisho
Apr 20, 2016 12:32 am EDT

not a good business to deal with

Hide full review
More
Send message
Copy link
Report

Is Navia Logistics Legit?

Navia Logistics earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Navia Logistics to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Navia Logistics is known for their high standards and safety. If you're thinking about dealing with Navia Logistics, it's wise to check how they handle complaints.

We found clear and detailed contact information for Navia Logistics. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Navia.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • The website belonging to Navia Logistics has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Navia Logistics Reviews 0

Looks like Navia Logistics has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Navia Logistics, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Navia Logistics complaint handling

Navia Logistics reviews first appeared on Complaints Board on Apr 20, 2016. The latest review Freight forwarding was posted on Apr 20, 2016. Navia Logistics has an average consumer rating of 1 stars from 1 reviews. Navia Logistics has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. Navia Logistics Contacts

  2. Navia Logistics phone numbers
    +61 3 9331 5715
    +61 3 9331 5715
    Click up if you have successfully reached Navia Logistics by calling +61 3 9331 5715 phone number 0 0 users reported that they have successfully reached Navia Logistics by calling +61 3 9331 5715 phone number Click down if you have unsuccessfully reached Navia Logistics by calling +61 3 9331 5715 phone number 0 0 users reported that they have UNsuccessfully reached Navia Logistics by calling +61 3 9331 5715 phone number
    Melbourne Office
    +61 2 8666 8200
    +61 2 8666 8200
    Click up if you have successfully reached Navia Logistics by calling +61 2 8666 8200 phone number 0 0 users reported that they have successfully reached Navia Logistics by calling +61 2 8666 8200 phone number Click down if you have unsuccessfully reached Navia Logistics by calling +61 2 8666 8200 phone number 0 0 users reported that they have UNsuccessfully reached Navia Logistics by calling +61 2 8666 8200 phone number
    Sydney Office
    +61 7 3633 9810
    +61 7 3633 9810
    Click up if you have successfully reached Navia Logistics by calling +61 7 3633 9810 phone number 1 1 users reported that they have successfully reached Navia Logistics by calling +61 7 3633 9810 phone number Click down if you have unsuccessfully reached Navia Logistics by calling +61 7 3633 9810 phone number 1 1 users reported that they have UNsuccessfully reached Navia Logistics by calling +61 7 3633 9810 phone number
    Brisbane Office
    More phone numbers
  3. Navia Logistics emails
  4. Navia Logistics address
    54 Concorde Drive, Keilor Park, Melbourne, Victoria, 3042, Australia
  5. Navia Logistics social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all Navia Logistics contacts
Navia Logistics Category
Navia Logistics is ranked 216 among 221 companies in the Airlines and Air Travel category
#214 Endeavor Air Endeavor Air #215 Fly Blue Crane Fly Blue Crane #216 Navia Logistics Navia Logistics #217 Burning Airlines Burning Airlines #218 Carmel Movers Inc Carmel Movers Inc
Navia Logistics Alternatives
Etihad Airways 1411 reviews Dubai Airports / Dubai International Airport 92 reviews Viva Aerobus 7 reviews Cheap Tickets Deal 3 reviews Wowfare 6 reviews

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.