Menu
For Business Write a review File a complaint
NCgowns Customer Service Phone, Email, Contacts

NCgowns
Reviews and Complaints

www.ncgowns.com

Learn how the rating is calculated

1.0 10 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

NCgowns Reviews 20

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

NCgowns Dress from NCgowns: Disappointing Back Design and Bunched Fabric on Front

I'm not too happy with the dress I got from NCgowns. The photo on the website shows a nice back design, but the one on the dress I got looks completely different. It seems like the person who made it didn't really know how to do it right, or maybe they wanted to make their own design. But either way, it looks really bad. And the front of the dress has some annoying, bunched up fabric around the stomach area that won't go away no matter what I do. It's really frustrating because I was looking forward to wearing this dress to a special event.

Honestly, I don't think I'd recommend ordering from this company. You might end up with a dress that looks nothing like the one you paid for, and then you'll have to spend even more money to get another dress that actually looks good. It's just not worth it.

Read full review of NCgowns
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

NCgowns NCGowns Review: Questionable Legitimacy and Poor Customer Service

So, I had placed an order on NCGowns for a pantsuit that was supposed to be custom made, and boy, do I have some thoughts. First off, let me just say that I should have checked out some reviews before going ahead with my purchase. The website had a lot of pretty pictures, and in my excitement, I didn't think much about checking if the website was legit or not. My bad.

Anyway, I opted to pay extra for faster shipping, thinking that would get me my order soon enough. But guess what? After receiving an email confirming my purchase, I found out that my order was processed on April 2, 2022. That's right, folks, 2022. It was a mistake, of course, but still, it made me worried about the competence of the seller.

To make matters worse, the amount I had to pay was higher than the original amount on the order form, and I wasn't going to get my order until May. That was when I realized it was time to cut my losses and ask for a refund. I requested a refund three times, but didn't get a satisfactory response until a few days ago. And even then, I was told that I would only be refunded 50% of the amount I had spent.

Honestly, I'm not sure what to think. Is NCGowns a scam? I can't be entirely sure, but it certainly seems like it. For anyone thinking about making a purchase from this website, I would advise caution - you might end up paying more, waiting longer, or not getting what you wanted at all. My advice? Find another seller who's more reliable and trustworthy.

Read full review of NCgowns
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

NCgowns NCgowns Review: Frustrating Experience with Poor Quality & Service

I gotta say, my experience with NCgowns was not a good one. So I found this pantsuit online and thought it looked really pretty, so I decided to get it. I gave them my measurements and waited for it to arrive. It took about 6 weeks, which kinda sucked, but I was excited to finally try it on.

Then I discovered that it was waaay too small on top and way too big on the bottom! I mean, seriously?! Did they even check my measurements before making it?! So I went through the return process online, but I didn't hear anything back for like 2 whole weeks. I was getting pretty frustrated at this point, so I decided to email them and ask what was up.

And guess what? Another 2 weeks went by without any response from them! Like, what the heck, NCgowns?! I sent them another email, telling them my situation and asking for some help. But they just kept giving me excuses, saying that it would cost too much to send it back, and offering me only $20 to fix the whole thing!

I mean, come on, that's just ridiculous! After all the hassle they put me through, they expect me to settle for a measly $20?! No way, screw that. I wouldn't recommend NCgowns to anyone, unless you wanna deal with a whole lot of frustration and disappointment.

Read full review of NCgowns
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

NCgowns Warning: Do NOT order from NCgowns - Horrible Refund Policy - Took my $782.96 and won't give it back!

I done did place an order with them NCgowns folks and they done charged my credit card before I could blink twice. But then I got to thinking about their return policy and it got me all worried, so I done cancelled the order the next day. I followed all their rules to cancel the order like a good customer, but they done never refunded all that money they took from me. It was a whopping $782.96, y'all! And let me tell you, they ain't done nothing for me except take my money. I been trying for almost four months to get that money back, but it's like talking to a brick wall with these folks. I done read some other reviews and it looks like I ain't the only one in this here situation. Seems like if they get a hold of your money, they ain't gonna let it go. So do yourself a favor and don't use this company, y'all.

Read full review of NCgowns
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

NCgowns NCgowns Review: Poor Quality, Bad Customer Service, and Difficult Returns Process

So, like, I wanted to buy a dress for this special occasion, and I found NCgowns online. I, like, ordered my dress on May 15 and when I got it, the dress was way too small and the quality was like, the worst I've ever seen. So, I wanted to return it, but, like, it's been a real hassle. I've been emailing them, like, every week since then, sometimes even more. They said I could return the dress, but they won't give me the address to send it back. And then they offered me $25 to keep the dress! Like, what the heck? I paid $200 for it. It's been a real pain dealing with "Lucy" for three whole months. I feel like I just got ripped off big time. If I were you, I wouldn't buy anything from NCgowns. I mean, they might say you can return it, but they will make it super hard for you. The quality is bad, and the sizes are off. It's just like, a big no-no for me. Don't be like me and waste your money. Learn from my mistake!

Read full review of NCgowns and 1 comment
Hide full review
1 comment
Add a comment
M
M
Melinda Banks Isom
US
Verified customer This complaint was posted by a verified customer. Learn more

so sorry🥹i have the same story like many others🥹jus different amounts🥹I paid $200+🥹dress was late plus horrible🥹i’ve been corresponding w them since Sept and it’s now May 2024 for an agreed $65🥹they keep saying it’s been sent to my Bank🥹now their web address is coming up invalid…it’s jus awful

ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

NCgowns NCGowns Review: Shady Business Practices & No Refund!

Listen up, ladies! You need to be extra careful before you decide to order from NCgowns. I learned this the hard way when I received a dress that was all wrong. And when I tried to return it, it was a complete nightmare! Let me break it down for you: the only way to communicate with this company is through email. There's no phone number to call if you need to speak with someone directly. And if you want to return your dress, forget about getting a return address label. No such luck there!

Now, onto the refund situation. They offered me a measly 50% of what I paid for the dress. But hear this, folks - I never received that refund! They kept postponing and postponing until it became clear that they had no intention of giving me my money back. So when it comes to rating this company, I cannot in good conscience give them even one star. It's more like a negative one if you ask me.

In summary, ladies, I strongly advise you to steer clear of ncgowns.com. They are shady, unprofessional, and do not honor their own return policy. Trust me, you do not want to deal with them.

Read full review of NCgowns
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

NCgowns NCgowns Review: Buyer Beware! Tight, Stiff, and Uncomfortable Dress with Poor Customer Service

I gots this dress from NCgowns.com (they located in China, yo!) and let me tell you, I done messed up, son. I had to wait mad long for this dress to come to me, and when it finally did... Aiyo, what a letdown! This custom-made joint was tight like a vice grip, stiff like cardboard, and uncomfortable as hell. So I figured, I can't rock this at the wedding I gotta attend in two weeks, son. I hit up NCgowns and they tellin' me to cop another dress, like I got time for that, yo! I needs my money back, so I hit 'em up and they promised me a partial refund, but it's been six weeks, and I done emailed 'em five times with no response. Do yourself a favor, yo, and steer clear of this jive-turkey joint!

Read full review of NCgowns
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

NCgowns Beware of Ncgowns and Chinese Clothing Companies: Dishonest and Poor Customer Service

I recently had a terrible experience with a dress company based in China called ncgowns. Let me tell you, there's no way to get a hold of them! Their products are of bad quality and downright dishonest, and to make matters worse, they don't accept returns. If you do manage to get in touch with them, they'll just make excuses and give you the runaround. They'll take your money and run without giving you any customer service at all! It's important to note that they go under other names like jj gowns, sogowns, etc.

If you're thinking of ordering from a Chinese company, always be sure to check where the product is made. If there's no phone number or international number, I'd say don't do it! You'll end up regretting it. I made the mistake of ordering from Anniecloth, another Chinese company, and it was a complete nightmare. It took them two whole months to deliver my order, I received terrible service, the products were poorly made and didn't fit me properly! When I asked for a refund- they only gave me a measly 15% back. They came up with countless excuses and didn't take responsibility for their poor workmanship. Needless to say, I'm never ordering from them again.

If you're still not convinced, just take a look at some of the reviews for sogowns. Although I didn't order from ncgowns, I can tell you that any Chinese companies like these will treat you poorly and provide terrible service. Don't make the same mistake I did!

Read full review of NCgowns
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

NCgowns Horrible Experience with NCgowns: Poor Quality, No Order Number, Unhelpful Customer Service

I don't know what to say about this NCgowns website! If there was such a thing as less than one star, I would give it that. Let me tell you about my recent experience shopping here. I bought a dress for my son's wedding, and when I received it, the material was rough and did not look anything like what I had imagined. I was really upset and wanted to return it. However, the dress arrived with no order number or any other information to help me with the return process.

I immediately wrote an email to their customer service team seeking assistance. I was lucky enough to get a response from their representative called Lucy. However, Lucy only wanted to send me another dress, and I explained that I didn't have the time to wait for another one. I just wanted my money back so that I could buy a dress elsewhere. I asked Lucy to provide me with information on how to send the dress back, but to no avail.

The next two months, I had a depressing back and forth with Lucy without any form of resolution. It went on like this back and forth until today, when I received a message from a representative called Lacey, urging me to donate the dress instead of requesting a refund. Honestly, I love contributing to charitable causes, but the dress was ill-fitting and not at all what I wanted for my son's wedding. I wanted my money back to buy something else that is more my style.

I would advise anyone not to patronize this store. They seem to lack quality control measures and their customer service leaves a lot to be desired. Their representatives are unhelpful and unsympathetic. I am still stuck with a dress that I cannot wear or return, and it is such a waste of money. Stay away from this site if you don't want to end up being ripped off too!

Read full review of NCgowns
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

NCgowns Unreliable and Unprofessional Service: A Review of NCgowns

I just want to say that I am extremely disappointed with NCgowns (ncgowns.com). The service they provided was extremely unprofessional and definitely not worth the money. I ordered a dress from them on March 19th and the payment went through on March 22nd. However, I never received a confirmation number or tracking number. I waited patiently for any updates until April 6th when I finally received the tracking information. Unfortunately, the information I received was incorrect, causing me much stress and anxiety.

It wasn't until April 13th, a week later, that I finally received the correct tracking information. At this point, I inquired about the delay and asked for a phone number so that I could speak to someone in regards to the status of my order. I also asked if it was possible to cancel the order and receive a refund as the wedding I needed the dress for was in just a week. I received a response on April 27th, which was through email, stating that I needed to be patient and that if I didn't need the dress anymore, I could simply request an address to mail the package back.

The dress finally arrived on May 7th, a full week after the wedding. I immediately noticed that the dress was not what I was expecting at all and it even had a strange smell to it. I have repeatedly requested the return address since then, but still have not received a response.

I cannot stress enough how unreliable and unprofessional NCgowns is. Their service is a total scam and I highly recommend avoiding them at all costs. The dress I received was not only disappointing, but it was also unfit to wear due to the unpleasant odor. I am extremely disappointed with this company and I would highly advise anyone against purchasing from them. Avoid getting ripped off and find a better supplier elsewhere.

Read full review of NCgowns
Hide full review

NCgowns Complaints 10

ComplaintsBoard
A
7:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

NCgowns Warning: Scam Alert! Do not trust this website for gown shopping!

omg y'all, do NOT use this website for your gown needs. I straight up got scammed and didn't even get the right size. They only gave me $20 back outta the $150 I paid. That's straight up robbery fam. So watch out and don't make the same mistake I did. Peace.

Read full review of NCgowns
Hide full review
ComplaintsBoard
G
7:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

NCgowns Beautiful Dresses at Great Prices: NCGowns Review

or not. The dress came in a bit wrinkled, but that was an easy fix. It did fit well, though, and looked just like the pictures online. The communication with the company was also a bit iffy, and it took a while for them to respond to my inquiries. But overall, if you're willing to take a bit of a risk with your order, NCGowns has some beautiful dresses at great prices. Just be prepared for a few bumps along the way.

Read full review of NCgowns
Hide full review
ComplaintsBoard
P
7:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

NCgowns Avoid NCGowns at all costs: Poor quality dresses and terrible customer service

I ain't gonna lie, NCGowns did me dirty. I ordered a dress for my daughter's wedding and what they sent me was straight up trash. It was all wonky and the seams were coming apart. And when I tried to ask for a return address, they acted like they didn't know what I was talking about and wouldn't give it to me. But thank goodness my credit union hooked me up and gave me back my $400.

Bottom line, y'all need to stay far away from this company. They're just gonna rob you blind and send you junk. Save your money and go somewhere else for your fancy dress needs.

Read full review of NCgowns
Hide full review

Is NCgowns Legit?

NCgowns earns a trustworthiness rating of 62%

Generally safe, but check closely before sharing details.

Our conclusion: NCgowns's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

The age of NCgowns's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Ncgowns.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ncgowns.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Ncgowns.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ncgowns.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to NCgowns. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

NCgowns NCgowns Review: Beware of this Fraudulent Company - Worst Experience Ever

I had the worst experience with NCgowns, honestly I'd give it zero stars if I could. My first mistake was trusting this sketchy website in the first place, but alas, I was in need of a fancy dress for an event. I ordered a dress and waited patiently for it to arrive. And waited. And waited. Weeks went by and no dress, no communication from the company. I tried to reach out to "Lucy," the supposed representative, but got no response. Eventually I realized that I had been scammed out of my money.
I can't emphasize enough how furious I am with this company and "Lucy" in particular. It's one thing to run a shady business, but to actively steal from unsuspecting customers is beyond despicable.
Save yourself the hassle and money and look elsewhere for a gown. Don't fall for the trap of this fraudulent company.

Read full review of NCgowns
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

NCgowns NCgowns Review: Disappointing Color Discrepancy & Unhelpful Return Policy

My experience with shopping at NCgowns was a little frustrating. I ordered a dress for a special occasion and was excited to receive it. However, I didn't realize that the items were coming from China until after I made my purchase. This caused a bit of concern for me, as sometimes shipping can take a long time from overseas.

Sure enough, the dress took a little over two weeks to arrive. When I opened the package, I was disappointed to see that the dress was not the same color as it appeared online. I immediately emailed the seller to ask for a return or exchange, but I didn't receive a response for four days. This made me a bit anxious, as I wasn't sure if my request was being ignored or if the person was simply busy.

After several back-and-forth emails, I finally received a response from a customer service representative. Unfortunately, they informed me that the company does not accept returns or exchanges for color discrepancies. I was really disappointed, as I had spent a lot of money on this dress and wasn't able to wear it for my special occasion.

Overall, I would say that ordering from NCgowns was a bit of a gamble. While their prices are affordable, the customer service is lacking and the return policy is not very flexible. If you do decide to shop with them, be prepared to potentially encounter some issues and delays.

Read full review of NCgowns
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

NCgowns Terrible experience with NCGowns.com: Bogus return address and poor customer service

So, I went to ncgowns.com to order a fancy outfit for grandma to wear at my wedding. It was supposed to be a special occasion and we wanted her to look glamorous. But what we received was not at all what we had ordered. It was a total let down, to be honest. Not happy with the product, I decided to return it. Unfortunately, things took a turn for the worse. The return address listed on the package was totally bogus. Can you believe it? I mean, come on! I tried to contact the customer service, but they did not give me any credible answers. So, I'm now left with the only option of disputing the funds with my bank. Mark my words, folks, DO NOT ORDER FROM THIS WEBSITE. It's a sham!

Read full review of NCgowns
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

NCgowns Horrible Quality and Terrible Customer Service - My NCgowns Review

!

So I recently splurged on a dress from NCgowns for a whopping $350. So excited to wear it to a fancy event I was going to attend! However, the wait time was a whopping two months before it even arrived at my doorstep. By then, my level of anticipation was through the roof, so you could imagine my disappointment when I finally opened the package.

The dress was made of horrible quality fabric and the overall craftsmanship was subpar to say the least. Not to mention, the sizing was way off. I couldn't even squeeze into it! I was so upset about the whole ordeal that I immediately emailed customer service about returning the dress. Weeks went by and I had still received no response. I reached out multiple times but was given the silent treatment.

Feeling helpless and upset, I was forced to escalate the issue. I expressed my frustration at the lack of response and poor quality of the dress. Even then, it took them forever to provide me with a return address. It was like they were hoping I would just forget about the whole thing and be stuck with a dress that I can never wear. I was persistent and after contacting them numerous times and complaining, they finally provided me with an address to return the garbage dress.

Here's the kicker, they refused to refund me the amount of money I spent on the dress. Though I provided a list of legitimate reasons why I shouldn't have to pay for it, they basically told me to shove it. Weeks turned into months and I still have yet to receive my money back. To say that I am disappointed and upset is an understatement. What a nightmare experience.

Read full review of NCgowns
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

NCgowns Disappointing Experience with NCgowns: Wrong Dress Delivered and Poor Customer Service

So, I had my fianc? buy a wedding dress from NCgowns. He waited for ages for the dress to come, and when it did, it wasn't the one he ordered. I tried to get in touch with them two weeks ago to get information on how to return it, but I'm still waiting and none of the emails I got from them had any real info. Now I'm just hearing crickets.

Read full review of NCgowns
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

NCgowns NCgowns - Terrible Return Policy and Customer Service

I'm fumin'! Y'know, I made an order for a dress from NCgowns. But, ya see, the thing is, I didn't like it when it showed up at my door. It was too darn small, and in person it didn't look so good. You'd think that wouldn't be a big deal, right? I mean, their website promises returns within 15 days of getting the thing. I thought I was covered, I really did. But lemme tell ya, it's been a heck of a time tryin' to get the information to return the dang thing. I've sent them over 10 emails and they just keep ignoring me. It's enough to make ya lose your head!

Read full review of NCgowns
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

NCgowns NCgowns Review: Terrible Shipping and Misleading Product - Don't Bother!

I gotta say, I had high hopes for NCgowns when I ordered a dress for my son's upcoming wedding. But holy moly, was I ever disappointed! It jagged took sarn a million years to arrive, even though I paid extra for rush shipping. And when it finally did get here, imagine my surprise to find out that, instead of a dress, it was actually a pant suit! Ain't no way that was advertised on their website nowhere, let me tell ya.

To make matters worse, the dang thing was cheap as all get-out and didn't fit worth a lick. I emailed the folks at NCgowns to see if I could return it, but they just gave me the runaround and told me it wasn't their fault. They even tried to bribe me with a small amount of money if I'd just keep the darn suit and not bother them anymore! Can you believe it?

Suffice it to say, I wouldn't recommend buying anything from NCgowns. Save yourself the trouble and steer clear of this here website.

Read full review of NCgowns
Hide full review

About NCgowns

Screenshot NCgowns
NCgowns is an online retailer that provides stunning formal dresses and gowns for a variety of occasions. The website offers a wide range of dresses including prom dresses, evening gowns, cocktail dresses, wedding dresses, and bridesmaids dresses.

One of the standout features of the website is the extensive collection of dresses available in different sizes, styles, and colors. NCgowns aims to cater to every customer's unique preferences, and this shows in the wide range of options they offer. The dresses available are made from high-quality materials and are in line with the latest fashion trends.

The website provides a user-friendly interface that makes it easy for customers to search for their desired dress. With various search filters such as color, size, style, and occasion, customers can quickly find their perfect outfit. Additionally, the sizing charts provided on the website make it easy to select the right size for each dress.

NCgowns also has excellent customer service. They have a team of friendly and professional staff who are available to answer any questions and concerns that customers may have. The company aims to provide high levels of customer satisfaction, and this is demonstrated by the many satisfied customer reviews on the website.

In conclusion, NCgowns is an outstanding online retailer offering a vast selection of formal dresses and gowns for all occasions at affordable prices. With excellent customer service, high-quality dresses, and a user-friendly interface, NCgowns sets itself apart from other online retailers. Customers can rest assured that they will find their perfect outfit when they shop at NCgowns.com.

Overview of NCgowns complaint handling

NCgowns reviews first appeared on Complaints Board on May 9, 2023. The latest review Dress from NCgowns: Disappointing Back Design and Bunched Fabric on Front was posted on May 27, 2023. NCgowns has an average consumer rating of 1 stars from 20 reviews. NCgowns has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. NCgowns Contacts

  2. NCgowns phone numbers
    +7 01524541414
    +7 01524541414
    Click up if you have successfully reached NCgowns by calling +7 01524541414 phone number 0 0 users reported that they have successfully reached NCgowns by calling +7 01524541414 phone number Click down if you have unsuccessfully reached NCgowns by calling +7 01524541414 phone number 0 0 users reported that they have UNsuccessfully reached NCgowns by calling +7 01524541414 phone number
  3. NCgowns social media
  4. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 14, 2024
NCgowns Category
NCgowns is ranked 658 among 724 companies in the Fashion and Style category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.