Netcare review: Trauma ward section 6

My husband was admitted in Alberton Netcare ICU last month from 24th of November 2023 for two weeks the service was excellent he was shot multiple times so he had injury to his stomach so he has a ostomy and both his legs are broken so he was admitted to the trauma ward which is section 6 the nurses service there is very very poor first of all the first day he was admitted because he was placed in a room alone which made sense but the room from the first day was untidy we had to ask them to clean the room and also the tv did not work we also had to ask them to sort the tv out my husband says that he had to ring the bell 6 times before the nurse would come by that time his colostomy bag was full of poo which is not what is suppose to be he had to ask them to up his pain medication because the pains in his legs is unbearable he even said the one nurse told him to change the bag himself and he must wash himself and on top of that his left arm was fractured so explain to me why would a nurse that knows thats her job tell a patient that and this is suppose to be private care because we pay alot of money to have it

so he was discharged the 24th of Decemeber when he was discharged the nurse did not discuss with us how to care for his wounds and the stoma they did not even refer us to a wound nurse we had to figure everything out on our own and we are struggeling with the stome because now he has skin irritation and we have no clue what to do or what to get we not even sure if we cutting the bags the right size my husband is seeing the doctor only 11/01/2023 the nurses in that section do really needs to be reprimanded as i feel that they are lazy and couldent give a care