New Relic’s earns a 3.0-star rating from 1 reviews, showing that the majority of software development teams are somewhat satisfied with monitoring tools.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Mixed Experiences with New Relic, Inc
As someone who has explored the offerings of New Relic, Inc., I must say that my experience has been quite mixed. On one hand, the product itself is powerful and packed with features that can greatly benefit businesses in monitoring and observability. However, there seems to be a recurring theme of challenges in customer support and communication. Some users have reported issues with delayed responses, lack of resolution, and even frustrations with the pricing structure. It's evident that while the technology is impressive, there are areas that could use improvement in terms of customer service and user experience. If you value cutting-edge tools and are willing to navigate potential support challenges, New Relic could still be a valuable asset to consider for your business needs.
-
Pros
- Real-time performance insights
- Scalable cloud-based platform
- Comprehensive APM toolset
- User-friendly interface & dashboards
- Robust integrations & APIs
-
Cons
- Premium pricing can deter small businesses
- Steep learning curve for new users
- Limited customization options available
- Can be resource-intensive on systems
New Relic Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent New Relic, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is New Relic Legit?
New Relic earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
New Relic has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of New Relic's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Newrelic.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Newrelic.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up New Relic and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About New Relic
At the core of New Relic's offerings is their Application Performance Monitoring (APM) tool, which allows users to diagnose and troubleshoot issues within their software applications. It provides detailed performance metrics, error tracking, and transaction tracing, enabling teams to identify and resolve problems quickly.
In addition to APM, New Relic offers a range of other products, including:
- New Relic Infrastructure: This tool provides visibility into the performance and health of servers and hosts, helping teams manage their computing resources effectively.
- New Relic Browser: This service monitors the performance of web applications from the end-user perspective, tracking page load times and user interactions.
- New Relic Synthetics: Synthetics allows users to simulate traffic and test the behavior of applications and websites, ensuring they perform well under various conditions.
- New Relic Mobile: This product focuses on monitoring the performance of mobile applications, offering insights into app usage, crash reports, and network requests.
- New Relic Insights: This analytics platform enables users to query and visualize data collected by New Relic's other tools, helping businesses make data-driven decisions.
New Relic's platform is designed to be scalable and supports a wide range of programming languages and frameworks, making it suitable for businesses of various sizes and industries. The company offers its services on a subscription basis, with pricing tiers that cater to different levels of usage and organizational needs.
### Header: How to File a Complaint Against New Relic on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, positioned at the top right corner.
3. Writing the Title:
- Summarize the main issue with New Relic in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide details on key areas such as transactions with the company, nature of the issue, steps taken to resolve it, personal impact, and company's response.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field for financial losses and the 'Desired Outcome' field to specify the resolution sought.
7. Review Before Submission:
- Ensure the complaint is clear, accurate, and complete before submission.
8. Submission Process:
- Click the 'Submit' button to submit the complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps meticulously when filing a complaint against New Relic on ComplaintsBoard.com.
-
New Relic Contacts
-
New Relic emailsPR@newrelic.com100%Confidence score: 100%Media Contact
-
New Relic social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 02, 2024
OCI360.com
1 review
Design-Build.info
1 review
StrengtheningTech.com
1 review
ACT-MBAY
1 review
MEMIVI
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!