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NewArrivalDress.com Customer Service Phone, Email, Contacts

NewArrivalDress.com
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2.8 2 Reviews 2 Complaints
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NewArrivalDress.com Reviews 4

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J
1:03 pm EDT
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NewArrivalDress.com gorgeous dress but itchy under arm

I have ordered a sequins dress before, and I got so many compliments on this dress! It was long enough for me to wear heels. It’s very comfortable except for if you’re wearing it for more than 1-2 hours and are dancing, the sequins under and around my left arm caused a lot of irritation and little scratches. If you’re not planning on wearing it for a long period of time or dancing, it is otherwise perfect!

Recommendation: The gorgeous dress will amaze you

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A
12:11 pm EDT
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NewArrivalDress.com Great dress

Dear Customer Service and Support Team at New Arrival Dress,

I wanted to express my gratitude for the wonderful experience I had with your website. The dress I ordered arrived on time, and it's a perfect fit. I'm thrilled with the quality and the beautiful design. Thank you for exceeding my expectations. I look forward to shopping with you again in the future.

Kind regards,

Recommendation: Excellent service,Beautiful Dress

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NewArrivalDress.com Complaints 2

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9:17 am EDT
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NewArrivalDress.com a dress I ordered

I order this dress April 22, 2018 I sent several emails to ask if this dress can be shipped out before May 8th. The company sent the dress out on may 10th 2018 when I clearly explained that my daughter prom is may 12th. Now DHL will be shipping the package out and I will not receive it till May 14th. New arrival said not to worry it'll be here on time. Now I have refused shipment from DHL because I cannot use the dress after the 12th. I have let phone numbers for them to contact me other than email. My daughter prom is ruined and they didn't do a overnight shipment. Can someone please contact me asap [protected] trying to get a overnight shipment for this dress.dhl said the sender can only make these changes. Why didn't no one contact me. They just took my money and did what they please. I also paid for a rush delivery. The number they listed on their website is a non working number

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9:00 am EST
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NewArrivalDress.com prom dress

I ordered a prom dress for my daughter on 12/18/2017 online. It asked us to measure her then go by their size chart. According to her Hip size she had to get a size 10. When we received the dress, weeks later, not knowing it was from China, she tried the dress on. The breast area was way under hers and the dress was a little big everywhere else. I immediately started emailing them to request a refund. Since they are in China, they only email in the middle of the night. We have emailed back and forth for over a week now. First they wanted a picture of the dress, then they wanted us to get it altered. We live in a small town, with no alterations store. And we don't have time for that either, as prom is approaching and tux fitting is this week. Now they are saying that they will only refund if it was a mistake on their part in the measurements and want me to measure the dress. I can't help that my daughter has larger hips than breasts. I don't understand why they can't just refund us. My email is [protected]@hotmail.com

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Angelica Pinckney
Angelica Pinckney
Covina, US
Jun 29, 2024 5:19 pm EDT

thank you for the dress. True to Size. Only ther flaps a little big too long.We have go to the local tailor, and staff reimbursed this alteration fee.

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Susan Barco
Lexington, US
Jun 27, 2024 2:52 am EDT
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The dress took 1 month to come and was absolutely beautiful. I recommend curvy girls size up.

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Shaun R.
US
Jan 22, 2018 2:57 pm EST

It stands to reason that they may not refund the dress, especially where it is in your possession. To keep pricing reasonable, I'd think they'd expect the buyer to cover shipping costs. Ultimately this may mean it just wouldn't be cost effective to return.

Whereas it's only January, out doesn't make sense that one wouldn't have time to get it altered.

It looks wonderful by the way.

Is NewArrivalDress.com Legit?

NewArrivalDress.com earns a trustworthiness rating of 87%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates NewArrivalDress.com highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about NewArrivalDress.com to understand what to expect from them.

NewArrivalDress.com has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Newarrivaldress.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Newarrivaldress.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Newarrivaldress.com you are considering visiting, which is associated with NewArrivalDress.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for NewArrivalDress.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Newarrivaldress.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to NewArrivalDress.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of NewArrivalDress.com complaint handling

NewArrivalDress.com reviews first appeared on Complaints Board on Jan 22, 2018. The latest review gorgeous dress but itchy under arm was posted on Jun 21, 2024. NewArrivalDress.com has an average consumer rating of 1 stars from 4 reviews. NewArrivalDress.com has resolved 0 complaints.
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  1. NewArrivalDress.com Contacts

  2. NewArrivalDress.com phone numbers
    +1 (315) 289-1399
    +1 (315) 289-1399
    Click up if you have successfully reached NewArrivalDress.com by calling +1 (315) 289-1399 phone number 0 0 users reported that they have successfully reached NewArrivalDress.com by calling +1 (315) 289-1399 phone number Click down if you have unsuccessfully reached NewArrivalDress.com by calling +1 (315) 289-1399 phone number 0 0 users reported that they have UNsuccessfully reached NewArrivalDress.com by calling +1 (315) 289-1399 phone number
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  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 01, 2024
NewArrivalDress.com Category
NewArrivalDress.com is ranked 580 among 724 companies in the Fashion and Style category

Most discussed NewArrivalDress.com complaints

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