Next Deal Shop
Reviews and Complaints

5M564140DL770140P
I submitted and paid by PayPal for the above order in 5/2 and nothing has been received. I did get an email saying it was delivered but it wasn't. I've included a copy of message I received when I questioned it. I hope I don't have to go to PayPal to get this resolved as I'm going back to the UK tomorrow so won't be here to receive it. What happens now?

I had ordered these lights and paid $71.74 Canadian for them. I sent 1 email with a picture showing that 33 inches of the lights are not working at all. They keep coming unstuck in several places and I had to put additional two-sided tape on them to keep them in place. No one seems to care about my complaint as I can not get a response from anyone. I had also said when I received my order, both boxes were squished and the one set of lights that aren't working on one end had the plastic wheel that they are wrapped around was busted all in pieces from the shipment. The paper that is suppose to be protecting the sticky part of the lights was pulled off and wouldn't stay in place. When I plugged the lights in on the reel, they appeared to both be working. So a day or two later I decided to put up the lights up under my kitchen cupboards. These were the ones that the wheel was broken. Now, I see the very end of the lights aren't working and other places keep coming unstuck. It would be nice if someone would respond to me. Thanks Katherine

I received an email Saturday, May 5th, that my order had been delivered. Delivered on May 7th, which is today. How I can have had a shipment delivered two says later than my email remains a mystery. I have not received my shipment, and after beinf on gold with customer service for over 15 minutes was asked to leave the tracking number and my phone number. We'll see.

This bird bath wiggler is supposed to "gently" move the water in a bird bath to keep mosquitoes from laying larvae and algae from growing! But this thing is so LOUD and spins FAST! It sounds like a blender! It will scare the birds to death! They sent me a 2nd one and it does the same thing! DO NOT BUY THIS OR ANYTHING ELSE FROM NEXT DEAL SHOP! It's all JUNK!

Highly recommend that you do not purchase from Next Deal Shop (www.nextdealshop.com) as there is NO customer service, no response from e-mails, no Phone number to contact.

On March 30, 2018 I placed an order for 4 sets of solar lights. I was charged immediately for the purchase and shipping of $84.95 and received an e-mail confirming order & stating I would receive a second e-mail with shipping information. I did not receive a follow up e-mail regarding shipping information and I searched all e-mail folders. More importantly, I have not received a response to any e-mails sent to Next Deal Shop.

I responded to the inquired via the original e-mail on 04-Apr-2018, another e-mail on 05-Apr-2018, and 2 inquiries on via the website customer service website form. I have not received a response.

I am not including e-mails as they have my address on them and I'm not sure who will have access to them.

I have requested that my order is canceled and a full refund.

We received our 500 glow in the pebbles a week ago and have had them in full sunlight since. We created a small garden path in our rock garden with the pebbles for eye appeal. Come night time there was nothing. We waited several nights after full sunshine days. We live in sunny Colorado where we have a lot of sunshine. There is absolutely NO glow to them. We are extremely disappointed and feel this needs to be resolved. We would like to be credited the cost for your faulty product. You may contact me at
[protected]@gmail.com #[protected].
Carol Graham

I ordered the white lace beach dress which did arrive however it resembles a dirty net curtain rather than a lovely dress that was advertised ! It's made of cheap net material with a shiny satin look underskirt . The hem is puckered and looks like it's been stitched by a child ! It has bits of cotton hanging and is something I would not wear . I emailed to complain and did hear straight back however returns are expensive and difficult . I would not recommend anyone buys from this site .

Do not buy from these scammers! Keep scrolling! If it is too good to be true, it is. Ordered a top over a month ago and to date, the top still has not arrived. They boast "shipment within 24 hours..." b. S! I have a tracking number they provided only to see the item is still overseas - customs. So, buyer beware. I have requested a refund at this point - otherwise I will dispute with the credit card company.

Purchase from reputable stores, shops, etc. Do not fall prey to these types of online scammers.

I ordered a product and they provided me with a fake tracking number from China. They also sent me a fake "usps webpage" to track my package with a 'non existent' tracking number and on the website there is a fake 800 number that is a phone sex number [protected]) (I have photos to support my claim). This company is not a legitimate company.

I just cannot believe they put a phone sex number on their fake usps website as a customer service phone number! And after researching a bit more, its not even a genuine usps website - this company created their own fake usps page with a standard template to trick customers into thinking that their product was shipped.

Next Deal Shop advertises several products, in my case, an LED motion sensitive outdoor light.

What this company doesn't tell you, is they source from China, it will take weeks, possibly over month to get your product, and of course their 'Return Policy', which is conveniently placed at the bottom of their Website, and not mentioned in the Link you get from Facebook, states you can return unwanted product, but to a U.S. address, and at your own expense. There is no offer of any kind from Next Deal Shop to pay for that product return postage cost, and Next Deal Shop refuses to cancel an Order, even if you haven't received it.

If this isn't unfair to the buyer, then I don't know what is, especially if one happens to stumble across Next Deal Shop from Facebook.

I placed an order for 2 pink and white striped shirts. I was told I would receive a tracking number within 48 hours. I have not received any follow up emails/information on my ordet Never received the tracking number and never received my order. My order was 35.98 plus shipping. How do I get my money back. Not only that they have my credit card information
Leona Osche

I purchased the solar fountain kit. I received it and set it up and it work for half a day. It has not worked since. I tried to fix, as per instructions, to no avail. I have contacted next deal customer support on two occasions and still have had no reply. I don't think that their claim of 24/7 customer service is accurate. I wanted to know how to get a refund or new product.

My Tracking :- BT006048
My package is to be delivered by Hunter Express, I'm just not sure what year that will be and judging by the many many other people complaining about their service I am not alone.
They are near imposable to contact. I did get though on the 13th to someone in NSW who said someone from Victoria would contact me, that hasn't happened. The wait time advised on the phone yesterday was 90 minutes for someone to answer my very important call. I have also emailed every department I can find.
This is totally unacceptable to me and I would hope that it is to you as well.

I ordered Christmas lights and have never received them even thoughtthey quickly were paid $129.99. The website doesn't give a tracking number and only lists shipping location as Hong Kong. I would not recommend ever ordering from this company since their customer service is non-existent. I ordered from this company since paypal was an option -- I can't believe paypal would do business with such a disreputable company.

I ordered a very stylish handmade knitted mermaid tail blanket. I fell in love with this when I saw it. But unfortunately, when I arrived it turned out that it was beautiful only on the picture on the website.
I inspected the blanket very closely for cuts, loose threads or raveling and found all of these things.
I am very disappointed. I waited for mermaid tail for almost 2 months to just find out that it's poorly made. I will return it, I don't want this bad quality thing in my house.

Confirmation no.: US-[protected]
Order No.: 709330

I ordered a smart watch from this company on 30th October 2017 and paid $89.99. I have recently looked at these watches on the website and have been seriously overcharged - they retail at around £40.00.

After reading review for this company, it appears they are a scam and I would therefore like a full refund.

I ordered 5 items, NOT ARRIVED, you can only email them. Checking I looked again at my order. I ordered a "No spill bowl for kids" It was $14.99 i checked online one site, same bowl $5.99, Amazon $9.99 Nextdeal shop $14.99 with a little price at the side showing retail price of $79.99!

All from China I imagine. What a RIP OFF and it hasn't arrived and yet supposedly they delivered it Aug 26th.

Lesson learned there are some BAD sites out there.

I will never buy from this business again and I urge you all not to either.
I bought an item through their site which was outdorro solar lights. I was quite interested in this as I saw the same product in the shops but saw it on the site so decided to give the business a go. I bought and delivery was meant to be 3-4 weeks. I waited and tracked the order as soon as the email came through. This then couldn't be delivered as the address was invalid and was returned to sender. I emailed them as I was confused as I've had numerous items from different sites delivered to me at the very same address. They got back to me after three emails to chase this up. When they did get back to me, they said sorry for the inconvenience and asked me to send the address to them so they could send a replacement. I was hesitant but decided to give them the benefit of the doubt and so was very clear with where to send it. So the process began again. This time I tracked it closely. Once 3 weeks came along I was miffed as to where it was so I checked again and found that again it was returned to sender because of invalid address. I emailed next deal shop again and they told me that as they haven't got it then to call the postal service. I did exactly that only to be told that the address wasn't right because the company had only put half the address on there so it didn't even make sense. I have now emailed them again only to be told they want to send me another replacement. I have told them no and am pushing for a refund, only to be ignored now after several emails to chase this up. This is VERY BAD CUSTOMER SERVICE and I would NEVER BE ORDERING THROUGH THESE AGAIN. I URGE EVERYONE TO NOT ORDER THROUGH THEM AS WELL! Don't fall into the same trap!

I ordered the glow in the dark pebbles and NextDealShop advertises they will ship your order in 24 hours. It took over a MONTH for me to get my order and then the pebbles did NOT even glow. When I contacted them, they simply said they are "sorry for my inconvenience" and refused to refund any of my cost due to such a long delivery time and poor qualilty. They offered a 20% discount on a FUTURE order which was an insult. Definitely not going to order from them again. They lost a customer.

I ordered some lights from these people on 4/15. I've contacted them last week to inquire as to where is my merchandise. The tracking is for USPS, but I'm now beginning to think this just bogus, and that USPS really has nothing to do with this tracking number. They responded to my first correspondence, stating that sometimes weather has much to do with the reason orders are not received in a timely manner. The problem is that this "tracking system" says my order is being processed for shipping in Senn Shen China. It's now 4/27, and still the order is in Senn Shen China. I wish I had read reviews on this fraudulent site before ordering. Thank goodness I didn't spend more than $30.00!