Next Deal Shop
Reviews and Complaints

Wasn't happy, returned lights because they weren't as good as the pics on their ads but misplaced postal slip to California. They refused to re-inberse me.

IT MAKES YOU WONDER... You sell lights and the product you are selling gets returned. When the box was opened, they see their product with a note. What's so hard about giving a paid customer their money back!
Scammers!

I ordered and paid for a black maxi off shoulder dress with side split size Large and I received a green singlet dress size XXL ! Very unhappy as I wanted to wear it next weekend. please send me the right dress I ordered. Very angry there is no phone number to contact. order: US [protected] Noli Pepyat Port Douglas Queensland Australia.

I bought 2 above product, 1 work good. I like it.

The 2nd wide angle solar power motion security light NOT working.
The switch 1 work ok. switch 2 work ok, and switch work ok.

Switch 3 is the one I have a problem, light is on and off all the time even no motion detected. I have been look up the instruction, the 1st Wide angle solar power motion sensor work fine.

Please help me ?

All of the products I received were very cheaply made and I did not recieve part of my order? They wanted me to send pictures? Why so they can see their cheap stuff! And The packaging! Nothing had instructions and no invoice! Sent straight from China sweat shop I guess! Poor quality! Junk! I wasted 90.00 I will be very careful ordering anything off facebook adds again! All of the products I received were very cheaply made and I did not recieve part of my order? They wanted me to send pictures? Why so they can see their cheap stuff! And The packaging! Nothing had instructions and no invoice! Sent straight from China sweat shop I guess! Poor quality! Junk! I wasted 90.00 I will be very careful ordering anything off facebook adds again!

The Top I saw advertised on their page, and the actual top I received where completely different in quality, material, stitching and sizing!
I was very disappointed indeed as the picture looked amazing!

I contacted customer service and had a long string of infuriating correspondence with Doris from their customer service!
They refused to give me full refund but only 80% as they claimed there was no damage to it. They seemed unintelligible and unable to understand that I wanted a refund, not because of a change of heart (which I should be intitled to any ways, within the right time frame) but because the quality itself was disgraceful!
They were stubborn headed about it to the detriment of losing a customer and would not be reasoned with!
They are one of those typical 'nightmare' companies that one should keep away from!

I ordered some outdoor lights which arrived on time. They weren't what I expected them to be, so I contacted the company asking how I can return them. I received a detailed email with instructions, including that I would have to send the lights to CHINA for a refund. I checked their website and Facebook page. Nowhere does it say where the company is located or where returns would be made. I paid in USD, so assumed the company was American. When I emailed asking why I had to send the lights to China, I got no reply. I tried a different email address, again no reply. I contacted them via Facebook, asking where they are located and received this reply:

"We have a few offices and warehouses around the globe �
We have a dedicated sourcing team that works directly with manufacturers from different countries so depending on the product you purchase, it might be sent from China or other countries."

When I pressed further about a head office, and then let them know about my situation and how upset I was about having to return the products to China (which would cost me more than the lights are worth) I suddenly stopped receiving replies again.

DO NOT PURCHASE FROM THIS COMPANY.

I go to many concerts and use lanyards, I purchased 3 and before I even used 1 they totally fell apart. I bought 2 for friends and was embarrassed when they also just came apart. They are poorly made and not worth the money. I purchased them over 5 months ago so I doubt you refund or exchange them. I got these for a special concert that is now going on, and I'm not a fan of your company!

Bought a piece of [censored] string of solar lights for $25 which did not work. I contacted them repeatedly, and they eventually responded with a copy of the manual. Repeatedly. As if i'm such an idiot, I don't know how to flip on a switch and place lights in the sun for eight hours. They kept telling me over and over what I was doing wrong. Durrrrr. Of course, by the time the warranty expired (60 days), they offered me 20% off my next order. I'm spending the morning online finding every possible site to bad mouth this bs company! Do not order from next deal shop!

I received my two items paying $40.97 on June 5, 2018 which has been deducted ffrom my bank account, BBT, Branch Banking and Trust Company. There was not a packing slip. This is my forth complaint. I just want my money back. I cannot find a phone number to contact them in person so I can return the two items and get my money back. Please help. Katherine Cristy, 405 Pine Avenue, Landrum, SSC 29356. [protected], Please help to get my money returned. It sounds like a scam because Next Deal Shop has a lot of complaints filed against them.

I ordered 3 of these towels on June 8th and never received them, I have sent them screenshots of the money taken out of my account from Next deal shop on June 11th and yet they say they cant find any record of my purchase and I still have no refund. I just continue to get emails saying "we have no record of your purchase, are you sure you ordered from our store?"
Ummm yes clearly NEXT DEAL SHOP deducted the money from my account in the same amount of the 3 towels purchased.
Now at last minute I had to go buy more towels for my trip. And, still now refund!
Tammy

I have tried the two lights at different locations to make sure its not because they are not getting enough sunlight. They will work one for night and stop working. Like I said, I have tried several ways to see if it works, but to no avail. I want my money back. I paid $64.97. I have already submitted several complaints. May 31st, 2018 and did not receive a response. Today, I am submitting another one.

I bought a flower shaped solar fountain and one with a battery backup. I know I choose two different fountains for specific reasons. It's not my fault their system glitched or whatever. I received two of the flower fountains! Their response is your order showed two of the same kind. I even offer to send back the second one. Either they don't understand plain english or they just plain have very poor customer service! Either way will never order from them again. I am not going to continue to waste my time on the crap they sale! Cheaply made crap! Not happy!

Two Wide Angle Solar-Powered Motion Sensor Security Lights were ordered on April 30th and were paid thru Pay Pal. Total 64.97
The lights are not functioning. It is not because of lack of sun light. We live in Laredo, Texas and all we have is sunlight. We have installed and taken them down several times to adjust and again they are dark. I would like my money back. This product is not what I expected and is not functional. Not only one, but both. Transaction ID 9M624779HG028672U

I ordered this fountain, got it 2 and a half weeks later. It never worked. Couldn't ever get a call back from the number they post to call for customer service. You leave a message, they don't ever call back. I sent them an email and a picture of the fountain not working and still no reply. I finally went to resolutions in my pay pal in order to even get them to respond and they finally did because I did that and finally got my money refunded to me but they would not refund me my shipping a defective product back to them I will never order from them again they should pay any money that it cost a consumer to ship a product back that doesn't work!

This was way too big. I sent it back with my order paper and they have said they need the tracking number which I do not have. I should not have to pay to return anything. I want my money back. I am going to BBB and my bank with this. Not OK at all. The warehouse has my ne and address on package. Send it back or refund ALL my money.
Jackie Anderson [protected]

This is a complete joke! It's is nothing like the picture. An adult cannot fit on it with room for other things. It is about half the size in the picture. It's is also not cloth. It is more plastic feeling. The description mentions you can use it for a "soft blanket" which is not true. There is now way this was orginally $49.
Don't waste your time or money on this website.
I never leave comments but this time I was so disappointed I had to share

What a joke! Thought I was getting a bird bath with a solar fountain. After a month of waiting, what I got was a small 8" piece of plastic with 7 plastic pieces to attach. This is one of the biggest scams I have ever seen, I will not be fooled by this company ever again. DO NOT ORDER from this company!
To show a bird bath with a shooting fountain and to receive an 8" piece of plastic is totally unacceptable.

Bought a glow-in-the-dark star bracelet for my granddaughter. What a piece of junk! The metal is the cheapest and lightest weight, and two of the stars have no glow-in-the-dark coating. Some parts looks tarnished already and I haven't even taken it out of the box yet. Would be a good deal if I paid $1.99 for it, but $17.99? I don't think so. The quality reminds me of the stuff you get from China. The only difference is you don't wait as long for it to arrive. Their 24/7 customer service consists of you submitting an email and they get back to you. Their first response was, "send us a pic of the item you're unhappy with and we'll send a replacement". No thank you... just refund me my money. Would NEVER order from these people again.

I ordered some lights from this page which it looked like a legit website but NO, it's not.

I received a tracking number 24 hours after placing the order and something told me prior to that to check the reviews on this website and for all I see is bad reviews but I thought, hey maybe is just people exaggerating but no, they're not. So I look into my email and I see the tracking number and for some stupid reason where they send it through (fedex), it's not an existing number, so I ask myself, what gives, so I go to their website to look for their customer service number and guess what? They keep me on hold for almost an hour for that at the end a recording machine comes out to tell me to leave a message so that they can give me a call in 24 hours.

[censored] this, I'm not even complaining about quality, about the money, all I am complaining about is the damn tracking number. They could've given me a legit number and I wouldn't even care about nothing else.

Do not buy nothing from this webpage it is not worth it.

Invoice [protected]
c2369230372882.1
Order US [protected]
date 03/05/2018

The top came but it is nothing like the photo . It is a different colour, it is is short and square with no shape to it and loaded with sequins to a point where it looks tacky . Bright gold not ROSE gold at all and not long like the picture
It looks like it belongs to a 80 year old lady's ballroom accessories
Really disappointed and has no shape to it
I feel like a sack of potatoes in it
Can not wear it and would like to send back and have a
refund please