Nextdoor’s earns a 1.0-star rating from 317 reviews, showing that the majority of community members are dissatisfied with neighborhood interactions.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Nextdoor
I've been suspended from Nextdoor several times with NO explanation... I've never used profanity or threats, just Conservative opinions... I see vile hateful derogatory posts daily from Leftists against President Trump & Conservatives with zero consequence...
This platform is extremely biased, which I guess nowadays is par for the course...Terrible
Advertising
In late November I took a sponsored listing for my dog walking/sitting company. It was only last week that I discovered my dog walking/sitting company had been listed as a 'Home Renovation Expert'. I immediately reported this to Nextdoor who just kept telling on how to adjust this but nothing worked. I finally called Nextdoor and got the answering machine telling me to go back to the website. I left a message and while no-one called me back I received an email from Heath at Nextdoor offering a couple of solutions. One solution was to give him permission to cancel my listing and buy a new one. He asked me to let him know if this was okay. I said yes and one he had cancelled it and I took a new listing. I sent him the details as he was going to reimburse me for the initial listing on a pro rated basis. I have yet to hear back.
However, to add insult to injury the new listing once again has my dog walking/sitting company listed as a 'Home Renovation Expert'. This is severely hurting my brand.
I have never encountered such bad customer service
Shadow banning
This is what I wrote to Nextdoor 3 times...
Understand they banned me then I had to find a work around to get my complaint though...
To whom it may concern,
This is crazy. Took awhile to get here!
I am not able to use site Contact Us form! I am suspended!
No man or woman returned my last emails on past cases.
Third request
I would like to know for the record. My third time to request this true and correct information.
Why I have been suspended and censored and why I have not been given a clear and true reason for this suspension and censorship of a American state national.
I have jump though hoops to get my ID to your satisfaction and still censored. The reason Nextdoor representative has given for delay.
I proved beyond a doubt my status as a American state national given the name Juan Jose Daly. You have my complete certified & authenticated DS-11 passport process.
I will guess not one man or woman has proven ID as I have with my documents from the Department of State/ State Department.
I believe I am not being given equal treatment as a American state national.
I have done nothing more or less then any other man or woman on this site. I treat every man & woman with the respect they deserver. Nothing I posted was false or misleading. Nothing I said was more or less outrages then what I have read on Nextdoor.
I believe I have not been treated fairly or with equality.
Now I am made to wait to be release from this form of shadow banning of a American state national or a true and correct reason for this suspension.
For the record, a true and correct reason, why is Juan Jose of the House Daly being suspended and censored off of Nextdoor? Which guideline was broken and, if content, what was untrue or misleading that was posted?
Case # 05090480: Case # 05028933:
Thank you
Juan Jose Daly
American state national
P.S. I have a outstanding record as A Handy Man on your site.
...
My offense to the weak minded I posted The Act of 1871 on the truth about The United States vs The United States of America.
Outrageous fees to offer my service $8,740 annually!!!
NEXTDOOR Complaint ...
Talk about excessive greediness. "Nextdoor" masks as an innocuous service. But now show their true colors by reaching far beyond community posts.
"NOW" they are charging for any post for people just looking for work. The fees in my local area are $8, 940 annually. That's cruel.
AND, to top that off they have blocked me from looking at other posts & local news until I pay them their "fees". SMH
I have screen shots to validate these facts.
Targets me constantly
When I post good comments, people call me names, insult & attack me. Also, people would post mean names about Pres Trump on a police post, I would say no to post those comments & then I get called names. Nextdoor blocks me for defending myself. I am sick of it. I help the community, the police, the mayor, etc. I post about what people should be aware of in their neighborhoods & how to help. I get harassed, called names. People are writing me about nextdoor. I want Nextdoor sued
You are antagonizing the people you claim are harrassing you! Why are you still engaging in such ridiculous behavior? Just stop using the site. Go run around with the famous photographers, movie stars and political big shots that you keep claiming to be besties with.
It’s ridiculous. Just stop using the page.
Yeah I got booted off for alerting people to a weird random person in my area looking into cars. apparently sympathy is needed for someone up to no good.
I got banned for a completely lame reason
I was trying to figure out how we could save animals that were chained up on a property nearby and left in severe weather
Many of the group were upset and highly concerned wanting to help these poor animals in every way . Then hers he comes….
The pessimistic conversationalist narcissist telling me about the rights of the owners and the legal statute on taking pictures from a drone
Originally it was …. We need pictures to make a case. Then someone says they are putting a fence up now. So I suggested a drone with a camera to get photos. The guy is then telling me that it’s illegal etc. and I shouldn’t tell people to do illegal things. That there was confrontational and accusatory….It was totally innocuous on my part. Drones take pics of our properties and post on Zillow I said . So why can’t we get pics that way .The guy was annoying and I told him maybe he shouldn’t be in the discussion. I’m sorry but I didn’t think I broke any codes from what I’ve seen people say on there. Of course another lady chimes in sticking up for the guy. I’m guessing a person that is an administrator and then I’m suspended! Really? I think they abused their position of banning me because they didn’t like what I said . Yet I’ve seen political debates etc that had nothing to do with the subject. I feel that I was discriminately targeted
My husband and I will not be using next door.com ever again
Website
The site censors any viewpoint different than what the local ‘founder' wants. This is not a question of threats, or profanity or even hate speech. People in my group got kicked off for saying our homeless population is growing and contributing to crime!
Our area is controlled by crazy socialists, but some areas are controlled by crazy right wingers. Either way, this is a terrible site.
Avoid it.
Agree
Account disabled
I was kicked off Nextdoor because I reported a politically motivated post against President Trump. All I did was say that this post offended me by trashing the President. This is a denial of rights of free speech to let one post against the President and not allow someone else post a different view,
Horrible bias for the left, no tolerance or discussions allowed from the right
This is one of THE most bias platforms I've used to date. My account was suspended (again) for disagreeing with a poster who wanted to cancel halloween due to covid fears. I did not violate any guideline or policy in any form. If you have any comment that questions or promotes civil dialog that disagrees with the 'main stream' narrative, you will be blocked and suspended. The moderators constantly allow the "Karen's" to soapbox as long as it agrees with the left. Any post that could be seen as a conservative viewpoint will be banned. They allow the left to post horrible and vile comments but block conservative disagreements, no matter how civil they are. This platform is a joke. They will suspend you without warning or reason, and if they provide some vague guideline you supposedly violated, it's so subjective they can ban literally anyone for anything they disagree with. There's no way to protest and they will never tell you why they banned you or exactly what comment caused the issue. It's because they know it will prove there was no violation and shows how bias and hypocritical they are. This is really a left-wing garbage platform.
I'm assuming there's a political bias due to the beliefs of the Neighborhood Leads for your specific neighborhood. How many times were you banned and for how long each time. Was each time temporary or were you ever permanently banned?
Nextdoor does not allow even respectful dissent from the heavily-promoted left-wing narrative. Frankly, it is a useless website. I was on it for several years and did not receive anything meaningful in value from it. Nothing more than a gossip site.
having been on nextdoor for a few years now everything i see here is very true, i was banned for the last time today. the news stated that the terror level was elevated across the US. my comment to one who said why domestic terror , i commented because our borders are not 100 % secure . i was given a 30 day suspension because of that comment. i live in San Francisco where Nextdoor is HQ. anything other then support for democrats either true or false you will be suspended , called a racist and treated like crap. this is seriously wrong why is nobody looking into this .? people are canceling accounts over this. nextdoors days are numbered
Was this a permanent ban?
I'm sadly comforted by all of your comments. I generally use next door for offering garden veggies or to ask for donations to provide something nice for others. I've been blocked 3 times now. This time 30 days for defending a nice lady that was being berated by a nasty man. But hey, sarcasm is deadly apparently and crappy people get away with everything. Welcome to upside down world. Suck it ND.
I agree with you 100%. I've been very careful what I've said. At all times I've been 100% supportive of people. Kindness, compassion and empathy are words I live by. Then suddenly I got banned for violating community rules. Ok, but just like you said they don't tell you what you did wrong, not even the category or type of rule you broke. I have no idea what I could have possibly done. And as far as I can find there is no way to contact them and ask what I did wrong so I can make sure not to do it again.
It's pathetic. At least on Facebook they tell you what you did wrong. Nextdoor is like justice in 1400 England, they throw you in the Tower of London, no charges are ever made, you're left to rot for 10 years and then released never knowing why. This is Nextdoor. It's like a form of totalitarianism or communism.
My account was taken down by the moderators at Nextdoor for speaking the truth about life on the Indian reservation. It appears they said my comment was racist which is funny because I have lived on the reservation and know first hand what I was posting about. I should have known any website that is based in San Francisco will be run by liberal karen's who live in a bubble
Ridiculous.
I agree, I was on a post about someone’s house getting robbed in Austin Texas and they asked the question how can the world be coming to this and I simply made the statement that’s what happens when the police are defunded and my account was suspended supposedly for racism. They don’t even check to see if the claims are legitimate and they don’t even have a way to report leads who are abusing their authority. They should require multiple leads to check while allowing the person who was banned to Contest it, then allowing someone higher up to examine the message in question to see if it matches up with the report or even violates the so-called rules and if it doesn’t then those leads should no longer be allowed to have that authority and they should be the ones that are temporarily banned along with the person making a false report.
Not sure who is running it. But they leaning so far left they fall off the Earth. What a bunch of delusional, intolerant, hypocritical [censored]s. Don't miss it at all. I think Next Door exists for fools and those that wish to harass others.
you're so right
Absolutely! Well said!
I have just been terminated again from Nextdoor. This company is so biased and unfair. Anyone can report you and you have no real recourse. People can attack you and you are not even allowed to defend yourself. Nextdoor is run by leftist communists. I’m sick of it. I wish they could be sued
Maybe a class action can be started.
Nextdoor seems to promote ESG scores over individual rights.
People don't upset me, I respect all conversation. It is easy to ignore offensive people.
I would not intentionally hurt anyone. I would not request anyone's free speech be taken away.
Nextdoor is promoting hurtful actions similar to racism by tolerating and promoting restrictions/damage to my 1st and 2nd Amendment rights.
There seems to be a total disrespect of Sovereign individual rights by hidden unchecked Leftist criminals.
Each person and organization who promotes damage of a right is the equivalent of a racist and should be sued.
MY account was disabled for 30 days, because I posted about going to CVS and taking a covid antibody test. I have both IGg and IGm antibodies, as good if not better than someone who has been vaxxed. They said that I was spreading vaccine misinformation! I have the paperwork to prove it! It's becoming very authoritarian, you can only say what they deem acceptable.
Exactly! Do not disagree with them. I am vaccinated myself. Yet I am called a 'conspiracy rightist'.. Good God.. what a toxic place. Glad I am off of it.
Same here. Twice in 4 months. Other people swearing calling me names. Insulting my intelligence, etc. Yet I am always respectful, but do speak my mind. I have been anything but rude to people. I might send a funny face meme and that is it. I am sure others that have agreed with me have been suspended as well. This time for 30 days. The discussion was COVID masks, we don't need to wear them in CT if vaccinated. And of course they cannot ask for proof. I have been called selfish, ignorant, etc. One woman said, " I can 'smell' the rightist conspiracy when you type a mile away.". I think not. I happen to post Robert F. Kennedy's site. Not a far right politician at all for some fact checking on vaccinations. Oh, a no, no.. he is an antivaxer and he is delusional and doesn't know what he is talking about. Nextdoor is a joke. I only went on it to see something a neighbor posted about a doggie daycare. Wish I never did.
My account was disabled without explanation
Today, I learned my account was disabled for unexplained reasons. I can only guess that I was one of 60 people in a thread, and that one person took exception to comments lodged at her to explain her racist comments/accusations. This person possibly complained about any/all of us, to include reporting inaccurately that my "address was not real".. which it is and which I intend to prove. The moderators did not reach out to me for verification but rather took the word of an agitator in the group. I specifically would like to flag the NextDoor platform in West Linn, Oregon and its moderators, who are increasingly allowing use of the platform for partisan political messaging. And unilaterally shutting down accounts without cause and clarification.
Permanent ban based on support for president trump
The leads in the Spring Hill, FL area let foul language, threats and anything else go from anyone that hates President Trump and bans anyone that gets mobbed by haters.
unsubscribe
I cannot log in although I have tried to change my password multiple times. Because of this, I have tried to unsubscribe, without success. There is no way to contact them online or by phone.
Why was I told to agree to behave on this site?
I woke up to find my account locked out and I want to know why? This is not very professional of Nextdoor. There was a lot of political comments about Trump people gathering at Safeway in our neighborhood. I know I said somethings but nothing I felt was wrong. There was comments I didn't like but I didn't report then. I want to know why this happened
Diana Vasquez
Alamden Valley
Talk about excessive greediness. "Nextdoor" masks as an innocuous service. But now show their true colors by reaching far beyond community posts.
"NOW" they are charging for any post for people just looking for work. The fees in my local area are $8, 940 annually. That's cruel.
AND, to top that off they have blocked me from looking at other posts & local news until I pay them their "fees". SMH
I have screen shots to validate these facts.
Lock out policy
I deleted my Pro 2A Plus One group on Nextdoor.com because people were trolling and posting things call me racist, bigot, promoter of violence, crazy, toxic, etc. I reopened group after 18 requests from my neighbors. They promptly locked me out of my account because I posted a I had closed and reopened the account due to trolling. Apparently, you can't refer to those that surf the site to antagonize gun owners as trolls. I received no warning to tell my participants that I was being put in Nextdoor jail. I have people waiting for responses. Now I can't answer for four days. THEN they send me a offer to advertise on their site this morning! This site practices discrimination. Conservative beware.
Discrimination
The customer support person (Amanda) for my community (Eagle Cliffe; Meridian Campus: Lacey, WA) today told me via email that my posts are not allowed and that I am over posting. We have a large group of firearm enthusiast here. I am an expert firearms trainer. I am simply sharing my expertise with my neighbors who hunt and shoot. I started a group as Amanda suggested. I am now being told that I can't even mention the group in the general posting area. I also note that one BLM advocate is being allowed to post multiple time daily; but I'm being limited and being told that I may be disconnected. Please note that I have filed a complaint with the BBB and have forwarded Amanda's notes to my attorney. I'm a business owner here. I have planned to advertise on Nextdoor, but will forego that at this time.
You protection of liberals who post hate
You protect liberals who spew hate but as soon as a conservative stands up to them you block them
Nextdoor austin is bias against conservatives
I have been sent multiple notes to watch my post and was block for two weeks for arguing. The problem is they do not treat Liberals the same. I have received multiple horrible and vial comments and threats, which I reported. Yet Nextdoor continues to allow those individuals to post freely. This website is nothing more than a cesspool of people trolling and attacking opposing views. Something needs to be done.
Nextdoor supports Black Lives Matter, so there's no doubt that they're bias against Conservatives. My account is also temporarily shut down.
Discrimination in posting
I am in Sun City, AZ. The Next Door team here is prejudiced against non-Republicans in our area. We have been having disputes between Democrats and Republicans. I was the administrator for the "Sun City Democrats" group and have been suspended by the moderators 5 times because of comments I made regarding an article that cited who makes up the majority of Trump voters. Others in our group have been suspended because of complaints from Republicans in another group. It is clear that the "moderators" for the Sun City Arizona groups are pro-Trump and are therefore discriminating against Democrat members on.
Roger, I 100% agree with you. I just got suspended for 2 week for "violating" their rules on local and national political posts. This was after I was reported 2x for questions about my address. I am in El Mirage. The platform has been taken over by right wing extremists. The leads are toxic too.
Boycott nextdoor.com
Nextdoor.com is a racist, wannabe fascist website. Nextdoor.com neighborhood 'leads - like sociopaths Kevin Williams and Steve Jones in Richardson, Texas - insult, harass, censor and stalk neighbors on a daily basis. Nextdoor.com violates its own guidelines and rules regularly. Nextdoor.com should have a class-action lawsuit filed against it and it's criminal owners. Nextdoor.com advertisers should be immediately BOYCOTTED and you should let them know. Nextdoor.com is evil. Nextdoor.com is un-American. Nextdoor.com owner scums and Steve Jones and Kevin Williams should be arrested. Nextdoor.com is evil. Oh sorry... we already pointed that out.
Kevin Williams
Kevin Williams is a racist, bigoted employee of website Nextdoor.com. Nextdoor.com is a racist, bigoted website that censors users and violates its own guidelines. Kevin Williams abuses, harasses and illegally stalks Nextdoor.com users. If you work with, are neighbors with or come in contact with Kevin Williams, beware of this sociopathic criminal!
Do not hire this company or this unprofessional coward for your work: francisco ortiz and k&o remodeling, located in richardson, texas, are rude, unprofessional and insulting to prospective customers. in addition to carpetbombing nextdoor.com posts with irrelevant, unwanted and time-wasting ads and pics, when we called and spoke to this aggressively insulting, profanity-loaded idiot, he told us to 'go 'f' yourselves!' is this someone you want around your home, your family, your children or your pets? good luck if you hire these clowns!
Nextdoor.com's blog, Nextdoor Blog, written by rank amateur Helen Lee, censors legitimate responses and highlights fabricated pisitive. responses. Ms. Lee must clearly know that most of the so-called unsolicited happy, gushing posts in response to her factually incorrect, purposely misleading and criminally negligent 'articles' to further Nextdoor.com's fascist, un-American agenda are false and no better than a grifter's scribblings. How any so-called 'journalist' can perpetrate such a blatant fraud on an unsuspecting public is beyond disgusting. It's dangerous. And, like Nextdoor.com now, it's evil.
Is STEVE JONES, a dangerously unbalanced Nextdoor.com employee, a petty online dictator and a sociopathic wannabe cop? In our opinion, yes. Why do Nextdoor.com's convicted criminal San Francisco owners enable and encourage this mentally unbalanced online stalker's harassing, abusive and threatening behavior? Please let Nextdoor.com know how you feel about their illegal, actionable behavior. Thank for helping to stop this now sadly evil company!
Is kevin williams, a nextdoor.com employee, a sociopathic online harasser, stalker, abuser and threat to neighbors? we certainly think so. if you think posters shouldn't be threatened and stalked by potentially violent nextdoor.com employees, please let nextdoor.com's convicted criminal owners know. thank you for stopping kevin williams and his online enabler, nextdoor.com, before he does something violent to his neighbors!
Social media
Nextdoor app cautioned me about a simple comment I made at the beginning of the Covid scare that did not fit their leftist panic narrative. They then took down a positive comment I made about our police on a thread of a woman who was trashing police. I reposted the comment and they required a photo to get my metadata I interpreted as a threat. I have asked them over ten times to unsubscribe me and they keep sending me emails, I have tried to block them with no success. I can no longer post to the site, so I know they have received my requests and have blocked me. I just want to be rid of these pathetic left wing radicals. I have a brain and think rationally, they cannot handle simple reasonable questions or comments.
Nextdoor Reviews 0
If you represent Nextdoor, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Nextdoor
Here is a guide on how to file a complaint or review about Nextdoor on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Nextdoor in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Nextdoor. Mention key areas of concern, any transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint or review about Nextdoor on ComplaintsBoard.com.
Overview of Nextdoor complaint handling
-
Nextdoor Contacts
-
Nextdoor phone numbers+1 (415) 569-7971+1 (415) 569-7971Click up if you have successfully reached Nextdoor by calling +1 (415) 569-7971 phone number 0 0 users reported that they have successfully reached Nextdoor by calling +1 (415) 569-7971 phone number Click down if you have unsuccessfully reached Nextdoor by calling +1 (415) 569-7971 phone number 0 0 users reported that they have UNsuccessfully reached Nextdoor by calling +1 (415) 569-7971 phone number
-
Nextdoor emailssupport@nextdoor.com100%Confidence score: 100%Support
-
Nextdoor address101 Spear St., 2nd Floor, San Francisco, California, 94105, United States
-
Nextdoor social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 31, 2024
Most discussed Nextdoor complaints
suspicious usersRecent comments about Nextdoor company
Unfair business practices'
KikFriender
2 reviews
Christian Doodles
17 reviews
Winster
10 reviews
FollowFast
3 reviews
PrestoExperts
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Same exact thing happened to me. Posted Dr Ben Carson's link to "Little Patriots" free online learning and the liberals staged a tantrum. I received a two week suspension. Totally controlled by American communists. I no longer use the terms Democrat or leftist. As per Candace Owens, they need to be called out for what they are ... American commuists.
It's just like any other libtard site you might visit. The idiots that run things are true [censored]s, so they all stand around in little circles singing kum-bay-yah every day and giggle at each other.
I got kicked off again today and it will be for the last time. I'm through dealing with the stupidity of the people who frequent the site... most all of them are true [censored]s. The ones who aren't, like me, pretty much get kicked off, leaving - you guessed it, [censored]S.
This has been my experience also here in Seattle. It's terrible to be suspended without just cause or even any explanation at all. We need to know which post violated guidelines so we can improve, otherwise it's just blind militant doxxing