Menu
For Business Write a review File a complaint
NHS Customer Service Phone, Email, Contacts

NHS
Reviews and Complaints

www.nhs.uk

Learn how the rating is calculated

5.0 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

NHS Reviews 1

ComplaintsBoard
E
12:00 am EST

NHS Exceptional Healthcare Experience at NHS UK

My experience with NHS UK has been nothing short of exceptional. From booking appointments to receiving top-notch medical care, every step was smooth and professional. The staff at NHS UK is incredibly friendly, knowledgeable, and truly cares about patients' well-being. The facilities are clean and well-maintained, creating a comfortable environment for all visitors. I highly recommend NHS UK for anyone seeking quality healthcare services.

Read full review of NHS
Hide full review
  1. Pros
    1. Universal healthcare access
    2. Comprehensive service range
    3. No direct costs to patients
    4. Nationwide coverage network
    5. Expert medical professionals
  1. Cons
    1. Long wait times for treatment
    2. Understaffing and resource strain
    3. Limited access to specialist care
    4. Inconsistent service quality across regions

NHS Complaints 0

Looks like NHS has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent NHS, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is NHS Legit?

NHS earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: NHS stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights NHS's reputation as a trustworthy leader in their field. Customers can rely on NHS's services, assured they're dealing with a highly reputable and fully legitimate company.

NHS has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Nhs.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Nhs.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

The NHS website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

About NHS

Screenshot NHS
The National Health Service (NHS) is the publicly funded healthcare system of the United Kingdom. It provides a wide range of health services to residents, including general practitioner (GP) services, emergency care, hospital treatment, dental care, eye care, and mental health services. The NHS operates on the principle of offering healthcare that is free at the point of use for UK residents, funded primarily through taxation.

Patients can access primary care services through local GP surgeries, where they can receive medical advice, examinations, and prescriptions. For more urgent needs, Accident and Emergency (A&E) departments are available in hospitals across the country. The NHS also provides scheduled hospital care, including surgeries and specialist treatments, which may require a referral from a GP.

In addition to these services, the NHS offers public health campaigns and preventative care programs aimed at improving the overall health of the population. This includes immunization programs, screenings, and health education resources.

The NHS website, nhs.uk, serves as an online portal where individuals can find health-related information, check symptoms using the NHS 111 online service, and locate NHS services near them. The website also offers digital tools and apps designed to help users manage their health and wellbeing.

For those requiring prescriptions, the NHS provides a prescription service that allows patients to obtain their medication from pharmacies. There is also a system in place for patients to give feedback on their experiences with NHS services, ensuring that the healthcare system continues to evolve and improve based on patient input.

Overall, the NHS aims to deliver comprehensive healthcare services to meet the needs of the UK population, with a focus on accessibility, quality of care, and patient safety.
How to file a complaint about NHS?

### How to File a Complaint Against NHS on ComplaintsBoard.com

1. Log in or Create an Account:
- If you have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is usually positioned at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with NHS in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with NHS.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submission.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Remember to follow these steps carefully to effectively file a complaint against NHS on ComplaintsBoard.com.

Ratings on other review websites
Trustpilot
Trustpilot
2.6
42 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. NHS Contacts

  2. NHS social media
  3. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 02, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.