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Northland Group
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3.4 56 Complaints
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Northland Group Complaints 56

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12:00 pm EST

Northland Group Annoying Phone Calls

Calls to my home phone from reps of this company for a person who does not live at this address. Caller ids as from the Northland Group, but does refuses to say what the call is about or what the company does.

I called the number listed on the website and spoke to a representative who agreed to remove my number from their list, but the rep refused to disclose what their business entails.

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7:47 pm EST

Northland Group settlement offer

I have received settlement letter's from Northland Group Inc. and when i was prepared to look into this account, the customer service representative was rude and was very much a bully. In the letter it says"the office will obtain verification of the debt or copy of judgement and mail you a copy". I asked for proof of the original account and the representative said he could not provide that proof to me and that it was a debt that must be paid. I refuse to pay a debt that I believe is a fruad. This company did not provide any proof nor even tried to offer me any information on the original account. They continue to send me payment letters threatening further collection if I refuse to pay. This company is a scam and I refuse to do business with any company that cannot show me proof of a debt that they say I owe.

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5:53 am EDT

Northland Group They can kiss my you know what

Just received a collections notice from them today, about an Exxon/Mobil account I had years ago. I hadn't used the card in severaL years, and had paid off what little balance there was via another collections company. Exxon/Mobil had stopped sending me statements, and I forgot I even owed them anything. But again, it was paid off. Now this "Northland Group Inc." is trying to scam me into paying something that's already paid. HELL NO. I'm also filing a complaint with the FTC and BBB of Minneapolis. Northland Group can kiss my you know what.

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11:44 am EDT
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Northland Group Trying to collect 2 times on the same debt

I settled a debt turned over by Capital One to the Northland Group in 2005 for a credit card. Yesterday, I got a letter from Northland Group again, wanting money to settle on the same credit card.
They would not listen to me, just wanted the money. (again)
I gave them their account number when I settled in 2005, but they said they could not use it. The money they want now is for the same credit card back in 2005, the last four numbers of the credit card match. When I initially paid this settlement, I did it by phone with a check, but the Northland Group did not mail me a release or update my credit report as promised.

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10:46 am EDT
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Northland Group Scam settlement offer

SCAM, SCAM, SCAM

I received a letter from Northland Group offering a settlement on an account that I had with Arrow Financial Services/Washington Mutual Bank. The settlement was a too-good-to-belive settlement of $1, 888, 08 on a balance of $4, 605.00.

I was about to pay this amount when I decided to Google Northland Group, Inc. and check them out. SCAM, SCAM, SCAM. I found way too many complaints that this was just another scam company trying to bilk people out of their money. I am tired of these companies who illegally scam financially struggling people. I am reporting them to the Better Business Bureau (BBB) and to the International Commerce Commission (ICC).

If you have received ANYTHING from the Northland Group that is related to this, I encourage you to report them also.

Sincerely,

tiredofthisbs

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10:21 am EDT
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Northland Group Northland Group disappearance

I've paid Northland Group $933.88 toward what I thought was the settlement of a delinquent Sears Account.
I have two payments left and the account would be paid or so I thought.
Now, I cannot get in touch with Northland Group, Inc. and after reading the online statements by others who have been scammed by them, I have come to the conclusion that I, too, have been taken.
I am withholding further payment to them and will contact Sears directly to see if any of my payments actually were applied to the account settlement.
I think I know the answer to this one, however.
That would be a NO.

Move over Chris Angel!
Northland Group, Inc. seems to have pulled a most amazing disappearing act.
And theft!

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1:10 pm EDT
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Northland Group Been ripped off

I was ripped off my Northland Group Inc. I was contacted via mail by this company offering me a settlement to pay off a credit card account with Capital One. I honestly believed I was paying off that account. I took there offer and made payment arrangements. After paying off the account I asked them for a letter confirming my account was paid off. When I received such letter I was surprised to see that the Original Creditor was not Capital One but a company named MCB with a phony account number. I reviewed my credit report and I was surprised to notice that I still had the outstanding balance with Capital One and it was purchased by a different lender not Northland Group Inc. I attempted to dispute this matter with Northland Group Inc. and they refused to help me. The representative who answered could not provide me with a straight answer. He terminated my call. I don't know what to do. I was ripped off from my money. Help please. They need to be held responsible for stealing money from honest people.

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Alady22
US
Dec 09, 2010 3:19 pm EST

I FEEL HORRIBLE MY FATHER PAID THEM OFF TOO. MY FATHER A HARD WORKING MAN NOW HE LOST HIS JOB AND BARELY HAS MONEY TO GET BY. THESE PEOPLE TOOK A LOT OF MONEY FROM HIM. THINKING THAT THIS WILL HELP HIM SETTLE THE PROBLEM AND FIX HIS CREDIT AND THESE PEOPLE NEVER EVER SEND A LETTER. I FEEL REAL BAD. DOES ANYBODY KNOW WHAT CAN BE DONE TO GET MONEY BACK. I WOULD REALLY APPRECIATE IT.

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Jo Blake
Randolph, US
Sep 28, 2010 2:38 pm EDT

I agree...this is a scam! I received one of their letters and I owe nothing to Capital., ...it was paid off 10 yrs ago. Beware!

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Jo Blake
Randolph, US
Sep 28, 2010 2:37 pm EDT

I too received the same type of letter from Northland Group Inc. As soon as I began speaking with a rep., he asked for my full SS# and I did not give it to him. Luckily, I read this online post before I called them back. THANK YOU TO ALL WHO POSTED HERE!

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2:41 pm EDT
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Northland Group settlement

I received a letter from Northland Group Inc regarding a credit card account. It stated that Capital One Bank would settle for a dollar amount. I hadn't received anything from Capital One in over six years. My husband spoke with a representative of Northland Group regarding an account that has accrued interest on the balance with no notification to me in those six years. We were trying to agree to a settlement but they told us we would have to contact Capital One. When my husband asked them to give him the phone number for Capital One they said they didn't have it. Now if Northland Group is representing Capital One, wouldn't it make sense they should have that number? We never did get any satisfaction with them and my husband said "In other words, this is all a scam?" Needless to say, the phone call was ended!

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10:30 am EDT
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Northland Group no follow through

I received a collection letter about a Macy's card from Northland Group Inc. with an option to pay in full ($359.00) and Macy's will issue a new card to me. I set it up for payments of $50/month but they only took 5 payments and closed my account for no apparent reason. Now Macy's is still on my credit report as unpaid and I can't get the card issued. Northland Group no longer has access to my account. I was told to wait untill the next collection agency picks it up.

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10:47 am EST
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Northland Group Harrassment

On February 19, 2008, my sister recieved a phone call from an unknown male asking to speak with me; my sister said he did not know how to pronounce my name correctly. My sister is 35 years old, lives on her own, and aside from childhood, we have never lived at the same address or had the same phone number.

My sister called me after finishing the conversation with this unknown person who said they needed to talk to me about a personal matter. They would not give any information to my sister and asked for contact numbers for me; she did not supply that information. My sister continued to explain that the person on the phone was extremely rude and very insitent on wanting to get the information, to the point my sister had to hang up on them. When she talked to me about it, she said it sounded like a "bill collector" trying to get a hold of me. My credit rating is in the lower 800's and I have not had any late payments or outstanding bills for more then 10 years. The one thing the unknown person did was to leave a number with my sister, which she relayed to me. I called the number, got the name of the company from the automated voice recording, looked the name up on the internet, and then found this complaint site.

This company is scamming to collect on something that most likely does not exist. My only thought in them calling her and asking for me, is she underwent surgey approx. 2 months ago listing me on the forms as her power of attorney; name only no phone number. Somehow Northlands aquired this information which explains why they called her asking for me. After reading several of the other complaints filed here, I would agree and stress that you do not fall for the scam. If they do get ahold of you, check and double check any information they have before you act. I would also recommend you read through other complaints on this company to get a better idea of how they may operate.

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8:01 pm EST
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Northland Group Citibank

I am getting the second letter regarding about the Northland Group Inc with Sears and Home depot. It was confusing me because I had not miss the payment on Home Depot. They kept harassing for the offer and they lied and kept changing the cost on those.

I had giving indicated of payment on Sears which I had been paying for 1335.00 per months. I knew something fishy with those company. What should I do about that? Please help! Thanks, Trudy Fisher

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Northland Group Upaid Account Balance

These "PEOPLE" find it necessary to mail folks and express that you owe Money to an account that DOES NOT EXIST and as with the other individuals whom have submitted Complaints about these"PEOPLE" they have no background information regarding the Debt for which they are trying to collect, I contacted Capitol One regarding the supposed debt that I owed, and they have no record of me EVER having an account with them IMAGINE THAT, So what I recommend is that if you do receive a letter of payment due to these "PEOPLE" use it as a fire starter that will be a much more beneficial use. Thank you

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4:56 pm EST
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Northland Group Scam

This company called me today 12/16/09 and informed me that I owed money on a credit card that I closed that account 10 years prior.I called the store that the card was through and was informed that if I did in fact owe money they would of found it through my SS#. As I already knew, nothing was found..I called Northland Group back and and explained that I did not owe and they still insist that I do, I then called back the store that I had the card throughand they reassured me that I do not have a debt with them.So-IF NORTHLAND GROUP CONTACTS YOU FOR A ALLEGED DEBT, CHECK ALL RECORDS AND DONT GIVE ANY PERSONAL INFORMATION!

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12:21 am EST
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Northland Group A debt i dont owe

they send me a letter that i owe 619.58 regarding a at&t line about 7 years ago and offer me a settlement of 309.79. Is this fraud what can i do there affecting my credit.

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Larry Robison
US
Dec 12, 2019 9:10 am EST

By a debt you don't owe, you seem to mean 1) a debt you've paid or 2) a debt you haven't paid, but which has expired under statute.

In the case of #1, request them to certify the debt within 30 days of the letter from them. If they cannot/do not, they've lost their ability to continue collection efforts.

In the case of #2, simply because their right to sue you has passed does not mean they cannot continue to contact you attempting to collect the debt, only that they can't sue you. If you make a payment, acknowledge the debt, etc. The clock will/may reset and they again have opportunity to sue you. If by don't owe this is what you mean - your best bet is to do nothing. They can't really do much besides annoy you trying to collect some money. Send them a letter disputing the debt, and tell them to cease any attempts to collect by sending letters or calling. If they still do, sue them.

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Ian Lyngklip
Southfield, US
Dec 05, 2009 10:26 pm EST

If you don't owe the debt, then any credit reporting about the debt is false.

False credit reporting is a violation of the Fair Debt Collection Practices Act. (section 1692(e)(8)) and you can sue for damages. The filing of the lawsuit will likely prompt them to stop. For more information visit www.sue4abuse.com.

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12:02 pm EST
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Northland Group Rude & Harrassing

I received a call just now from the Northland Group and they asked to speak with my husband who is not available. Before I could even ask who was calling and if I could take a message they hung up on me. I decided to call back the number on the caller ID. When the representative came on the line I explained that someone had just called my house looking for my husband and then hung up when I told them he wasn't here. I asked who they were and what it was in reference to and was told very rudely that it was personal business for my husband and none of my business! When he told me to just have my husband call them back I told him that wouldn't be possible as my husband was not in the country at the moment, he then asked me where he was and when he was coming back, and when I told him that I wasn't sure he started yelling before I could say another word that how could I not know where he is and when he was coming back, he never was giving me the chance to tell him that my mother-in-law was very ill in Bermuda and that he had to take a leave of absence to go and be with her! He was so rude and disrespectful and just kept yelling that I should just have him call them back. This just got me so aggrevated because he wouldn't even give me the slightest idea what this call was for. I even tried saying that if it was in reference to some debt that he should tell me at least what company the debt was with so when I spoke to my husband I could pass on the message to him and perhaps I would be able to take care of it for him in his absence. But no...he just kept yelling telling me to have my husband call them and I told him no way was I going to have my husband call them from Bermuda while he is attending to his mother. I then proceeded to tell him as a matter of fact don't bother calling back the house again...if they have something to say put it in writing! But he continued on like a child telling me they would just keep on calling and calling. What kind of company trains their employees to act like ignorant, beligerent children. How can they possibly think that anyone would consider doing any kind of business with them and send them any money at all. From some of the other complaints I've read they buy old debts and try to collect on them after adding their own fees...well I've got news for them we've only been in the country for 10 years and the only credit card we ever had was a secured credit card which we had opened to build up our credit so we could buy our home and after we closed on our house we closed the account and got back the $500 we opened it with! I guess the next time they call it will be me hanging up on them instead!

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8:09 pm EST
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Northland Group SCAM SCAM SCAM !

whatever you do do not pay Northland Group Inc.!
my mom asked me to help her pay them, and not that i know anything, but i'd never heard of Northland Group Inc. I googled them and all that came up was scam scam scam ! They'll either call and get you to pay with a credit card asap or mail you a letter and getyou on their website to pay and use your social and everything ! i saved my mom from losing all her money ! also, on there is this fake ### company they say is collecting . DONT PAY THEM! CALL THE COMPANY YOU OWE OR CALL THE POLICE !
[includes stupid settling amount, orignal account number and all other ###.]

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tootdadoo
Culver City, US
May 23, 2013 1:49 pm EDT
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How do I go about "reporting" this "SCAM" company? I'm glad that I decided to check this out, about 5 or 6 months ago I got this "collection bill", I don't deny that I did owe the $$$ but was not able to pay the bill because of my financial situation. I had received a some of $$$ and when I got the "collection bill" saying I had the option to pay the "whole" amount of that bill OR I could pay this "lesser" amount and it would "cover" the entire "bill" and I would be off the hook but that I only had "30" days to do so. So, I did by going on line and doing a "bill pay" through my bank account and later that day I went into my Bank Account on line to check and indeed the amount had been taken out of my account and I breathed a sigh of relief that my "debt had been paid". Then last week I get this "2nd." "collection bill" saying I pretty much owe about the same amount of the last "bill" and that's when I got suspicious and check with my bank and check out this "Northland Group Inc." and I'm sure glad I did! THANK YOU SO MUCH for opening up my eyes to this "SCAM"!

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9:12 pm EDT
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Northland Group Attempt to collect debt I do not owe

I received a statement asking me to pay $78.11. I called Northland Group Inc and a man who identified himself as Pheng Vue answered. He said the balance is from a Pavilion credit card and insisted that I owe the money. He also said the company assigned them to collect the debt. I do not owe Pavilion any money. I have not even used a credit for almost four years. This is a scam. Please stop this company before they defraud and take advantage of innocent people.

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Update by Daniel Ukpong
Oct 13, 2009 9:15 pm EDT

Investigate their activity please

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Northland Group FRAUDULENT COLLECTION LETTER

I am getting letters from Northland Group, Inc "offering" to settle a debt to a jewelery store chain at a reduced rate.

First of all, Friedman's Jewelers filed for bankruptcy protection in January 2005. The account that I had with this company was paid in full early in 2005 and closed. I was contacted by a representative of the Friedman Corporate office in Savannah, GA early in 2006 regarding an account in my name that the store manager, Will, out of the Dublin, GA location had been using along with numerous other accounts to boost his sales to meet promotional quotas and then returning the merchandise back to the store's inventory.

As I have stated, I paid Friedman Jewelers any and all monies the was owed to them by me. I do not owe this debt and will not pay it.as contacted

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northland
US
Jun 03, 2016 8:34 am EDT
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My husband received a collection notice from Northland Group. Considering that he has never had an account of any kind with Capital One, this notice was highly suspicious. Before any action of any kind was to be taken, we popped into this website and discovered this company has many, many complaints against them. Wow! I can not understand how this is happening considering in my opinion, is fraud. Before I shredded this document, I thought I would add to the complaint board. Be careful.

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northland
US
Jun 03, 2016 8:34 am EDT
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Thank you for the information. I will pursue this matter quickly.

Always be alert
Always be alert
US
Jun 03, 2016 8:34 am EDT
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Northland Group, Inc is a debt collector, and, like so many debt collectors they don't bother to validate the information they have before starting the collection process on someone. Don't be surprised if you haven't heard the last of them. Check your husbands credit reports. Chances are they've put something on there too. Don't ignore the letter you received. Your husband should send them a letter (via certified mail with return receipt requested) requesting them to 1. Prove that the 'debt' is legitimate and 2) Proof that they have 'legal standing' to demand a penny from him. Do not sign the letter (signatures have a way of showing up on faked documents). Type your husband's name at the bottom of the letter. If you send it within 30 days of receiving the initial letter, they must, by law stop the collection process until they send you the proof you asked for. Never give a collection agency any personal information or access to your financial world.

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3:31 pm EDT
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Northland Group Collection Attempts

Got a letter from this company saying that they were offering me a deal to "clear a debt" that I don't even owe. According to the letter, it was a debt owed to Arrow Financial Services, another bottom-feeder collection agency. I called in to the company (not recommended) and the call was answered by "Eric". I identified myself and asked him for the contact information for Lance Black, the company's President. "Eric" wanted to know who I was and what business I had with Lance, so I told him that I needed to send Lance Notice of Violation of Texas Deceptive Trade Practices Act, FDCPA, and FCRA, as well as Notice of Dispute of Debt. Eric laughed at me repeatedly and said they didn't give out Lance's information and that if I wanted to sue them, try to find an attorney to draw up the papers for the suit. He kept laughing and then hung up on me.

Soooo... I did some homework and got the following information for Mr. Lance T. Black, President of Northland Group, Inc.

Lance T. Black
20270 Excelsior Blvd.
Excelsior, MN 55331
[protected]
[protected]@northlandgroup.com
http://www.zillow.com/homedetails/20270-Excelsior-Blvd-Excelsior-MN-55331/1931826_zpid/

While he's enjoying his $1.6MM home, his bottomfeeder dirtbag employees are harassing people about debts they don't owe or are past the Statute of Limitations for collections. Pretty nice place he's built for himself off that backs of consumers who don't know any better.

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6:54 pm EDT
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Northland Group phoney collection notice

i have recieved a letter today from this northland group requesting that i pay them $130.91, a so-called settlement in place of a $218.19 balance, this is nuts, i dont owe them anything, , and have never had dealing with citibank, nor do i want to, or ever plan to,
what a bunch of crooks, i live on social security, and scrape by daily just to have a place to live, and this big huge citibank is sending demand letters thru a phoney collection agency
to collect money from people .i would think they had better things to do with their time than send collection notices to any one, they can find a name for who have never had accounts with them, what a pathetic bunch of greedy corporate losers, , they must all need a big stimulus check to pay their high dollar employess with.
any one who pays these people at these collection agencys, with no knowledge of a debt, then dont owe, is losing money to people who are looking for a fast dollar.
i refuse to pay this, and it is going in the trash after this email is finished., and they can find another person with the same name as mine, [there are plenty of them out there, ]
3 right here in the town i live in.

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Fishbein
US
Apr 24, 2017 5:35 pm EDT
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My name is Adam Fishbein, an attorney in New York, and I represent consumers against the collection agencies. You can email me at fishbeinadamj@gmail.com. It is sad how many people are contacted over debts that they claim they don't know.

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Overview of Northland Group complaint handling

Northland Group reviews first appeared on Complaints Board on Feb 12, 2007. The latest review Trailer financing was posted on Aug 17, 2021. The latest complaint phishing scam was resolved on Feb 08, 2014. Northland Group has an average consumer rating of 3 stars from 56 reviews. Northland Group has resolved 33 complaints.
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  1. Northland Group Contacts

  2. Northland Group phone numbers
    +1 (800) 800-8191
    +1 (800) 800-8191
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    +1 (952) 831-4005
    +1 (952) 831-4005
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  3. Northland Group emails
  4. Northland Group address
    7831 Glenroy Road, Suite 250, Minneapolis, Minnesota, 55439, United States
  5. Northland Group social media
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    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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